ibis Brussels Centre Gare Midi 3 stars

Customer review rating (ALL Rating) 4.3/5 2,252 reviews

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ibis Brussels Centre Gare Midi - Image 1
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Rue d'Angleterre 2-20, 1060 BRUSSELS, Belgium

Description

Hotel extras

  • Free WIFI

  • 50m from Gare du midi station (Thalys / Eurostar / ICE / Metro)

  • Walking distance from city center

  • Spacious rooms and bathroom (24 m²)

  • Continental breakfast buffet

Our accommodation(s)

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Hotel location

ibis Brussels Centre Gare Midi

Rue d'Angleterre 2-20
1060 BRUSSELS
Belgium

GPS:50.835884, 4.338784

Telephone
Fax +32 2 541 44 45

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Wheelchair accessible
  • Wi-Fi
  • Air conditioning
  • Breakfast
  • Bar
  • Meeting rooms
  • 100% Non Smoking Property

The Bar

At The Bar, we serve local Belgian beers, wine, cocktails, with finger food (pizza/pastas/chips).

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

Find out more

ALL Rating  4.3/5  2,252 reviews

TripAdvisor Rating  3.7/5  2,649 reviews

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TripAdvisor rating 2.0/5

Denise L TripAdvisor review

Room warm but only topper changed on bed and it slips around on top of the mattress. Little English spoken which is ok I can manage in French but ordered pizza without cheese and was not told this wasn't possible - got a pizza I couldn't eat instead

Dear Denise, Thank you for sharing this review of your recent stay. We’re glad to know our location near the transport hub added convenience to your visit. However, we sincerely apologize that your experience fell short in several areas. We regret the discomfort caused by the bedding setup and will review our room preparation procedures. Our multilingual team is trained to accommodate diverse guests, and we’re sorry if communication challenges affected your dining request. Your comments about the meal service have been shared with our kitchen staff to prevent future misunderstandings. We look forward to welcoming you back for an improved experience. Best wishes, Christophe Lac, Hotel Manager

Customer review rating 4.0/5

Thomas H. Solo - Confirmed reviews ALL

For a typical main station area, which is never particularly inviting due to its impoverished appearance and lack of picturesque charm, the hotel is clean, safe and good value for money. The restaurant stands out with its friendly service. The reception is staffed by young personnel who patiently cope with the rush. The housekeeping is attentive and the breakfast buffet is plentiful. The only thing missing is an associated garage, so parking is only available in the surrounding areas designated for this purpose.

Dear Thomas, Thank you for taking the time to share your feedback. We appreciate you highlighting our efforts to maintain cleanliness and safety standards while offering good value. Our team takes pride in delivering attentive service, particularly at the restaurant and reception areas where our staff strives to handle busy periods with care. However, we regret the parking situation proved inconvenient during your stay. While we don’t have an onsite garage, we’re happy to share information about nearby secure parking options to help future guests plan accordingly. We’re especially pleased you noticed our housekeeping team’s dedication and enjoyed the breakfast variety. Your satisfaction as an Accor member motivates us to keep improving our services. We look forward to welcoming you back in the future. All the best, Christophe Lac, Hotel Manager

Customer review rating 3.5/5

Frederic B. Families - Confirmed reviews ALL

A lot of noise outside at night. Lots of loud voices and sirens. I slept with earplugs. Soap in shower was empty and had to contact desk to have replaced, which they did. The room itself was fine.

Dear Frederic, Thank you for taking the time to review your stay with us. We’re pleased our team could promptly assist with the bathroom amenities during your visit and that you found your room comfortable overall. However, we regret some aspects impacted your experience. The hotel’s central location near transport hubs occasionally brings urban activity, and we’re reviewing our bathroom replenishment procedures. Regarding connectivity, our free WiFi meets standard speeds suitable for browsing and emails. Finally, we’re delighted you value our loyalty program and appreciate your recognition of our staff’s service. We would love to have you return in the future. Best regards, Christophe Lac, Hotel Manager

Customer review rating 0.5/5

Dominick C. Couples - Confirmed reviews ALL

This was one of the worst hotel experiences I’ve ever had. The bed was so uncomfortable that sleeping on the floor would have been preferable. The walls were extremely thin—I could hear everything happening in the adjacent room as well as in the hallway. The shower had mold, drained poorly, and left me standing in several inches of water. There wasn’t any hand soap provided—only shampoo—and not even a basic bar of soap. The bath towels were thin and rough, adding to the overall discomfort. To top it off, the hotel charges guests to store their bags in a smelly locker room, which felt like an absolute joke. Overall, I would not recommend staying here.

Dear C., Thank you for taking the time to share your feedback. We sincerely apologize that your stay fell short of expectations in several aspects. Our team strives to ensure all guests enjoy our Sweet Beds by ibis, and we regret this wasn’t your experience. Regarding ambient noise, we’re reviewing our room insulation standards to better serve travelers near transit hubs. Your comments about bathroom maintenance have been escalated to our housekeeping leadership for immediate attention. We also deeply regret the service shortfall during check-in - this doesn’t reflect our usual welcoming standards for ALL Accor members. We look forward to the chance to host you again for a more satisfying experience, Kind regards, Christophe Lac, Hotel Manager

Customer review rating 5.0/5

Mario D. Solo - Confirmed reviews ALL

Well located and good room with helpfull Front of House members

Dear Mario, We thank you for your kind review. We’re delighted you enjoyed your stay at ibis Brussels Centre Gare Midi. Our team takes pride in providing comfortable accommodations and efficient service through our digital platforms. We’re particularly pleased you valued our Gold status benefits and found our front desk colleagues helpful during your single traveler experience. We hope to welcome you back in the future. Best wishes, Christophe Lac, Hotel Manager

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Other web-users rate our hotel

  • 2,976 reviews 8.6/10 Location
  • 2,836 reviews 6.6/10 Room
  • 1,910 reviews 8.1/10 Service
  • 45 reviews 7.4/10 WiFi
  • 1,225 reviews 6.1/10 Cleanliness
  • 948 reviews 7.9/10 Breakfast
  • 376 reviews 4.5/10 Amenities
  • 8 reviews 2.6/10 Wellness Area

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Price from: 1 night for 1 person in the room category identified within the same price range, excluding additional services and breakfast. This refers to the lowest public price, including all taxes (Some taxes may be payable on arrival at the hotel (for example, tourist tax), depending on current local regulations.) for the accommodation concerned, found on https://all.accor.com/ site today, for a one-night stay in the next 20 days. Varies according to period and availability. The price is only guaranteed at the time of booking. All bookings (foreign) are payable in the local currency where the hotel is situated. Only the amount confirmed during the booking in the hotels local currency is guaranteed. An estimated conversion in your local currency may be given for reference but is not part of the contract. Your bank may charge you bank fees and/or exchange fees at the time of payment.