Sofitel Sydney Wentworth 5 stars

Customer review rating (ALL Rating) 4.3/5 7,420 reviews

Best price
guarantee
Sofitel Sydney Wentworth - Image 1
Sofitel Sydney Wentworth - Image 2
Sofitel Sydney Wentworth - Image 3
Sofitel Sydney Wentworth - Image 4
Sofitel Sydney Wentworth, 61 101 Phillip Street, 2000 SYDNEY, Australia

Description

Hotel extras

  • Prime Sydney location near the Opera House, luxury shopping and iconic attractions.

  • Complimentary wellness including gym, Reformer Pilates, sauna, ice bath and more.

  • Four award-winning dining venues showcasing Australian, Asian and French flavours.

  • Exclusive Club Millésime access with gourmet breakfast, afternoon tea, drinks and canapés.

  • Sydney's Hotel of the Arts, with exclusive access to leading cultural experiences.

Our accommodation(s)

Book this hotel
Room 1

Hotel location

Sofitel Sydney Wentworth

Sofitel Sydney Wentworth, 61 101 Phillip Street
2000 SYDNEY
Australia

GPS:-33.865166, 151.211548

Telephone
Fax +61 2 9228 9133

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Car park
  • Pets not allowed
  • Restaurant
  • Wheelchair accessible
  • Fitness center
  • Wi-Fi
  • Air conditioning
  • Breakfast
  • Bar
  • Meeting rooms
  • 100% Non Smoking Property
  • Room service

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

Find out more

ALL Rating  4.3/5  7,420 reviews

Customer review rating 4.5/5

Clive W. Friends - Confirmed reviews ALL

Bonsoir Mr. W., Thank you very much for your wonderful feedback and for rating your experience 90 out of 100. We are delighted to hear that you enjoyed the exceptional service provided by our Team and that their friendliness made your stay so enjoyable. A very special thank you for recognising Louise. We will be delighted to share your kind words with her, as we know she will be thrilled to hear that she helped make your stay memorable. We also appreciate your comment regarding Club Millésime access. We hope to have the opportunity to welcome you back in the future and provide you with the full Club experience. Thank you again for your thoughtful feedback. We look forward to welcoming you back to Sofitel Sydney Wentworth again soon. Warm regards, Tetiana Manych Front Office Supervisor

Customer review rating 3.5/5

Tracey G. W. Solo - Confirmed reviews ALL

Bonsoir Ms. W., Thank you for taking the time to share your feedback and for rating your experience 70 out of 100. As one of our valued ALL Diamond members and a returning guest, we are truly sorry to learn that your recent stay did not reflect the high standard of service you have come to expect from us. Please accept our sincere apologies that your room was not ready by the guaranteed 3:00 pm check-in time. We also regret that your welcome amenity was delayed and only provided after multiple requests, and that your turndown service was missed until you brought it to our attention. These oversights are certainly not reflective of the level of recognition and attention we strive to provide to our loyal members. Please be assured that your feedback has been shared with our Front Office and Housekeeping management teams for review and follow-up. We greatly value your loyalty and appreciate you bringing these matters to our attention. We can see that you are currently staying with us again, and we sincerely hope your current visit is a much more enjoyable one. Should there be anything at all we can assist you with during your stay, please do not hesitate to reach out to our team. We would be delighted to help and ensure your experience is as comfortable and enjoyable as possible. Thank you again for your honest feedback. We truly appreciate your continued support and look forward to making the rest of your stay a memorable one. Warm regards, Tetiana Manych Front Office Supervisor

Customer review rating 2.0/5

Harsheen P. Business - Confirmed reviews ALL

Bonjour Mr. P., Thank you for sharing your feedback with us. We truly appreciate your comments and use them to continually improve our service. Our Guest Experience Executive Team would like to discuss your review with you and assist further. We would kindly ask you to reply to this email at your convenience so they can follow up directly. Your feedback is very important to us, and we would value the opportunity to address your concerns. We look forward to hearing from you soon. Kind regards, Sofitel Sydney Wentworth

Customer review rating 5.0/5

Paul G. Couples - Confirmed reviews ALL

Bonsoir Mr. G., Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon. Sincerely, Tetiana Manych Front Office Supervisor

Customer review rating 3.5/5

Damien H. Business - Confirmed reviews ALL

Bonsoir Mr. H., Thank you for taking the time to share your feedback and for rating your experience 70 out of 100. We are delighted to hear that you continue to enjoy staying with us and that you appreciate our convenient location and clean, comfortable rooms. We also appreciate your honest feedback regarding the lift waiting times. We understand how frustrating this can be, particularly during busy periods when the hotel is operating at high occupancy. Please accept our sincere apologies for the inconvenience this caused during your stay. Your comments have been shared with our relevant teams as we continue to explore ways to improve the guest experience. Thank you again for your continued support and valuable feedback. We look forward to welcoming you back to Sofitel Sydney Wentworth again soon. Warm regards, Tetiana Manych Front Office Supervisor

Other web-users rate our hotel

  • 1,669 reviews 9.5/10 Location
  • 3,154 reviews 6.3/10 Room
  • 3,526 reviews 7.9/10 Service
  • 33 reviews 6.1/10 WiFi
  • 1,369 reviews 4.9/10 Comfort
  • 1,167 reviews 6.6/10 Amenities
  • 1,006 reviews 7.5/10 Food
  • 730 reviews 7.7/10 Breakfast

Powered by Trustyou

Our other establishments nearby

All our hotels in Sydney Hotels