Novotel Edinburgh Centre 4 stars

Customer review rating (ALL Rating) 4.4/5 2,996 reviews

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80 Lauriston Place, SCOTLAND, EH3 9DE EDINBURGH, United Kingdom

Description

Hotel extras

  • Onsite car parking

  • In central Edinburgh with easy access to Grassmarket & Edinburgh Castle

  • Free WiFi throughout the hotel.

  • Relaxed, stylish restaurant and bar

  • The hotel offers convenient access to public transportation.

Our accommodation(s)

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Hotel location

Novotel Edinburgh Centre

80 Lauriston Place, SCOTLAND
EH3 9DE EDINBURGH
United Kingdom

GPS:55.944912, -3.199603

Telephone
Fax +44 131 656 3510

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Swimming pool
  • Car park
  • Pets welcome
  • Restaurant
  • Wheelchair accessible
  • Fitness center
  • Wi-Fi
  • Breakfast
  • Bar
  • Meeting rooms
  • 100% Non Smoking Property
  • Room service

RESTAURANT

From breakfast to lunch, dinner or a tasty little snack, Novotel provides balanced choices and à la carte service 24/7 at all its hotels. At Novotel, you can count on enjoying a relaxing meal in a friendly, stylish setting.

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

Find out more

ALL Rating  4.4/5  2,996 reviews

TripAdvisor Rating  4.0/5  3,973 reviews

Certificate of excellence 2025

Great time in Auld Reekie

TripAdvisor rating 5.0/5

Sarah P TripAdvisor review

Great location, for central Edinburgh. Lovely breakfast - well looked after by Yesica every morning, who was super helpful and great knowledge on local attractions

Amazing

TripAdvisor rating 5.0/5

Ryan I TripAdvisor review

Absolutely Amazing Only Bad Thing about this place is the TV Channels None Else But Volleyball but over all clean towels and galaxy hot chocolate Amazing Sound Proof Door

A serious service failure involving children's health and safety

TripAdvisor rating 1.0/5

Trail40419019622 TripAdvisor review

I experienced a serious incident at this hotel that directly threatened my child's health. During my stay, a cleaning staff member mistakenly left a paper bag containing my child's essential medications in my room. As a result, my child's condition worsened, and we had to go to the emergency room. The hotel failed to provide any explanation or assistance in retrieving the items. Instead, they attempted to shirk responsibility, claiming that "these are not prescription drugs and are easily available," and even told me to "call the police." The hotel refused to provide an incident report or a written analysis of the surveillance footage (not the original footage) without any justifiable reason. Both of these are standard practices for international hotel chains and are entirely reasonable from a guest safety and legal perspective, especially in the event of a guest safety incident. Even more unacceptable is the complete silence from the general manager and Accor's customer service department in the face of complaints, offering no response whatsoever. This is not a simple case of lost items, but a serious service failure involving a child's health and safety. On the same day, another male guest also had an argument with hotel staff over lost items, suggesting this may not be an isolated incident. Throughout a day of communication, not a single hotel staff member expressed concern for my child's health. As a mother, I am extremely disappointed and have serious concerns about the hotel's internal management standards. As a four-star hotel, I expect its operational management, accountability mechanisms, and communication efficiency to be higher. Based on this experience, I cannot recommend this hotel.

Stay in Edinburgh

TripAdvisor rating 5.0/5

Fizza M TripAdvisor review

Excellent hospitality. Family friendly . Good sized family room. Swimming pool and gym. Overall close to centre. 5 star

Really disappointing reception

TripAdvisor rating 3.0/5

NicoleC5903 TripAdvisor review

We were very disappointed with the reception. My colleague arrived before me, as she had travelled up from northern england on the train. I flew in from Basel, and due unforseen circustances was flown to prestwick, as edinburgh airport was closed, which meant i arrived a lot later. Because the booking was in my name, they refused to let my colleague into the room unless she paid, even though I sent her the details. The guy on reception was rather intimidating and brusk, and made my colleague wait in the lobby for a few hours till I arrived. Very disappointing. Wonder if she would have been treated the same way if she had been a man. a man.

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Other web-users rate our hotel

  • 2,083 reviews 9.2/10 Location
  • 2,681 reviews 6.9/10 Room
  • 2,288 reviews 8.4/10 Service
  • 18 reviews 6.7/10 WiFi
  • 1,366 reviews 8.5/10 Breakfast
  • 1,082 reviews 7.3/10 Cleanliness
  • 724 reviews 7.9/10 Pool
  • 485 reviews 4.8/10 Value

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Price from: 1 night for 1 person in the room category identified within the same price range, excluding additional services and breakfast. This refers to the lowest public price, including all taxes (Some taxes may be payable on arrival at the hotel (for example, tourist tax), depending on current local regulations.) for the accommodation concerned, found on https://all.accor.com/ site today, for a one-night stay in the next 20 days. Varies according to period and availability. The price is only guaranteed at the time of booking. All bookings (foreign) are payable in the local currency where the hotel is situated. Only the amount confirmed during the booking in the hotels local currency is guaranteed. An estimated conversion in your local currency may be given for reference but is not part of the contract. Your bank may charge you bank fees and/or exchange fees at the time of payment.