Novotel Manchester Centre 4 stars

Customer review rating (ALL Rating) 4.5/5 1,418 reviews

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Description

Hotel extras

  • Free WI-FI

  • On-site eXchange Bar & Lounge for guests

  • Gym, sauna and steam room

  • 5 minute walk to main shopping area

  • 15-minute walk to Piccadilly Station, bus stop outside hotel

Our accommodation(s)

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Hotel location

Novotel Manchester Centre

21 Dickinson Street
M1 4LX MANCHESTER
United Kingdom

GPS:53.476767, -2.241501

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Restaurant
  • Wheelchair accessible
  • Fitness center
  • Wi-Fi
  • Breakfast
  • Bar
  • Meeting rooms
  • 100% Non Smoking Property
  • Room service

EXCHANGE FOOD AND DRINK LOUNGE

Entertain your palate at Novotel. Enjoy a range of local and international cuisine, simple yet authentic, in a casual setting.Whether you want to eat or simply have a drink, our restaurant has that extra something you can only find at Novotel.

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

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ALL Rating  4.5/5  1,418 reviews

TripAdvisor Rating  4.1/5  2,315 reviews

Certificate of excellence 2024

Excellent location in the heart of the city.

Customer review rating 5.0/5

Veronique Families - Confirmed reviews ALL

Dear Veronique, Thank you for your wonderful feedback. We are delighted to hear that you enjoyed our central location, the cleanliness of your room, and the service provided by our staff. We look forward to welcoming you back in the future. Warm regards, Alexandra Panta Operations Manager

Very Basic

Customer review rating 2.0/5

Anonymous Business - Confirmed reviews ALL

Dear Joanna, Thank you for taking the time to share your feedback. We are truly sorry to hear that your recent stay did not meet your expectations, and we sincerely apologize for the inconveniences you experienced. We regret that the room did not meet the standards of cleanliness and comfort that we aim to provide. Your comments regarding the air conditioning, fridge, pillows, and other in-room amenities have been noted and shared with our maintenance and housekeeping teams for immediate review and action. We understand how important these elements are to a comfortable stay, and we are sorry that we fell short in this instance. On a positive note, we’re pleased to hear you enjoyed the breakfast, and we appreciate you highlighting this aspect of your stay. We hope you might consider giving us another opportunity in the future to provide the high standard of service and accommodation that we strive to deliver. Warm regards, Alexandra Panta Operations Manager

Great location and helpful staff

Customer review rating 4.5/5

Mrs E. S. Friends - Confirmed reviews ALL

Dear Mrs E. S., Thank you for taking the time to share your feedback following your recent stay with us. We are delighted to hear that you found our central location ideal for your first visit to Manchester, and that our team contributed positively to your experience. It\'s wonderful to know that your room was spotless upon arrival and maintained to a high standard throughout your stay. However, we sincerely apologize for the oversight on the day the waste bin was not emptied and the tea tray was not refreshed. Please be assured that your comments have been shared with our housekeeping team to ensure this does not happen in the future. We appreciate your valuable feedback and hope to welcome you back for another enjoyable stay in the near future. Warm regards, Alexandra Panta Operations Manager

Perfect for a few days in the city canter!

TripAdvisor rating 5.0/5

dreamtotraveliom Couples - TripAdvisor review

Great stay

Customer review rating 5.0/5

Nicola Families - Confirmed reviews ALL

Dear Nicola, Thank you for your kind words regarding your recent stay with us. We are delighted to hear that you enjoyed the cleanliness of the rooms, the breakfast selection, and the service from our reception staff. We look forward to welcoming you back on your next visit to Manchester. Warm regards, Alexandra Panta Operations Manager

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Other web-users rate our hotel

  • 1,039 reviews 9.4/10 Location
  • 1,236 reviews 7.5/10 Room
  • 1,288 reviews 8.9/10 Service
  • 21 reviews 4.8/10 WiFi
  • 564 reviews 7.5/10 Cleanliness
  • 511 reviews 8.3/10 Breakfast
  • 261 reviews 6.3/10 Food

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