Pullman Melbourne City Centre 5 stars

Customer review rating (ALL Rating) 4.2/5 3,543 reviews

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Description

Hotel extras

  • A perfect base in the heart of Melbourne city. Bourke Street Mall and Emporium are close by.

  • With the city's best food and fashion on our doorstep, explore Melbourne's many delights.

  • Home to Melbourne CBD's highest rooftop bar, Blossom with CBD views. Woodfire pizzas featured.

  • Elevate Club Lounge & Room 1954 on Level 15, offer guests & private events breathtaking views.

  • Fully equipped fitness center featuring infrared sauna, cardio equipment, weights and racks.

Our accommodation(s)

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Hotel location

Pullman Melbourne City Centre

265 Little Bourke Street
3000 MELBOURNE
Australia

GPS:-37.812876, 144.96526

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Pets not allowed
  • Restaurant
  • Wheelchair accessible
  • Fitness center
  • Wi-Fi
  • Air conditioning
  • Breakfast
  • Bar
  • Meeting rooms
  • 100% Non Smoking Property
  • Room service
Near the property
  • Car park

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

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ALL Rating  4.2/5  3,543 reviews

TripAdvisor Rating  3.9/5  279 reviews

Customer review rating 3.0/5

Rouda K. Couples - Confirmed reviews ALL

As above great location, lovely clean, modern rooms No concierge and unable to book in anywhere on the premises for drinks or dinner . It was our anniversary

Dear Rouda K., Thank you for sharing your feedback. We’re glad you enjoyed the location and your room, and we sincerely apologize for the inconvenience with the concierge service and hotel dining during your stay, especially on such a special occasion. Regards, Alex Mihardja Executive Assistant

Customer review rating 2.5/5

David V. B. Couples - Confirmed reviews ALL

Room was great, reception seemed understaffed, they can't follow up on a left behind item, hotel didnt answer you phone all day Sunday. if you were full house, staff accordingly!! I wouldn't rush back to Pullman Melbourne City Centre. Nope.

Dear David V. B., Thank you for your feedback. We’re glad you enjoyed the room, but we sincerely apologize for the issues with reception and phone service. We’ll review staffing to ensure the incident remains isolated. Regards, Alex Mihardja Executive Assistant

Customer review rating 4.0/5

Amanda P. Friends - Confirmed reviews ALL

As a Platinum Member I am always disappointed in this hotel as every time I visit the Accor Priority desk is never manned and check in takes too long even when checked in on-line; Providing ID etc

Dear Amanda P., Thank you for your feedback. We’re glad you appreciate the location, and we sincerely apologize for the delays at check-in. Regards, Alex Mihardja Executive Assistant

Customer review rating 3.5/5

Jakob S. Friends - Confirmed reviews ALL

Hotel was well located. Facilities were clean. toilet seat in the room was broken and the roof top bar was unable to be accessed due to a function which was part of the reason we stayed there, and couldn’t access our complimentary welcome drink.

Dear Jakob S., Thank you for your feedback. We’re glad you found the hotel well located and clean. We apologize for the broken toilet seat and that the Rooftop Bar wasn’t available during your stay – we’ll ensure these points are addressed. Regards, Alex Mihardja Executive Assistant

Customer review rating 4.0/5

Simon G. Families - Confirmed reviews ALL

First time staying here since the upgrade was completed. Room was very nice, location is great, but was amazing that there is no bar or dining room available on a Sunday or Monday when Blossom Rooftop Bar is closed. Only option for a evening drink was room service with it's very pricey $10 service charge. Came back from a show thinking dinner and a drink to find we had no options available.

Dear Simon G., Thank you for your feedback. We’re glad you enjoyed the room and central location. I do apologize for the inconvenience on the nights Blossom Rooftop Bar was closed. Regards, Alex Mihardja Executive Assistant

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Other web-users rate our hotel

  • 1,687 reviews 9.4/10 Location
  • 1,938 reviews 7.6/10 Room
  • 1,874 reviews 7/10 Service
  • 23 reviews 3.3/10 WiFi
  • 620 reviews 7.2/10 Cleanliness
  • 600 reviews 6.8/10 Amenities
  • 507 reviews 7.6/10 Breakfast
  • 369 reviews 7.4/10 Bar

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