Mercure Johannesburg Randburg Hotel 3 stars

Customer review rating (ALL Rating) 4.1/5 320 reviews

Mercure Johannesburg Randburg Hotel - Image 1
Mercure Johannesburg Randburg Hotel - Image 2
Mercure Johannesburg Randburg Hotel - Image 3
Mercure Johannesburg Randburg Hotel - Image 4

Description

Hotel extras

  • - Conveniently located opposite Ferndale-on-Republic Shopping Mall

  • - Located 10 minutes from the famous 3 course Randpark Golf Club

  • - Outdoor pool

  • - Free parking

  • - Free WIFI

Our accommodation(s)

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Hotel location

Mercure Johannesburg Randburg Hotel

Cnr Republic road and, Brightwater Commons road, PO Box 2438
2125 JOHANNESBURG
South Africa

GPS:-26.098795, 27.990839

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Car park
  • Restaurant
  • Fitness center
  • Wi-Fi
  • Air conditioning
  • Breakfast
  • Bar
  • Meeting rooms

BREAKFAST ROOM ONLY

Breakfast can be enjoyed daily Monday to Friday ( 6.30 am-10.30 am) and on Saturday, Sunday and public holidays( 7.00 am-11.00 am).

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

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ALL Rating  4.1/5  320 reviews

TripAdvisor Rating  3.5/5  208 reviews

Good stay

Customer review rating 4.5/5

N. S. Families - Confirmed reviews ALL

Great service, amazing staff

Dear S. N., We very much appreciate your comments regarding your stay at the Mercure Johannesburg Randburg Hotel. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Prisca HLATSHWAYO General Manager

Great stay!

Customer review rating 4.5/5

At Solo - Confirmed reviews ALL

Easy Quiet Clean Everything was as it should've been

Dear Asamela T., We very much appreciate your comments regarding your stay at the Mercure Johannesburg Randburg Hotel. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Prisca HLATSHWAYO General Manager

EXCELLENT

Customer review rating 5.0/5

Rubeena M. Couples - Confirmed reviews ALL

WARM WELCOME, EXCELLENT SERVICE AND FRIENDLY STAFF

Dear Rubena M., We very much appreciate your comments regarding your stay at the Mercure Johannesburg Randburg Hotel. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Prisca HLATSHWAYO General Manager

Good stay

Customer review rating 4.5/5

William M. Business - Confirmed reviews ALL

Good experience

Dear William M., We very much appreciate your comments regarding your stay at the Mercure Johannesburg Randburg Hotel. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Prisca HLATSHWAYO General Manager

3

Customer review rating 1.5/5

S G. M. Couples - Confirmed reviews ALL

At night while sleeping, there's a big noise from the movable gate, I think your gate needs to be fixed and there was a delay of linen in our room hence there was a delay of allocation of rooms. Otherwise your hospitality from staff is very good

Dear Gomma M., Thank you for taking the time to tell us about your experience at the Mercure Johannesburg Randburg Hotel. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Mercure, we strive to provide a superior service experience for every customer; therefore, your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem of the gate with our maintenance team and prevent future occurrence. We will also address the issue of towels with our laundry service provider. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Kind Regards Prisca HLATSHWAYO General Manager

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Other web-users rate our hotel

  • 92 reviews 9.7/10 Location
  • 253 reviews 5.4/10 Room
  • 263 reviews 8.8/10 Service
  • 9 reviews 8.9/10 WiFi
  • 139 reviews 7.2/10 Cleanliness
  • 97 reviews 4.7/10 Comfort
  • 69 reviews 7.1/10 Breakfast
  • 44 reviews 4.6/10 Amenities

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