Sofitel Sydney Wentworth 5 stars

Customer review rating (ALL Rating) 4.2/5 6,962 reviews

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Description

Hotel extras

  • Prime location in Sydney's CBD, near shopping, dining, and iconic attractions

  • Fully refurbished in 2024, offering a fresh take on classic 5-star luxury

  • Four distinct dining venues with local flavours and French-inspired cuisine

  • Heritage-listed hotel blending timeless elegance with modern sophistication

  • Iconic pillarless Wentworth Ballroom for unforgettable events and weddings

Our accommodation(s)

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Hotel location

Sofitel Sydney Wentworth

Sofitel Sydney Wentworth, 61 101 Phillip Street
2000 SYDNEY
Australia

GPS:-33.865166, 151.211548

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Car park
  • Pets not allowed
  • Shuttle
  • Restaurant
  • Wheelchair accessible
  • Fitness center
  • Wi-Fi
  • Air conditioning
  • Breakfast
  • Bar
  • Meeting rooms
  • 100% Non Smoking Property
  • Room service

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

Find out more

ALL Rating  4.2/5  6,962 reviews

Customer review rating 5.0/5

Christine M. Families - Confirmed reviews ALL

Celebrating family birthday

Bonjour Ms. M., Thank you for choosing Sofitel Sydney Wentworth to celebrate your family's birthday. We are delighted to hear that you had a positive experience during this special occasion. We hope to welcome you back for more celebrations in the future. Best regards, Chaerim Kim Front Office Supervisor

Customer review rating 4.5/5

Dishika H. Business - Confirmed reviews ALL

Well located, friendly staff, amazing buffet breakfast. Conference food was a bit average. Bathroom was a bit small.

Bonjour Ms. H., Thank you for your positive feedback regarding our location, staff, and breakfast offerings. We appreciate your comments about the conference food and the bathroom size; your insights are valuable as we strive to enhance our guests' experiences. Best regards, Chaerim Kim Front Office Supervisor

Customer review rating 5.0/5

Leone G. Friends - Confirmed reviews ALL

just everythign was fantastic!!!

Bonjour Ms. G., Thank you for your delightful feedback. We are thrilled to hear that you enjoyed your stay and found everything to be fantastic. Your satisfaction is our top priority, and we look forward to welcoming you back for another memorable experience. Warm regards, Chaerim Kim Front Office Supervisor

Customer review rating 1.5/5

Gordon C. Couples - Confirmed reviews ALL

The check in was fine, however we seemed to have trouble with any room service requests. On Thursday night (night1) i called 9 and requested an extra champagne glass, and ice bucket as we had our daughter over to celebrate an occasion. Nothing arrived from room service. On Friday morning the TV was not working, I called room service and they said they were sending someone to fix it, but after an hour of waiting no one came, after that we had to go out and it seemed fixed on our return. On Friday night, we called room service and requested an extra wine glass again. Nothing arrived. I even went down to Concierge to request again. Still nothing arrived. I lodged my concerns with guest services on Saturday and the Duty Manager auctioned and apologised with a bottle of wine sent up, but even then it seemed like our concern was taken a bit light hearted and then the apologetic gift to some extra time to arrive.

Bonjour Mr. C., Thank you for sharing your feedback with us. We truly appreciate your comments and use them to continually improve our service. Suzanne, our Guest Experience Executive, would like to discuss your review with you and assist further. We would kindly ask you to reply to this email at your convenience so she can follow up directly. Your feedback is very important to us, and we would value the opportunity to address your concerns. We look forward to hearing from you soon. Kind regards, Sofitel Sydney Wentworth

Customer review rating 5.0/5

John L. Business - Confirmed reviews ALL

worked well.

Bonjour Mr. L., Thank you for your positive feedback. We are delighted to hear that your experience with us was seamless. Your satisfaction is our priority, and we appreciate your kind words. Best regards, Chaerim Kim Front Office Supervisor

Other web-users rate our hotel

  • 1,575 reviews 9.3/10 Location
  • 3,026 reviews 6.3/10 Room
  • 3,350 reviews 8/10 Service
  • 29 reviews 6.8/10 WiFi
  • 1,340 reviews 4.8/10 Comfort
  • 1,109 reviews 6.2/10 Amenities
  • 949 reviews 7.4/10 Food
  • 940 reviews 7.5/10 Vibe

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