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Mercure Johannesburg Bedfordview Hotel 3 stars

Customer review rating 3.8/5 1,432 reviews

#ALLSAFE Accor

ALLSAFE approved hotel

Mercure Johannesburg Bedfordview Hotel
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+ 21 Services
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Room 1

Number of guests
Children's age

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Hotel extras

  • Free WIFI

  • Outdoor Swimming Pool

  • Free Parking

  • Conveniently located opposite Eastgate Mall

  • 15 min drive from the Airport

This hotel participates to Planet 21 and is acting in favour of Positive Hospitality.

Services in the hotel and nearby

Check-in from 14h00

Check out up to 11h00

Paying

Services and practical information
  • Online check-in
  • WIFI/Internet Access
  • Parking
  • Accessibility for people with reduced mobility
  • Air conditioned
  • O R TAMBOPaying
  • Languages spoken at the hotel
  • Reception open 24 hours a day
  • Dry cleaning / IroningPaying
  • Cash machine
  • Porter
Leisure and activities
  • Outdoor unheated pool
  • Golf course 18 holes (Nearby)Paying
  • Ski hire facilities (Nearby)Paying
Catering
  • BreakfastPaying
  • 1 restaurant(s)
  • 1 bar(s)
  • Room service
Business services
  • 3 meeting room(s)
  • Self service business centre
  • Copy/print service available

Hotel location

Mercure Johannesburg Bedfordview Hotel

33 Bradford Road Bedfordview
PO Box 75825
Gardenview
2047
johannesburg
south africa

Tel: +27116221556

Fax: (+27)11/6228725

Check-in from 14h00

Check out up to 11h00

  • By plane

    O R TAMBO At 10km / 6.21 miles - Shuttle paying

  • By plane

    RAND AIRPORT At 30km / 18.64 miles

  • By car

    highway n12 At 4km / 2.5 miles

  • By car

    n12 At 2km / 1.25 miles

  • By car

    n3 At 0.5km / 0.31 miles

  • By train

    PARK STATION At 9.99km / 6.21 miles

GPS :-26.1793, 28.118999

Our accommodation(s)

The hotel has 120 rooms - choose between a Standard Apartment with 1 Queen Bed or Standard Apartment with 2 Queen Beds. All have a spacious layout with a separate lounge, kitchenette, bathroom, patio, telephones, Satellite TV, Wi-Fi, electronic safes.

Standard Room with 1 double bed

  • Max. number of persons: 2
  • Area: From 45 m² / 484 sq ft
  • Most of the accommodation: Balcony *

* Subject to availability

  • Coffee/tea making facilities
  • Satellite/cable colour TV
  • Direct dial telephone
Studio

Our restaurants and bars

BREAKFAST ROOM

Type of cuisine: Regional

This 54 seater breakfast room has a full selection of hot and cold varieties to choose from. African dishes available daily as well as a fine selection of Fair Trade coffees.

LADIES BAR

Non contractual photo

A relaxed bar that offers fine Fair Trade coffees and speciality coffees as well as a large array of regional cocktails to choose from.

Dinner

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

Your meetings and events

Our meeting rooms

  • Number of meeting rooms: 3

  • Maximum size: 112 m²

  • Maximum capacity: 90 people

Find out more

Our guest reviews for
Mercure Johannesburg Bedfordview Hotel

100% genuine reviews from our guests

Find out more

ALL Rating 3.8/5

1,432 reviews

tripadvisor

TripAdvisor Rating 3.0/5

320 reviews

Good stay

Customer review rating 3.8/5

Jacques P. Business - 19/09/2020 Confirmed reviews ALL

Very good enjoy my stay pleasant people .

Sufficient for the night

Customer review rating 3.8/5

Anonymous Business - 18/09/2020 Confirmed reviews ALL

Check in was efficient and Hope was helpful given the timing. Room is tired and in dire need of renovation. Location near the airport was main reason for stay. For the large rooms, they really need to improve cleanliness and appearance of room. Ok for the short stay.

yes well located .

Customer review rating 3.8/5

Sithembiso S. Business - 10/09/2020 Confirmed reviews ALL

everything was well and clean of which I appreciate.

Very good stay

Customer review rating 3.8/5

Carl S. Business - 06/09/2020 Confirmed reviews ALL

It was great.

Customer review rating 3.8/5

Torsten Solo - 02/09/2020 Confirmed reviews ALL

Warm, kind and excellent all round.

Dear Torsten S., We very much appreciate your comments regarding your stay at the Mercure Johannesburg Bedfordview Hotel. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Samkelo Mboweni Assistant Front Office Manager

Good stay

Customer review rating 3.8/5

D. Business - 31/08/2020 Confirmed reviews ALL

satisfactory experience.

Dear Sakhi D., We very much appreciate your comments regarding your stay at the Mercure Johannesburg Bedfordview Hotel. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Samkelo Mboweni Assistant Front Office Manager

Great stay

Customer review rating 3.8/5

Ian Solo - 27/08/2020 Confirmed reviews ALL

Friendly front desk, great barman / waiter and excellent chef

Dear Mr. C., Thank you for your very nice compliments for our team, they do work very hard every day to make sure our guests feel well attended to at all times and definitely are an asset to our hotel. We will certainly relay your praising comments to all of them and we are sure they will be pleased to know their efforts have been appreciated. Sincerely, Evah Khumalo

Needs a bit of work

Customer review rating 3.8/5

P Business - 26/08/2020 Confirmed reviews ALL

I come up to Bedfordview on business several times in a year. The hotel staff reception are pleasant but i have to just advise that when i am up in JHB i am chasing against time. When i stayed at your establishment my PA called to book my dinner which was refused by the reception. I had to come in person with a delayed check and then wait. What makes matters worse is that i had to then jump in my car and go to the reception when the food arrived. This could have been delivered. I stayed in a room which bathroom was going under repairs and there was still electrical wires exposed. I did tell the reception and she offered to send someone but as i did mention i did not have time for someone to come and fix lights while i was still busy with meetings. For breakfast my coffee was not delivered and had to request for it to be sent ( made prior arrangements in the night before ) I just boil this down to perhaps staff getting used to working during lock down , but i am back again on the 3 Sep 2020 for one last try . if service is the same then will move to another venue.

Well located

Customer review rating 3.8/5

Anonymous Solo - 25/08/2020 Confirmed reviews ALL

Place was not clean

Dear Mr. M., We are sincerely sorry to read your dissatisfaction with the cleaning of your room, at Mercure we strive to provide total confidence in this area being fully aware that hygiene and Cleanliness are aspects of major importance for our guests to feel 100% comfortable in our hotels, for a future occasion please do not hesitate to contact our réception desk to point out any service imperfection, the team will be swift in addressing the issue and correct any situation that is not in accordance with our established standards. Sincerely, Evah Khumalo

Good stay

Customer review rating 3.8/5

Natalie Friends - 24/08/2020 Confirmed reviews ALL

Your workers thought are so very ignorant we called more than 6times no response until we had to go down there still they made time for gossip

Dear G., We have taken good note of your comments and are truly sorry you did not feel attended enough, the team works daily to provide the best possible service to let our guests feel most valued and genuinely cared for. Thank you once again for making us your choice hotel and for your constructive critics, we certainly look forward to serving you again and to have the opportunity to exceed you expectations in a not too distant future. Sincerely, Evah Khumalo

Served its purpose

Customer review rating 3.8/5

Stan S. Business - 15/08/2020 Confirmed reviews ALL

All good, pity about no kitchen utensiles, would be a good idea that they are signed for on arrival so the overal experience could be better

Dear Mr. S. Thank you for your insights following your recent visit. We always look for ways to improve and your comments are crucial to our future success Sincerely, Evah Khumalo

Satisfactory

Customer review rating 3.8/5

Andries K. Business - 11/08/2020 Confirmed reviews ALL

I was I'll treated by Zimbabwean lady at the reception, she neither greeted nor she was friendly at us

Dear Mr. k. Thank you for taking the time to share your feedback. We hope to welcome you back to our hotel very soon! Sincerely, Evah Khumalo

Nice and peaceful

Customer review rating 3.8/5

Sipho M. Business - 04/08/2020 Confirmed reviews ALL

Everything was in order the staff was efficient and friendly and they all looked competent. I only had one concern of another guest who kept calling my room while I was away and harassing my partner I was really pissed off. Otherwise all was well. And thanks for everything

Dear Mr. M. Thank you for your lovely comments regarding the service you received from our team members, we will make sure to share your kind words as we know it will mean a great deal to them. Sincerely, Evah Khumalo

Stop over after Quarantine

Customer review rating 3.8/5

Leon L. Solo - 04/08/2020 Confirmed reviews ALL

Great location and very friendly staff. One or two small problems. However this was sorted out immediately.

Dear L., We also appreciate your kind words for our staff, their kindness and helpfulness being undoubtedly one of our hotel's main assets we will definitely congratulate them all on your behalf for their contribution to your wellbeing whilst staying among us. Kind regards Evah Khumalo.

Was close to the airport and staff helpful during a very stressful time for us and them.

Customer review rating 3.8/5

Sonya Couples - 02/04/2020 Confirmed reviews ALL

It was a one night stopover before leaving South Africa. The staff were helpful despite to motel closing that night and they were friendly.

Well located

Customer review rating 3.8/5

Miranda I. Families - 23/03/2020 Confirmed reviews ALL

We had a great stay. Staff are awesome and very helpful. Next time will we will try the restaurant.

Dear Miranda I., We very much appreciate your comments regarding your stay at the Mercure Johannesburg Bedfordview Hotel. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Samkelo Mboweni Assistant Front Office Manager

Break away from home

Customer review rating 3.8/5

Christian Couples - 22/03/2020 Confirmed reviews ALL

Nice and well located hotel if not a bit tired - could do with a bit of a spruce up. Nice staff.

Nice place and lovely people

Customer review rating 3.8/5

Tomasz S. Friends - 20/03/2020 Confirmed reviews ALL

As always - the best place in Johannesburg!

The best kept secret in jhb, this is going to be my home away from home. Service, cleanliness, it was amazing, thank you

Customer review rating 3.8/5

Desiree M. Families - 19/03/2020 Confirmed reviews ALL

This was an amazing place to be in, I loved the setting, the staff and the ambiance, it was fantastic, I will definitely recommend Mercure Bedford view to everyone I know I score you 1000%

OK.

Customer review rating 3.8/5

Guest Solo - 18/03/2020 Confirmed reviews ALL

Shower not fixed after being reported. Room not serviced. Alert, helpful and friendly security staff.

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