Novotel Glasgow Centre 4 stars

Customer review rating (ALL Rating) 4.2/5 537 reviews

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181 Pitt Street, G2 4DT GLASGOW, United Kingdom

Description

Hotel extras

  • Friendly full service property

  • Central location, with plenty of nearby transport links

  • Nearby landmarks include Glasgow Cathedral , George Square, Sauchiehall St , West End, SEC

  • Gourmet Bar Lounge offering tasty meals and drinks while watching sport on our Giant Screen

  • Glasgow International Airport is 10 km from the hotel

Our accommodation(s)

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Hotel location

Novotel Glasgow Centre

181 Pitt Street
G2 4DT GLASGOW
United Kingdom

GPS:55.864361, -4.265344

Telephone
Fax +44 141 204 5438

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Car park
  • Pets welcome
  • Restaurant
  • Wheelchair accessible
  • Fitness center
  • Wi-Fi
  • Breakfast
  • Bar
  • Meeting rooms
  • 100% Non Smoking Property
  • Room service
Near the property
  • Car park

NOVOTEL RESTAURANT

A range of classics, favourites and our signature Novotel burgers. 1-ATE-1 Chefs specials changed monthly highlighting local and our seasonal favourites

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

Find out more

ALL Rating  4.2/5  537 reviews

Customer review rating 3.5/5

John R. Couples - Confirmed reviews ALL

Check in was from 3pm however needed to wait another 30 mins wait. No shower gel in the room. In the bar two of the desserts are not available, however this was remedied by a complimentary drink.

Dear John R., Thank you for your feedback regarding your recent stay. I apologize for the delay during check-in and for the absence of shower gel in your room. I am pleased to know that our staff addressed the dessert availability with a complimentary drink. Best regards, Adele Novotel Glasgow Centre

Customer review rating 5.0/5

William D. Families - Confirmed reviews ALL

From check in to check out the staff were outstanding

Dear William D., Thank you for your kind words regarding our location and staff. We are delighted to know that you found our team to be outstanding throughout your stay. Your feedback is greatly appreciated, and we look forward to welcoming you back in the future. Best regards, Novotel Glasgow Centre

Customer review rating 5.0/5

Tom F. Business - Confirmed reviews ALL

It had been over 14 months since my last visit to the Novotel Glasgow Centre... not because I did not enjoy my last visit, far from it. I have had a very tough year dealing with a number of issues and being unwell for long periods. This meant that I have been unable to travel, even to my home city of Glasgow to see my family or for business. Things are better now and this was a first business trip with some family time added in too since August 2025. The entire team at the Novotel Glasgow made me feel like I was still the regular visitor I had been over 10 - 11 years with 4 or 5 stays per year. The initial welcome could not have been warmer, the premium member upgrades taken care of and a lovely personalised, hand written card in my room. It felt great to be back - I used the hotel as my base over 3 days and had 2 fantastic nights sleep in an executive room that was well appointed and spotlessly clean. I found the changes made to the food menu - in both look and feel and pricing represent excellent value for dinner in 1-Ate-1. The food is good, well presented and delicious and the atmosphere in the bar area buzzy as more people take up the option of eating there. It was fabulous to see Graham again and we quickly got back into having the friendly and varied chats that I have enjoyed over the years. Seeing him train new members of staff was encouraging as he knows how to make guests feel welcome, comfortable and happy. Breakfast was really good, staff friendly and helpful and it provided a positive start to the day, with a request for poached or fried eggs no problem for chef..... My entire stay was perfect from start to finish and it was great to experience the continuation of the familiar things that have made me a loyal guest over many years and also some refreshing and positive changes (e.g. 1-Ate-1 set-up and food menu) that contributed to making this stay even better than the last ones. I look forward to returning soon.

Dear Mr F., Thank you for sharing your heartfelt review of your recent stay at Novotel Glasgow Centre. We are truly pleased to hear that you felt warmly welcomed back after such a challenging period in your life. It is gratifying to know that our team made you feel at home and that the personalised touches, such as the hand-written card, contributed positively to your experience. We are delighted that you enjoyed the enhancements to our food offerings at 1-Ate-1, as well as the vibrant atmosphere in our bar area. It is also wonderful to hear that Graham's dedication to guest satisfaction continues to make a significant impact on your visits. Our staff takes great pride in ensuring every guest has a memorable stay, and your kind words will be shared with the team. We appreciate your loyalty over the years and look forward to welcoming you back for another enjoyable stay soon. Best regards, Janice Novotel Glasgow Centre

Customer review rating 5.0/5

Melissa H. Families - Confirmed reviews ALL

Had a fantastic overnight stay with my family. Arrived 20mins before the kitchen closed & the staff were happy to whip us up an amazing dinner, after a busy day of travel. Breakfast the following morning set us up for an easy day of exploring as we headed back to London.

Dear Melissa H., Thank you for sharing your wonderful experience with us. We are delighted to hear that you and your family enjoyed a fantastic overnight stay and that our team was able to accommodate your dinner request despite the late hour. It is great to know that our breakfast provided you with the necessary energy for your day of exploring. We hope to welcome you back in the future for another memorable visit. Best regards, Novotel Glasgow Centre

Customer review rating 2.0/5

Karen F. Families - Confirmed reviews ALL

From the moment we arrived the reception staff were 'snippy'. Anything we asked was met with a a terse monosyllabic reply. We had booked two rooms. Usually, when we stay at Fairmont properties, that means 2 rooms of the same standard. This time one room was on the secure 6th floor, had a safe and a fridge. The other on the first floor which is not key card protected with no safe or fridge. Both rooms has evidence of black mold around the hinges of the shower door and pink mold around the shampoo dispensers (I have photos). The lighting in the bathroom was a very strange yellow tone. I'm not sure how anyone would be able to apply makeup in that light. The fittings were like those I would expect in a youth hostel and showed evidence of wear and tear like chips and cracks. One lamp did not work. The carpets were in serious need of shampooing and the rooms both had a strong odor of stale garlic. Even though it was chilly we had to leave the window open. There are a lot of hotels in Glasgow, I would recommend that people choose a different one.

Dear Ms F., Thank you for taking the time to share your feedback regarding your recent stay. I regret to hear that your experience did not meet your expectations. It is disheartening to learn that the reception staff did not provide the warm welcome we aim for, and I will address this matter with our team to ensure improved service. I understand your concerns regarding the differing standards of the rooms allocated to you. Our team strives to accommodate requests, however, room features may vary based on availability and booking conditions. I also appreciate your comments regarding the cleanliness and maintenance of the bathrooms, as well as the overall condition of the rooms. Please be assured that your observations will be taken into consideration as we continuously work on enhancing our facilities. We value your comments and hope to have the opportunity to provide you with a more enjoyable experience in the future. Goodbye, Janice Novotel Glasgow Centre

Other web-users rate our hotel

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  • 21 reviews 4.3/10 WiFi
  • 353 reviews 6.5/10 Cleanliness
  • 257 reviews 7.4/10 Breakfast
  • 226 reviews 4.1/10 Amenities
  • 28 reviews 8.9/10 Wellness Area

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