Good standard Novotel - still quite a few old rooms, but overall in good condition and with helpful friendly staff. good location close to theatres, restaurants, nightlife etc. easy to reach with public transport.

Great Central location. Staff very helpful and friendly. Nice and clean hotel and room. Good security on an evening. Very accommodating. Parking facilities very close by.

The room was not cleaned, footprints on the window sill, toliet smelt of serage, and the shower drain kept lifting was not clean. Staff were friendly and good breakfast roomes need to be updates hole in toliet wall, and need cleaning

Overall, my 1-night stay was nice. Customer Service was amazing. I arrived early & room was ready, but my luggage was stored (for free) and I was able to explore the city until the 1500 check-in time. I checked in online the day prior with no hassles. There was a small issue regarding the pre-authorization, but Nicole (I think that was her name) handled it expertly and swiftly. The room was a nice size, and my request for a bathtub was honored. There were a few maintenance issues - the USB ports by the bed didn't work, and some mold on the bathroom wall needs taking care ASAP. I was surprised there wasn't a desk in the room, but the two comfy arm chairs and desk worked well. Nice to have the complementary water in the mini-fridge. If in Manchester again, I'll consider staying here.

Lovely room and staff, would definitely stay there again if traveling to Manchester.