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Mercure Johannesburg Randburg Hotel 3 stars

Customer review rating 4.1/5 1,046 reviews

Mercure Johannesburg Randburg Hotel
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+ 17 Services
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Room 1

Number of guests
Children's age

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Hotel extras

  • - Conveniently located opposite Ferndale-on-Republic Shopping Mall

  • - Located 10 minutes from the famous 3 course Randpark Golf Club

  • - Outdoor pool

  • - Free parking

  • - Free WIFI

This hotel participates to Planet 21 and is acting in favour of Positive Hospitality.

Services in the hotel and nearby

Check-in from 12h00

Check out up to 11h00

Paying

Services and practical information
  • Online check-in
  • WIFI/Internet Access
  • Parking
  • Accessibility for people with reduced mobility
  • Air conditioned
  • Languages spoken at the hotel
  • Dry cleaning / IroningPaying
  • Currency exchangePaying
Catering
  • Breakfast
  • 2 restaurant(s)
  • 1 bar(s)
  • Snack & beverage machine
Leisure and activities
  • Well-being
  • Golf course 18 holes (Nearby)
Business services
  • 2 meeting room(s)
  • Self service business centre
  • Copy/print service available
Information message

Due to the current situation, we inform you that our hotel is temporarily closed.

Hotel location

Mercure Johannesburg Randburg Hotel

Cnr Republic road and
Brightwater Commons road
PO Box 2438
2125
johannesburg
south africa

Tel: +27113263300

Fax: (+27)11/7894175

Contact email

Check-in from 12h00

Check out up to 11h00

  • By plane

    JOHANNESBURG At 44km / 27.34 miles

  • By car

    MALIBONGWE DRIVE At 3km / 1.86 miles

GPS :-26.098795, 27.990839

Our accommodations

Standard Room with 1 double bed - Comfortable room with air conditioning, bathroom, satellite TV, WIFI access, modem point, direct dial telephone, hairdryer & safe deposit box Standard Room with 2 single beds - Comfortable room with air conditioning, bathroom, satellite TV, WIFI access, modem point, direct dial telephone, hairdryer & safe deposit box

Standard Room with 1 double bed

  • Max. number of persons: 3
  • Wireless internet in your room
  • Coffee/tea making facilities
  • Satellite/cable colour TV
  • Direct dial telephone

Standard Room with 2 single beds

  • Max. number of persons: 3
  • Wireless internet in your room
  • Coffee/tea making facilities
  • Satellite/cable colour TV
  • Direct dial telephone
Rooms

Our restaurants and bars

LIGHT MEALS

Type of cuisine: Cafe

BREAKFAST ROOM ONLY

Type of cuisine: Cafe

Breakfast can be enjoyed daily Monday to Friday ( 6.30 am-10.30 am) and on Saturday, Sunday and public holidays( 7.00 am-11.00 am).

LADIES BAR

Non contractual photo

Our Bar is open from 15:00 until 22:30 every day, offering a wide range of beverages and Mercure Fine Wines.

Dinner

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

Your meetings and events

Our meeting rooms

  • Number of meeting rooms: 2

  • Maximum size: 34 m²

  • Maximum capacity: 30 people

Find out more

Our guest reviews for
Mercure Johannesburg Randburg Hotel

100% genuine reviews from our guests

Find out more

ALL Rating 4.1/5

1,046 reviews

tripadvisor

TripAdvisor Rating 3.5/5

202 reviews

Customer review rating 4.1/5

Lm Couples - 28/03/2020 Confirmed reviews ALL

Service is now appalling

Awesome

Customer review rating 4.1/5

Mariska Business - 25/03/2020 Confirmed reviews ALL

It was great

fair stay

Customer review rating 4.1/5

Sizwe M. Business - 23/03/2020 Confirmed reviews ALL

The stuff were good and friendly almost all of them on both shifts, but the food system was really bad. It is aweful compared to other hotels I have been at. And when you eat you feel like someone is watching you that you shouldn't exceed your limit or something, such that I was in another evening charged just for pouring a juice from those juice-dispensers, and I was really surprised. Other than that, it is a great hotel and I forgot about the bathing staff in the rooms; all our collegues including myself we did not have a bathing soap and the shampoos were not fillled in the bottles...

Very well located with friendly staff

Customer review rating 4.1/5

M. C. M. Solo - 23/03/2020 Confirmed reviews ALL

Felt home, supported and timely assisted

Pleasantly surprised location was close to all the major malls well located and had an awesome stay!

Customer review rating 4.1/5

Malikah M. Families - 21/03/2020 Confirmed reviews ALL

Definitely in my list of recommendations to family and friends love the quaint garden - thank u to Tatenda and Lesedi for most awesome service and guidance - was our first time travel to Jhb! All the best in future endeavors - oh another things...loved the fact that not once were we affected by loadshedding due to generators at the establishment!

In a good location enjoyed staying there

Customer review rating 4.1/5

Zama Couples - 17/03/2020 Confirmed reviews ALL

Near all the anmeties good location spotless Clean good service from the stuff comfortable beds

Dear Zama, We are also very pleased to read your complété satisfaction with the comfort of the room we accommodated you in and are grateful for your highlight on the beauty of our accommodations aimed at guaranteeing a memorable stay in our hotel. Sincerely Evah Khumalo Front Office Manager

extremely satisfied

Customer review rating 4.1/5

Mboniseni Couples - 17/03/2020 Confirmed reviews ALL

it was good and im happy

Dear Mboniseni, I am truly happy to know that we have managed to exceed your expectations in regards to hospitality and service delivered and will not fail to pass your comments to those team members whom you have personally mentioned. Sincerely Evah Khumalo Front Office Manager

Close to amenities.

Customer review rating 4.1/5

Anonymous Couples - 15/03/2020 Confirmed reviews ALL

Good value for money

Dear Ntiyiso, We are glad to read that you really enjoyed our unbeatable location and we also would like to thank you for pointing out the good value for money of our hotel as we always strive to ensure the best pricing for our guests. Sincerely Evah Khumalo Front Office Manager

Basic hotel - small room

Customer review rating 4.1/5

Daniel Couples - 10/03/2020 Confirmed reviews ALL

I’ve had better experiences on other Mercure

Dear Daniel, It has been disappointing to read your opinion of the room we accommodated you in for the duration of your holiday. More so because we only have standard rooms and they are thoroughly described on our website. Sincerely, Evah khumalo Front Office Manager

It was a good stay

Customer review rating 4.1/5

Luckyntini Business - 09/03/2020 Confirmed reviews ALL

It was a good experience to the staff by welcome me very good and the staff is very professional.

Dear Lucky, I am grateful for your compliments towards our staff, whose kindness and helpfulness is one of our hotel's greatest strengths and I promise to congratulate them all on your behalf for their contribution to your well being whilst in our hotel. Sincerely Evah Khumalo Front Office Manager

Well Located and Easy to access

Customer review rating 4.1/5

Wanda Business - 09/03/2020 Confirmed reviews ALL

It was wonderful, The place is quiet and the staff was helping every time

Dear Wanda, Thank you for referencing one of our team members by name, as we are now able to reach out to him individually and let him know how he made such a positive impact on your stay. Once more we thank you for sharing your experience with us and look forward to serving you again soon. Sincerely Evah Khumalo Front Office Manager

Well located

Customer review rating 4.1/5

Geoff S. Couples - 09/03/2020 Confirmed reviews ALL

Service and staff are great

Dear Geoff, Your enthusiasm for our staff is very much appreciated and will be a great source of motivation, we will certainly not fail to convey your very kind compliments to all of them. We also are glad to read that you really enjoyed our unbeatable location. Sincerely Evah Khumalo Front Office Manager

Well located, very friendly staff

Customer review rating 4.1/5

Geoff Business - 06/03/2020 Confirmed reviews ALL

Overall a good experience. The air-conditioning did work not work well. Carpet and kettle was dirty.

Dear Geoff, Please accept our sincerest apologies for the imperfections you describe in your review, all rooms reserved for new arrivals are per standard double checked by our head of housekeeping to ensure that everything is functional and spotless for our guests, clearly we were not performing to our usual standard on this occasion and we regret not being immediately informed at reception so as to be able to intervene in no time for you to fully enjoy your stay in our hotel, for a future occasion, please do not hesitate to contact the reception desk for anything you may need, the team will do its utmost to find an immediate solution for you. Sincerely Evah Khumalo Front Office Manager

Well located

Customer review rating 4.1/5

Bellinah Business - 04/03/2020 Confirmed reviews ALL

Friendly staff

Dear Bellinah, Thank you for your lovely comments regarding the service you received from our team members, we will make sure to share your kind words as we know it will mean a great deal to them. Sincerely Evah khumalo Front Office Manager

Good Value for money.

Customer review rating 4.1/5

Keith Friends - 02/03/2020 Confirmed reviews ALL

Nice friendly staff , efficient book in.

Dear Keith, Thank you for your lovely comments regarding the service you received from our team members, we will make sure to share your kind words as we know it will mean a great deal to them.We also would like to thank you for pointing out the good value for money of our hotel as we always strive to ensure the best pricing for our guests. Sincerely Evah Khumalo Front Office Manager

Excellent stay and very good location

Customer review rating 4.1/5

Thomas Couples - 02/03/2020 Confirmed reviews ALL

It was an a very good environment and friendly staff and the place is well located next to the shopping mall. Walking distance. Safe environment

Dear Thomas, Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon. Sincerely, Evah Khumalo Front Office Manager

Pleasant Stay

Customer review rating 4.1/5

Kiran Business - 02/03/2020 Confirmed reviews ALL

I enjoyed my stay. Room was clean and neat. Hotel located next to restaurants, atm's and filling stations. Also felt that my car was safe in the parking lot.

Dear Kiran, We thank you for pointing out the Cleanliness of our room, being fully aware that this is an aspect of primary importance for our guests to feel comfortable in our hotel, our housekeeping staff undertakes a thorough cleaning of our installations and rooms on a daily basis. Sincerely Evah Khumalo Front Office Manager

A bed to sleep

Customer review rating 4.1/5

Anonymous Families - 01/03/2020 Confirmed reviews ALL

The reception was well from the gate to check in. The rooms were ok, but the carpets are dirty and needs replacing. The single seater coach must be replace. A security deposit was placed on my credit card without my consent which I found out at check out.

Dear Gregory, Thank you once again for making us your choice hotel and for your constructive critics, we certainly look forward to serving you again and to have the opportunity to exceed you expectations in a not too distant future. Sincerely Evah Khumalo Front Office Manager

Great location

Customer review rating 4.1/5

Mr P. Business - 28/02/2020 Confirmed reviews ALL

Hotel front desk staffs very professional, housekeeping outstanding and breakfast delicious! The property is dated and overall the comfort level is ok. Will definitely be back.

Dear Pius, Our staff welcomes each guest with the Mercure Randburg, spirit and strives to assist in any possible way to ensure everyone has a pleasant stay, it is indeed very rewarding to read that you have appreciated their genuine helpfulness throughout your stay among us.Looking forward to welcome you back. Sincerely Evah Khumalo Front Office Manager
Customer review rating 4.1/5

Vasha G. Business - 28/02/2020 Confirmed reviews ALL

Excellent. Comfortable and enjoyable breakfast.

Dear Vasha, Firstly we would like to thank you for the lovely review you shared following your recent visit to our Mercure hotel and are delighted to read that we were able to match your stay' expectations. Sincerely Evah Khumalo Front Office Manager
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