Mercure Johannesburg Bedfordview Hotel 3 stars

Customer review rating (ALL Rating) 4.0/5 319 reviews

Mercure Johannesburg Bedfordview Hotel - Image 1
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Description

Hotel extras

  • Free WIFI

  • Outdoor Swimming Pool

  • Free Parking

  • Conveniently located opposite Eastgate Mall

  • 15 min drive from the Airport

Our accommodation(s)

Book this hotel
Room 1

Studio

Standard Room with 1 double bed

  • 3 pers. max
  • 45 / 484 sq ft
  • Bedding 1 x Double bed(s)
  • Most of the accommodation: Balcony

From 43.31 892.5 ZAR Note

Fees and taxes included

1 night | 1 adult

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Hotel location

Mercure Johannesburg Bedfordview Hotel

33 Bradford Road Bedfordview, PO Box 75825, Gardenview
2047 JOHANNESBURG
South Africa

GPS:-26.1793, 28.118999

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Swimming pool
  • Car park
  • Shuttle
  • Restaurant
  • Wheelchair accessible
  • Wi-Fi
  • Air conditioning
  • Breakfast
  • Meeting rooms
  • Room service

BREAKFAST ROOM

This 54 seater breakfast room has a full selection of hot and cold varieties to choose from. African dishes available daily as well as a fine selection of Fair Trade coffees.

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

Find out more

ALL Rating  4.0/5  319 reviews

TripAdvisor Rating  3.2/5  335 reviews

Customer review rating 1.0/5

Paul M. Families - Confirmed reviews ALL

Dear Paul M., Thank you for taking the time to share your experience. First and foremost, I want to sincerely apologize for the disappointing stay you had with us. As a long-standing ALL Diamond Member, your feedback is incredibly important, and it’s clear that we did not meet the standards you rightfully expect from a Mercure property — or from any Accor stay. We deeply regret the cleanliness issues, especially regarding the carpets, and the inconsistencies across the rooms you were allocated. This is not acceptable, and we are taking your comments very seriously. Your observation about the worn condition of the bathroom and missing amenities like the air conditioning and washing machine in certain rooms are also well noted and have been escalated to both our housekeeping and maintenance teams for immediate attention. It’s encouraging to hear that you found our staff friendly and professional, and that you enjoyed the location and breakfast. However, we understand that these positives were overshadowed by the condition of the rooms. We appreciate your loyalty to Accor and your honest feedback — it helps us make the necessary changes to uphold the standards our guests deserve. Sincerely, Rexy Mgwili Rooms Division Manager

Customer review rating 4.0/5

N K. D. Business - Confirmed reviews ALL

Dear D., Thank you for your kind words and for sharing your experience with us. We’re especially pleased to hear your appreciation for our team — they truly are the heart of our hotel, and your recognition means a great deal to us. We’re also glad you noticed the efforts we’ve made with our room renovations. Enhancing guest comfort is a continuous priority, and your feedback encourages us to keep striving for excellence. We look forward to welcoming you back soon for an even better stay! Warm regards, Rexy Mgwili Rooms Division Manager

Customer review rating 5.0/5

Domingos A. Business - Confirmed reviews ALL

Dear Domingos A., Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon. Sincerely, Rexy Mgwili Rooms Division Manager

Customer review rating 3.0/5

Chetan G. Business - Confirmed reviews ALL

Dear Chetan G. Thank you for sharing your feedback. We’re truly sorry we were unable to accommodate your requests for a ground floor room and early check-in on this occasion. While we always do our best to fulfil special requests, they are subject to availability and cannot always be guaranteed. We understand the inconvenience this may have caused and appreciate your understanding. Your comments are important to us, and we hope to have the opportunity to better serve you in the future. Regards Rexy Mgwili Rooms Division Manager

Customer review rating 1.0/5

Marcos H. Friends - Confirmed reviews ALL

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Other web-users rate our hotel

  • 173 reviews 9.7/10 Location
  • 273 reviews 3.5/10 Room
  • 209 reviews 7.6/10 Service
  • 14 reviews 1.5/10 WiFi
  • 116 reviews 4.2/10 Cleanliness
  • 96 reviews 4.1/10 Comfort
  • 60 reviews 2.6/10 Vibe
  • 55 reviews 2.8/10 Amenities

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