ibis Manchester Centre Princess Street 3 stars

Customer review rating (ALL Rating) 4.1/5 1,195 reviews

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ibis Manchester Centre Princess Street - Image 1
ibis Manchester Centre Princess Street - Image 2
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Charles Street, Princess street, Lancashire, M1 7DG MANCHESTER, United Kingdom

Description

Hotel extras

  • Central location, with plenty of nearby transport links

  • Set between Manchester Piccadilly and Oxford Road stations

  • Nearby landmarks include Canal Street and Chinatown

  • Situated around 5min walk to the Palace theatre

  • A stone throw away to Manchester University

Our accommodation(s)

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Hotel location

ibis Manchester Centre Princess Street

Charles Street, Princess street, Lancashire
M1 7DG MANCHESTER
United Kingdom

GPS:53.474121, -2.237048

Telephone
Fax +44 161 272 5010

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Pets welcome
  • Restaurant
  • Wheelchair accessible
  • Wi-Fi
  • Breakfast
  • Bar
  • 100% Non Smoking Property
Near the property
  • Car park

FOGG'S SNACK MENU

Feeling peckish? You don't have to leave the hotel: inspired by the spirit of global adventure, the menu at Fogg's is loaded with everyone's favourites from tasty pizzas and salads to fragrant soups and diner-style comfort food.

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

Find out more

ALL Rating  4.1/5  1,195 reviews

TripAdvisor Rating  3.5/5  1,796 reviews

Could be better

Customer review rating 3.5/5

Rachel Business - Confirmed reviews ALL

on arrival the team were very pleasant and helpful especially as my company had not paid for my 2days accommodation. the team on hand provided interim solution and payment was carried out the next day. i cannot fault the team , however the room was not very clean, beside the bed looked like it hadnt been hoovered, stains on the curtain and there was a strange unpleasant smell in the bathroom. on day two the the bed was made and fresh towels provided but again no hovering of the room. Lastly the mattress was increbibly hard which made it uncomforable to sleep. so facilities not great but pleasant staff

Dear Rachel, Thank you for choosing to stay at Ibis Manchester Centre Princess Street and for taking the time to share your feedback with us. We appreciate your kind words about our team's pleasant and helpful service during your stay, despite the initial payment issue. However, we sincerely apologize for the cleanliness issues you encountered in your room, including the bed area and the bathroom odor. This does not reflect the high standards we strive to maintain, and I have personally addressed this with our housekeeping team to ensure immediate improvements. Regarding the comfort of the mattress, we apologize for any discomfort caused. Your feedback has been noted, and we will review our bedding options to ensure a more comfortable experience for our guests. We appreciate your understanding and hope to have the opportunity to welcome you back for a more enjoyable stay in the future. Best regards, Emilio Aguera Guzman Assistant General Manager

Average

Customer review rating 2.0/5

Daniel E. Couples - Confirmed reviews ALL

This hotel was very average and the staff are by far the worst part. Every single one we spoke to could not have disliked their job more. The bathroom in our room, Room 414, stank every day at various points. It smelt of sewage and neither the cleaner nor the guy on reception cared. No suggestion to move rooms or anything. Unlikely to stay here again.

Dear Daniel, Thank you for taking the time to share your feedback regarding your recent stay at Ibis Manchester Centre Princess Street. We sincerely apologize for the disappointing experience you encountered with our staff and the cleanliness of your room. Your comments are concerning and not reflective of the high standard of service we strive to provide. Rest assured, your feedback has been addressed with our management team to investigate and take immediate corrective actions. Please accept our apologies for any inconvenience caused. We understand your frustrations and regret that we were unable to resolve the issue to your satisfaction during your stay. We value your feedback as it helps us to continually improve our services. Should you reconsider staying with us again, we would welcome the opportunity to provide you with a much-improved experience. Warm regards, Emilio Aguera Guzman Assistant General Manager

Well located good stay.

Customer review rating 4.0/5

Michael G. Couples - Confirmed reviews ALL

Well located good stay, friendly helpful staff

Dear Mike, Thank you for choosing Ibis Manchester Centre Princess Street and for your positive review. We're delighted to hear that you enjoyed our convenient location and that our staff were friendly and helpful. We look forward to welcoming you back on your next visit to Manchester. Best regards, Emilio Aguera Guzman Assistant General Manager

Perfect location

Customer review rating 5.0/5

Anonymous Couples - Confirmed reviews ALL

Great and efficient service. Great location, ideal for what we needed.

Dear Emily, Thank you for choosing Ibis Manchester Centre Princess Street and for sharing your experience. We're delighted to hear that you enjoyed our perfect location and efficient service, which suited your needs perfectly. We look forward to welcoming you back on your next visit to Manchester. Best regards, Emilio Aguera Guzman Assistant General Manager

Comfortable Stay

Customer review rating 5.0/5

St Solo - Confirmed reviews ALL

Comfortable stay, nice and helpful staff. The only confusing thing was the air con system. Have to turn on and first time was blowing cold until it went off and next time I repeated it was blowing hot. Tatiana in the afternoon was helpful. Strong woman and tatiana in the nights just as good.

Dear Stefan, Thank you for choosing Ibis Manchester Centre Princess Street and for sharing your feedback with us. We're pleased to hear that you had a comfortable stay and that our staff, particularly Tatiana, were helpful and accommodating during your visit. We apologize for any confusion with the air conditioning system. Your feedback is valuable to us, and we will review our instructions to ensure clarity for our guests. We appreciate your kind words and look forward to welcoming you back for another enjoyable stay. Best regards, Emilio Aguera Guzman Assistant General Manager

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Other web-users rate our hotel

  • 1,326 reviews 9.4/10 Location
  • 1,728 reviews 6.6/10 Room
  • 1,370 reviews 9/10 Service
  • 56 reviews 7.7/10 WiFi
  • 991 reviews 5.9/10 Cleanliness
  • 501 reviews 7.3/10 Breakfast

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Price from: 1 night for 1 person in the room category identified within the same price range, excluding additional services and breakfast. This refers to the lowest public price, including all taxes (VAT and tourist tax included) for the accommodation concerned, found on https://all.accor.com/ site today, for a one-night stay in the next 20 days. Varies according to period and availability. The price is only guaranteed at the time of booking. All bookings (foreign) are payable in the local currency where the hotel is situated. Only the amount confirmed during the booking in the hotels local currency is guaranteed. An estimated conversion in your local currency may be given for reference but is not part of the contract. Your bank may charge you bank fees and/or exchange fees at the time of payment.