Mercure Johannesburg Randburg Hotel 3 stars

Customer review rating 4.1/5 1,083 reviews

ALLSAFE approved hotel

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Room 1

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Mercure Johannesburg Randburg Hotel
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+ 16 Services

Hotel extras

  • - Conveniently located opposite Ferndale-on-Republic Shopping Mall

  • - Located 10 minutes from the famous 3 course Randpark Golf Club

  • - Outdoor pool

  • - Free parking

  • - Free WIFI

This hotel participates to Planet 21 and is acting in favour of Positive Hospitality.

Services in the hotel and nearby

Check-in from 12h00

Check out up to 11h00

Paying

Services and practical information
  • Online check-in
  • WIFI/Internet Access
  • Parking
  • Accessibility for people with reduced mobility
  • Air conditioned
  • Languages spoken at the hotel
  • Dry cleaning / IroningPaying
  • Currency exchangePaying
Catering
  • BreakfastPaying
  • 2 Restaurant(s)
  • 1 Bar(s)
Leisure and activities
  • Well-being
  • Golf course 18 holes (nearby)
Business services
  • 2 Meeting room(s)
  • Self service business centre
  • Copy/print service available

Hotel location

Mercure Johannesburg Randburg Hotel

Cnr Republic road and
Brightwater Commons road
PO Box 2438
2125 johannesburg
south africa

Tel: +27113263300

Fax: (+27)11/7894175

Check-in from 12h00

Check out up to 11h00

  • By plane

    JOHANNESBURG At 44km / 27.34 miles

  • By car

    MALIBONGWE DRIVE At 3km / 1.86 miles

GPS :-26.098795, 27.990839

Our accommodation(s)

Standard Room with 1 double bed - Comfortable room with air conditioning, bathroom, satellite TV, WIFI access, modem point, direct dial telephone, hairdryer & safe deposit box Standard Room with 2 single beds - Comfortable room with air conditioning, bathroom, satellite TV, WIFI access, modem point, direct dial telephone, hairdryer & safe deposit box

Standard Room with 1 double bed

  • Max. number of persons: 3
  • Views: Garden View *

* Subject to availability

  • Wireless internet in your room
  • Coffee/tea making facilities
  • Satellite/cable colour TV
  • Direct dial telephone

Standard Room with 2 single beds

  • Max. number of persons: 3
  • Views: Garden View *

* Subject to availability

  • Wireless internet in your room
  • Coffee/tea making facilities
  • Satellite/cable colour TV
  • Direct dial telephone
Rooms

Our restaurants and bars

LIGHT MEALS

Type of cuisine: Cafe

BREAKFAST ROOM ONLY

Type of cuisine: Cafe

Breakfast can be enjoyed daily Monday to Friday ( 6.30 am-10.30 am) and on Saturday, Sunday and public holidays( 7.00 am-11.00 am).

LADIES BAR

Non contractual photo

Our Bar is open from 15:00 until 22:30 every day, offering a wide range of beverages and Mercure Fine Wines.

Dinner

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

Your meetings and events

Our meeting rooms

  • Number of meeting rooms: 2

  • Maximum size: 34

  • Maximum capacity: 30 people

Find out more

Our guest reviews for
Mercure Johannesburg Randburg Hotel

100% genuine reviews from our guests

Find out more

ALL Rating 4.1/5

1,083 reviews

tripadvisor

TripAdvisor Rating 3.5/5

202 reviews

Very well located, close to a Mall, along the main road, with a good open space where you can do your morning or evening walk, very safe.

Customer review rating 4.0/5

M., C. Business - 04/04/2021 Confirmed reviews ALL

Staff very friendly. You will enjoy the service of the chef for your breakfast. Nthambo and Lesedi at the reception will warmly welcome you. It is always good time to be there.

Dear Mvuala, Thank you for referencing so many of our team members by name, as we are now able to reach out to them individually and let them know how they made such a positive impact on your stay. Thank you again for this heartwarming review of your stay with us, we look forward to your next visit. Sincerely, Evah Khumalo Operations Manager

well located, very comfotable, all good.

Customer review rating 4.5/5

Anonymous Couples - 26/03/2021 Confirmed reviews ALL

very pleasant

Dear Venmala, Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon. Sincerely, Evah Khumalo Front Office Manager

Staff very friendly and professional

Customer review rating 5.0/5

Tabata Families - 26/03/2021 Confirmed reviews ALL

Reception guys are very helpful, rooms smell good and it’s just a place to be when you need to have a peace of mind.

Dear Tabata, Thank you for your very nice compliments for our team, they do work very hard every day to make sure our guests feel well attended to at all times and definitely are an asset to our hotel. We will certainly relay your praising comments to all of them and we are sure they will be pleased to know their efforts have been appreciated. Sincerely, Evah K. Front Office Manager

Good stay

Customer review rating 4.5/5

Itai Business - 07/03/2021 Confirmed reviews ALL

The service was customer centric right from the gate , reception and everywhere else. it was was first time in S.A and i was amazed at the level of customer service.

Dear Itai, Thank you for your very nice compliments for our team, they do work very hard every day to make sure our guests feel well attended to at all times and definitely are an asset to our hotel. We will certainly relay your praising comments to all of them and we are sure they will be pleased to know their efforts have been appreciated. Sincerely Evah Khumalo Operations Manager

Yes the Hotel was well located for me as i could walk to the office

Customer review rating 4.5/5

Hlobisile N. D. Business - 01/03/2021 Confirmed reviews ALL

The staff was very friendly and welcoming. There was a gentleman called Lesedi by the reception, he went out of his way just to make us welcomed and enjoy our stay. The Housekeeping staff also made sure that my room was kept clean throughout my stay.

Dear Hlobisile, Thank you for your very nice compliments for our team, they do work very hard every day to make sure our guests feel well attended to at all times and definitely are an asset to our hotel. We will certainly relay your praising comments to all of them and we are sure they will be pleased to know their efforts have been appreciated. Sincerely Evah Khumalo Operations Manager

Perfect location for me. Rooms are adequate and clean.

Customer review rating 4.5/5

Pragasan N. Business - 18/02/2021 Confirmed reviews ALL

Staff are always friendly and well mannered. Its a great place for a business man. I always uses this hotel as my preffered place to stay.

Dear Pragasan, Thank you for your lovely comments regarding the service you received from our team members, we will make sure to share your kind words as we know it will mean a great deal to them. Sincerely Evah Khumalo Operations Manager

Good stay

Customer review rating 5.0/5

Jeannette Business - 07/02/2021 Confirmed reviews ALL

Officials were very friendly

Well located

Customer review rating 3.5/5

Nomasixole Couples - 07/02/2021 Confirmed reviews ALL

friendly Staff at the reception Mr Lesedi... Best place indeed but no swimming pool

Dear Nomasixole, Thank you for referencing one of our team members by name, as we are now able to reach out to them individually and let them know how they made such a positive impact on your stay. Again we thank you for this wonderful review, it has been a pleasure for us to read and we look forward to serving you again soon Sincerely, Evah Khumalo Front Office Manager

Centrally located for my needs

Customer review rating 4.5/5

Cathy Business - 05/02/2021 Confirmed reviews ALL

I experienced friendly helpful staff, Lesedi was fantastic on my arrival. My room was clean and comfortable with everything I needed in it. I was however sad to see your gardens in desperate need of some attention as well as your hotel flags.

Was very good. Staff friendly &helpful. Well situated opposite mall.

Customer review rating 4.5/5

Nazley A. Couples - 26/12/2020 Confirmed reviews ALL

From the minute we arrived, the staff was very friendly and eager to be of assistance. The room was very clean and had everything we needed. Enjoyed the aircon cos it was very hot and I especially loved the shower with the seat in it. We stayed 3 nites and Will definitely return when in Johanneburg again. This was an unexpected stay as we had car problems, but it turned out to be an amazing experience. Thank u to all who made our stay so memorable

Customer review rating 4.0/5

Anonymous Solo - 20/12/2020 Confirmed reviews ALL

Satisfying

Well located with a good stay but rooms need some attention

Customer review rating 3.5/5

Yvette O. Business - 18/12/2020 Confirmed reviews ALL

You have made a wonderful effort to provide us with breakfast in bed - well done. I hope some of the food did not go to waste as I could not manage all of it - perhaps a little survey would have helped. I love staying at the Mercure. It is well located next to the Fernwood complex and the drive to St Stithians College for marking is not bad, but I did not feel comfortable sitting in the armchair as it needs recovering. The material is old and dirty and stained. Furthermore, the duvet outer was torn terribly and noticeably which made the inner creep out, and it made the overall feel second-hand. The carpets and curtains also need a good clean.

Customer review rating 3.5/5

David Friends - 18/12/2020 Confirmed reviews ALL

Everything was fine except the wifi, it only worked for few hours, although we were not travelling for business we wouldn't choose the hotel in future business trips as this is an essential part as we now manly work remotely.

Great stay

Customer review rating 4.5/5

Zamantuli Couples - 17/12/2020 Confirmed reviews ALL

I always book for 1 nights and I must say your beddings are very comfortable. The stuff is friendly.

Ideal place near shopping mall

Customer review rating 2.5/5

Tasneem M. Solo - 17/12/2020 Confirmed reviews ALL

Service has really dropped down from 2 years back in terms hospitality.

Not Brilliant

Customer review rating 2.0/5

Mark D. W. Business - 16/12/2020 Confirmed reviews ALL

Rooms were oldish, service was ok, no bottled water in rooms, i guess the hotel is old.

I did not enjoy my stay. The carpet in my room had very bad stains and the cupboard in which the fridge is found is too old and looks bad.

Customer review rating 3.0/5

Zuziwe M. Business - 16/12/2020 Confirmed reviews ALL

The Reception Staff were very professional and friendly. It is just the rooms and the discoloured towels as well as the carpet with its smell and stains that put me off.

Good

Customer review rating 3.5/5

Adrie V. Business - 16/12/2020 Confirmed reviews ALL

Staff had all relevant contacts and arrangements from my company. The room was fine. Linen was clean. The hotel went to some effort to arrange large breakfast packs during the covid period which was delivered to the room. Staff were very friendly and accommodating when travel arrangements changed. There were no sewing packs, plasters or business centre with computers available for guests, very few staff were on duty at reception. This may be due to covid policy. Generally a good stay with friendly staff.

Well located, everything you may need to buy jst a front opposite the hotel

Customer review rating 4.0/5

Lesley Couples - 09/12/2020 Confirmed reviews ALL

Had a good stay at de hotel.. Friendly stuff and just 2minutes walk to the shopping mall

great stay

Customer review rating 5.0/5

Reginald Z. K. Business - 08/12/2020 Confirmed reviews ALL

This was arguably one of the best places I have stayed at. The staff and management were excellent and the hotel all around was just an awesome experience

Our most recent 20 reviews

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