Mercure Johannesburg Randburg Hotel 3 stars

Customer review rating (ALL Rating) 4.1/5 324 reviews

Mercure Johannesburg Randburg Hotel - Image 1
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Description

Hotel extras

  • - Conveniently located opposite Ferndale-on-Republic Shopping Mall

  • - Located 10 minutes from the famous 3 course Randpark Golf Club

  • - Outdoor pool

  • - Free parking

  • - Free WIFI

Our accommodation(s)

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Hotel location

Mercure Johannesburg Randburg Hotel

Cnr Republic road and, Brightwater Commons road, PO Box 2438
2125 JOHANNESBURG
South Africa

GPS:-26.098795, 27.990839

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Car park
  • Restaurant
  • Fitness center
  • Wi-Fi
  • Air conditioning
  • Breakfast
  • Bar
  • Meeting rooms

BREAKFAST ROOM ONLY

Breakfast can be enjoyed daily Monday to Friday ( 6.30 am-10.30 am) and on Saturday, Sunday and public holidays( 7.00 am-11.00 am).

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

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ALL Rating  4.1/5  324 reviews

TripAdvisor Rating  3.5/5  207 reviews

Pleasant

Customer review rating 4.0/5

Lizl S. Friends - Confirmed reviews ALL

Very happy good service Clean Have everything you need Great coffee ☕️

Excellent hospitality

Customer review rating 5.0/5

Kedibone Families - Confirmed reviews ALL

Friendly staff that help a client without being short tempered. Very clean rooms to stay on. All is well.

Dear Thembi N., We very much appreciate your comments regarding your stay at the Mercure Johannesburg Randburg Hotel. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Prisca HLATSHWAYO General Manager

Bad smell

Customer review rating 3.0/5

D. Solo - Confirmed reviews ALL

The room had an unpleasant smell. Not sure if someone smoked in the room or what. Overall i enjoyed my stay. The room just did not smell good at all.

Dear Bn D., Thank you for taking the time to tell us about your experience at the Mercure Johannesburg Randburg Hotel. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Mercure, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem you reported with our housekeeping team and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Prisca HLATSHWAYO General Manager

Lovely and would Time after time visit

Customer review rating 4.0/5

Motlogelwa R. Solo - Confirmed reviews ALL

Very satisfying experience

Dear Motlogelwa R., We very much appreciate your comments regarding your stay at the Mercure Johannesburg Randburg Hotel. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Prisca HLATSHWAYO General Manager

Well located since it's close to the shops. That's convenient for us foreigners because we just walk to the shops.

Customer review rating 4.0/5

Raymond O. Business - Confirmed reviews ALL

Well, I enjoyed staying there apart from the fact there was shortage water some days but we were informed and provided with bottled water.

Dear Raymond O., We very much appreciate your comments regarding your stay at the Mercure Johannesburg Randburg Hotel. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Prisca HLATSHWAYO General Manager

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Other web-users rate our hotel

  • 99 reviews 9.7/10 Location
  • 272 reviews 4.9/10 Room
  • 246 reviews 8.5/10 Service
  • 9 reviews 7.6/10 WiFi
  • 145 reviews 6.1/10 Cleanliness
  • 109 reviews 3.6/10 Comfort
  • 64 reviews 6.4/10 Breakfast
  • 54 reviews 3.8/10 Amenities

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