Sofitel London St James 5 stars

Customer review rating (ALL Rating) 4.8/5 3,028 reviews

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Description

Hotel extras

  • Unparalleled location within walking distance to London's best attractions

  • Iconic culinary experiences, including Michelin-starred dining led by Chef Anthony Demetre

  • Exclusive Phantom of the Opera Afternoon Tea

  • Luxury Spa to rejuvenate the body and mind

  • Grade II listed building with original features

Our accommodation(s)

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Hotel location

Sofitel London St James

6 Waterloo Place
SW1Y 4AN LONDON
United Kingdom

GPS:51.50732, -0.132397

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Pets not allowed
  • Restaurant
  • Wheelchair accessible
  • Fitness center
  • Wi-Fi
  • Air conditioning
  • Breakfast
  • Bar
  • Meeting rooms
  • 100% Non Smoking Property
  • Room service
Near the property
  • Car park

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

Find out more

ALL Rating  4.8/5  3,028 reviews

Customer review rating 5.0/5

Sean D. Business - Confirmed reviews ALL

The Sofitel London St James is a beautiful hotel. From the moment we arrived everything was top notch.

Bonjour, On behalf of all of us at Sofitel London St James I would like to send our sincere thanks for taking the time to share with us your wonderful comments further to your recent stay. We greatly appreciate receiving your feedback and the team were delighted that they were able to play their part to help ensure a memorable visit. Thank you in advance for helping us to share the experience we offer here at Sofitel London St James and we look forward to welcoming you again in the near future. Sincerely Sally-Ann Jenkinson Director of Guest Experience

Customer review rating 5.0/5

Georg A. Couples - Confirmed reviews ALL

An exceptionally friendly and welcoming reception from day one. Great empathy.

Bonjour, On behalf of all of us at Sofitel London St James I would like to send our sincere thanks for taking the time to share with us your wonderful comments further to your recent stay. We greatly appreciate receiving your feedback and the team were delighted that they were able to play their part to help ensure a memorable visit. Thank you for helping us to share the experience we offer here at Sofitel London St James and we look forward to welcoming you again in the near future. Sincerely Sally-Ann Jenkinson Director of Guest Experience

Customer review rating 5.0/5

Chris W. Families - Confirmed reviews ALL

Once again, fantastic stay. It's the staff that make this place

Bonjour, Thank you for your kind words regarding your recent stay. We are thrilled to hear that you had another fantastic stay. Your appreciation means a great deal to us, and we look forward to welcoming you back again soon. Sincerely Sally-Ann Jenkinson Director of Guest Experience

Customer review rating 4.5/5

Clifton E. Couples - Confirmed reviews ALL

We had a lovely time of 2 separate weeks. The location is close to most things but away from the busy rush. Rooms are comfortable. Service is immaculate.

Bonjour, On behalf of all of us at Sofitel London St James, I would like to extend our sincere thanks for taking the time to share such wonderful comments following your recent stays with us. It is always a pleasure to receive such thoughtful feedback, and Elisa, Elena and the entire team were delighted to know that they helped make your visits so memorable. Your comfort and satisfaction are always our priority, and we very much look forward to the pleasure of welcoming you back in the near future. Sincerely Sally-Ann Jenkinson Director of Guest Experience

Customer review rating 5.0/5

Maria M. Families - Confirmed reviews ALL

This beautiful hotel is well located and the staff are attentive and orofessional. We would like to thank Jean Michel and Ankit. Thank you for making our trip exceptional.

Bonjour, On behalf of all of us at Sofitel London St James I would like to send our sincere thanks for taking the time to share with us your wonderful comments further to your recent stay. We greatly appreciate receiving your feedback and Ankit, Jean Michel and the team were delighted that they were able to play their part to help ensure such a memorable visit for you both. Thank you in advance for helping us to share the experience we offer here at Sofitel London St James and we look forward to welcoming you back again in the future. Sincerely Sally-Ann Jenkinson Director of Guest Experience

Other web-users rate our hotel

  • 908 reviews 9.9/10 Location
  • 972 reviews 8.4/10 Room
  • 1,642 reviews 9.6/10 Service
  • 365 reviews 9.5/10 Vibe
  • 354 reviews 8.1/10 Comfort
  • 347 reviews 9/10 Breakfast
  • 273 reviews 8.5/10 Food
  • 233 reviews 8.2/10 Amenities

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