Novotel Manchester Centre 4 stars

Customer review rating (ALL Rating) 4.5/5 1,487 reviews

Best price
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Novotel Manchester Centre - Image 1
Novotel Manchester Centre - Image 2
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21 Dickinson Street, M1 4LX MANCHESTER, United Kingdom

Description

Hotel extras

  • Free WI-FI

  • On-site eXchange Bar & Lounge for guests

  • Gym, sauna and steam room

  • 5 minute walk to main shopping area

  • 15-minute walk to Piccadilly Station, bus stop outside hotel

Our accommodation(s)

Hotel location

Novotel Manchester Centre

21 Dickinson Street
M1 4LX MANCHESTER
United Kingdom

GPS:53.476767, -2.241501

Telephone
Fax +44 161 235 2210

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Restaurant
  • Wheelchair accessible
  • Fitness center
  • Wi-Fi
  • Breakfast
  • Bar
  • Meeting rooms
  • 100% Non Smoking Property
  • Room service

EXCHANGE FOOD AND DRINK LOUNGE

Entertain your palate at Novotel. Enjoy a range of local and international cuisine, simple yet authentic, in a casual setting.Whether you want to eat or simply have a drink, our restaurant has that extra something you can only find at Novotel.

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

Find out more

ALL Rating  4.5/5  1,487 reviews

TripAdvisor Rating  4.0/5  2,306 reviews

Certificate of excellence 2024

Novotel Dickinson street Manchester

TripAdvisor rating 4.0/5

eusolution11 TripAdvisor review

The rooms are well spaced, colourful and clean carpets, quality breakfast and big smart televisions. The janitors poor spoken English was noticed by my children though was not a problem for me as I got them clean our rooms when needed. A touch of luxury and good value for my money

Dear eusolution11, Thank you for your kind feedback regarding your recent stay with us. We are delighted to hear that you enjoyed the spacious and vibrant rooms, as well as our quality breakfast offerings. We appreciate your understanding regarding our staff's communication skills, and we will continue to support our team in enhancing their language proficiency. We look forward to welcoming you back for another luxurious experience. Best regards, Alexandra Panta Operations Manager

Terrible Stay

Customer review rating 0.5/5

Trish C. Couples - Confirmed reviews ALL

The hotel room was dirty , stained carpets as well as the lounge ( i have photos) cold, not enough bedding. Woken up tot he Fire Alarm at midnight, false alarm the staff didnt know how to reset the alarm to after 1.5 hrs in the rain outside we got sent back to our room with the alarm still going off.

Dear Trish C., Thank you for sharing your feedback. I am truly sorry for the disappointing experience you had during your stay with us. Cleanliness, comfort, and efficient handling of emergencies are priorities for us, and it is clear we fell short in meeting these standards. Your concerns regarding the room's condition, insufficient bedding, and the fire alarm incident have been noted and will be thoroughly addressed with the relevant teams to prevent such occurrences in the future. We hope to welcome you back in the future for an improved experience. Kind regards, Alexandra Panta Operations Manager

Well located

Customer review rating 1.5/5

Fiona Families - Confirmed reviews ALL

Disatisified with way we treated regarding room. We had a leak in toilet ceiling, it dripped all night, couldn’t use the toilet, no sleep & had to move rooms next morning in order for it to be fixed. We thought we should have been reimbursed for one night BUT got 200 points with Accor??? An insult!!

Manchester Stay

TripAdvisor rating 1.0/5

623trishc Couples - TripAdvisor review

Terrible Hotel, the carpet was all stained as was the lounge settee. The room was freezing heating didnt work. We got woke up at midnight to the fire alarm so we had to evacuate, pouring with rain stainding outside. It was a false alarm but the staff didnt know how to reset the alarm , so after about an hour the alarm is still going off , they sent everyone back to their rooms with the alarm still going, took them another 30mins to turn it off, a total stuff up. There were no parking available so we had to park 30 mins away and walk back in the rain, no help from the staff at the hotel at all.

Dear 623trishc, Thank you for taking the time to share your experience with us. We sincerely apologize for the inconveniences you encountered during your stay. It is concerning to hear about the condition of the carpet and the heating issues in your room, as well as the disturbances caused by the fire alarm. Please rest assured that the safety and comfort of our guests are our top priorities. We regret the extended time it took to address the alarm situation and the lack of assistance regarding parking. While we aim to provide clear guidance on local parking options, we understand the frustration this may have caused, particularly in inclement weather. Your feedback is invaluable, and we will be reviewing these matters with our team to ensure we enhance our services moving forward. Thank you again for your comments, and we hope you will consider us for any future visits to Manchester. Best regards, Alexandra Panta Operations Manager

Well located

Customer review rating 5.0/5

Anonymous Families - Confirmed reviews ALL

Its was a good stay.

Dear Nadra, Thank you for your review and we're delighted you enjoyed your stay and appreciated our convenient location. We look forward to welcoming you again. Warm regards, Alexandra Panta Operations Manager

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Other web-users rate our hotel

  • 1,027 reviews 9.3/10 Location
  • 1,257 reviews 7.3/10 Room
  • 1,279 reviews 8.9/10 Service
  • 24 reviews 5.3/10 WiFi
  • 565 reviews 7.6/10 Cleanliness
  • 499 reviews 8.3/10 Breakfast

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Price from: 1 night for 1 person in the room category identified within the same price range, excluding additional services and breakfast. This refers to the lowest public price, including all taxes (Some taxes may be payable on arrival at the hotel (for example, tourist tax), depending on current local regulations.) for the accommodation concerned, found on https://all.accor.com/ site today, for a one-night stay in the next 20 days. Varies according to period and availability. The price is only guaranteed at the time of booking. All bookings (foreign) are payable in the local currency where the hotel is situated. Only the amount confirmed during the booking in the hotels local currency is guaranteed. An estimated conversion in your local currency may be given for reference but is not part of the contract. Your bank may charge you bank fees and/or exchange fees at the time of payment.