Mercure Johannesburg Bedfordview Hotel 3 stars

Customer review rating (ALL Rating) 4.1/5 321 reviews

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Mercure Johannesburg Bedfordview Hotel - Image 1
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33 Bradford Road Bedfordview, PO Box 75825, Gardenview, 2047 JOHANNESBURG, South Africa

Description

Hotel extras

  • Free WIFI

  • Outdoor Swimming Pool

  • Free Parking

  • Conveniently located opposite Eastgate Mall

  • 15 min drive from the Airport

Our accommodation(s)

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Room 1

Studio

Standard Room with 1 double bed

  • 3 pers. max
  • 45 m² / 484 sq ft
  • Bedding 1 x Double bed(s)
  • Most of the accommodation: Balcony
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Hotel location

Mercure Johannesburg Bedfordview Hotel

33 Bradford Road Bedfordview, PO Box 75825, Gardenview
2047 JOHANNESBURG
South Africa

GPS:-26.1793, 28.118999

Telephone
Fax +27 11 622 8725

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Swimming pool
  • Car park
  • Shuttle
  • Restaurant
  • Wheelchair accessible
  • Wi-Fi
  • Air conditioning
  • Breakfast
  • Meeting rooms
  • Room service

BREAKFAST ROOM

This 54 seater breakfast room has a full selection of hot and cold varieties to choose from. African dishes available daily as well as a fine selection of Fair Trade coffees.

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

Find out more

ALL Rating  4.1/5  321 reviews

Customer review rating 5.0/5

Lg H. Families - Confirmed reviews ALL

Good day LG H., Thank you for taking your time to share your wonderful review and perfect rating following your recent stay with us at Mercure Bedfordview, Johannesburg. We are delighted to know that you and your family had such a comfortable and enjoyable experience. Your kind words about our well-located hotel and the helpful and pleasant service you received during the booking process are truly appreciated. We will be sure to share your compliments with our team member, who will be delighted to know that she made such a positive impression on your stay. We are also pleased that our commitment to sustainability was noticeable during your visit. Seeing our JoJo water tanks in use reflects some of the initiatives we have implemented to support responsible and sustainable hospitality, and we are grateful that you took note of these efforts. Thank you for your recommendation and for awarding us 100/100 across all aspects of your stay. Feedback such as yours inspires us to continue delivering exceptional experiences to all our guests. We look forward to welcoming you and your family back to Mercure Bedfordview in the near future. Warm regards, Afrika Nkosi Hotel Manager

Customer review rating 5.0/5

Godfrey N. Business - Confirmed reviews ALL

Good day Godfrey, Thank you for taking your time to share your wonderful review and perfect rating of your recent stay with us at Mercure Bedfordview. We are delighted to know that you had a comfortable stay and that our team contributed to making your experience so memorable. Your kind words about our chefs, especially Harson Nsoana, are truly appreciated. We will be sure to share your compliments with him and the entire culinary team—recognition such as yours is a great source of motivation for all of us. It is also pleasing to hear that you were satisfied with our accommodation, dining experiences, Wi-Fi, sustainability initiatives, and the service provided throughout your stay. Thank you once again for your valued feedback and for choosing Mercure Bedfordview. We look forward to welcoming you back for another exceptional stay in the near future. Kind regards, Afrika Nkosi Mercure Bedfordview

Customer review rating 1.5/5

Meluleki H. Business - Confirmed reviews ALL

Good day Meluleki, Thank you for taking the time to share your review and rating of your recent stay with us at Mercure Bedfordview. Please accept our sincere apologies that your stay did not meet your expectations. We are particularly sorry to learn of the issues you experienced with your room, including the damaged window blind, missing amenities, television connectivity, and the telephone not functioning properly. We understand how disappointing this must have been and appreciate you bringing these matters to our attention. Your feedback has been shared with our Maintenance, Housekeeping, and Front Office teams for immediate action. We are committed to addressing these concerns and improving our room preparation standards to ensure a more comfortable experience for all our guests. We are pleased to hear that you enjoyed our food and breakfast offerings. However, we regret that your preferred meal option was unavailable and apologise for the inconvenience this caused. Thank you once again for your valuable feedback. We sincerely hope to have the opportunity to welcome you back and provide you with the exceptional stay you deserve. Kind regards, Afrika Nkosi Mercure Bedfordview

Customer review rating 4.5/5

Ukrit M. Solo - Confirmed reviews ALL

Good day Ukrit, Thank you for taking the time to share your review and rating of your recent stay with us at Mercure Johannesburg Bedfordview. We are delighted to receive your positive feedback and your wonderful rating of 90/100. It is truly rewarding to know that you had a smooth and comfortable layover experience with us. We are pleased that our pre-arrival WhatsApp communication and transportation arrangements met your expectations and helped make your stay seamless. We are also glad that you found your room spacious and comfortable, and that our convenient location opposite the shopping mall added value to your stay. Your kind words about our friendly and helpful team are greatly appreciated and will certainly be shared with them. Thank you for highlighting the Wi-Fi connection speed as an area for improvement. Guest feedback such as yours is invaluable in helping us enhance our services and overall guest experience. It was a pleasure welcoming you as an ALL-Platinum member, and we sincerely appreciate your loyalty to the Accor brand. We look forward to welcoming you back to Mercure Johannesburg Bedfordview on your next visit and providing you with another enjoyable and memorable stay. Kind regards, Afrika Nkosi Hotel Manager

Customer review rating 4.0/5

Andrew B. M. Business - Confirmed reviews ALL

Good day Andrew, Thank you for taking your time to share your review and rating following your recent stay with us at Mercure Johannesburg Bedfordview. We sincerely appreciate your constructive feedback and are pleased to hear that you found our location convenient and enjoyed being close to Eastgate Mall. We are also grateful for your kind comments regarding our supervisor's dedication and commitment to providing excellent service. We would like to apologise for the shortcomings you experienced during your stay, particularly regarding the reception welcome, communication, room condition, housekeeping noise levels, and the responsiveness to issues raised. Please be assured that your comments have been shared with the relevant department heads as we continuously work to improve our guest experience. Your suggestions regarding modernising our rooms, improving direct communication channels, and paying closer attention to the finer details of our hotel setup are greatly appreciated and will assist us in identifying areas that require attention. Thank you once again for your valuable feedback and for recognising our sustainability initiatives and the commitment of our team members. We hope to have the opportunity to welcome you back and provide you with an even more enjoyable and seamless stay in the future. Kind regards Afrika Nkosi Hotel Manager

Other web-users rate our hotel

  • 152 reviews 9.3/10 Location
  • 227 reviews 4.7/10 Room
  • 184 reviews 6.5/10 Service
  • 15 reviews 4.2/10 WiFi
  • 108 reviews 4.2/10 Cleanliness
  • 58 reviews 3/10 Vibe
  • 46 reviews 7.2/10 Breakfast
  • 46 reviews 2.3/10 Amenities

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