Mercure Johannesburg Midrand Hotel 3 stars

Customer review rating (ALL Rating) 4.0/5 187 reviews

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Mercure Johannesburg Midrand Hotel - Image 1
Mercure Johannesburg Midrand Hotel - Image 2
Mercure Johannesburg Midrand Hotel - Image 3
Mercure Johannesburg Midrand Hotel - Image 4
Old Pretoria Main Road, PO Box 7853, Halfway House, 1685 MIDRAND, South Africa

Description

Hotel extras

  • Ideal for Business travellers.

  • Easy access to major highways connecting you to Sandton and Pretoria

  • Practical access to Local and International Business Offices

  • Free unlimited Wi-Fi

  • A team that is always ready to Welcome you and help when in need.

Our accommodation(s)

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Hotel location

Mercure Johannesburg Midrand Hotel

Old Pretoria Main Road, PO Box 7853, Halfway House
1685 MIDRAND
South Africa

GPS:-26.001089, 28.125536

Telephone
Fax +27 11 312 2055

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Car park
  • Restaurant
  • Wheelchair accessible
  • Wi-Fi
  • Air conditioning
  • Breakfast
  • Bar
  • Meeting rooms

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

Find out more

ALL Rating  4.0/5  187 reviews

TripAdvisor Rating  3.5/5  139 reviews

I enjoyed my stay

Customer review rating 4.0/5

John M. Business - Confirmed reviews ALL

Dear John, Thank you for sharing your detailed feedback with us. We are delighted to hear that you found our staff friendly and your room very clean. It\'s great to know that all electrical equipment, including lights and air conditioning, was in good working order. We appreciate you bringing the hairline crack in the basin of Room 122 to our attention. We will ensure this is promptly addressed to maintain our high standards. Your feedback is valuable to us, and we look forward to welcoming you back for an even better stay. Sincerely, Evah Khumalo Hotel Manager

Good stay

Customer review rating 3.5/5

Palesa Business - Confirmed reviews ALL

Dear Palesa, Thank you so much for taking your time to review the hotel, your feedback is very important to us. it is within our best interest to always provide an exceptional service and to make it a point that our hotel becomes your second home whenever you travel. We appreciate you choosing us for your stay and we can\'t wait to welcome you back on your next trip. Kind Regards, Stanley Qayi

Friendly, Helpful staff

Customer review rating 3.5/5

Anonymous Business - Confirmed reviews ALL

Dear M., Thank you for sharing your feedback with us. We are sorry to hear that the location did not meet your expectations and that the lift being out of order caused inconvenience during your stay. We understand how challenging it can be to carry luggage up to the 3rd floor, and we apologize for this issue. On a positive note, we are pleased to hear that you found your room clean and comfortable, and that our staff were accommodating and friendly. Your kind words about our team are greatly appreciated. We value your feedback and will work on improving the aspects you mentioned to enhance the overall guest experience. We hope to have the opportunity to welcome you back in the future and provide a more seamless stay. Sincerely Evah Khumalo Hotel Manager

Needs maintenance

Customer review rating 2.0/5

Trina L. Business - Confirmed reviews ALL

Dear Trina Thank you for sharing your experience with us. We apologize for the issues you encountered during your stay, including the malfunctioning room keys, non-operational lifts, faulty lighting, and insufficient towels. We understand how these inconveniences impacted your stay, especially in comparison to your previous experiences. We will ensure our maintenance team addresses the electrical issues and our housekeeping staff checks all lights and plug sockets during cleaning. Your feedback is valuable, and we are committed to improving our services. We hope to have the opportunity to provide you with a better experience in the future. Thank you. Sincerely Evah Khumalo Hotel Manager

Housekeeping unprofessional, tried to overcharge... and guess... After 5 days, no points credit!

Customer review rating 3.0/5

Anonymous Solo - Confirmed reviews ALL

Dear Pierre Alexandre Thank you for your feedback. We apologize for the inconsistencies you experienced during your stay, including the fluctuating availability of towels, the lengthy check-out process, and the lack of discretion from housekeeping. We understand how frustrating these issues can be. We will address these concerns with our team to ensure better service and communication. Your feedback is valuable, and we are committed to improving our guest experience. We hope to have the opportunity to provide you with a better stay in the future. Thank you. Sincerely Evah Khumalo Hotel Manager

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Other web-users rate our hotel

  • 43 reviews 9.4/10 Location
  • 141 reviews 4.8/10 Room
  • 132 reviews 8.3/10 Service
  • 7 reviews 5.5/10 WiFi
  • 74 reviews 6.4/10 Cleanliness
  • 64 reviews 4/10 Comfort
  • 55 reviews 6/10 Breakfast
  • 53 reviews 4.5/10 Food

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Price from: 1 night for 1 person in the room category identified within the same price range, excluding additional services and breakfast. This refers to the lowest public price, including all taxes (Some taxes may be payable on arrival at the hotel (for example, tourist tax), depending on current local regulations.) for the accommodation concerned, found on https://all.accor.com/ site today, for a one-night stay in the next 20 days. Varies according to period and availability. The price is only guaranteed at the time of booking. All bookings (foreign) are payable in the local currency where the hotel is situated. Only the amount confirmed during the booking in the hotels local currency is guaranteed. An estimated conversion in your local currency may be given for reference but is not part of the contract. Your bank may charge you bank fees and/or exchange fees at the time of payment.