Novotel Manchester Centre 4 stars

Customer review rating (ALL Rating) 4.4/5 1,249 reviews

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Novotel Manchester Centre - Image 1
Novotel Manchester Centre - Image 2
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Novotel Manchester Centre - Image 4
21 Dickinson Street, M1 4LX MANCHESTER, United Kingdom

Description

Hotel extras

  • Free WI-FI

  • On-site eXchange Bar & Lounge for guests

  • Gym, sauna and steam room

  • 5 minute walk to main shopping area

  • 15-minute walk to Piccadilly Station, bus stop outside hotel

Our accommodation(s)

Hotel location

Novotel Manchester Centre

21 Dickinson Street
M1 4LX MANCHESTER
United Kingdom

GPS:53.476767, -2.241501

Telephone
Fax +44 161 235 2210

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Restaurant
  • Wheelchair accessible
  • Fitness center
  • Wi-Fi
  • Breakfast
  • Bar
  • Meeting rooms
  • 100% Non Smoking Property
  • Room service

EXCHANGE FOOD AND DRINK LOUNGE

Entertain your palate at Novotel. Enjoy a range of local and international cuisine, simple yet authentic, in a casual setting.Whether you want to eat or simply have a drink, our restaurant has that extra something you can only find at Novotel.

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

Find out more

ALL Rating  4.4/5  1,249 reviews

TripAdvisor Rating  4.1/5  2,341 reviews

Certificate of excellence 2025

Transferred here from Ibis - Nice hotel, well-provided room, but no desk and no hotel car park

TripAdvisor rating 4.0/5

David E TripAdvisor review

My wife and I stayed two nights at the Novotel, which was a surprise as we had booked the Ibis next door, but due to our room being out of service we were transferred to the Novotel. It was all fairly seamless and after a minor delay we were in our room. The room (first floor) was a good size, and in the standard Novotel layout with separate toilet room and bathroom (not a fan of this layout as you have to walk to a different room to wash your hands). The bathroom had a good powerful shower with dual shower heads and a heated mirror. The bedroom had a very large wall-mounted TV, a comfy bed, sofa, wardrobe, safe, kettle with coffee / tea, and a small low table. The main gripe with the room was the lack of any work desk...I needed to work (it was a work trip) and all I could do was use the low table and sit on the small padded stool seat, but it wasn't very comfortable and there was no light nearby to illuminate my work papers. I have stayed at dozens of hotels and I can't remember the last time my room had no desk. The Wi-Fi worked well and was free. There were sufficient power sockets in the room although the USB charge ports on my side of the bed didn't work (it appears there was no actual socket behind the holes as my USB lead felt very loose and could slot into the hole either way around) - put simply the phone didn't charge, so I had to use my UK plug adapter. The staff on reception were friendly and helpful on both check-in and check-out. The hotel has no car park and the recommended parking next door was very expensive (I went to book in advance and for a two day stay it was over £80) - instead I parked near one of the tram stops outside the city and got the Metrolink in and out...a fraction of the cost albeit not so convenient. Overall a pleasant enough stay, but really missed not having a proper work desk.

Dear Davidjellis, Thank you for taking the time to share your feedback regarding your recent stay with us at Novotel Manchester Centre. I am pleased to hear that you found our hotel well-provided and enjoyed the comfort of your room. It is always our aim to provide a seamless experience for our guests. I appreciate your comments regarding the absence of a work desk in your room. While our standard room layout focuses on comfort and space, your feedback is valuable, and I will ensure it is shared with our team for future considerations. I am also glad to note that the Wi-Fi service met your needs during your stay. Regarding parking, we understand that it can be a concern for our guests. While we do not have on-site parking, we strive to provide information about local options to facilitate your visit. I regret that the nearby parking costs were not ideal, and I appreciate your understanding in this matter. Thank you once again for your insights, and we hope to welcome you back in the future. Warm regards, Alexandra Panta Operations Manager

Customer review rating 4.5/5

David B. Friends - Confirmed reviews ALL

Only downside of my stay was the breakfast wasn’t great but everything else in my visit was good

Dear David, Thank you for your kind words regarding our location and staff. I appreciate your feedback about the breakfast experience, and I will ensure this is shared with our culinary team for consideration. We look forward to welcome you back. Warm regards, Alexandra Panta Operations Manager

Customer review rating 4.5/5

Martin D. Friends - Confirmed reviews ALL

Usual great, hassle free, one night stay following a visit to the Christmas markets and a meal at a nearby Chinatown restaurant

Dear Martin, Thank you for your positive feedback regarding your recent stay. We are delighted to hear that you enjoyed our convenient location and your hassle-free experience during your visit to the Christmas markets. We look forward to welcome you back. Warm regards, Alexandra Panta Operations Manager

Customer review rating 4.0/5

Hovhannisyan A. Families - Confirmed reviews ALL

We had a double bed room, excellent for a few nights stay. The location was ideal, with walking distance from main locations, such as the museums, Piccadilly square, etc. The room was cozy, warm, offering us clean cups, nespresso machine, kettle, and refilled goods. We took an optional breakfast, which was nice as well. Staff was polite and helpful at all times. Overall, a pleasant stay, would recommend

Dear Hovhannisyan, Thank you for your kind words regarding your recent stay with us. We are delighted to hear that you found our location convenient and your room comfortable, along with the amenities provided. It is wonderful to know that our breakfast and staff service met your expectations, contributing to a pleasant overall experience. Your recommendation is greatly appreciated, and we look forward to welcome you back. Warm regards, Alexandra Panta Operations Manager

Sumptuous Room

TripAdvisor rating 5.0/5

therichastill TripAdvisor review

The Novotel is located in the heart of Manchester in the city centre. It is not too far from Piccadilly Gardens and St Peter's Square and Chinatown is also just a stone's throw from the hotel. The room we had was very clean and tidy and had a massive shower which was fantastic and the bathroom was well presented. The room was clean and tidy and quite spacious. I also spent a bit of time in the bar and the staff there were friendly and welcoming. Note, They only take card payments at the bar. NO CASH PERMITTED!!

Dear therichastill, Thank you for sharing your positive experience at Novotel Manchester Centre. We are delighted to hear that you enjoyed the cleanliness and spaciousness of your room, as well as the fantastic shower facilities. It is also wonderful to know that our bar staff provided you with friendly and welcoming service. We appreciate your understanding of our card payment policy at the bar, which helps streamline our operations. Your feedback is invaluable to us as we strive to enhance our guests' experience and we look forward to welcome you back. Warm regards, Alexandra Panta Operations Manager

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Other web-users rate our hotel

  • 1,081 reviews 9.6/10 Location
  • 1,236 reviews 7.4/10 Room
  • 1,347 reviews 9/10 Service
  • 24 reviews 6.6/10 WiFi
  • 570 reviews 7.1/10 Cleanliness
  • 527 reviews 8.5/10 Breakfast
  • 133 reviews 9.2/10 Bar

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Price from: 1 night for 1 person in the room category identified within the same price range, excluding additional services and breakfast. This refers to the lowest public price, including all taxes (Some taxes may be payable on arrival at the hotel (for example, tourist tax), depending on current local regulations.) for the accommodation concerned, found on https://all.accor.com/ site today, for a one-night stay in the next 20 days. Varies according to period and availability. The price is only guaranteed at the time of booking. All bookings (foreign) are payable in the local currency where the hotel is situated. Only the amount confirmed during the booking in the hotels local currency is guaranteed. An estimated conversion in your local currency may be given for reference but is not part of the contract. Your bank may charge you bank fees and/or exchange fees at the time of payment.