ibis Leicester City Hotel 3 stars

Customer review rating 4.1/5 2,264 reviews

ALLSAFE approved hotel

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ibis Leicester City
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+ 12 Services

Hotel extras

  • Central location within a 5 walk of Leicester Train Station

  • Discounted parking available locally

  • Relaxed restaurant serving a choice of tasty meals

  • Just 2.5 miles by car from the National Space Centre

  • Walking distance of Leicester Cathedral, De Montford University & the King Power Stadium

This hotel participates to Planet 21 and is acting in favour of Positive Hospitality.

Services in the hotel and nearby

Check-in from 14h00

Check out up to 12h00

Paying

Services and practical information
  • Online check-in
  • WIFI/Internet Access
  • Public outdoor parking (nearby)Paying
  • Accessibility for people with reduced mobility
  • Pets allowedPaying
  • 100% non-smoking hotel
  • Languages spoken at the hotel
  • Early check-in/Late check-outPaying
  • Dry cleaning / Ironing
Catering
  • BreakfastPaying
  • 1 Restaurant(s)
  • 1 Bar(s)
Information message

Hotel location

ibis Leicester City

St George's Way
Constitution Hill
LE1 1PL leicester
united kingdom

Tel: +441162487200

Fax: (+44)116/2620880

Check-in from 14h00

Check out up to 12h00

  • By Bus :  St Margarets

  • By plane

    BIRMINGHAM INTL At 35km / 21.88 miles

  • By plane

    Coventry Airport At 56.32km / 35 miles

  • By plane

    Nottingham East Midlands At 64.37km / 40 miles

  • By car

    M1 / M69 JUNCTION 21 At 8.05km / 5 miles

  • By car

    M1 exit 21 At 10km / 6.25 miles

  • By car

    M69 JUNCTION 21 At 8.05km / 5 miles

  • By train

    LONDRES WATERLOO At 257.47km / 160 miles

  • By train

    Leicester station At 0.4km / 0.25 miles

GPS :52.633961, -1.123088

Our accommodation(s)

Inviting, modern and cosy, with a comfortable bed and a functional bathroom. The ibis room has got everything you need for a pleasant stay. Hotel 100% non smoking

Double room with 1 double bed

  • Max. number of persons: 2
  • Wireless internet in your room
  • Coffee/tea making facilities
  • Satellite/cable colour TV
  • Business Desk
  • Direct dial telephone

Twin room with 2 beds

  • Max. number of persons: 2
  • Wireless internet in your room
  • Coffee/tea making facilities
  • Satellite/cable colour TV
  • Business Desk
  • Direct dial telephone

Family room with 1 double bed + 1 sofa bed

  • Max. number of persons: 3
  • Wireless internet in your room
  • Coffee/tea making facilities
  • Satellite/cable colour TV
  • Business Desk
  • Direct dial telephone
Rooms

Our restaurants and bars

Restaurant

Type of cuisine: Cafe

An informal modern cafe style restaurant

BAR

Non contractual photo

Unwind with a coffee, sip a chilled sauvignon or bond over a beer or two. Our stylish on-site bar is the perfect place to kick back and relax or spend quality time with your travel companions.

Lunch

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

Dinner

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

Our guest reviews for
ibis Leicester City

100% genuine reviews from our guests

Find out more

ALL Rating 4.1/5

2,264 reviews

tripadvisor

TripAdvisor Rating 3.5/5

810 reviews

It a reasonable experience

Customer review rating 3.5/5

D. B. Business - 17/02/2021 Confirmed reviews ALL

Rooms are ok, staff are ok, breakfast is bearable, and ok for the money. Just not special.

Dear B. D., We very much appreciate your comments regarding your stay at the ibis Leicester City. It is always a pleasure to receive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely,

Questions raised

Customer review rating 3.0/5

Anonymous Business - 12/02/2021 Confirmed reviews ALL

Could you advise why guests were not wearing face masks ? When there was a FIRE alarm at approx 23.30 most of the guests appeared to be from one group Could you confirm you are NOT housing asylum seekers...

Dear Guest, Thank you for the review of our hotel We are bound by GDPR rules and regulations so we are unable to comment in your questions raised in relation to other guests. As far as your question about the fire alarm is concerned we notified all guests present that there was a false alarm and team members were also despatched to the car park to communicate this to guests who had evacuated and followed the guidance on the back of their hotel door. We apologise sincerely for any inconvenience caused but we always leave the fire alarm ringing unless we can 100% guarantee it is a false alarm. We are happy to report in this instance it was a broken break glass call point that caused the alarm and this was replaced immediately by our management team. Kind regards Management

Well Located and looked after

Customer review rating 4.5/5

Matt H. Business - 08/01/2021 Confirmed reviews ALL

Great nights sleep, and quiet room, clean too

Excellent Hotel

Customer review rating 5.0/5

John M. Business - 28/11/2020 Confirmed reviews ALL

The accommodation is first class as are the staff. I've stayed here numerous times and have been very satisfied. Highly recommended.

Cosy rooms

Customer review rating 4.0/5

Richard Business - 27/11/2020 Confirmed reviews ALL

Very nice staff. Cosy rooms and good stay

Very messy

Customer review rating 0.5/5

Izabela Couples - 26/11/2020 Confirmed reviews ALL

Someone try to enter my apartment during the night few times, it's also very dirty in side of the apartment

A Great Stay!

Customer review rating 5.0/5

Ben Business - 21/11/2020 Confirmed reviews ALL

Staying in Leicester for work. The Ibis was perfect. Great welcome and comfort.

Good stay

Customer review rating 4.0/5

Ola. A. Couples - 07/11/2020 Confirmed reviews ALL

Nice and pleasant staffs

Good stay

Customer review rating 4.0/5

Favsss Couples - 01/11/2020 Confirmed reviews ALL

My stay at Ibis was good. The rooms are nice and cozy and the bathrooms are really big which I loved. Tue members of staff were simply amazing honestly and there was one person in particular who went all out for me to ensure I was comfortable so overall it was very comfortable. The only reason I rate it an 8 is because of the house keeping service. I guess they get housekeepers from am external organisation and those guys are just not it. They are simply very unprofessional and honestly have a very weird attitude. They also just barge in anyhow and are just not patient at all and also had a disgusting attitude on top of all of that. And on one day, the literally refused to change my sheets for no actual reason other than it was time for them to log out which makes zero sense since they hadn't done the good job they came for. But again there was a lovely member of staff who was so amazing and went ahead to give me new clean sheets and even went as far as getting me a new room..simply lovely. They were really the only distasteful part of my experience at Ibis. And they did enough damage to taint the experience Other than that, I would 100% recommend. The prices are also really good. although they fluctuate, becoming a member gives you 5% discount so that's good too. It is also close to the center and a lot of shops and stores so that's also super convenient if you're staying for a long time like I did.

Good stay

Customer review rating 4.0/5

Isatu Couples - 01/11/2020 Confirmed reviews ALL

It was fantastic

Well Location

Customer review rating 3.0/5

Dhaval Solo - 30/10/2020 Confirmed reviews ALL

Room was sensibly good. However, Bathroom was very smelly and washbasin drainage was choked up. I was on the third floor and could not find a phone/intercom to contact reception.

Customer review rating 3.5/5

Joe Business - 29/10/2020 Confirmed reviews ALL

Ok but two nights in a row woken but noisy guests at 2-3 in the morning

Good location, clean and comfortable

Customer review rating 5.0/5

Matt Families - 18/10/2020 Confirmed reviews ALL

Great stay. Rooms are basic but clean and functional. Breakfast was good, very filling. Hotel is well located for a walk into the centre. Unexpectedly got a parking space. Staff are exceptional, friendly and welcoming, Agnieszka especially.

Relaxing stay

Customer review rating 3.5/5

Vasco A. Friends - 05/10/2020 Confirmed reviews ALL

It was a very relaxing and pleasant stay.

Well located

Customer review rating 4.0/5

Jeremy Couples - 01/10/2020 Confirmed reviews ALL

Convenient stop-over whilst taking daughter to DMU

Good stay

Customer review rating 4.5/5

Martin Couples - 30/09/2020 Confirmed reviews ALL

Friendly staff and clean room

EV charging

Customer review rating 2.5/5

Jj Couples - 14/09/2020 Confirmed reviews ALL

Chose this hotel as they have an EV charge point - good. Staff friendly. Quality of room & facilities poor value for money.

not to good

Customer review rating 3.0/5

Arian Families - 14/09/2020 Confirmed reviews ALL

The shower pipe was broken half of water would leak from the middle of shower. there was no soap and the shampoo pottle was empty.

Standard Ibis, no perks except near city centre.

Customer review rating 3.5/5

E J. Couples - 13/09/2020 Confirmed reviews ALL

No issues during check in or check out. Lift was not working in evening and we were on 4th floor. Standard budget hotel.

Central Location - Clean, comfortable, good value & great staff

TripAdvisor rating 4.0/5

FionaF1470 Couples - 23/12/2019 TripAdvisor review

This hotel is very handy for the centre. The staff were lovely and the breakfast was delicious! On-site parking is limited but we had no problems on the night we stayed. I thought it was really good value.

Dear Fiona, We very much appreciate your comments regarding your stay at ibis Leicester. We are delighted to read that you had an excellent stay and enjoyed your visit at our hotel. It is always encouraging to learn that guests are satisfied with our service as it is what we strive for every day. Thank you for your kind feedback, and we hope to see you again soon for another magnifique journey with us. Sincerely, Ewa Galazkiewicz General Manager

Our most recent 20 reviews

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