Sofitel Sydney Wentworth 5 stars

Customer review rating (ALL Rating) 4.1/5 6,183 reviews

Best price
guarantee
Sofitel Sydney Wentworth - Image 1
Sofitel Sydney Wentworth - Image 2
Sofitel Sydney Wentworth - Image 3
Sofitel Sydney Wentworth - Image 4
Sofitel Sydney Wentworth, 61 101 Phillip Street, 2000 SYDNEY, Australia

Description

Hotel extras

  • Prime location in Sydney's CBD, near shopping, dining, and iconic attractions

  • Fully refurbished in 2024, offering a fresh take on classic 5-star luxury

  • Four distinct dining venues with local flavours and French-inspired cuisine

  • Heritage-listed hotel blending timeless elegance with modern sophistication

  • Iconic pillarless Wentworth Ballroom for unforgettable events and weddings

Our accommodation(s)

Take advantage of our Flight + Hotel offers

Discover
Discover

Hotel location

Sofitel Sydney Wentworth

Sofitel Sydney Wentworth, 61 101 Phillip Street
2000 SYDNEY
Australia

GPS:-33.865166, 151.211548

Telephone
Fax +61 2 9228 9133

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Car park
  • Pets not allowed
  • Shuttle
  • Restaurant
  • Wheelchair accessible
  • Fitness center
  • Wi-Fi
  • Air conditioning
  • Breakfast
  • Bar
  • Meeting rooms
  • 100% Non Smoking Property
  • Room service

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

Find out more

ALL Rating  4.1/5  6,183 reviews

TripAdvisor Rating  3.8/5  86 reviews

Customer review rating 3.5/5

Emma C. Business - Confirmed reviews ALL

Foyer is fabulous, the bars and restaurants superb, and now the fitness facilities are world class!! Saunas, ice showers, ice baths and a pristine gym with pilates reformers... I loved this aspect of my stay. My room was tiny, shower (very old fixed head) was questionable but it did the job. Room service food was delicious. Bed was comfortable... all in all a really enjoyable stay. Thank you.

Customer review rating 5.0/5

Greg B. Couples - Confirmed reviews ALL

We wife and I absolutely love the hotel and have stayed there several times. The service is excellent at all levels and of course the hotel is in a prime location between the city centre and the Quay. Its very easily accessible by car both arriving and departing. Nothing negative at all to share

Bonjour Mr. B., Thank you for your kind words regarding your recent stay with us. We are delighted to hear that you and your wife have enjoyed your visits and found our service to be excellent. It is also pleasing to know that our prime location has made your experience even more enjoyable. We look forward to welcoming you back for another memorable stay. Best regards, Chaerim Kim Front Office Supervisor

Customer review rating 5.0/5

Louise G. Families - Confirmed reviews ALL

Friendly, relaxing amazing food.

Bonjour Ms. G., Thank you for your kind words regarding your recent stay. We are delighted to hear that you enjoyed our prime location, beautiful ambiance, and exceptional dining options. Your feedback is greatly appreciated, and we look forward to welcoming you back in the future. Best regards, Chaerim Kim Front Office Supervisor

Customer review rating 4.5/5

Denis S. Business - Confirmed reviews ALL

Great location, excellent food, professional staff all very helpful. Accor room was outstanding

Bonjour Mr. S., Thank you for your positive feedback regarding your recent stay at Sofitel Sydney Wentworth. We are delighted to hear that you appreciated our central location, the quality of our food, and the professionalism of our staff. Your kind words about the Accor room are especially gratifying. Warm regards, Chaerim Kim Front Office Supervisor

Customer review rating 0.5/5

Petra H. Couples - Confirmed reviews ALL

I had a confirmed reservation for a 2 night stay in the Wentworth Suite. I was telephoned a few weeks later by Simone and told that there had been a glitch in the system and the Wentworth Suite had been double booked. I was offered 2 alternatives - 2 nights in a predtige suite, or 1 night in prestige and 1 in Wentworth suite. I needed a certain number of points to kep my diamond status, so I asked if I could be guaranteed the points with the 2 nights in the prestige suite, as this was obviously the easiest choice for us. I was told that points were allocated externally so they couldn't do that. I then asked if the folowing weekend was available - it was, but I was babysitting my 10 year old granddaughter - Could she go to the Club lounge? (she has been going there under old rules since she was 3) I was told that i would have to ring the Club Lounge and ask that question myself! I then opted for 1 night in each suite. Two weeks ago i had a call asking me what I would like for my welcome amenity - Sparkling Wine, White Wine or red? I asked for champagne - answer was - not sure I can do that I will have to ask someone. Finally, arrived in prestige suite - a box of 2 chocolates - no wine. That is ok I thought - champagne will be the gift tomorrow night. On check in I was told that we had the use of the prestige suite until the changeover to the Wentworth Suite occurred. I was waiting for a mobile call or email to tell me it was ready. I was however cautioned in a previous email that timing would depend on when the previous occupants left and room was prepared etc. I was being polite - I didn't want to hassle staff. My husband and I went shopping Sunday morning after breakfast. He went back to the room about midday. I came back about 1.00pm. Still hadn't heard anything, so we decided to go to Pullman Circular Quay for lunch at Fiorelli. Wonderful Lunch! We don't like Delta Rue - the food was very mediocre. Bring back Garden Court! Arrived back at hotel and found cleaning staff in our room while our things were still there! No mobile call, message or email. I went to Club Lounge and was told that they had called the room. Were we supposed to sit in the room waiting?? Packed things up in a hurry with the assistance of a very nice young man from the Concierge desk. Moved to Wentworth Suite - a lovely cheese plate and a bottle of white wine. No champagne! Last straw- we were both very angry. I went back to lounge and complained. Our stay had been a disaster. There seemed to be no regard for my Diamond membership and the fact that the double booking of the room was the hotels fault. A bottle of champagne arrived approximately 2 hours later! After arriving home early on Monday morning I received an email and later a phone call from Lauren Job, Hotel Manager, who asked to hear my story. I told her and she also called it a Fawlty Towers experience. Lauren was very apologetic and has offered us a free night in the Wentworth Suite with a bottle of champagne in the new year. Sadly, all it would have taken was the bottle of champagne in the room - a token gift but it would have said "Sorry for the inconvenience" to us!

In partnership with TripAdvisor

Other web-users rate our hotel

  • 1,411 reviews 9.4/10 Location
  • 2,830 reviews 6.1/10 Room
  • 3,085 reviews 7.8/10 Service
  • 27 reviews 6.9/10 WiFi
  • 1,264 reviews 4.9/10 Comfort
  • 1,046 reviews 5.6/10 Amenities
  • 887 reviews 7.1/10 Vibe
  • 619 reviews 7.1/10 Breakfast

Powered by Trustyou

Our other establishments nearby

All our hotels in Sydney

Price from: 1 night for 1 person in the room category identified within the same price range, excluding additional services and breakfast. This refers to the lowest public price, including all taxes (Some taxes may be payable on arrival at the hotel (for example, tourist tax), depending on current local regulations.) for the accommodation concerned, found on https://all.accor.com/ site today, for a one-night stay in the next 20 days. Varies according to period and availability. The price is only guaranteed at the time of booking. All bookings (foreign) are payable in the local currency where the hotel is situated. Only the amount confirmed during the booking in the hotels local currency is guaranteed. An estimated conversion in your local currency may be given for reference but is not part of the contract. Your bank may charge you bank fees and/or exchange fees at the time of payment.