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Ibis Leiria Fátima Hotel 2 stars

Customer review rating 4.2/5 1,545 reviews

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Ibis Leiria Fátima
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+ 8 Services

Hotel extras

  • Close to the Sanctuary of Fátima and the Batalha Monastery

  • Close to the historic center and Leiria Castle

  • Easy access to the A1 and A8 motorways

  • Safety and cleaning protocols in place

  • Family rooms with extra bed, 100% non-smoking

Services in the hotel and nearby

Check-in from 12h00

Check out up to 12h00

Paying

Services and practical information
  • Online check-in
  • WIFI/Internet Access
  • Parking
  • Accessibility for people with reduced mobility
  • Pets allowed Paying
  • Air conditioned
  • Languages spoken at the hotel
  • Reception open 24 hours a day
  • Early check-in/Late check-out Paying
  • Dry cleaning / Ironing Paying
Catering
  • Breakfast Paying
  • 1 Restaurant(s)
  • 1 Bar(s)
Business services
  • Self service business centre
  • Copy/print service available

Hotel location

Ibis Leiria Fátima

Avenida Nossa Senhora de Fátima
Quinta do Taborda - lote 56
Nº de Registo:299
2410-250 leiria
portugal

Tel: +351244816700

Fax: (+351)244/816701


Check-in from 12h00

Check out up to 12h00

  • REDE NACIONAL DE EXPRESSOS :  LEIRIA

  • By plane

    LISBOA At 130km / 80 miles

  • By car

    A1 At 5km / 3 miles

  • By car

    A8 At 5km / 3 miles

  • By train

    LEIRIA At 4km / 2 miles

GPS :39.7359001, -8.799657

Our accommodation(s)

The rooms of the ibis Leiria Fátima Hotel will guarantee you the comfort that goes with an unforgettable stay, thanks to the cozy beds and high-speed internet. The rooms also come with toiletries.

Our restaurants and bars

IBIS MENU

Type of cuisine: Other cooking style

Discover our My Tasty Menu; it's simple, healthy and delicious. There is a drinks and hot and cold light snack service that caters to all tastes. You can order at the bar or at reception 24/7 to enjoy whenever and wherever you like.

  • Monday
  • Tuesday
  • Wednesday
  • Thursday
  • Friday
  • Saturday
  • Sunday

BAR SNACK PLUS

Relax in our bar during your stay at the ibis Leiria Fátima Hotel. You can choose from a selection of delicious cocktails to have with a snack of your choice. Will you accept our invitation?

Non contractual photo

  • Monday
  • Tuesday
  • Wednesday
  • Thursday
  • Friday
  • Saturday
  • Sunday

Our guest reviews for
Ibis Leiria Fátima

100% genuine reviews from our guests

Find out more

ALL Rating 4.2/5

1,545 reviews

tripadvisor

TripAdvisor Rating 4.0/5

381 reviews

Estancia agradable

Customer review rating 4.5/5

Anonymous Couples - 26/06/2021 Confirmed reviews ALL

Excelente trato familiar

Estimada Agustina, Le agradecemos enormemente sus comentarios en relación a su estancia en ibis Leiria Fatima. Es siempre un placer recibir comentarios positivos. Haremos extensivos sus agradables observaciones a nuestro equipo. Estoy seguro que estos comentarios servirán de estímulo a todo nuestro equipo ya que continuamente se esfuerza en mejorar la calidad de nuestros servicios. Agradeciéndole una vez mas que haya compartido su experiencia con nosotros y esperando que su próxima visita sea tan agradable como la previa. Reciba un cordial saludo. Francisco Lopes, Diretor

Awful overall experience

Customer review rating 0.5/5

Paulo Couples - 21/05/2021 Confirmed reviews ALL

Bad location, dirty room and bathroom, no air conditioner, furniture and equipment deteriorated, cigarette smell over the corridors, deceiving information on the site and poorly trained crew.

Dear Paulo Kinklerfuss, Thank you for taking the time to tell us about your experience at the ibis Leiria Fatima. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Ibis, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Francisco Lopes, Manager

Very friendly staff

Customer review rating 4.5/5

João S. Business - 14/05/2021 Confirmed reviews ALL

Hotel is well situated with good accesses to the city, parking spots are scarce on the area but the hotel has private parking (you have to pay extra and it is not that good for stationwagon type vehicles). The parking situation for me was not an issue as i parked my vehicle on the first day and then used an app to call for rides (with 3,5€ i could do a round trip to anywhere on the city without having to worry for parking spots on destination and then again near the hotel). The Staff is very friendly specially the cleaning lady. My room was very clean and suited all my needs and with the bonus of being on the top floor with a very nice view. Good conditions of hygiene, alcohol dispensers well located and separated areas due to COVID19. I had the breakfast included, in my opinion it was good with decent variety. Good wifi access on the room and on the breakfast area where i could work and do some video-calls without any issues. If i ever need to return to the city i will for sure stay here again.

Dear João S., We very much appreciate your comments regarding your stay at the ibis Leiria Fatima. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Francisco Lopes, Manager

Nice bed

Customer review rating 4.0/5

António Business - 14/08/2020 Confirmed reviews ALL

Low variety breakfast and I found out hairs (from other guest) in my shower.

Exmo Senhor P., Agradecemos os seus comentários no seguimento da sua estada no ibis Leiria Fatima. Foi com prazer que recebemos as suas felicitações. Não deixaremos de partilhar os seus comentários com toda a equipa . A sua satisfação é a melhor recompensa para os nossos colaboradores que trabalham diáriamente para lhe prestar um serviço irrepreensível. Na expectativa de o acolher de novo, queira aceitar os nossos melhores cumprimentos. Francisco Lopes, Director
Customer review rating 3.5/5

Anonymous Solo - 09/12/2019 Confirmed reviews ALL

A esperada

Dear Antonio D., We very much appreciate your comments regarding your stay at the ibis Leiria Fatima. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Francisco Lopes, Manager

Rundown Ibis Hotel

TripAdvisor rating 1.0/5

89d073 Solo travel - 05/11/2019 TripAdvisor review

Day shift reception personnel bullying client kid not to eat more crepês at the breakfast buffet. Horrible. Very poor breakfast. Wifi acess interruption last 2 hours in a row. All the building (rooms, corridors, etc) in a very poor shape. A building that is dilapidated and in a generally bad condition.

Dear 89d073, Thank you for taking the time to write to us after your stay at ibis Leiria Fatima. We are sorry that the service and delivery did not live up to your expectations, and we ask you to accept our sincerest apologies. Ibis hotels are eager to offer you the best quality of service for your stays; therefore, your opinion is very valuable. Be assured that the necessary measures were already implemented to improve the quality of services mentioned in this situation. Once again, we thank you for your comments and hope to regain your confidence during your next stay. Looking forward to welcoming you soon, please believe, Madam, in the expression of our best feelings. Francisco Lopes, Director

As allways, the room is great, but the breakfast could have been better.

Customer review rating 4.0/5

Filipe Business - 08/09/2019 Confirmed reviews ALL

I enjoyed everything, as allways, nevertheless the one thing i would recommend to improve is the breakfast. I've stayed in other similar Ibis, and even Ibis budget with greater and more appealing breakfasts. Thats the only thing i would recommend.

Dear Filipe D., We very much appreciate your comments regarding your stay at the ibis Leiria Fatima. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Francisco Lopes, Manager

Friendly staff

Customer review rating 3.5/5

Anonymous Friends - 30/08/2019 Confirmed reviews ALL

Friendly staff at the reception. The lack of gluten-free options at the breakfast buffet was disappointing. :(

Dear Mr. Z., We very much appreciate your comments regarding your stay at the ibis Leiria Fatima. It is always a pleasure to receive guests feedback and in your case infortunely we don´t have the informations in advance about gluten free products our apologies . I will share your comments with our team . I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Francisco Lopes, Manager

Satisfatório

Customer review rating 3.5/5

Anonymous Couples - 26/08/2019 Confirmed reviews ALL

Although the rooms are slightly small, they are comfortable, the bed is quite comfortable. Breakfast could be improved and with some additional variety.

Dear Mr. A., We very much appreciate your comments regarding your stay at the ibis Leiria Fatima. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Francisco Lopes, Manager

Loved the place!

Customer review rating 5.0/5

Sylvia A. Couples - 24/08/2019 Confirmed reviews ALL

Place looks new, very clean, neat and tidy, bathroom are very clean and nice, nice big TV and I can connect my Samsung phone with it (very easy)! Nice staff :) I'd love to come back here when I visit Portugal again.

Dear Sylvia, We very much appreciate your comments regarding your stay at the ibis Leiria Fatima. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Francisco Lopes, Manager

Leiria

Customer review rating 4.0/5

Silvino Families - 14/08/2019 Confirmed reviews ALL

Very clean and good staff, polite, helpful and friendly. Under average breakfast, help yourself orange juice machine was miserable... Rooms are small but nice, tidy and clean. Huge TV for the size of the rooms!! Prices higher for the type of hotel even taking in consideration the high season and the area...

Dear D., We very much appreciate your comments regarding your stay at the ibis Leiria Fatima. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Francisco Lopes, Manager

Welcoming and friendly

Customer review rating 5.0/5

Gwyn N. Couples - 30/07/2019 Confirmed reviews ALL

We use this hotel every year on our travels down through Portugal

Dear Mr. N., We very much appreciate your comments regarding your stay at the ibis Leiria Fatima. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Francisco Lopes, Manager

Agradavel

Customer review rating 4.0/5

Rui M. Couples - 12/06/2019 Confirmed reviews ALL

Agradavel

Too many flaws

Customer review rating 1.5/5

Joaquim O. Couples - 11/06/2019 Confirmed reviews ALL

Check in desk with dead insects under the glass. Should be fairly easy to get up the glass and clean under. Just lazy. In the room for 3 days i did let the curtain open for the maid to see the enormous spider webs on the window. Nothing was cleaned in that regard. Appalling. The maids in the morning made too much noise and didn't wait to get in the room after knocking. Almost entered when we where asleep. I needed to talk louder to say that the room was occupied. Finally there was a power outage that almost left us for hours in the elevator. We got out just in time but none of the staff did worry to see if someone else was stuck in the other elevator. Just relaxed. This was a very different experience from other Ibis we went in. Sad...

Dear JOAQUIM O., Thank you for taking the time to tell us about your experience at the ibis Leiria Fatima. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies and we would like that you tell us during the 72 hours of your stay about any situation and maybe we can arranje the situation, now infortunely is not more possible . At Ibis, we strive to provide a superior service experience for every customer especialy in the security matters and our elevators have a automatic system to detect any problem/persons in need and send the message to our central; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Francisco Lopes, Manager

Great

Customer review rating 4.0/5

Alberto Couples - 09/06/2019 Confirmed reviews ALL

Tudo óptimo. Desde o check in ao check out

Pleasant stay my first choice the next time I stay in Leiria.

Customer review rating 4.5/5

Mário J. Business - 15/05/2019 Confirmed reviews ALL

Good service, clean room, good location.

Exmo Senhor Q., Agradecemos os seus comentários no seguimento da sua estada no ibis Leiria Fatima. Foi com prazer que recebemos as suas felicitações. Não deixaremos de partilhar os seus comentários com toda a equipa . A sua satisfação é a melhor recompensa para os nossos colaboradores que trabalham diáriamente para lhe prestar um serviço irrepreensível. Na expectativa de o acolher de novo, queira aceitar os nossos melhores cumprimentos. Francisco Lopes, Diretor

regular

Customer review rating 2.0/5

Guilherme B. Couples - 06/05/2019 Confirmed reviews ALL

Bathroom needs renovation, bad smeel, cigarette smell in corridors and bedroom

Estimado Gilherme B., Le agradecemos el tiempo que se ha tomado para hacernos llegar los comentarios sobre su estancia en ibis Leiria Fatima. Sentimos enormemente que su experiencia no haya alcanzado sus expectativas; por favor permítanos hacerle llegar nuestras mas sinceras disculpas. En Ibis, nos esforzamos en proporcionar un servicio de calidad a cada uno de nuestros clientes, por ello sus comentarios son muy importantes para nosotros. Por favor tenga por seguro que tomaremos las medidas necesarias para que no vuelva a ocurrir lo acaecido en su estancia. Apreciamos sinceramente que haya compartido con nosotros este asunto y confiamos en que nos dé una nueva oportunidad para poder ofrecerle un servicio óptimo. Reciba un cordial saludo. Francisco Lopes, Diretor

No late checkouts for LeClub Accor Gold members

TripAdvisor rating 3.0/5

LuizL10 Couples - 09/10/2018 TripAdvisor review

Do not go in the summer, because air conditioner at room does not work. Do not think about staying free after 1:00 PM, because hotel will be almost empty, and they'll say it´s full. If you intend to go to Fatima's sanctuary and you've got a LeCLub Accor card, it's ok. If you're not a member, choose another hotel.

Dear LuizL 10, Thank you for taking the time to share your feedback. While I wish you had a better experience, it is feedback like this that we learn from and use to improve. We work hard to deliver an exceptional guest experience, and it's apparent in this case that we fell short. If you give us a chance to earn back your trust, specially if you came in Winter but please note that we still don´t have air conditining just climatized and the late check out will be as usualy on our hotel, up to the availability and also as usualy by request we leave clients stayng in the room until 4PM free of charge and up that time with the normal International late check-out rules,I can assure you that we will do our best to give you the great hotel experiencewith the best relation ship price and quality that so many of our guests have grown so fond of infortunely it was not your case. Sincerely, Francisco Lopes, Manager

A well satisfied customer

TripAdvisor rating 5.0/5

Navigator742932 Couples - 29/07/2018 TripAdvisor review

First Class value money in every sense. This is our second visit and we will be returning again. Reception was first class efficient and friendly. Parking at the Hotel was good but a little bit of a tight squeeze for a large vehicle but possible with care.

Dear Guest, We very much appreciate your comments regarding your stay at the ibis Leiria Fatima. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Francisco Lopes Manager

good value for money

TripAdvisor rating 5.0/5

alexandersombart Solo travel - 14/05/2018 TripAdvisor review

Easy and comfortable. Excellent reception and very good personal services by a kind and careful staff. I can only recommend this hotel as it is well situated with easy and free parking spaces around it.

Dear Alexander Sombart, We very much appreciate your comments regarding your stay at the ibis Leiria Fatima. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Francisco Lopes Manager

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