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Mercure Johannesburg Midrand Hotel 3 stars

TripAdvisor rating 3.5/5 133 reviews
Mercure Johannesburg Midrand Hotel
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+ 17 Services
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Room 1

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Hotel extras

  • Ideal for Business travellers.

  • Easy access to major highways connecting you to Sandton and Pretoria

  • Practical access to Local and International Business Offices

  • Free unlimited Wi-Fi

  • A team that is always ready to Welcome you and help when in need.

This hotel participates to Planet 21 and is acting in favour of Positive Hospitality.

Services in the hotel and nearby

Check-in from 14h00

Check out up to 11h00

Paying

Services and practical information
  • Online check-in
  • WIFI/Internet Access
  • Parking
  • Accessibility for people with reduced mobility
  • Air conditioned
  • Languages spoken at the hotel
  • Reception open 24 hours a day
  • Dry cleaning / IroningPaying
  • Boutiques/shopping
Catering
  • Breakfast
  • 1 restaurant(s)
  • 1 bar(s)
  • Self-service catering
Leisure and activities
  • Tanning salon (Nearby)
Business services
  • 1 meeting room(s)
  • Copy/print service available

Hotel location

Mercure Johannesburg Midrand Hotel

Old Pretoria Main Road
PO Box 7853
Halfway House
1685
midrand
south africa

Tel: +27113122020

Fax: (+27)11/3122055

Contact email

Check-in from 14h00

Check out up to 11h00

  • By plane

    GRAND CENTRAL JOHANNESBURG At 5km / 3.11 miles

  • By plane

    O. R TAMBO INT At 30km / 18.64 miles

  • By car

    ALLANDALE At 5km / 3.11 miles

GPS :-26.001089, 28.125536

Our accommodations

The Mercure Hotel Midrand has 92 air-conditioned rooms, you can choose between a Standard Double or Standard Twin room with en-suite bathroom containing a shower. All are comfortable and equipped with telephones, Satellite TV, Wi-Fi, electronic safes and coffee making facilities.

Standard Room with 1 double bed

  • Max. number of persons: 2
  • Wireless internet in your room
  • Coffee/tea making facilities
  • Satellite/cable colour TV
  • Business Desk
  • Iron(...)

Standard Room with 2 single beds

  • Max. number of persons: 2
  • Wireless internet in your room
  • Coffee/tea making facilities
  • Satellite/cable colour TV
  • Business Desk
  • Iron(...)

Our restaurants and bars

Mercure Restaurant

Type of cuisine: Regional

Photo non contractuelle / Strictly non binding

Mercure Hotel Midrand invites you to experience our sumptuous South African Breakfast, Dinner from the A-la-Carte menu with some local specialities. Our Restaurant team is passionate and will ensure you have an all round local experience.

Bar Facilities Available

Photo non contractuelle / Strictly non binding

Bar Facilities Available

Your meetings and events

Our meeting rooms

  • Number of meeting rooms: 1

Find out more

Our guest reviews for
Mercure Johannesburg Midrand Hotel

100% genuine reviews from our guests

Find out more

ALL Rating 4.1/5

1,722 reviews

tripadvisor

TripAdvisor Rating 3.5/5

133 reviews

Mr

Customer review rating 4.1/5

Skhumbuzo X. Business - 02/12/2019 Confirmed reviews ALL

This place is very welcoming, well maintained, the room is conformable, shower extremely neat.

Lots of small things

Customer review rating 4.1/5

Kobus Business - 02/12/2019 Confirmed reviews ALL

My overall stay was not bad, being the fourth time in four weeks that I spent a couple of days in a hotel, this was second in line as the best experience. Small things that spoiled it slightly: Carpets in room looks old - not worn, maybe the style or it needs a wash. Tea and coffee facilities in room but nothing to stir it with (teaspoon or stirrers). First morning was half way through my breakfast before someone showed up in kitchen who could fry me some eggs. Food in serving dishes not watched, some empty, some dried out. No air-conditioning in restaurant area making it warm and uncomfortable. The age of the hotel is showing, especially with cabinets and desk in room.

Satisfied

Customer review rating 4.1/5

R. M. Business - 02/12/2019 Confirmed reviews ALL

My employer booked me on time, but on my arrival I was told that the non-smoking rooms are full, whereby I was booked at room 222. there is single beds this experience was not good and your supper for 4nights it was only chicken and beef that was dished instant of having fish or Pork once. Your breakfast was excellent. There is no gymnasium/a place to train your clients have to walk on the street for training in the morning.

Dear Mahlomola, Thank you very much for your feedback regarding your stay with us. I sincerely apologise for the inconvenience caused. Your feedback is very important to us, please rest assured that I am taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Kind Regards, Elma Labuschagne General Manager

Mr

Customer review rating 4.1/5

George A. O. Business - 28/11/2019 Confirmed reviews ALL

Ok

Dear George, Thank you very much for your feedback and rating of our services and product. At Mercure, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. It’s our hope that you will give us the opportunity to host you again in the near future. Kind Regards, Elma Labuschagne General Manager

N/A

Customer review rating 4.1/5

G. Couples - 26/11/2019 Confirmed reviews ALL

I was happy with the facilities, place was easy to find , friendly staff and good breakfast

Dear Lucky, Thank you very much for your feedback regarding your stay with us. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Kind Regards, Elma Labuschagne General Manager

Ms

Customer review rating 4.1/5

Lungi X. Business - 26/11/2019 Confirmed reviews ALL

So wonderful night I had spent. Food breakfast was so marvelous

Dear Lungi, Thank you very much for your feedback regarding your stay with us. We are pleased to read your positive review and are glad you had a great experience. It is our mission to delight our guests every day. I will certainly share your feedback with the staff and they will be delighted to see their hard work has been noticed. We look forward to welcome you back again very soon.. Kind Regards, Elma Labuschagne General Manager

bad

Customer review rating 4.1/5

Precious Business - 25/11/2019 Confirmed reviews ALL

not as good as what we see from the pictures. It was very noisy could here what the people next to me are talking about and unfortunately I also lost my nails in my room

Dear Colisile N., Thank you very much for your feedback regarding your stay with us. I sincerely apologise for the inconvenience caused. Your feedback is very important to us, please rest assured that I am taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Kind Regards, Elma Labuschagne General Manager

It was a good stay there were just a smell in the room like someone smoked in it

Customer review rating 4.1/5

Jeanette Business - 22/11/2019 Confirmed reviews ALL

Nice stay just bad smell in room

Alright.

Customer review rating 4.1/5

Anonymous Business - 22/11/2019 Confirmed reviews ALL

I was placed on a floor that had a heavy cigarette smoke smell. You need to separate smoking guests and non-smoking guests and I do not feel it is appropriate to leave non-smokers on a smoking floor.

Dear Kerri-Lee, Thank you very much for your feedback regarding your stay with us. I sincerely apologise for the inconvenience caused. Your feedback is very important to us, please rest assured that I am taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Kind Regards, Elma Labuschagne General Manager

Good but need improvement

Customer review rating 4.1/5

Rodgers Families - 19/11/2019 Confirmed reviews ALL

Kindly use the softeners eg starsoft when rinsing your blanket or bed liners. The room was very starvy/bad odour. Thefere, open the window when cleaning. This will Enable ventilation and fresh air to come in.

Dear Rodgers, Thank you very much for your feedback regarding your stay with us. I sincerely apologise for the inconvenience caused. Your feedback is very important to us, please rest assured that I am taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Kind Regards, Elma Labuschagne General Manager

very mediocre

Customer review rating 4.1/5

Wim Solo - 19/11/2019 Confirmed reviews ALL

Small room with a very worn out easy chair. Bed OK. Internet fast. When checking out I was requested to pay the 1% tourism levy, although my prepaid reservation very clearly indicated that I was to pay R 0 at the hotel.

Dear Wim, Thank you very much for your feedback regarding your stay with us. I sincerely apologise for the inconvenience caused. Your feedback is very important to us, please rest assured that I am taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Kind Regards, Elma Labuschagne General Manager

Facilities offers comfort , affordable rates and is in close proximity of Gallagher Estates.

Customer review rating 4.1/5

Gabriel N. Business - 18/11/2019 Confirmed reviews ALL

I have been staying at this hotel for a few number of years , almost 3 times a year to attend seminars @ Gallagher Estates. This is self explanatory. We like the hospitality , service and most of all the closeness to were we attend Seminar. a walking distance.

Dear Gabriel, First and foremost we would like to thank you for the praising review you shared following your recent stay and are delighted to read that we were able to match your expectations. We look forward to welcome you back again in the near future. Kind Regards, Elma Labuschagne General Manager

Very satisfied

Customer review rating 4.1/5

Namasiku Business - 17/11/2019 Confirmed reviews ALL

It was an awesome experience. Will definitely come back.

Dear Jennifer, Thank you very much for your feedback regarding your stay with us. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Kind Regards, Elma Labuschagne General Manager

Absolute wonderful, rooms were nice and the food were great but most of all the Staff were friendly

Customer review rating 4.1/5

Francois H. Business - 15/11/2019 Confirmed reviews ALL

Staff were very friendly and the food were great, rooms very nice thank you

Dear Francois, Thank you very much for your feedback regarding your stay with us. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Kind Regards, Elma Labuschagne General Manager
Customer review rating 4.1/5

Anonymous Business - 15/11/2019 Confirmed reviews ALL

Not satisfied with the shower

Dear Marubini, Thank you very much for your feedback regarding your stay with us. I sincerely apologise for the inconvenience caused. Your feedback is very important to us, please rest assured that I am taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Kind Regards, Elma Labuschagne General Manager

Better than home away from home!

Customer review rating 4.1/5

Antje S. Business - 12/11/2019 Confirmed reviews ALL

The reception staff was extremely helpful and courteous, and very capable of dealing with groups of people. Housekeeping is very efficient and quick to respond to requests, and the Maintenance Team superquick and solution oriented! We always come in groups on business trips and it makes our stays easy and smooth, and creates the space to relax in between business meetings.

Dear Antje, Thank you very much for your feedback regarding your stay with us. We are pleased to read your positive review and are glad you had a great experience. It is our mission to delight our guests every day. I will certainly share your feedback with the staff and they will be delighted to see their hard work has been noticed. We look forward to welcome you back again very soon.. Kind Regards, Elma Labuschagne General Manager

Satisfactory

Customer review rating 4.1/5

Neil S. Business - 12/11/2019 Confirmed reviews ALL

Satisfactory

Dear Neil, Thank you very much for your feedback regarding your stay with us. I will definitely share the feedback with the team as it serves as encouragement to continuously improve our services and product. Its our hope that you will give us the opportunity to host you again in the near future. Kind Regards, Elma Labuschagne General Manager

Mr

Customer review rating 4.1/5

Maketane M. Business - 11/11/2019 Confirmed reviews ALL

Wooow for a change not even a faint smell of cigarettes smoke. Had a great peaceful sleep. The breakfast though was a great let down. There was simply no choice. For R165 surely one can get a great breakfast, externally. If you have pork sausages then beef sausages should be an option.

Dear Zonke, Thank you very much for your feedback regarding your stay with us. I sincerely apologise for the inconvenience caused. Your feedback is very important to us, please rest assured that I am taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Kind Regards, Elma Labuschagne General Manager

Extremely good

Customer review rating 4.1/5

Themba M. Families - 10/11/2019 Confirmed reviews ALL

Wonderful experience

Dear Themba, First and foremost we would like to thank you for the praising review you shared following your recent stay and are delighted to read that we were able to match your expectations. We look forward to welcome you back again in the near future. Kind Regards, Elma Labuschagne General Manager

Satisfied

Customer review rating 4.1/5

Japhet Business - 08/11/2019 Confirmed reviews ALL

Staff were very warm and friendly. Room was clean and well serviced. Diet can improve

Dear Japhet, Thank you very much for your feedback regarding your stay with us. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Kind Regards, Elma Labuschagne General Manager
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