Sofitel Marrakech Palais Imperial & Spa 5 stars

Customer review rating (ALL Rating) 4.5/5 2,418 reviews

Sofitel Marrakech Palais Imperial & Spa - Image 1
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Description

Hotel extras

  • Rooms and suites with views of the Atlas Mountains, pools or gardens

  • Free So Lounge access for hotel residents excluding weekends/special events

  • Outdoor area: Gardens, riads and beds around swimming pools; pool butler

  • Kids' Suite and kids' pool to entertain children aged 4 to 12.

  • 15 mins from the airport, 10 mins from Jemaa El-Fnaa and the modern city

Our accommodation(s)

Hotel location

Sofitel Marrakech Palais Imperial & Spa

Rue Harroun Errachid, Quartier de l hivernage
40000 MARRAKECH
Morocco

GPS:31.62175, -8.002805

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Swimming pool
  • Car park
  • Pets welcome
  • Restaurant
  • Wheelchair accessible
  • Fitness center
  • Wi-Fi
  • Air conditioning
  • Breakfast
  • Bar
  • Meeting rooms
  • Room service

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

Find out more

ALL Rating  4.5/5  2,418 reviews

TripAdvisor Rating  4.4/5  9,871 reviews

Customer review rating 5.0/5

Mattina T. Families - Confirmed reviews ALL

Excellent breakfast

Dear MsTheresa Mattina, Thank you for your kind words regarding your recent stay at Sofitel Marrakech Palais Imperial & Spa. We are delighted to hear that you enjoyed our excellent breakfast and found your experience lovely. We look forward to welcoming you back in the future. Ikram Jarid Directrice des Opérations/Director of Operations

Customer review rating 5.0/5

Shergill S. K. Couples - Confirmed reviews ALL

Thank you to the team who took such good care of me. Special mention to Hanane, Raouia, Hamamsi, Setbi, Samira at the oasis, Farah at breakfast, and Sana who gave me a very relaxing, perfectly executed, and soothing massage. The welcome from Ahlam and Youcef was warm and seamless. Abdo, the dynamic coach, is very professional. A successful experience.

Dear Mr Shergill S. K., Thank you for your kind words regarding your recent stay with us. We are delighted to hear that our team, including Hanane, Raouia, Hamamsi, Setbi, Samira, Farah, Sana, Ahlam, Youcef, and Abdo, made your experience enjoyable and memorable. Your feedback is greatly appreciated and serves as motivation for our staff to continue providing exceptional service. We look forward to welcoming you back in the future for more successful experiences. Ikram Jarid Director of Operations

Customer review rating 5.0/5

Laura K. W. Solo - Confirmed reviews ALL

A wonderful stay at this hotel. Special thanks to all the managers, especially Miss Ikram, always friendly, cheerful, and lively, who do a complicated job! Thank you to the chambermaids Hind and the Oasis service team: Hamamsi, Raouia, Setbi, Samira, Hanane, and Farah breakfast, the fitness service team, Abdou Sanaa, always available, and finally, Ibtissam's pastry shop, the art of knowing. Thank you, I will be back.

Dear Ms Laura K. W., Thank you immensely for your kind words regarding your recent stay at Sofitel Marrakech Palais Imperial & Spa. It is heartening to hear that our team, including the chambermaids and service staff, made a positive impact on your experience. Your appreciation for their efforts is greatly valued. We look forward to welcoming you back for another wonderful stay in the future. Ikram Jarid Directrice des Opérations/Director of Operations

Customer review rating 5.0/5

Qing G. Solo - Confirmed reviews ALL

Thank you to the team who took such good care of me. Special mention to Hamamsi, Raouia, Setbi, Samira, Hanane and Farah breakfast, Abdou, Sanaa, Yousef, and Ahlam at the spa. They were very professional upon my arrival and departure.

Dear Mr Qing g., Thank you for your kind words regarding your recent experience at Sofitel Marrakech Palais Imperial & Spa. We are delighted to hear that our team provided you with excellent service and that you appreciated the professionalism of our staff. Your feedback is invaluable to us. Ikram Jarid Directrice des Opérations/Director of Operations

Customer review rating 5.0/5

Da C. J. H. P. Solo - Confirmed reviews ALL

The massage was super warm and friendly, given by Miss Sanaa. The establishment is clean, the pool is heated, and the massage was pleasant. I recommend it 200% to everyone… See you very soon, thank you for the massage.

Dear Mr J. h. p., Thank you for your kind words regarding your recent experience at our spa. We are delighted to hear that you enjoyed the warm and friendly massage provided by Miss Sanaa, as well as our clean facilities and heated pool. We look forward to welcoming you back soon. Ikram Jarid Directrice des Opérations/Director of Operations

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Other web-users rate our hotel

  • 1,086 reviews 9.4/10 Location
  • 1,241 reviews 7.6/10 Room
  • 4,735 reviews 9/10 Service
  • 18 reviews 7.5/10 WiFi
  • 1,175 reviews 9.3/10 Vibe
  • 1,008 reviews 8.5/10 Food
  • 993 reviews 9.5/10 Breakfast
  • 653 reviews 8.6/10 Pool

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