Mercure Johannesburg Bedfordview Hotel 3 stars

Customer review rating (ALL Rating) 4.2/5 407 reviews

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Mercure Johannesburg Bedfordview Hotel - Image 1
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33 Bradford Road Bedfordview, PO Box 75825, Gardenview, 2047 JOHANNESBURG, South Africa

Description

Hotel extras

  • Free WIFI

  • Outdoor Swimming Pool

  • Free Parking

  • Conveniently located opposite Eastgate Mall

  • 15 min drive from the Airport

Our accommodation(s)

Studio

Standard Room with 1 double bed

  • 3 pers. max
  • 45 m² / 484 sq ft
  • Bedding 1 x Double bed(s)
  • Most of the accommodation: Balcony

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Hotel location

Mercure Johannesburg Bedfordview Hotel

33 Bradford Road Bedfordview, PO Box 75825, Gardenview
2047 JOHANNESBURG
South Africa

GPS:-26.1793, 28.118999

Telephone
Fax +27 11 622 8725

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Swimming pool
  • Car park
  • Shuttle
  • Restaurant
  • Wheelchair accessible
  • Wi-Fi
  • Air conditioning
  • Breakfast
  • Bar
  • Meeting rooms
  • Room service

BREAKFAST ROOM

This 54 seater breakfast room has a full selection of hot and cold varieties to choose from. African dishes available daily as well as a fine selection of Fair Trade coffees.

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

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ALL Rating  4.2/5  407 reviews

TripAdvisor Rating  3.0/5  328 reviews

Good location, safe and secure.

Customer review rating 4.5/5

Godwin K. Solo - Confirmed reviews ALL

Friendly staff in general. Except one gentleman on my second day morning while taking breakfast he confronted me and shouted "did you pay for breakfast?" He never asked for my room. He just suspected I was not entitled for breakfast. Then I told him to check his records for my room. He never came back to give me feedback. I thought he should never look down on anybody. So my recommendation is never allow aggressive people to serve guests unless may be they are at the gate. But even at the gate I notcd friendly security and helpful personnel. Overall I was happy with your service.

Dear Godwin Thank you for your honest feedback. At Mercure Johannesburg Bedfordview, we strive to create an unforgettable experience for every guest who stays with us. While we are sorry to hear that you weren't satisfied with certain aspects of your stay, we want to assure you that your comfort is our utmost priority. We are committed to providing the best quality service and we will sure address the matter with the Food and beverage stuff and hope that you will give us another chance in the future. Thank you again for taking the time to share your experience with us. Regards Sifiso Dhlalisa Front Office Manager

Excellent

Customer review rating 5.0/5

Msy Business - Confirmed reviews ALL

Good stay thank you

Dear Msy Thank you so much for taking the time to share your feedback about your stay with us at Mercure Johannesburg Bedfordview Hotel. We are glad to hear that you had an excellent experience with us. The team at Mercure Johannesburg Bedfordview Hotel is committed to providing exceptional service and memorable experiences to our guests. We strive to ensure that each guest’s visit is as enjoyable and comfortable as possible. Your positive comments have been shared with the staff and we are delighted that you enjoyed your stay with us. We look forward to welcoming you back again soon for another exceptional stay. Sincerely, Sifiso Dhlalisa

Good stay

Customer review rating 4.0/5

N L. Business - Confirmed reviews ALL

good

Dear N L. Thank you so much for taking the time to share your feedback about your stay with us at Mercure Johannesburg Bedfordview Hotel. We are glad to hear that you had an excellent experience with us. The team at Mercure Johannesburg Bedfordview Hotel is committed to providing exceptional service and memorable experiences to our guests. We strive to ensure that each guest’s visit is as enjoyable and comfortable as possible. Your positive comments have been shared with the staff and we are delighted that you enjoyed your stay with us. We look forward to welcoming you back again soon for another exceptional stay. Sincerely, Sifiso Dhlalisa

Perfect

Customer review rating 5.0/5

Julie L. Solo - Confirmed reviews ALL

Amazing hotel staff, all staff friendly, welcoming always smiling ☺

Dear Julie L. Thank you for taking the time to review your stay at the Mercure Johannesburg Bedfordview Hotel. We are delighted that our customer service was to your satisfaction and that you found it pleasant. At Mercure Johannesburg Bedfordview Hotel, we strive to ensure our guests have an enjoyable stay with us and we are glad that you had this experience. We look forward to welcoming you back in the future. Sincerely, Mercure Johannesburg Bedfordview Hotel

Difficult check in process

Customer review rating 2.0/5

Paul Business - Confirmed reviews ALL

Took me 2 hours to check in. Had to call my finance department on hotline late night to address the issue

Dear Paul, Thank you for your honest feedback. At Mercure Johannesburg Bedfordview, we strive to create an unforgettable experience for every guest who stays with us. While we are sorry to hear that you weren't satisfied with certain aspects of your stay, we want to assure you that your comfort is our utmost priority. We are committed to providing the best quality service and amenities possible and hope that you will give us another chance in the future. Thank you again for taking the time to share your experience with us. Regards Sifiso Dhlalisa Front Office Manager

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Other web-users rate our hotel

  • 202 reviews 9.7/10 Location
  • 312 reviews 4.2/10 Room
  • 255 reviews 8.7/10 Service
  • 18 reviews 1.2/10 WiFi
  • 134 reviews 4.2/10 Cleanliness
  • 124 reviews 4.3/10 Comfort
  • 67 reviews 3.6/10 Amenities
  • 66 reviews 2.4/10 Vibe

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Price from: 1 night for 1 person in the room category identified within the same price range, excluding additional services and breakfast. This refers to the lowest public price, including all taxes (VAT and tourist tax included) for the accommodation concerned, found on https://all.accor.com/ site today, for a one-night stay in the next 20 days. Varies according to period and availability. The price is only guaranteed at the time of booking. All bookings (foreign) are payable in the local currency where the hotel is situated. Only the amount confirmed during the booking in the hotels local currency is guaranteed. An estimated conversion in your local currency may be given for reference but is not part of the contract. Your bank may charge you bank fees and/or exchange fees at the time of payment.