ibis Manchester Centre 96 Portland Street 3 stars

Customer review rating (ALL Rating) 4.3/5 1,213 reviews

Best price
guarantee
ibis Manchester Centre 96 Portland Street - Image 1
ibis Manchester Centre 96 Portland Street - Image 2
ibis Manchester Centre 96 Portland Street - Image 3
ibis Manchester Centre 96 Portland Street - Image 4
96 Portland Street, M1 4GX MANCHESTER, United Kingdom

Description

Hotel extras

  • Located near Manchester Palace Theatre

  • Located just 1km from Manchester Piccadilly train station

  • Enjoy authentic cuisine at the in-house Chill #96 restaurant

  • Nearby landmarks include Manchester Town Hall and Chinatown

  • Central location, with plenty of nearby transport links

Our accommodation(s)

Take advantage of our Flight + Hotel offers

Discover
Discover

Hotel location

ibis Manchester Centre 96 Portland Street

96 Portland Street
M1 4GX MANCHESTER
United Kingdom

GPS:53.47733, -2.240744

Telephone

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Wheelchair accessible
  • Wi-Fi
  • Breakfast
  • Bar
  • 100% Non Smoking Property

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

Find out more

ALL Rating  4.3/5  1,213 reviews

TripAdvisor Rating  4.0/5  2,218 reviews

Great location- no fuss - nice and clean

Customer review rating 4.5/5

Colin H. Couples - Confirmed reviews ALL

No complaints whatsoever

Dear Colin H., Thank you for your kind review! We are delighted to hear that you enjoyed our hotel's great location, cleanliness, and hassle-free experience. Providing a pleasant stay is our top priority, and we are thrilled that we could meet your expectations. Should you plan a return visit, we look forward to welcoming you back to ibis Manchester Centre 96 Portland Street. Warm Regards, Nicole P. Assistant Front of House Manager

Lovely hotel

Customer review rating 5.0/5

Zoe Couples - Confirmed reviews ALL

Perfect location! Dominic who checked us in was very helpful and friendly. Would stay here again :)

Dear Zoe, Thank you for your positive review! We are delighted to hear that you enjoyed your stay with us and found our location perfect. I will make sure to pass your kind words to Dominic for his helpful and friendly service. We look forward to welcoming you back on your next visit to Manchester. Warm Regards, Nicole P. Assistant Front of House Manager

Good stay

Customer review rating 4.5/5

Ian R. Couples - Confirmed reviews ALL

Only a one night stay for a gig at the Co op Live arena. Staff very welcoming and friendly. Our room was clean, bed really comfortable. The only blemish we couldn't open the window in the room because of noise from ventilation shafts , but we were only staying the one night so not a problem.

Dear Ian R., Thank you for your positive review! We are delighted to hear that you enjoyed your stay with us at ibis Manchester Centre 96 Portland Street. It is wonderful to know that you found our staff welcoming and friendly, and your room clean and comfortable. We apologize for the inconvenience with the window, but we are glad it did not impact your overall experience. Warm Regards, Nicole P. Assistant Front of House Manager

Exactly what it says on the tin

Customer review rating 4.0/5

Impy66 Couples - Confirmed reviews ALL

pleasant hotel good location good staff breakfast in Novotel next door as a bed for the night after a concert can' fault it

Dear David, Thank you for sharing your experience with us. We are delighted to hear that you found our hotel pleasant with a good location and staff. It's great to know you enjoyed the breakfast at Novotel next door. Your kind words motivate us to continue delivering excellent service. We look forward to welcoming you back for another concert night. Warm Regards, Nicole P. Assistant Front of House Manager

Great location, but in dire need of renovation

Customer review rating 2.5/5

Phillips Solo - Confirmed reviews ALL

Friendly staff, great location. No climate control in the room. The management decides what temperature the inside of the building needs to be and the only thing you can change is the fan speed in your room. So if you’re cold (or hot) natured, you’ll have to put up with what they consider comfortable. No fridge. Carpet was dirty, particularly in front of the bathroom. Bathroom was the absolute worst part of the stay: The toilet was not properly attached to the wall and was not sealed at the bottom, so leaked sewer gas into the room. The shower stall doors have a large gap at the bottom and a smaller gap in the center, so the entire bathroom floor gets wet when you shower. Sink it too small and drained very slowly. Maintenance needs to go through and check that fixtures are properly attached and operating properly! Slow elevators.

Dear PhillipS, Thank you for sharing your feedback regarding your recent stay at ibis Manchester Centre 96 Portland Street. We are delighted to hear that you found our staff friendly and appreciated our great location. We sincerely apologize for the issues you encountered during your visit. Please allow me to address your concerns. Regarding the climate control, we understand the importance of individual comfort, and while we do not have individual room temperature control, we will review our policies to see how we can enhance this aspect for our guests. As for the absence of a fridge in the room, we will consider this suggestion for future improvements. Your comments about the cleanliness of the carpet, particularly in front of the bathroom, and the condition of the bathroom fixtures have been duly noted. Our housekeeping and maintenance teams will be alerted to ensure immediate actions are taken to rectify these issues. We appreciate you bringing these matters to our attention. In regard to the slow elevators, we apologize for any inconvenience this may have caused. We will investigate this matter further to improve the efficiency of our elevator services. We strive to provide a comfortable and pleasant stay for all our guests, and we regret that we fell short of your expectations on this occasion. Your feedback is invaluable to us as we work towards enhancing the quality of our services. Warm Regards, Nicole P. Assistant Front of House Manager

In partnership with TripAdvisor

Other web-users rate our hotel

  • 1,504 reviews 9.4/10 Location
  • 1,820 reviews 6.8/10 Room
  • 1,439 reviews 8.8/10 Service
  • 39 reviews 6.6/10 WiFi
  • 861 reviews 7.4/10 Cleanliness
  • 368 reviews 7.5/10 Breakfast
  • 267 reviews 8.4/10 Vibe

Powered by Trustyou

Our other establishments nearby

All our hotels in Manchester

Price from: 1 night for 1 person in the room category identified within the same price range, excluding additional services and breakfast. This refers to the lowest public price, including all taxes (VAT and tourist tax included) for the accommodation concerned, found on https://all.accor.com/ site today, for a one-night stay in the next 20 days. Varies according to period and availability. The price is only guaranteed at the time of booking. All bookings (foreign) are payable in the local currency where the hotel is situated. Only the amount confirmed during the booking in the hotels local currency is guaranteed. An estimated conversion in your local currency may be given for reference but is not part of the contract. Your bank may charge you bank fees and/or exchange fees at the time of payment.