Mercure Johannesburg Randburg Hotel 3 stars

Customer review rating (ALL Rating) 4.1/5 317 reviews

Mercure Johannesburg Randburg Hotel - Image 1
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Description

Hotel extras

  • - Conveniently located opposite Ferndale-on-Republic Shopping Mall

  • - Located 10 minutes from the famous 3 course Randpark Golf Club

  • - Outdoor pool

  • - Free parking

  • - Free WIFI

Our accommodation(s)

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Hotel location

Mercure Johannesburg Randburg Hotel

Cnr Republic road and, Brightwater Commons road, PO Box 2438
2125 JOHANNESBURG
South Africa

GPS:-26.098795, 27.990839

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Car park
  • Restaurant
  • Fitness center
  • Wi-Fi
  • Air conditioning
  • Breakfast
  • Bar
  • Meeting rooms

BREAKFAST ROOM ONLY

Breakfast can be enjoyed daily Monday to Friday ( 6.30 am-10.30 am) and on Saturday, Sunday and public holidays( 7.00 am-11.00 am).

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

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ALL Rating  4.1/5  317 reviews

TripAdvisor Rating  3.5/5  207 reviews

Excellent service and clean rooms

Customer review rating 4.5/5

Jk M. Families - Confirmed reviews ALL

The hotel is just a stone throw away from the mall and the rooms are clean and spacious. I enjoyed my stay and will sure recommend it to friends.

Good Stay

Customer review rating 4.5/5

F J. Business - Confirmed reviews ALL

The rooms were clean. The stuff was very friendly and helpful when needed.

Dear Fidelity J., We very much appreciate your comments regarding your stay at the Mercure Johannesburg Randburg Hotel. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Prisca Hlatshwayo General Manager

Well located

Customer review rating 4.5/5

Tshepho P. C. Business - Confirmed reviews ALL

The check in was seamless and the staff was very friendly and exceptional. The rooms very clean

Dear Tshepho C., We very much appreciate your comments regarding your stay at the Mercure Johannesburg Randburg Hotel. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Prisca Hlatshwayo General Manager

Good stay and effecient help.

Customer review rating 4.5/5

R. M. Solo - Confirmed reviews ALL

It was very heart warming, the staff members are friendly and very helpful. Sis Brenda, the chef, cleaners and other reception personnel, Lebogang, security guards, I can't fault them in anyway.

Dear M. R., We very much appreciate your comments regarding your stay at the Mercure Johannesburg Randburg Hotel. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Prisca HLATSHWAYO General Manager

Poor service

Customer review rating 2.0/5

Aphiwe Business - Confirmed reviews ALL

The service at breakfast and dinner was terrible.

Dear Aphiwe S., Thank you for taking the time to tell us about your experience at the Mercure Johannesburg Randburg Hotel. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. Please will you give detailed information on what were the main concerns? At Mercure, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Prisca HLATSHWAYO General Manager

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Other web-users rate our hotel

  • 100 reviews 9.7/10 Location
  • 269 reviews 4.6/10 Room
  • 240 reviews 8.4/10 Service
  • 10 reviews 8.1/10 WiFi
  • 140 reviews 5.9/10 Cleanliness
  • 108 reviews 3.2/10 Comfort
  • 61 reviews 7/10 Breakfast
  • 55 reviews 4.1/10 Amenities

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