Mercure Johannesburg Midrand Hotel 3 stars

Customer review rating (ALL Rating) 3.8/5 125 reviews

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Mercure Johannesburg Midrand Hotel - Image 1
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Old Pretoria Main Road, PO Box 7853, Halfway House, 1685 MIDRAND, South Africa

Description

Hotel extras

  • Ideal for Business travellers.

  • Easy access to major highways connecting you to Sandton and Pretoria

  • Practical access to Local and International Business Offices

  • Free unlimited Wi-Fi

  • A team that is always ready to Welcome you and help when in need.

Our accommodation(s)

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Hotel location

Mercure Johannesburg Midrand Hotel

Old Pretoria Main Road, PO Box 7853, Halfway House
1685 MIDRAND
South Africa

GPS:-26.001089, 28.125536

Telephone
Fax +27 11 312 2055

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Car park
  • Restaurant
  • Wheelchair accessible
  • Wi-Fi
  • Air conditioning
  • Breakfast
  • Bar
  • Meeting rooms

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

Find out more

ALL Rating  3.8/5  125 reviews

Customer review rating 4.5/5

Siphokazi D. Solo - Confirmed reviews ALL

The staff was extremely friendly and helpful. The breakfast menu could do with a revamp to accommodate everyone. As someone who doesn’t eat chicken and pork, breakfast was quite limiting for me.

Dear Ms D., Thank you so much for your wonderful review and for taking the time to share your experience with us! We’re absolutely delighted to hear that you enjoyed every aspect of your stay—from our friendly staff and convenient location to the sustainable initiatives and excellent service at large. Your perfect scores across the board truly mean a lot to our team, and we’re thrilled that we could make your single trip so memorable. We truly apologies for the inconvenience in regard to the breakfast menu we have addressed it with the relevant department, and we are working on it. We’re committed to creating meaningful experiences for our guests, and your feedback encourages us to keep striving for excellence. We look forward to welcoming you back soon—whether for business or leisure—and hope your next visit is just as exceptional. Sincerely, Stanley Qayi

Customer review rating 2.0/5

Dejean N. Business - Confirmed reviews ALL

TV/DSTV services didn't work, Not enough drinking water in the room, elevator didn't work. I didn't have the chance to stay for breakfast but team gave pack which incl pork (I have halal diet - staff could've checked of any preferences). Aircon was very noisy (old tech). Yes, the rate was affordable but I won't be staying there again.

Dear Dejean, Thank you for your detailed feedback. We sincerely apologise for the many issues you experienced during your stay. We are sorry that the TV/DSTV, Wi‑Fi in Room 200, and elevator were not working, and that the aircon was noisy. These concerns have been flagged for urgent maintenance. We also apologise for not providing enough drinking water in the room. Regarding the breakfast pack, we regret the oversight in not checking your halal dietary requirements. We are reinforcing our procedures to ensure preferences are always confirmed before preparing takeaway meals. Your check‑out experience should have been warmer and more engaging, and we will be addressing this with our team. Thank you again for your feedback. We hope you will consider giving us another opportunity to offer you a better stay. Sincerely, Evah Khumalo Hotel Manager

Customer review rating 5.0/5

Drago M. F. Business - Confirmed reviews ALL

No comment

Dear Mr. F., Thank you very much for taking the time to share your feedback following your recent stay at Mercure Johannesburg Midrand. We are delighted to see your excellent scores and to know that you enjoyed a comfortable stay with us. It is especially encouraging to hear that your overall experience, accommodation, cleanliness, and interactions with our team all met your expectations. Your high rating of our sustainability efforts is also deeply appreciated, as this is an important focus for us. As a valued ALL – Accor Live Limitless Classic member, your loyalty means a great deal to us, and we are pleased that you had a positive experience from arrival to departure. We truly value your recommendation and your willingness to share your review with fellow travellers. It would be our pleasure to welcome you back on your next business trip or leisure visit. Sincerely, Evah Khumalo Hotel Manager

Customer review rating 5.0/5

Mmolai M. Couples - Confirmed reviews ALL

The place is very warm the house keeping,the reception the kitchen staff are so good with customers

Dear Mr. M., Thank you so much for taking the time to share such an outstanding review of your stay at Mercure Johannesburg Midrand Hotel. We are truly delighted to receive your perfect scores across all aspects of your experience. It warms our hearts to know that you found our team—from Housekeeping to Reception and the Kitchen—friendly, welcoming, and attentive. Creating a warm and comfortable environment is something we deeply care about, and your kind words are wonderful motivation for us all. Even though you couldn’t recall specific names, we will make sure the entire team knows they contributed positively to your stay. We are especially pleased that you enjoyed the cleanliness of your room, the smooth arrival and check-in process, and the convenience of booking through ALL.com. Knowing that the blankets smelled fresh and everything was well-sterilized reinforces our commitment to maintaining high hygiene standards. As a valued ALL Gold member, your satisfaction means a great deal to us, and it’s fantastic to know that you would highly recommend both our hotel and the loyalty programme to others. Thank you once again for choosing to stay with us and for sharing your experience with fellow travellers. We truly look forward to welcoming you back on your next visit from Botswana. Sincerely, Evah Khumalo Hotel Manager

Customer review rating 4.0/5

Mankone M. Business - Confirmed reviews ALL

Please is clean, the staff is always ready to assist. Thanks to everyone who assisted us in the morning of the 13 February 2026, our car had battery problems and the guys from reception and gate security helped us by push starting the car even though it was raining. It's not our first visit and it's always a joy to see and interact with mama Nosipho at reception, she's such a wonderful person, she'd ask about how our day was and that feels homely. Thanks to everyone, the house keeping staff thoroughly keep the rooms clean. Only regret is the lack of relaxing/lounging/pool area especially when one needs fresh air and a bit of sun (vitamin D) after spending the day in the boardroom.

Dear Ms. M., Thank you very much for sharing your thoughtful feedback following your recent stay at Mercure Johannesburg Midrand Hotel. We are truly delighted to hear that you had a comfortable stay and that our team once again made you feel welcome and well cared for. It warms our hearts to know that our staff was able to assist you on the morning of 13 February, especially under difficult weather conditions. The reception team and our Gate Security greatly appreciate your acknowledgement of their efforts. We are also incredibly pleased to hear the special mention of Mama Nosipho—she is indeed a gem, and we are grateful that her warmth and hospitality consistently make your visits feel homely. Your compliments on our cleanliness, breakfast selection, and the overall helpfulness of our team mean a great deal to us. Housekeeping and all departments take pride in maintaining high standards, and your recognition is truly motivating. We also appreciate your constructive feedback regarding the lack of a relaxing outdoor area. This is valuable insight, and we will certainly take it into consideration as we continue to look at ways to enhance guest comfort and overall experience—especially for our business travellers who may wish to unwind and enjoy some fresh air after a long day. Thank you again for your continued support and for choosing to stay with us. We look forward to welcoming you back and creating many more warm, memorable experiences for you. Sincerely, Evah Khumalo Hotel Manager

Other web-users rate our hotel

  • 40 reviews 8.5/10 Location
  • 119 reviews 5.1/10 Room
  • 122 reviews 8.3/10 Service
  • 72 reviews 7.2/10 Cleanliness
  • 49 reviews 5.3/10 Breakfast
  • 47 reviews 3/10 Comfort
  • 43 reviews 1.5/10 Amenities
  • 11 reviews 0/10 Vibe

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