Mercure Johannesburg Bedfordview Hotel 3 stars

Customer review rating (ALL Rating) 4.1/5 325 reviews

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Mercure Johannesburg Bedfordview Hotel - Image 1
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33 Bradford Road Bedfordview, PO Box 75825, Gardenview, 2047 JOHANNESBURG, South Africa

Description

Hotel extras

  • Free WIFI

  • Outdoor Swimming Pool

  • Free Parking

  • Conveniently located opposite Eastgate Mall

  • 15 min drive from the Airport

Our accommodation(s)

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Room 1

Studio

Standard Room with 1 double bed

  • 3 pers. max
  • 45 m² / 484 sq ft
  • Bedding 1 x Double bed(s)
  • Most of the accommodation: Balcony
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Hotel location

Mercure Johannesburg Bedfordview Hotel

33 Bradford Road Bedfordview, PO Box 75825, Gardenview
2047 JOHANNESBURG
South Africa

GPS:-26.1793, 28.118999

Telephone
Fax +27 11 622 8725

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Swimming pool
  • Car park
  • Shuttle
  • Restaurant
  • Wheelchair accessible
  • Wi-Fi
  • Air conditioning
  • Breakfast
  • Meeting rooms
  • Room service

BREAKFAST ROOM

This 54 seater breakfast room has a full selection of hot and cold varieties to choose from. African dishes available daily as well as a fine selection of Fair Trade coffees.

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

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ALL Rating  4.1/5  325 reviews

Customer review rating 3.5/5

Gary B. Business - Confirmed reviews ALL

Good day Mr. B., Thank you for taking the time to share your review and rating following your recent stay with us at Mercure Bedfordview. We are pleased to see that you described your overall experience as Good and rated your stay 70/100, with a recommendation score of 7/10. We are also grateful for your continued loyalty as an ALL Accor Classic member. Your consistent ratings across our booking experience, arrival and check-in, accommodation, cleanliness, breakfast, team service, and check-out are well noted. We are particularly grateful for your positive comment describing your experience as “Great.” We have also taken note of your rating regarding our sustainability efforts (50/100). Your feedback is valuable and will be shared with our management team as we continue to identify opportunities to strengthen our sustainability initiatives and improve the overall guest experience. Thank you once again for choosing Mercure Bedfordview. We look forward to welcoming you back and providing you with an even better experience on your next visit. Kind regards, Afrika Nkosi Hotel Manager Mercure Bedfordview Hotel

Customer review rating 4.5/5

Audrey S. Friends - Confirmed reviews ALL

Good day Audrey, Thank you for taking the time to share your amazing review and rating of your recent stay with us at Mercure Bedfordview. We are delighted to hear that you had a lovely stay with your girls and that you found our beds comfortable and your room warm and cozy during your visit. We are also pleased that you enjoyed our convenient location close to Eastgate Mall, as well as our breakfast selection and the service provided by our team. It is wonderful to see that you rated your arrival and check-in, our team, breakfast, and check-out experience so highly. Your recommendation of 9/10 and your positive feedback are greatly appreciated. Thank you once again for choosing Mercure Bedfordview. We look forward to welcoming you and your girls back for another enjoyable and comfortable stay. Kind regards, Afrika Nkosi Hotel Manager Mercure Johannesburg Bedfordview

Customer review rating 5.0/5

Pfano R. Friends - Confirmed reviews ALL

Good day Pfano, Thank you for taking the time to share your amazing review and rating of your recent stay with us at Mercure Bedfordview. We are delighted to hear that you had a comfortable and peaceful stay with us. It is especially wonderful to hear about your positive experience with Hope at reception. We will certainly share your kind words with her, as we know that recognition from our guests is very motivating and greatly appreciated. We are pleased that Hope was welcoming, patient, and attentive to your questions and preferences, and that she was able to assist you in making your stay a pleasant one. This is exactly the level of warm and personalised service we strive to provide to all our guests. Thank you for awarding us a fantastic 100/100 and for choosing Mercure Bedfordview. We truly appreciate your support and look forward to welcoming you back for another comfortable and peaceful stay. Kind regards, Afrika Nkosi Hotel Manager Mercure Johannesburg Bedfordview

Customer review rating 3.5/5

Robert N. Families - Confirmed reviews ALL

Good day Rebert, Thank you for taking the time to share your review and rating of your recent stay with us at Mercure Bedfordview. We are pleased to hear that you found our hotel conveniently located near various amenities, secure and safe, and that our team made you feel welcomed through their friendly service. We are also grateful for your positive feedback regarding our Wi-Fi, check-in and departure experience. We sincerely apologise for the concerns you experienced with the condition of your room, particularly the torn bedding, bathroom fittings, shower screen and furniture. We understand that these aspects are important to ensuring a comfortable and enjoyable family stay. Your feedback has been shared with our maintenance and housekeeping teams for attention and follow-up. We are currently working on a number of improvements to our rooms and facilities, and your comments regarding the bathrooms, furniture and heating system will assist us in prioritising areas that require attention. We will also continue strengthening our sustainability initiatives, including recycling practices. Thank you once again for your constructive feedback. We hope to have the pleasure of welcoming you and your family back to Mercure Bedfordview, where we look forward to providing you with an improved experience. Kind regards, Afrika Nkosi Hotel Manager Mercure Johannesburg Bedfordview

Customer review rating 4.5/5

Mthuthuzeli M. Couples - Confirmed reviews ALL

Good day Mthuthuzeli, Thank you for taking the time to share your review and detailed feedback following your recent stay with us at Mercure Bedfordview. We are delighted to hear that you had an excellent experience overall and enjoyed the good environment at the hotel. Your 90% overall rating and recommendation score of 9/10 are greatly appreciated by our entire team. We also appreciate you highlighting the areas where we can improve. We take particular note of your feedback regarding the ease of access, breakfast selection, WiFi, and the check-out experience. We sincerely apologise that these aspects did not meet the same standard as the rest of your stay. Your feedback has been shared with the relevant teams as we continue working to improve the overall guest journey. We are especially pleased that you booked through the Accor ALL App and hope to welcome you back on your next visit, with an even smoother and more enjoyable experience from arrival through to departure. Kind regards, Afrika Nkosi Hotel Manager Mercure Johannesburg Bedfordview

Other web-users rate our hotel

  • 153 reviews 9.3/10 Location
  • 221 reviews 4.5/10 Room
  • 185 reviews 6.8/10 Service
  • 13 reviews 5.1/10 WiFi
  • 101 reviews 4.3/10 Cleanliness
  • 58 reviews 3/10 Vibe
  • 48 reviews 6.6/10 Breakfast
  • 46 reviews 2.5/10 Amenities

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