Sofitel London St James 5 stars

Customer review rating (ALL Rating) 4.8/5 3,190 reviews

Best price
guarantee
Sofitel London St James - Image 1
Sofitel London St James - Image 2
Sofitel London St James - Image 3
Sofitel London St James - Image 4
6 Waterloo Place, SW1Y 4AN LONDON, United Kingdom

Description

Hotel extras

  • Unparalleled location within walking distance to London's best attractions

  • Iconic culinary experiences, including Michelin-starred dining led by Chef Anthony Demetre

  • Exclusive Phantom of the Opera Afternoon Tea

  • Luxury Spa to rejuvenate the body and mind

  • Grade II listed building with original features

Our accommodation(s)

Take advantage of our Flight + Hotel offers

Discover
Discover

Hotel location

Sofitel London St James

6 Waterloo Place
SW1Y 4AN LONDON
United Kingdom

GPS:51.50732, -0.132397

Telephone
Fax +44 20 7747 2210

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Pets not allowed
  • Restaurant
  • Wheelchair accessible
  • Fitness center
  • Wi-Fi
  • Air conditioning
  • Breakfast
  • Bar
  • Meeting rooms
  • 100% Non Smoking Property
  • Room service
Near the property
  • Car park

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

Find out more

ALL Rating  4.8/5  3,190 reviews

Customer review rating 5.0/5

Eleanor P. Families - Confirmed reviews ALL

I recently visited with my 7 year old grandson for spring break. The hotel staff - including housekeeping, front desk, concierge, doormen and restaurant waitstaff - could not have been nicer and more welcoming to us both. The hotel was perfectly located for the itinerary we had planned, with great proximity to many attractions as well as easy access to the tube. We ate quite often in the hotel and the food was excellent. The hotel is also close to many restaurants, so it is easy to enjoy a variety if you like. Finally, I thought the hotel was an excellent value, which is rare in a major city.

Bonjour, On behalf of all of us at Sofitel London St James I would like to send our sincere thanks for taking the time to share with us your wonderful comments further to your recent stay. We greatly appreciate receiving your feedback and the entire team were delighted that they were able to play their part to help ensure such a memorable family visit. Thank you for choosing Sofitel London St James and we hope to welcome you both back again next time you visit London. Sincerely Sally-Ann Jenkinson Director of Guest Experience

Customer review rating 4.5/5

Chico D. Couples - Confirmed reviews ALL

Highest quality accommodation in a central location; and the breakfast was amazing.

Dear Mr D., Thank you for your kind words regarding your recent stay at Sofitel London St James. We are delighted to hear that you found your room of the highest quality and that you enjoyed our delicious breakfast breakfast where the finest local ingredients are combined with the flair of French cuisine. Thank you for choosing us and we hope to see you again soon. Regards Sally-Ann Jenkinson Director of Guest Experience

Customer review rating 5.0/5

Gilroy P. Families - Confirmed reviews ALL

Exceptional Customer Services by Coleen to arrange the bookings and special requests, she did a fabulous job with all the special requests which all went without a hitch. The hotel is great, convenient location for sightseeing, lovely room with blackout curtains and one of the best breakfasts I have had at an hotel, with pleasant waiter service as well. BIG thank you !!

Bonjour, On behalf of all of us at Sofitel London St James I would like to send our sincere thanks for taking the time to share with us your wonderful comments further to your recent stay. We greatly appreciate receiving your feedback and Coleen, Leander and the team were delighted that they were able to play their part to help ensure a memorable visit. Thank you for choosing Sofitel London St James and we look forward to welcoming you again in the near future. Sincerely Sally-Ann Jenkinson Director of Guest Experience

Customer review rating 5.0/5

Jeanette T. Couples - Confirmed reviews ALL

A very warm welcome at reception. Ginny from guest relations made our stay a lovely experience.

Bonjour, On behalf of all of us at Sofitel London St James I would like to send our sincere thanks for taking the time to share with us your wonderful comments further to your recent stay. We greatly appreciate receiving your feedback and Ginny and the team were delighted that they were able to play their part to help ensure a memorable visit. Thank you for choosing Sofitel London St James and we look forward to welcoming you again in the near future. Sincerely Sally-Ann Jenkinson Director of Guest Experience

Customer review rating 5.0/5

Joanne M. D. Families - Confirmed reviews ALL

Rooms were beautiful, staff were pleasant, polite and professional

Bonjour, Thank you for your kind words regarding the design and comfort of our rooms and the professionalism of our team. We are delighted to hear that you enjoyed your stay and hope to welcome you back again soon. Regards Sally-Ann Jenkinson Director of Guest Experience

Other web-users rate our hotel

  • 933 reviews 9.9/10 Location
  • 1,006 reviews 8.5/10 Room
  • 1,686 reviews 9.6/10 Service
  • 6 reviews 8.6/10 WiFi
  • 372 reviews 9.5/10 Vibe
  • 372 reviews 8.3/10 Comfort
  • 348 reviews 9.3/10 Breakfast
  • 284 reviews 8.5/10 Food

Powered by Trustyou

Our other establishments nearby

All our hotels in London