Mercure Johannesburg Randburg Hotel

Mercure Johannesburg Randburg Hotel 3 stars

Customer review rating (ALL Rating) 4.2/5 155 reviews

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Hotel extras

  • - Conveniently located opposite Ferndale-on-Republic Shopping Mall

  • - Located 10 minutes from the famous 3 course Randpark Golf Club

  • - Outdoor pool

  • - Free parking

  • - Free WIFI

This hotel participates to Planet 21 and is acting in favour of Positive Hospitality.

ALLSAFE approved hotel

Hotel location

Mercure Johannesburg Randburg Hotel

Cnr Republic road and, Brightwater Commons road, PO Box 2438
2125 JOHANNESBURG
South Africa

  • By plane

    JOHANNESBURG At 44km / 27 miles

  • By car

    MALIBONGWE DRIVE At 3km / 1 miles

GPS:-26.098795, 27.990839

Hotel services

Check-in from - Check out up to

In summary
On site
  • Car park
  • Restaurant
  • Well-being
  • Air conditioning
  • Wi-Fi
  • Breakfast
  • Bar
  • Meeting rooms

Our accommodation(s)

Standard Room with 1 double bed - Comfortable room with air conditioning, bathroom, satellite TV, WIFI access, modem point, direct dial telephone, hairdryer & safe deposit box Standard Room with 2 single beds - Comfortable room with air conditioning, bathroom, satellite TV, WIFI access, modem point, direct dial telephone, hairdryer & safe deposit box

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

Find out more

ALL Rating  4.2/5  155 reviews

TripAdvisor Rating  3.5/5  204 reviews

Customer review rating 1.5/5

Adri S. Families - Confirmed reviews ALL

the location is good except the inside of rooms looks dirty. The chair needs to be recovered. Outside of hotel is misleading it looks well kept.The is comfortable.

Dear Adri, We do apologize for the technical problems you encountered; there are absolutely no excuses for details to be overlooked as all rooms should be thoroughly checked on a daily basis. We will make sure that the procedure is being reinforced . Thank you again for your visit and constructive critics, our primary goal being to assure our guests feel comfortable and fully enjoy their visits, we are eager to regain your confidence during another occasion if you gave us that chance Evah Khumalo Hotel Manager

Not the best stay

Customer review rating 2.0/5

Anonymous Families - Confirmed reviews ALL

Bad experience. Most of plug points did not work. Very dusty rooms.

Dear Prinola, Please accept our sincerest apologies for the imperfections you describe in your review, all rooms reserved for new arrivals are per standard double checked by our head of housekeeping to ensure that everything is functional and spotless for our guests, clearly we were not performing to our usual standard on this occasion and we regret not being immediately informed at reception so as to be able to intervene in no time for you to fully enjoy your stay in our hotel, for a future occasion, please do not hesitate to contact the reception desk for anything you may need, the team will do its utmost to find an immediate solution for you. Thank you again for your visit and constructive critics, our primary goal being to assure our guests feel comfortable and fully enjoy their visits, we are eager to regain your confidence during another occasion if you gave us that chance Evah Khumalo Hotel Manager

It was great to stay at this beautiful hotel again!

TripAdvisor rating 5.0/5

Megan L TripAdvisor review

The Mercure Hotel in Randburg is our go-to hotel in Johannesburg. Excellent customer service and comfortable rooms. It's also conveniently located at the new Ferndale on Republic shopping center, where there are great shopping and dining options.

enjoyed my stay

Customer review rating 5.0/5

Simon M. Couples - Confirmed reviews ALL

im extremley enjoyed and the the place was super plus breakfast was deliciouse

Dear Simon M., We very much appreciate your comments regarding your stay at the Mercure Hotel Randburg. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Samkelo Mboweni Front Office Manager

Good stay

Customer review rating 5.0/5

Olerato Business - Confirmed reviews ALL

The staff is very friendly. The place was clean and the food was very delicious. I was satisfied with my stay.

Dear Olerato S., thank you very much for your comments regarding your stay at the Mercure Hotel Randburg. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously upkeep the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Samkelo Mboweni Front Office Manager

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Other web-users rate our hotel

  • 60 reviews 10/10 Location
  • 143 reviews 4.4/10 Room
  • 147 reviews 8.2/10 Service
  • 5 reviews 8.8/10 WiFi
  • 89 reviews 4.8/10 Cleanliness
  • 61 reviews 3.9/10 Comfort
  • 38 reviews 5.8/10 Breakfast
  • 37 reviews 5.2/10 Amenities

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