Novotel London Tower Bridge

Novotel London Tower Bridge 4 stars

Customer review rating (ALL Rating) 4.5/5 1,300 reviews

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Hotel extras

  • 203 modern guest rooms with connecting rooms available

  • In central London with easy access to tourist attractions

  • Sauna and Hammam to relax after a day of sightseeing

  • Facilities for disabled guests and parking only 5 minutes away

  • Hotel Bar & Restaurant with European cuisine

This hotel participates to Planet 21 and is acting in favour of Positive Hospitality.

ALLSAFE approved hotel

Hotel location

Novotel London Tower Bridge

10 Pepys Street
EC3N 2NR LONDON
United Kingdom

GPS:51.510794, -0.077606

Access and transport

Hotel services

Check-in from - Check out up to

In summary
On site
  • Restaurant
  • Wheelchair accessible hotel
  • Well-being
  • Wi-Fi
  • Breakfast
  • Bar
  • Meeting rooms

KEEPERS KITCHEN & BAR

Eat, Drink & unwind morning, noon & night at the Keepers Kitchen & Bar. Soak up the atmosphere and experience a twist on traditional British cuisine with an imaginative menu that also includes actual honey collected from a hive on the hotel's roof.

Our accommodation(s)

Spacious, contemporary design and adaptable, the Novotel room is truly a place for living. Perfect for all your needs.

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

Find out more

ALL Rating  4.5/5  1,300 reviews

TripAdvisor Rating  4.0/5  3,699 reviews

100% recommended.

TripAdvisor rating 5.0/5

adrianacrs Couples - TripAdvisor review

Very nice hotel with a great location. Staff was very friendly and helpful. We were surprise at how clean the rooms were. I would love to come back soon. Thank you for the experience, 100% recommended.

Comfortable stay, good location

Customer review rating 4.5/5

David C. Couples - Confirmed reviews ALL

We stayed two nights to facilitate a boat trip to Southend. The hotel is ideally situated for this, being just a few minutes' walk from Tower Pier (even less to the Tower of London). I used the on=line check-in which meant everything was ready for us and all the receptionist had to do was hand our keys over. We had booked a superior room which was spacious with good storage space for our clothes. The en-suite facilities were a wet room which was OK, although after use the shower floor was very slippery and you had to be careful. My wife commented that it was not possible to use the full length mirror as the room configuration meant the luggage stand was in front of it. The bed was comfortable and we slept quite well. We had a meal in the restaurant on the first night which was enjoyable with good service. Breakfast was 100% self service buffet which was OK, although the hot food was not as hot as it could have been. Check out was quick and easy. All staff were friendly and helpful.

Dear David, We very much appreciate your comments regarding your stay at the Novotel London Tower Bridge. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Argenis Urdaneta Front Office Manager

Good stay well located clean

Customer review rating 4.0/5

Jan &. B. Couples - Confirmed reviews ALL

Stay was good but lacking in Character

Dear Janet G., We very much appreciate your comments regarding your stay at the Novotel London Tower Bridge. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. We are really sorry we couldn't offer you a complimentary upgrade to one of our suites, we were fully booked on that category for the time of your stay with us. In the future if you would like to stay in one of our suites please feel free to contact me directly and I will do my best to accomplish that. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Argenis Urdaneta Front Office Manager

Great location. Reasonably affordable.

Customer review rating 4.0/5

Patrick W. Business - Confirmed reviews ALL

Check-in was a bit slow, check-out was very fast. The room as well-appointed and the bed was comfortable. The wifi speed was fine, however it was a pain having to sign-in repeatedly throughout the week.

Dear Patrick W., We very much appreciate your comments regarding your stay at the Novotel London Tower Bridge. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Argenis Urdaneta Front Office Manager

Great location, clean and modern

Customer review rating 5.0/5

Kelly D. Friends - Confirmed reviews ALL

Excellent service, great room and fabulous location. First timers coming to London, there is no better spot.

Dear Kelly D., We very much appreciate your comments regarding your stay at the Novotel London Tower Bridge. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Argenis Urdaneta Front Office Manager

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Other web-users rate our hotel

  • 1,146 reviews 9.9/10 Location
  • 1,256 reviews 7.5/10 Room
  • 1,114 reviews 9.1/10 Service
  • 16 reviews 8.4/10 WiFi
  • 686 reviews 9.1/10 Breakfast
  • 515 reviews 8/10 Cleanliness
  • 208 reviews 9/10 Vibe

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