Novotel Manchester Centre 4 stars

Customer review rating (ALL Rating) 4.5/5 1,539 reviews

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Description

Hotel extras

  • Free WI-FI

  • On-site eXchange Bar & Lounge for guests

  • Gym, sauna and steam room

  • 5 minute walk to main shopping area

  • 15-minute walk to Piccadilly Station, bus stop outside hotel

Our accommodation(s)

Hotel location

Novotel Manchester Centre

21 Dickinson Street
M1 4LX MANCHESTER
United Kingdom

GPS:53.476767, -2.241501

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Restaurant
  • Wheelchair accessible
  • Fitness center
  • Wi-Fi
  • Breakfast
  • Bar
  • Meeting rooms
  • 100% Non Smoking Property
  • Room service

EXCHANGE FOOD AND DRINK LOUNGE

Entertain your palate at Novotel. Enjoy a range of local and international cuisine, simple yet authentic, in a casual setting.Whether you want to eat or simply have a drink, our restaurant has that extra something you can only find at Novotel.

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

Find out more

ALL Rating  4.5/5  1,539 reviews

TripAdvisor Rating  4.0/5  2,303 reviews

Certificate of excellence 2024

Amazing stay!

TripAdvisor rating 5.0/5

N5475UGellal TripAdvisor review

Lovely night away for the Manchester Christmas markets! Staff have been fantastic thank you for looking after us, extremely clean and well presented hotel. Had a warm welcome on arrival thanks to the lovely Yassine, will be back in the future :)

bad front desk

Customer review rating 2.5/5

Faisal A. Business - Confirmed reviews ALL

reseption is taking long time to done our needs and very complicated proccess on almost every thing, the room size and cleaness are good and the location is perfect

Very Poor Welcome

Customer review rating 0.5/5

Gary A. Solo - Confirmed reviews ALL

I travel all over the world and the poor customer service and welcome I received upon arriving at the Novotel in Manchester City Centre was beyond frustrating and made me want to just walk out and stay somewhere else, which I would've done so if I could've cancelled my room. I would recommend some training in the art of welcoming guests and making them feel like they aren't an inconvenience to you.

Convenient for the city centre

Customer review rating 5.0/5

Elinor Friends - Confirmed reviews ALL

A quality hotel with excellent facilities and great customer service. Very good breakfast and a pleasant restaurant and bar,

Dear Elinor, thank you for your positive feedback. We are delighted to hear that you enjoyed our convenient location, excellent facilities, and great customer service. We look forward to welcoming you back soon. Best regards, Novotel Manchester Centre.

Good location

Customer review rating 4.5/5

Lisa Families - Confirmed reviews ALL

This was my first time staying here and overall I was very impressed, staff on arrival very friendly and the hotel was spotless, my only issue was I left for an early flight, ordered an Uber for airport while sitting in reception stating it was 1 minute away. The hotel receptionist answered door and gestured that this was my taxi which it turned out half way through my journey to B the wrong taxi and I was charged double the price...I wasn't happy at all

Dear Lisa, thank you for choosing to stay at Novotel Manchester Centre and for taking the time to share your feedback. We are delighted to hear that you were impressed with our location and the cleanliness of the hotel. Please accept our sincere apologies for the inconvenience you experienced with the taxi situation. Your feedback is valuable to us, and we will address this issue with our team to ensure it does not happen again. We hope to have the opportunity to welcome you back for a flawless stay in the future. Best regards, Novotel Manchester Centre

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Other web-users rate our hotel

  • 1,041 reviews 9.4/10 Location
  • 1,294 reviews 7.3/10 Room
  • 1,279 reviews 9.1/10 Service
  • 25 reviews 4.9/10 WiFi
  • 590 reviews 7.3/10 Cleanliness
  • 510 reviews 8.3/10 Breakfast

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