ibis London Excel Docklands 3 stars

Customer review rating (ALL Rating) 4.3/5 1,034 reviews

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9 Western Gateway, Royal Victoria Dock, E16 1AB LONDON, United Kingdom

Description

Hotel extras

  • Minutes' walk to ExCel Exhibition Centre, the O2 Arena, and Canary Wharf

  • ibis Sweet Beds in every room

  • 5 minutes' drive to London City Airport

  • On-site restaurant and bar with 24/7 snacks

  • Parking just £25.00 for 24 hours

Our accommodation(s)

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Hotel location

ibis London Excel Docklands

9 Western Gateway, Royal Victoria Dock
E16 1AB LONDON
United Kingdom

GPS:51.50756, 0.026393

Telephone
Fax +44 20 7055 2310

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Car park
  • Pets welcome
  • Restaurant
  • Wheelchair accessible
  • Wi-Fi
  • Breakfast
  • Bar
  • 100% Non Smoking Property

Ibis London ExCeL Restaurant

Feeling peckish? You don't have to leave the hotel: inspired by the spirit of global adventure, the menu at Ibis London ExCeL Restaurant is loaded with everyone's favourites from tasty pizzas and salads to fragrant soups and diner-style comfort food.

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

Find out more

ALL Rating  4.3/5  1,034 reviews

TripAdvisor Rating  3.9/5  2,922 reviews

Certificate of excellence 2025

Customer review rating 4.5/5

Madeleine A. Couples - Confirmed reviews ALL

Great location just a few minutes walk from the Elizabeth Line, easy check in, room was clean and spacious with a nice view of the dock.

Dear Madeleine A., Thank you for your positive feedback regarding your recent stay. We are pleased to hear that you enjoyed the comfort of your room, the hotel’s convenient location, and the cleanliness of the facilities. It is our aim to provide a pleasant experience for all our guests. Mehwish Farzan Guest Experience Coordinator IBIS London Excel Docklands

Customer review rating 4.5/5

Naman J. Families - Confirmed reviews ALL

It’s a nice functional hotel for travellers looking to travel via public transport. Direct transfer to Heathrow via Elizabeth line and also seamless connection to London central attractions is big plus. Hotel is functional, rooms like Ibis and services like ibis. Breakfast better than what you expect. Overall a great nice clean budget stay with no frills.

Dear Naman J., Thank you for taking the time to share your positive experience at ibis London Excel Docklands. We are delighted to hear that you appreciated our convenient location and the seamless public transport connections, particularly to Heathrow and central London. It is also gratifying to know that you found our breakfast offerings exceeded your expectations. We strive to provide a clean and functional environment for all our guests, and your feedback reaffirms our efforts. We look forward to welcoming you back on your next visit. Best regards, Mehwish Farzan Guest Experience Coordinator ibis London Excel Docklands

Customer review rating 4.5/5

Kim T. Solo - Confirmed reviews ALL

As a solo traveller - felt the hotel was super safe. Great location and my room was spacious & comfy. Helpful reception staff

Dear Kim T., Thank you for your kind feedback. We are delighted to hear that you enjoyed your stay and found our hotel safe, spacious, and conveniently located. It is also wonderful to know that our reception staff made a positive impression. We hope to welcome you back soon. Best regards, Mehwish Farzan Guest Experience Coordinator ibis London Excel Docklands

👍

TripAdvisor rating 5.0/5

Lorraine S TripAdvisor review

Sully and all the other staff are amazing I often have groups here and they are really happy and helpful - breakfast great

Dear Kristan B, Thank you for your kind feedback. We are delighted to hear that you enjoyed your stay and found our location convenient. It is wonderful to know that Sully provided exceptional service and helpful suggestions. We look forward to welcoming you back in the future. Mehwish Farzan Guest Experience Coordinator IBIS London Excel Docklands

Perfect spot to stay near London

TripAdvisor rating 5.0/5

Kristan B TripAdvisor review

Our hotel stay was very nice. Room/bathroom was clean. Breakfast was tasty with lots of options. Sully, who worked in the restaurant area was very friendly and polite. He provided lots of ideas for the rest of our trip.

Dear Kristanb, Thank you very much for sharing your kind feedback! We’re delighted to hear that you enjoyed your stay, found the room and bathroom clean, and appreciated the variety and quality of our breakfast. A special thank you for mentioning Sully — we’re happy to know his friendliness and helpful travel suggestions made a positive impact on your experience. We truly hope to welcome you back again on your next visit! Regards Mehwish Farzan Guest Experience Coordinator

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Other web-users rate our hotel

  • 1,142 reviews 9.4/10 Location
  • 1,464 reviews 6.3/10 Room
  • 1,385 reviews 8.9/10 Service
  • 31 reviews 6.2/10 WiFi
  • 685 reviews 6.8/10 Cleanliness
  • 589 reviews 7.6/10 Breakfast
  • 6 reviews 8.3/10 Wellness Area

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Price from: 1 night for 1 person in the room category identified within the same price range, excluding additional services and breakfast. This refers to the lowest public price, including all taxes (Some taxes may be payable on arrival at the hotel (for example, tourist tax), depending on current local regulations.) for the accommodation concerned, found on https://all.accor.com/ site today, for a one-night stay in the next 20 days. Varies according to period and availability. The price is only guaranteed at the time of booking. All bookings (foreign) are payable in the local currency where the hotel is situated. Only the amount confirmed during the booking in the hotels local currency is guaranteed. An estimated conversion in your local currency may be given for reference but is not part of the contract. Your bank may charge you bank fees and/or exchange fees at the time of payment.