Mercure Jelenia Gora 3 stars

Customer review rating (ALL Rating) 4.6/5 1,230 reviews

Mercure Jelenia Gora - Image 1
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Hotel extras

  • Hotel is located near the historic center

  • Convenient location

  • Hotel is located near the Giant Mountains and Jizera Mountains

  • Swimming pool and sauna are included in the price of accommodation

  • The perfect place for trainings, conferences and business meetings

Our accommodation(s)

Hotel location

Mercure Jelenia Gora

ul. Sudecka 63

GPS:50.894266, 15.747013

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Swimming pool
  • Car park
  • Pets welcome
  • Restaurant
  • Wheelchair accessible
  • Fitness center
  • Wi-Fi
  • Breakfast
  • Bar
  • Meeting rooms
  • 100% Non Smoking Property
  • Room service


Our air-conditioned restaurant on the ground floor offers Polish and international cuisine and serves breakfasts, lunches and dinners in a cozy setting. We can also organize banquets.

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

Find out more

ALL Rating  4.6/5  1,230 reviews

TripAdvisor Rating  4.0/5  413 reviews


Customer review rating 3.0/5

S P. Couples - Confirmed reviews ALL

the room key did not work 4 times and the toilet was broken otherwise it was pleasant also too loud for 2 days in morning was hard to sleep

Dear S P., Thank you for taking the time to tell us about your experience at the Hotel Mercure Jelenia Gora. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Mercure, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, General Manager

very good experience

Customer review rating 4.5/5

Anonymous Families - Confirmed reviews ALL

we were positivly surprised by the size of the pool. after the long weekend in the mountains it was a relaxing reward for the kids

Very pleasant stay

TripAdvisor rating 5.0/5

Yarnac Business - TripAdvisor review

Business stay for 2 nights. Very clean hotel, staff very friendly and helpful. Stayed in a superior room, very clean, comfortable bed. Nice bathroom, soft clean towels. Good breakfast and catered for Gluten free. Only downside was the bar closing at 10pm but I don’t know if that is a local thing 🤷🏻‍♂️. Swimming pool again very clean and the water was heated to 29 degrees.

Good ambiance

Customer review rating 4.5/5

R. Solo - Confirmed reviews ALL

good service in a well equiped hotel

Nice stay!

Customer review rating 4.5/5

Peeter Business - Confirmed reviews ALL

It was very nice stay! Lot of snow and very friendly hotel staff. I was first time in this hotel. I hope can come again!

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Other web-users rate our hotel

  • 387 reviews 8.2/10 Location
  • 565 reviews 7.2/10 Room
  • 653 reviews 9.3/10 Service
  • 16 reviews 7.8/10 WiFi
  • 418 reviews 9.4/10 Breakfast
  • 200 reviews 8.2/10 Cleanliness
  • 132 reviews 7.9/10 Pool

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