Mercure Johannesburg Bedfordview Hotel 3 stars

Customer review rating (ALL Rating) 3.9/5 318 reviews

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33 Bradford Road Bedfordview, PO Box 75825, Gardenview, 2047 JOHANNESBURG, South Africa

Description

Hotel extras

  • Free WIFI

  • Outdoor Swimming Pool

  • Free Parking

  • Conveniently located opposite Eastgate Mall

  • 15 min drive from the Airport

Our accommodation(s)

Studio

Standard Room with 1 double bed

  • 3 pers. max
  • 45 m² / 484 sq ft
  • Bedding 1 x Double bed(s)
  • Most of the accommodation: Balcony

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Hotel location

Mercure Johannesburg Bedfordview Hotel

33 Bradford Road Bedfordview, PO Box 75825, Gardenview
2047 JOHANNESBURG
South Africa

GPS:-26.1793, 28.118999

Telephone
Fax +27 11 622 8725

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Swimming pool
  • Car park
  • Shuttle
  • Restaurant
  • Wheelchair accessible
  • Wi-Fi
  • Air conditioning
  • Breakfast
  • Meeting rooms
  • Room service

BREAKFAST ROOM

This 54 seater breakfast room has a full selection of hot and cold varieties to choose from. African dishes available daily as well as a fine selection of Fair Trade coffees.

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

Find out more

ALL Rating  3.9/5  318 reviews

TripAdvisor Rating  3.2/5  338 reviews

Customer review rating 5.0/5

Doriel P. Couples - Confirmed reviews ALL

It was nice, loved my room this time, it had everything i wanted

Dear Doriel P., Thank you for your positive feedback. We are delighted to hear that you enjoyed your room and found it well-equipped to meet your needs. Your satisfaction is our priority, and we look forward to welcoming you back in the future. Best regards, Mercure Johannesburg Bedfordview Hotel

Customer review rating 1.0/5

Jonathan M. Solo - Confirmed reviews ALL

All the chairs in the room were badly stained including the carpet. The curtains were also very dirty. I couldn't comfortably sit on any of the chairs and found myself sitting on a small table mostly. Receptionist seemed irritated when I politely requested her to facilitate a room change. She claimed the Hotel was full but everytime I went to the reception, we had new guests arriving. At one point I had the male receptionist telling a white guest "I have put you in a fresh room". It was at this point I realized I was being mistreated because there was nothing fresh about my room. The wifi was also terrible. You can imagine the inconvenience when you are an international guest. Only good thing was the location of the Hotel as it is right opposite a mall.

Customer review rating 3.5/5

Vanashan N. Business - Confirmed reviews ALL

Rooms need to upgraded abit

Dear Vanashan N., Thank you for your feedback regarding the location of our hotel. We sincerely appreciate your comments about the room upgrades, as we continuously strive to enhance our guest experience. Your insights will be taken into consideration for our future improvements. Regards Rexy Mgwili Rooms Division Manager

Customer review rating 5.0/5

Thando M. Families - Confirmed reviews ALL

Excellent service

Dear Thando M., Thank you for your kind words regarding our cleanliness and the welcoming service from our staff. We are pleased to know that you had an excellent experience during your stay. Your feedback motivates us to continue providing outstanding service. Best regards, Mercure Johannesburg Bedfordview Hotel

Customer review rating 3.5/5

Peter E. Couples - Confirmed reviews ALL

An older style hotel provides a reasonable stay in a large room with kitchenette. Bathroom has a bath & separate shower. Restaurant/bar on site providing buffet breakfast & dinner, as well as lunch. Meals were ok with breakfast variety being my preference. Small pool off restaurant with outdoor seating - some with umbrellas. Staff were generally friendly & helpful (eg front gate security) however reception staff were least professional/helpful - didn't explain the hotel facilities/restaurant times at checkin, only found out about airport shuttle when reading about hotel services online, slow to deliver milk to room when requested, lengthy delay in providing pool towels.

Dear Peter E., Thank you for taking the time to share your feedback regarding your recent stay at Mercure Johannesburg Bedfordview Hotel. We are pleased to hear that you found your room comfortable and enjoyed the amenities we provide, such as the kitchenette and the bathroom facilities. We sincerely apologize for the shortcomings you experienced with our reception staff. It is our standard practice to ensure that all guests receive detailed information about our facilities and services upon check-in. Additionally, we regret the delays you encountered regarding your requests for milk and pool towels. Your comments will be taken into consideration as we continually strive to enhance our guest experience. Thank you once again for your valuable insights. We hope to welcome you back in the future to provide you with an improved experience. Best regards, Rexy Mgwili Rooms Division Manager

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Other web-users rate our hotel

  • 162 reviews 9.7/10 Location
  • 277 reviews 4.4/10 Room
  • 205 reviews 6.7/10 Service
  • 13 reviews 3.8/10 WiFi
  • 120 reviews 4.3/10 Cleanliness
  • 62 reviews 3.1/10 Vibe
  • 48 reviews 3.9/10 Amenities
  • 47 reviews 7/10 Breakfast

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Price from: 1 night for 1 person in the room category identified within the same price range, excluding additional services and breakfast. This refers to the lowest public price, including all taxes (Some taxes may be payable on arrival at the hotel (for example, tourist tax), depending on current local regulations.) for the accommodation concerned, found on https://all.accor.com/ site today, for a one-night stay in the next 20 days. Varies according to period and availability. The price is only guaranteed at the time of booking. All bookings (foreign) are payable in the local currency where the hotel is situated. Only the amount confirmed during the booking in the hotels local currency is guaranteed. An estimated conversion in your local currency may be given for reference but is not part of the contract. Your bank may charge you bank fees and/or exchange fees at the time of payment.