Mercure Johannesburg Midrand Hotel 3 stars

Customer review rating (ALL Rating) 3.8/5 157 reviews

Mercure Johannesburg Midrand Hotel - Image 1
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Description

Hotel extras

  • Ideal for Business travellers.

  • Easy access to major highways connecting you to Sandton and Pretoria

  • Practical access to Local and International Business Offices

  • Free unlimited Wi-Fi

  • A team that is always ready to Welcome you and help when in need.

Our accommodation(s)

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Room 1

Hotel location

Mercure Johannesburg Midrand Hotel

Old Pretoria Main Road, PO Box 7853, Halfway House
1685 MIDRAND
South Africa

GPS:-26.001089, 28.125536

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Car park
  • Restaurant
  • Wheelchair accessible
  • Wi-Fi
  • Air conditioning
  • Breakfast
  • Bar
  • Meeting rooms

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

Find out more

ALL Rating  3.8/5  157 reviews

Customer review rating 2.0/5

Ayanda D. Solo - Confirmed reviews ALL

Dear Ayanda, Thank you for taking your time to rate the hotel, We would like to sincerely apologise for any inconvenience caused, on the day of your stay there was no water in the local of Midrand, we were using our tanks and the water took a bit of time to fill up our pipes, the toilet extractor fan has been fixed. I would like to sincerely apologise again, we value our guests and our goal is to always please and give the best services ever. We would like you to give us a second chance to wow your expectations on your next business trip Sincerely, Stanley

Customer review rating 3.5/5

Sadie I. Business - Confirmed reviews ALL

Dear I., Thank you for taking the time to share your feedback. We appreciate your feedback about our friendly staff; this motivates us to forever deliver a great service and inspire friendliness in all the surrounding of our hotel. Please accept our sincere apologies for the inconvenience of the prices, the economy has changed and prices are high in hospitality at large. Your feedback is invaluable as it helps us improve the experience we provide to all our guests. We would appreciate the opportunity to discuss your experience further. Thank you once again for bringing these matter to our attention. We hope to have the opportunity to welcome you back and provide you with the high standard of service you deserve. Sincerely, Stanley Qayi

Customer review rating 3.0/5

Natalie F. Business - Confirmed reviews ALL

Dear Natalie, Thank you for taking the time to share your feedback. We are truly sorry to hear that your experience did not meet your expectations. Please accept our sincere apologies for the inconvenience caused by the shower heat up in the room that was allocated to you and the something that was broken, we will go around the room that was allocated to you and have a tharra check-up. This is certainly not the standard we strive to maintain, and we will address this with our Maintenance team to ensure our room inspection procedures are followed more diligently. Your feedback is invaluable as it helps us improve the experience we provide to all our guests. We would appreciate the opportunity to discuss your experience further and restore your confidence in our hotel. Please feel free to contact us directly at your convenience. Thank you once again for bringing these matters to our attention. We hope to have the opportunity to welcome you back and provide you with the high standard of service you deserve. Sincerely, Stanley Qayi

Customer review rating 5.0/5

Edward M. S. Business - Confirmed reviews ALL

Dear S., Thank you so much for your wonderful review and for taking the time to share your experience with us! We’re absolutely delighted to hear that you enjoyed every aspect of your stay—from our friendly staff and convenient location to the sustainable initiatives and excellent service at the bar. Your perfect scores across the board truly mean a lot to our team, and we’re thrilled that we could make your single trip so memorable. It’s especially rewarding to know that our efforts in sustainability and the ALL loyalty programme made a positive impact on your stay. We’re committed to creating meaningful experiences for our guests, and your feedback encourages us to keep striving for excellence. We look forward to welcoming you back soon—whether for business or leisure—and hope your next visit is just as exceptional. Sincerely, Stanley Qayi

Customer review rating 2.5/5

Petrus C. B. Business - Confirmed reviews ALL

Dear Petrus, Thank you for rating our hotel! We would like to apologies for the inconvenience of noise from the students who were guests, our night duty manager and security did speak to the students in regard to the noise they were making and it was sorted. We would like to apologies once again for the noise. We are glad that you enjoyed your stay and hope to see you again very soon. Sincerely, Stanley Qayi

Other web-users rate our hotel

  • 42 reviews 8.2/10 Location
  • 123 reviews 5/10 Room
  • 126 reviews 7.8/10 Service
  • 7 reviews 3.8/10 WiFi
  • 65 reviews 7.1/10 Cleanliness
  • 51 reviews 6.6/10 Breakfast
  • 51 reviews 5.1/10 Food
  • 48 reviews 2.9/10 Comfort

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