Mercure Johannesburg Midrand Hotel 3 stars

Customer review rating (ALL Rating) 4.1/5 264 reviews

Mercure Johannesburg Midrand Hotel - Image 1
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Description

Hotel extras

  • Ideal for Business travellers.

  • Easy access to major highways connecting you to Sandton and Pretoria

  • Practical access to Local and International Business Offices

  • Free unlimited Wi-Fi

  • A team that is always ready to Welcome you and help when in need.

Our accommodation(s)

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Hotel location

Mercure Johannesburg Midrand Hotel

Old Pretoria Main Road, PO Box 7853, Halfway House
1685 MIDRAND
South Africa

GPS:-26.001089, 28.125536

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Car park
  • Restaurant
  • Wheelchair accessible
  • Wi-Fi
  • Air conditioning
  • Breakfast
  • Bar
  • Meeting rooms

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

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ALL Rating  4.1/5  264 reviews

TripAdvisor Rating  3.5/5  139 reviews

Good stay

Customer review rating 5.0/5

Nkosinathi Families - Confirmed reviews ALL

Was very good

Dear Nkosinathi B., We very much appreciate your comments regarding your stay at the Mercure Johannesburg Midrand Hotel. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Rexy Mgwili Front Office Manager

Well, located..Not too clean

Customer review rating 2.5/5

Anonymous Solo - Confirmed reviews ALL

The cleaning services were poor..the toilet was smelling the whole time and the carpet was rarely clean.

Dear Anita M., Thank you for taking the time to tell us about your experience at the Mercure Johannesburg Midrand Hotel. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Mercure, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Rexy Mgwili Front Office Manager

Over Priced

Customer review rating 2.5/5

Jan V. Business - Confirmed reviews ALL

The stay and service is fine but the meals is way over priced. Will try another hotel next year with Huntex

Dear Jan V., Thank you for taking the time to tell us about your experience at the Mercure Johannesburg Midrand Hotel. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Mercure, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Rexy Mgwili Front Office Manager

Great location next to the Gallagher estate conference center!

Customer review rating 4.0/5

M. Couples - Confirmed reviews ALL

I booked one night at this Mercure hotel as it was a 5 min walk from the Huntex exhibition. The accommodation was great, no complaints, clean, comfortable, no noise, etc. I will definitely use this hotel again due to it's strategic location. My only recommendation, would be to make your breakfasts more affordable. R300 (plus) is too expensive, rather, reduce this amount by half, and you'll be guaranteed more customers.

Dear Rosier-Jones M., Thank you for taking the time to share your feedback. We hope to welcome you back to our hotel very soon! Sincerely, Rexy Mgwili Front Office Manager

Clean and comfortable

Customer review rating 4.0/5

Robert K. Couples - Confirmed reviews ALL

Friendly and helpful reception staff; the lift was out of order but we were given a room on Floor 2 so there were only a few steps to climb (Floor 1 = Ground floor). The room was small but clean and comfortable and the bathroom appeared to have been recently renovated. Although the Gautrain station is only 20 minutes walk away, the receptionist suggested a taxi was the better option, which she ordered for us (ZAR31, 5 minutes.)

Dear Robert K., We very much appreciate your comments regarding your stay at the Mercure Johannesburg Midrand Hotel. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Rexy Mgwili Front Office Manager

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Other web-users rate our hotel

  • 41 reviews 8.8/10 Location
  • 181 reviews 4.9/10 Room
  • 187 reviews 8.3/10 Service
  • 15 reviews 5.5/10 WiFi
  • 97 reviews 5.5/10 Cleanliness
  • 78 reviews 3.9/10 Comfort
  • 66 reviews 5.6/10 Breakfast
  • 66 reviews 5.2/10 Food

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