Mercure Johannesburg Bedfordview Hotel 3 stars

Customer review rating (ALL Rating) 4.1/5 371 reviews

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Mercure Johannesburg Bedfordview Hotel - Image 1
Mercure Johannesburg Bedfordview Hotel - Image 2
Mercure Johannesburg Bedfordview Hotel - Image 3
Mercure Johannesburg Bedfordview Hotel - Image 4
33 Bradford Road Bedfordview, PO Box 75825, Gardenview, 2047 JOHANNESBURG, South Africa

Description

Hotel extras

  • Free WIFI

  • Outdoor Swimming Pool

  • Free Parking

  • Conveniently located opposite Eastgate Mall

  • 15 min drive from the Airport

Our accommodation(s)

Book this hotel
Room 1

Studio

Standard Room with 1 double bed

Photo out of - Standard Room with 1 double bed

Comfortable room with air-conditioning, bathroom, satellite TV, pay movies, Internet access, modem point, direct dial telephone, hairdryer & safe deposit box.

  • Most of the accommodation:

    Balcony

Max. number of persons
3
Area
From 45 m² / 484 sq ft

Bedding

Double bed(s) x1

Extra bed in room for child on request

Extra bed in room for adult on request

Baby crib on request

Food And Beverage

Food And Beverage Facilities

  • Coffee maker
  • Coffee/tea making facilities
  • Fridge
  • Full kitchen
  • Kettle
  • Microwave
  • Pots/Pans/Dishes
  • Open kitchen
  • Furnished Kitchen

Bathroom

Bathroom Facilities

  • Bathroom doors 32 inches wide

Media And Technology

Phone Facilities

  • Direct dial telephone

Tv Facilities

  • Satellite/cable colour TV
  • 14'/36 cm screen

Service And Equipment

Accessibility And Security

  • Audible smoke alarms in rooms
  • Dead bolt in rooms
  • Keycard-operated door locks
  • Safe deposit box in room
  • Security Peephole
  • Smoke alarm in room

Comfort Features

  • Blackout curtain
  • Blackout Facilities
  • Hair dryer
  • Opening windows

Electric Facilities

  • 220/240 V AC

Temperature Air Control

  • Air Conditioning

Working Area

  • Business Desk
  • 3 pers. max
  • 45 m² / 484 sq ft
  • Bedding 1 x Double bed(s)
  • Most of the accommodation: Balcony
See availabilities

Apartment

Standard Apartment with 2 Queen size beds

Photo out of - Standard Apartment with 2 Queen size beds

1 Standard Apartment with 2 Queen Sized bed, separate lounge, kitchenette, bathroom, outside patio, direct dial telephone, laptop safes, wifi internet in rooms. 32 Inch LCD TV offering satellite tv including four international channels.

  • Most of the accommodation:

    Balcony

Max. number of persons
5
Area
From 65 m² / 699 sq ft
Accessibility
Accessible room

Bedding

Queen size bed(s) x2

Extra bed in room for child on request

Baby crib on request

Food And Beverage

Food And Beverage Facilities

  • Coffee maker
  • Coffee/tea making facilities
  • Fridge
  • Full kitchen
  • Kettle
  • Microwave
  • Pots/Pans/Dishes
  • Open kitchen
  • Furnished Kitchen

Bathroom

Bathroom Facilities

  • Bathroom doors 32 inches wide
  • Bathroom products
  • Fixed showerhead
  • Hair dryer in bathroom
  • Make-up/magnifying mirror
  • Mirror
  • Towel rack
  • Universal shaving plug

Media And Technology

Complementary elements

  • Radio

Internet Facilities

  • Wireless internet in your room

Phone Facilities

  • Direct dial telephone

Tv Facilities

  • Satellite/cable colour TV
  • 14'/36 cm screen
  • LCD screen - Liquid crystal display

Service And Equipment

Accessibility And Security

  • Audible smoke alarms in rooms
  • Dead bolt in rooms
  • Keycard-operated door locks
  • Safe deposit box in room
  • Security Peephole
  • Smoke alarm in room

Comfort Features

  • Blackout curtain
  • Blackout Facilities
  • Hair dryer
  • Opening windows

Electric Facilities

  • 220/240 V AC

Room Services

  • Operator wake up call

Temperature Air Control

  • Air Conditioning

Working Area

  • Business Desk
See availabilities

Hotel location

Mercure Johannesburg Bedfordview Hotel

33 Bradford Road Bedfordview, PO Box 75825, Gardenview
2047 JOHANNESBURG
South Africa

GPS:-26.1793, 28.118999

Telephone
Fax +27 11 622 8725

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Swimming pool
  • Car park
  • Shuttle
  • Restaurant
  • Wheelchair accessible
  • Wi-Fi
  • Air conditioning
  • Breakfast
  • Meeting rooms
  • Room service
  • JNB Additional charge
  • O R TAMBO Additional charge

Accessibility

Wheelchair accessible hotel

In hotel

Hotel informations

  • 120 rooms
  • 2 rooms for people with reduced mobility
  • 88 family rooms
  • 120 non-smoking rooms
  • 2 floors

Languages spoken at the hotel

  • English

Reduced mobility Facilities

Laundry / Valet Services

  • Laundry / Valet Services
  • Dry cleaning / Ironing

Lounge

  • Waiting area or lounge

Wi-Fi

  • High Speed internet
  • High Speed WiFi
  • WiFi at the hotel
  • WiFi in the communal areas Additional charge

Air conditioning

  • Air Conditioning

Desk equipment available

  • Umbrellas

Iron

  • Iron at reception

Safe deposit box at reception

  • Safe deposit box at reception Additional charge

Check In & Check-out facilities

  • Express check-in
  • Express check-out
  • Late Checkout

Porter

  • Porter

Catering

One Restaurant

Room service

  • Cold snacks
  • Hot meals

Breakfast

  • Buffet Additional charge
  • Room service Additional charge

BBQ / Picnic Area

  • BBQ / Picnic Area

Business

3 Meeting rooms

Business Center

  • Self service business center
  • Business center with support staff

Well-being

Hotel Pool

  • Outside
  • On site
  • Outdoor parking
  • Private
  • One parking space
  • Max Limited Height: 2.8 m / 4.3 ft
  • Parking for a month
  • Parking for a week

Security

  • Well-lit parking
  • Video surveillance in parking
  • Controled access parking
  • Parking equipped with lights
  • Patrolled parking

Accessibility

  • Accessible parking

Complimentary Parking onsite

Parking information

  • On site

BREAKFAST ROOM

Photo out of - BREAKFAST ROOM

This 54 seater breakfast room has a full selection of hot and cold varieties to choose from. African dishes available daily as well as a fine selection of Fair Trade coffees.

Cooking style
Regional
Capacity
40
Accessibility
Accessible service
33 Bradford Road Bedfordview, PO Box 75825, Gardenview, 2047 Johannesburg, South Africa
Telephone +27 27116221556

Other informations

Services

  • Air conditioning
  • Wheelchair access
  • Free Wireless internet (WiFi)
  • Non Smoking Area
  • Terrace
  • Meals by the swimming Pool
  • Takeaway Meals

Payment

  • Cash
  • Credit card
  • Contactless

Credit cards

  • American Express
  • Mastercard
  • Diners Club
  • Visa

Wine and other drinks information

  • Cocktail
  • Wine by the glass available
  • Soft drinks

Accommodate food

  • Vegetarian menu

This 54 seater breakfast room has a full selection of hot and cold varieties to choose from. African dishes available daily as well as a fine selection of Fair Trade coffees.

Start the day with a delicious breakfast served in our Restaurant from 6:30am weekdays. An abundant of packed cold meals and hot dishes.

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

Find out more

ALL Rating  4.1/5  371 reviews

Customer review rating 5.0/5

Andrew T. M. Business - Confirmed reviews ALL

Dear Andrew T. M. Thank you so much for your perfect 10/10 rating and wonderful feedback! We are absolutely delighted to hear that you are extremely satisfied with your experience and that your stays with us are always amazing. It is truly rewarding to know that we continue to meet your expectations and provide you with memorable experiences. Your kind words mean a great deal to our entire team and motivate us to maintain the high standards of service, hospitality, and comfort that our guests deserve. We sincerely appreciate your continued support and loyalty. It is always a pleasure to welcome you, and we look forward to making your future visits just as amazing, if not even better! Sincerely, Rexy Mgwili Rooms Division Manager

Customer review rating 0.5/5

Nqubeko M. Business - Confirmed reviews ALL

Good day Nqubeko, Thank you for taking your time to share your feedback regarding your recent stay at Mercure Bedfordview Hotel. We are concerned to learn that you felt our staff were biased, as this is certainly not the experience, we strive to provide to any of our guests. We sincerely apologise if our service left you feeling this way. We would appreciate it if you could share more specific details regarding the incidents that led to this perception, as this would assist us in investigating the matter and addressing any shortcomings. Please be assured that we value all our guests equally and are committed to providing fair, welcoming and professional service at all times. Kind regards Afrika Nkosi Hotel Manager

Customer review rating 4.5/5

Gausi B. Couples - Confirmed reviews ALL

Good day Gausi, Thank you for taking your time to share your feedback and rate your recent stay at Mercure Bedfordview Hotel. We are delighted to hear that you and your partner enjoyed another comfortable stay with us. It is especially rewarding to know that this was your third visit to our hotel. We truly appreciate your continued support and loyalty. Your positive feedback regarding your accommodation, cleanliness and overall experience is greatly appreciated. We also value your feedback regarding our team and sustainability efforts, as it helps us identify areas where we can continue to improve our service and guest experience. Thank you once again for choosing Mercure Bedfordview Hotel. We look forward to welcoming you back for many more enjoyable stays. Kind regards, Afrika Nkosi Hotel Manager

Customer review rating 2.0/5

Amanda W. Business - Confirmed reviews ALL

Dear Amanda, Thank you for taking your time to share your feedback and rate your recent stay at Mercure Bedfordview, Johannesburg. We are truly sorry to learn that your experience did not meet your expectations. We sincerely apologise for the condition of your room, the uncomfortable bed, the lack of daily housekeeping service, the air-conditioning issues, and the maintenance concerns in your bathroom, particularly the toilet that did not flush properly. We understand your disappointment, especially considering the rate paid for your accommodation. Please be assured that your feedback is taken seriously, as the comfort and satisfaction of our guests are very important to us. May we kindly ask whether these concerns were brought to the attention of our hotel team during your stay? This would help us better understand the circumstances and identify where we fell short in addressing your needs. We regret that we did not provide you with the comfortable and pleasant experience you deserved. Your comments will be shared with our Housekeeping and Maintenance teams for review and follow-up, as we continuously strive to improve our standards and the quality of our facilities. Thank you once again for your valuable feedback. We hope you will give us another opportunity to restore your confidence in Mercure Bedfordview and provide you with a much-improved experience in the future. Kind regards,

Customer review rating 3.0/5

Nigel A. Business - Confirmed reviews ALL

Good day Nigel, Thank you for taking your time to share your feedback and rate your recent stay at Mercure Bedfordview Hotel. We are pleased to hear that you found our location convenient. However, we sincerely apologise that certain aspects of your stay did not meet your expectations. We are particularly disappointed to learn about the difficulties you experienced with our security staff upon arrival. We understand the importance of accommodating reasonable parking requests, especially when guests have specific departure arrangements. Your feedback will be shared with our security team, and we will reinforce the importance of professional customer interaction through additional training. We also regret the maintenance and comfort issues you encountered in your room, including the non-functional reading lights, lack of bedside power outlets, pillows, living area furnishings and bathroom facilities. Furthermore, we apologise for the Wi-Fi connectivity issues that affected your ability to connect your laptop. We will share these concerns with our maintenance and technical teams for review and follow-up. Your feedback is valuable to us, as it highlights areas where we need to improve our facilities and service delivery. We appreciate your constructive comments and hope to have the opportunity to welcome you back for a much-improved experience. Kind regards, Hotel Management Afrika Nkosi Hotel Manager

Dear Andrew T. M. Thank you so much for your perfect 10/10 rating and wonderful feedback! We are absolutely delighted to hear that you are extremely satisfied with your experience and that your stays with us are always amazing. It is truly rewarding to know that we continue to meet your expectations and provide you with memorable experiences. Your kind words mean a great deal to our entire team and motivate us to maintain the high standards of service, hospitality, and comfort that our guests deserve. We sincerely appreciate your continued support and loyalty. It is always a pleasure to welcome you, and we look forward to making your future visits just as amazing, if not even better! Sincerely, Rexy Mgwili Rooms Division Manager

Customer review rating 0.5/5

Nqubeko M. Business - Confirmed reviews ALL

Biased staff.

Good day Nqubeko, Thank you for taking your time to share your feedback regarding your recent stay at Mercure Bedfordview Hotel. We are concerned to learn that you felt our staff were biased, as this is certainly not the experience, we strive to provide to any of our guests. We sincerely apologise if our service left you feeling this way. We would appreciate it if you could share more specific details regarding the incidents that led to this perception, as this would assist us in investigating the matter and addressing any shortcomings. Please be assured that we value all our guests equally and are committed to providing fair, welcoming and professional service at all times. Kind regards Afrika Nkosi Hotel Manager

Customer review rating 4.5/5

Gausi B. Couples - Confirmed reviews ALL

We enjoyed our stay, again. This was our third stay at Mercure and it was a comfortable one.

Good day Gausi, Thank you for taking your time to share your feedback and rate your recent stay at Mercure Bedfordview Hotel. We are delighted to hear that you and your partner enjoyed another comfortable stay with us. It is especially rewarding to know that this was your third visit to our hotel. We truly appreciate your continued support and loyalty. Your positive feedback regarding your accommodation, cleanliness and overall experience is greatly appreciated. We also value your feedback regarding our team and sustainability efforts, as it helps us identify areas where we can continue to improve our service and guest experience. Thank you once again for choosing Mercure Bedfordview Hotel. We look forward to welcoming you back for many more enjoyable stays. Kind regards, Afrika Nkosi Hotel Manager

Customer review rating 2.0/5

Amanda W. Business - Confirmed reviews ALL

The room was in poor condition, the bed very uncomfortable, no-one cleaned the room during my stay. The aircon did not seem to work well.

Dear Amanda, Thank you for taking your time to share your feedback and rate your recent stay at Mercure Bedfordview, Johannesburg. We are truly sorry to learn that your experience did not meet your expectations. We sincerely apologise for the condition of your room, the uncomfortable bed, the lack of daily housekeeping service, the air-conditioning issues, and the maintenance concerns in your bathroom, particularly the toilet that did not flush properly. We understand your disappointment, especially considering the rate paid for your accommodation. Please be assured that your feedback is taken seriously, as the comfort and satisfaction of our guests are very important to us. May we kindly ask whether these concerns were brought to the attention of our hotel team during your stay? This would help us better understand the circumstances and identify where we fell short in addressing your needs. We regret that we did not provide you with the comfortable and pleasant experience you deserved. Your comments will be shared with our Housekeeping and Maintenance teams for review and follow-up, as we continuously strive to improve our standards and the quality of our facilities. Thank you once again for your valuable feedback. We hope you will give us another opportunity to restore your confidence in Mercure Bedfordview and provide you with a much-improved experience in the future. Kind regards,

Customer review rating 3.0/5

Nigel A. Business - Confirmed reviews ALL

It was ok, but could do with improvements.

Good day Nigel, Thank you for taking your time to share your feedback and rate your recent stay at Mercure Bedfordview Hotel. We are pleased to hear that you found our location convenient. However, we sincerely apologise that certain aspects of your stay did not meet your expectations. We are particularly disappointed to learn about the difficulties you experienced with our security staff upon arrival. We understand the importance of accommodating reasonable parking requests, especially when guests have specific departure arrangements. Your feedback will be shared with our security team, and we will reinforce the importance of professional customer interaction through additional training. We also regret the maintenance and comfort issues you encountered in your room, including the non-functional reading lights, lack of bedside power outlets, pillows, living area furnishings and bathroom facilities. Furthermore, we apologise for the Wi-Fi connectivity issues that affected your ability to connect your laptop. We will share these concerns with our maintenance and technical teams for review and follow-up. Your feedback is valuable to us, as it highlights areas where we need to improve our facilities and service delivery. We appreciate your constructive comments and hope to have the opportunity to welcome you back for a much-improved experience. Kind regards, Hotel Management Afrika Nkosi Hotel Manager

Customer review rating 4.5/5

Clifford M. Business - Confirmed reviews ALL

From desk staff is warm welcoming so is the kitchen staff and housekeeping do the good job

Dear Clifford, Thank you for taking the time to share your lovely review and excellent rating of your recent stay at Mercure Bedfordview Hotel. We are delighted that you enjoyed our comfortable accommodation, delicious food, and warm hospitality. Your kind compliments regarding our front desk, kitchen, and housekeeping teams are truly appreciated. We look forward to welcoming you back soon. Kind regards, Afrika Nkosi Hotel Manager

Customer review rating 5.0/5

Ofentse M. Business - Confirmed reviews ALL

The food is the best thank you for a wonderful experience

Dear Ofentse, Thank you for taking the time to share your feedback following your recent stay at Mercure Bedfordview Hotel. We are delighted with your perfect 100/100 overall rating and pleased that our convenient location and delicious food contributed to your wonderful experience. We are especially proud that our team, breakfast, and cleanliness received perfect scores. Your kind recognition is truly appreciated and motivates us to continue delivering exceptional hospitality. We look forward to welcoming you back for another memorable stay. Kind regards, Afrika Nkosi Hotel Manager

Customer review rating 4.5/5

Nomlondolozi K. Business - Confirmed reviews ALL

Business-friendly locations,local design touches

Dear Nomlondolozi, Thank you for taking your time to share your feedback following your recent stay at Mercure Bedfordview Hotel. We are delighted with your excellent 90/100 rating and pleased that our convenient location, cleanliness, and comfortable accommodation contributed to your enjoyable stay. We are especially proud of the perfect 100/100 rating for our team and your kind recognition of the warm welcome received from our reception staff. Your compliments are truly appreciated. We look forward to welcoming you back for another pleasant stay. Kind regards, Afrika Nkosi Hotel Manager

Customer review rating 5.0/5

Ntheko J. Families - Confirmed reviews ALL

Safe, great breakfast, good service

Dear Ntheko, Thank you for taking the time to share your feedback following your recent stay at Mercure Bedfordview Hotel. We are delighted with your perfect 100/100 overall rating and pleased that you felt safe and comfortable during your family stay. We are especially proud that our team and breakfast received perfect scores, and that our friendly service contributed positively to your experience. We also acknowledge your ratings for the accommodation and Wi-Fi and will use your feedback to identify areas for improvement. We look forward to welcoming you and your family back soon. Kind regards, Afrika Nkosi Hotel Manager

Customer review rating 5.0/5

Makoleka J. S. Business - Confirmed reviews ALL

Home within home superb breakfast

Good day Mokoleka, Thank you for taking the time to share your wonderful review and perfect rating following your recent stay at Mercure Bedfordview. We are delighted that you felt welcomed and enjoyed a “home away from home” experience. We are also pleased to hear that you enjoyed our superb breakfast, and we will gladly share your kind compliments with our chefs. We look forward to welcoming you back soon. Kind regards, Afrika Nkosi Hotel Manager

Customer review rating 4.0/5

Wadzanai M. Couples - Confirmed reviews ALL

Great experience and the breakfast was awesome /

Good day Wedzanai, Thank you for taking the time to share your review and rating following your recent stay at Mercure Bedfordview. We are pleased to hear that you enjoyed our convenient location and that our breakfast contributed positively to your experience. We truly appreciate your feedback and look forward to welcoming you back again soon. Kind regards, Afrika Nkosi Hotel Manager

Customer review rating 4.5/5

Debbie W. Families - Confirmed reviews ALL

We were extremely happy with our stay. We felt safe and well looked after. Our only complaint was that it was noisy at night.

Good day Debbie, Thank you for taking the time to share your review following your recent stay at Mercure Bedfordview. We are delighted to hear that you were extremely happy with your stay, felt safe and well looked after, and enjoyed our comfortable rooms, breakfast, and service. Please accept our sincere apologies for the noise experienced during the evening. We regret that this affected an otherwise enjoyable stay and appreciate your understanding. We look forward to welcoming you back again soon. Kind regards Afrika Nkosi Hotel Manager

Customer review rating 4.0/5

Hlapane L. Business - Confirmed reviews ALL

Accomodating Personnels, good attitude from the chefs, Drivers, reception. it was just accomodating

Good day Hlapane, Thank you for taking the time to share your review and rating following your recent stay at Mercure Bedfordview. We are pleased to hear that you had a comfortable stay and that our team, including reception, chefs, drivers, and especially Ntate Loui Motloung, contributed positively to your experience. Your kind comments are greatly appreciated and will be shared with the team. We look forward to welcoming you back on your next visit. Kind regards, Afrika Nkosi Hotel Manager

Customer review rating 3.5/5

Kayla H. F. T. A. L. T. A. F. T. Families - Confirmed reviews ALL

Food and drinks from the restaurant were extremely overpriced. However, a.. lovely, quiet stay was had. The pool was also extremely enjoyable for the kids. The hotel should think about adding a.. kids zone with arcade games.

Good day Kayla, Thank you for taking the time to share your feedback following your recent stay at Mercure Bedfordview. We are pleased to hear that you enjoyed a.. lovely, quiet stay and that the swimming pool was especially enjoyable for the children. We appreciate your comments regarding the restaurant pricing, breakfast selection and temperature, bar service, as well as your suggestion for a.. kids’ zone with arcade games. Your feedback is valuable and will be shared with our team as we continue to improve our guest experience. We hope to welcome you and your family back again soon. Kind regards, Afrika Nkosi Hotel Manager

Customer review rating 5.0/5

Kieran P. Families - Confirmed reviews ALL

Registration was quick and efficient. The staff were very friendly and helpful. Rooms were modern, very clean and bed comfortable. In room amenities were also good. A great place to stay if you are overnighting before catching your next flight.

Good day Kieran, Thank you for taking the time to share your wonderful review and perfect rating following your recent stay at Mercure Bedfordview. We are delighted to hear that you enjoyed our comfortable rooms, cleanliness, convenient location, and the friendly service from our team. We are especially pleased that Innocent contributed positively to your experience. We truly appreciate your kind feedback and look forward to welcoming you back again soon. Kind regards, Afrika Nkosi Hotel Manager

Customer review rating 0.5/5

Thato M. Business - Confirmed reviews ALL

Very disappointing. They did not want me to get a breakfast pack as I don't eat that early in the morning. They did not want me to even have coffee as take away. They said I should arrive before 6:30 if I wanted to have a breakfast pack, I arrived 6:20, only to be served at 6:50. Very unreasonable rules in place. It's as good as saying the company paid them for nothing because there's a day I had to skip breakfast

Good day Thato, Thank you for taking your time to share your feedback. We sincerely apologise that your breakfast experience did not meet your expectations. We understand your frustration, particularly regarding the breakfast pack and takeaway coffee, as well as the delay you experienced despite arriving before 06:30. While our team explained that a takeaway breakfast would differ from our full buffet offering, we regret that the arrangements and service did not provide you with a satisfactory experience. Your feedback has been noted and will be shared with the relevant team as we review how we can improve our service and communication for guests who require an early breakfast. Kind regards Afrika Nkosi Hotel Manager

Customer review rating 4.0/5

Tebogo M. Families - Confirmed reviews ALL

Front desk staff very friendly

Good day Tebogo, Thank you for taking your time to share your review and rating of your recent stay with us at Mercure Bedfordview. We are pleased to hear that our Front Desk team made your stay extra special, and we truly appreciate your kind comments regarding the service provided. It is also wonderful to see the positive ratings for our cleanliness, team, Wi-Fi, and overall accommodation. We have taken note of your suggestion regarding a braai area and will certainly review this with our team as we continue looking for ways to enhance our facilities and guest experience. Thank you once again for your valued feedback and for recommending Mercure Bedfordview. We look forward to welcoming you and your family back again soon. Kind regards, Afrika Nkosi Hotel Manager Mercure Bedfordview

Customer review rating 3.0/5

Rui N. Families - Confirmed reviews ALL

It was a great experience

Good day Rui, Thank you for taking the time to share your review and rating of your recent stay with us at Mercure Bedfordview. We are pleased to hear that you had a great experience during your family visit to Johannesburg and that you found our location convenient, our team friendly, and your overall stay comfortable. We sincerely apologise for the inconvenience regarding the availability of utensils and plates in your room. We also appreciate your feedback regarding the website images, as we understand the importance of ensuring that the information and visuals provided accurately reflect the guest experience. Your comments regarding the Wi-Fi connection speed have also been noted. We will share this feedback with the relevant team as we continue working to improve our connectivity and overall guest experience. Thank you once again for your valuable feedback. We hope to have the pleasure of welcoming you and your family back to Mercure Bedfordview in the future. Regards Afrika Nkosi Hotel Manager

Customer review rating 5.0/5

Victor M. Business - Confirmed reviews ALL

It was just good

Good day Victor, Thank you for taking your time to share your review and rating of your recent stay with us at Mercure Bedfordview. We are truly grateful for your outstanding 100% rating and delighted to hear that you found your stay comfortable and that everything was very good. It is especially pleasing to know that you were satisfied with your accommodation, cleanliness, breakfast, and the service provided by our team. We also greatly appreciate your kind recognition of the entire team. Although you may not recall their names, knowing that everyone contributed to your satisfaction is a wonderful compliment and will certainly be shared with the team. Thank you once again for choosing Mercure Bedfordview for your business trip. We look forward to welcoming you back for another comfortable and enjoyable stay. Kind regards, Afrika Nkosi Hotel Manager The Mercure Bedfordview Team

Customer review rating 4.5/5

Mbesa S. Business - Confirmed reviews ALL

Excellent service. The food is good and value for money.

Good day Mbesa, Thank you for taking your time to share your wonderful review and rating following your recent stay with us at Mercure Bedfordview. We are delighted to hear that you found your stay very convenient and comfortable, and that you enjoyed our food and found it to be good value for money. We are especially pleased with your kind comments regarding our team, cleanliness, accommodation, Wi-Fi and overall service. Thank you as well for highlighting your concern regarding the choice and allocation of rooms when booking directly without an advance reservation. We appreciate your feedback and will review this with our Front Office team to ensure that room allocation is handled as transparently as possible and that guests are provided with suitable options based on availability. It is wonderful to know that you would recommend Mercure Bedfordview to your friends, family and colleagues. Your recognition of our team, even without knowing their names, will certainly be shared with them as encouragement. We look forward to welcoming you back again and providing you with another excellent stay. Kind regards, Afrika Nkosi Hotel Manager Mercure Bedfordview, Johannesburg

Other web-users rate our hotel

  • 159 reviews 9.6/10 Location
  • 223 reviews 5.3/10 Room
  • 195 reviews 7.3/10 Service
  • 14 reviews 4.9/10 WiFi
  • 100 reviews 4.9/10 Cleanliness
  • 60 reviews 4.5/10 Vibe
  • 54 reviews 7.9/10 Breakfast
  • 47 reviews 3.8/10 Amenities

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