Mercure Johannesburg Midrand Hotel 3 stars

Customer review rating 4.2/5 1,864 reviews

ALLSAFE approved hotel

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Mercure Johannesburg Midrand Hotel
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+ 20 Services

Hotel extras

  • Ideal for Business travellers.

  • Easy access to major highways connecting you to Sandton and Pretoria

  • Practical access to Local and International Business Offices

  • Free unlimited Wi-Fi

  • A team that is always ready to Welcome you and help when in need.

This hotel participates to Planet 21 and is acting in favour of Positive Hospitality.

Services in the hotel and nearby

Check-in from 14h00

Check out up to 11h00

Paying

Services and practical information
  • Online check-in
  • WIFI/Internet Access
  • Parking
  • Accessibility for people with reduced mobility
  • Air conditioned
  • Languages spoken at the hotel
  • Reception open 24 hours a day
  • Dry cleaning / Ironing Paying
  • Boutiques/shopping
Catering
  • Breakfast Paying
  • 1 Restaurant(s)
  • 1 Bar(s)
Leisure and activities
  • Tanning salon (nearby)
Business services
  • 1 Meeting room(s)
  • Copy/print service available

Hotel location

Mercure Johannesburg Midrand Hotel

Old Pretoria Main Road
PO Box 7853
Halfway House
1685 midrand
south africa

Tel: +27113122020

Fax: (+27)11/3122055

Check-in from 14h00

Check out up to 11h00

  • By plane

    GRAND CENTRAL JOHANNESBURG At 5km / 3.11 miles

  • By plane

    O. R TAMBO INT At 30km / 18.64 miles

  • By car

    ALLANDALE At 5km / 3.11 miles

GPS :-26.001089, 28.125536

Our accommodation(s)

The Mercure Hotel Midrand has 92 air-conditioned rooms, you can choose between a Standard Double or Standard Twin room with en-suite bathroom containing a shower. All are comfortable and equipped with telephones, Satellite TV, Wi-Fi, electronic safes and coffee making facilities.

Our restaurants and bars

Mercure Restaurant

Type of cuisine: Regional

Mercure Hotel Midrand invites you to experience our sumptuous South African Breakfast, Dinner from the A-la-Carte menu with some local specialities. Our Restaurant team is passionate and will ensure you have an all round local experience.

BREAKFAST ROOM

Full English & Continental Breakfasts served daily

Non contractual photo

Bar Facilities Available

Bar Facilities Available

Non contractual photo

  • Monday Closed
  • Tuesday Closed
  • Wednesday Closed
  • Thursday Closed
  • Friday Closed
  • Saturday Closed
  • Sunday Closed

Your meetings and events

Our meeting rooms

  • Number of meeting rooms: 1

Find out more

Our guest reviews for
Mercure Johannesburg Midrand Hotel

100% genuine reviews from our guests

Find out more

ALL Rating 4.2/5

1,864 reviews

TripAdvisor Rating 3.5/5

135 reviews

Good stay

Customer review rating 4.5/5

Reece M. Business - 16/09/2021 Confirmed reviews ALL

nice rooms also breakfast was good

Dear Reece M., We very much appreciate your comments regarding your stay at the Mercure Johannesburg Midrand Hotel. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Faith Mulaudzi Hotel Manager

Uncomfortable stay

Customer review rating 0.5/5

Nthabiseng Families - 13/09/2021 Confirmed reviews ALL

Room 210 bed needs to be replaced. The bed was uncomfortable to sleep on. In the morning the kitchen staff wanted to verify whether my booking included breakfast how embrassing was that especially when my family is already eating they blamed it on the system. I didnt take kindly to take.

Dear Nthabiseng T., Thank you for taking the time to tell us about your experience at the Mercure Johannesburg Midrand Hotel. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Mercure, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Faith Mulaudzi Hotel Manager

Good stay

Customer review rating 5.0/5

Taurai C. Business - 12/09/2021 Confirmed reviews ALL

We had a generally great stay.

Dear Taurai C., We very much appreciate your comments regarding your stay at the Mercure Johannesburg Midrand Hotel. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Faith Mulaudzi Hotel Manager

Good stay

Customer review rating 4.5/5

Michaela Families - 09/09/2021 Confirmed reviews ALL

Staff were friendly. Breakfast was good and room was clean

Dear Michaela M., We very much appreciate your comments regarding your stay at the Mercure Johannesburg Midrand Hotel. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Faith Mulaudzi Hotel Manager

Home away from home

Customer review rating 5.0/5

Stefan A. J. Business - 07/09/2021 Confirmed reviews ALL

The staff is very helpful and friendly and the rooms very comfortable. The carpet of room 116 needs a good wash otherwise we are impressed with the hotel and the friendly staff.

Dear S A D., We very much appreciate your comments regarding your stay at the Mercure Johannesburg Midrand Hotel. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Faith Mulaudzi Hotel Manager
Customer review rating 1.5/5

Susana Business - 04/09/2021 Confirmed reviews ALL

The carpets, sofa couch and chair was extremely dirty. The place didn't feel clean

Dear Susana M., Thank you for taking the time to tell us about your experience at the Mercure Johannesburg Midrand Hotel. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Mercure, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Faith Mulaudzi Hotel Manager

I did not sleep there

Customer review rating 0.5/5

Anonymous Solo - 30/08/2021 Confirmed reviews ALL

I left just before midnight, it was 2 hours after I booked. The carpet was dirty, there was a weird smell, I was not able to charge my phone. The hotel is made for people who planned well that they will be away from home and packed all the relevant items. A person who got stranded and decided to stay the night will not be happy as the items provided by the hotel are too minimal to cater for emergency situations.

Dear Minenhle S., Thank you for taking the time to tell us about your experience at the Mercure Johannesburg Midrand Hotel. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Mercure, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Faith Mulaudzi Hotel Manager

Good stay

Customer review rating 4.0/5

Jason A. Families - 18/08/2021 Confirmed reviews ALL

The best staff ever,l Good breakfast Limited tv channels Good security Overall stay was satisfactory

Dear J A., We very much appreciate your comments regarding your stay at the Mercure Johannesburg Midrand Hotel. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Faith Mulaudzi Hotel Manager

Great

Customer review rating 5.0/5

David S. Business - 17/08/2021 Confirmed reviews ALL

Satisfying

Dear DAVID MOHLATLEGO S., We very much appreciate your comments regarding your stay at the Mercure Johannesburg Midrand Hotel. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Faith Mulaudzi Hotel Manager.

Good stay

Customer review rating 4.0/5

Thembi Business - 16/08/2021 Confirmed reviews ALL

I enjoyed my stay at your hotel. Staff were very friendly and the room was always clean.

Dear T A N., We very much appreciate your comments regarding your stay at the Mercure Johannesburg Midrand Hotel. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Faith Mulaudzi Hotel Manager

Very welcoming, good stay!

Customer review rating 4.5/5

Yolande Business - 09/08/2021 Confirmed reviews ALL

Excellent staff, neat room!

Dear Yolande V., We very much appreciate your comments regarding your stay at the Mercure Johannesburg Midrand Hotel. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Faith Mulaudzi Hotel Manager

Great stay

Customer review rating 5.0/5

Bjorn Couples - 11/07/2021 Confirmed reviews ALL

The hotel is clean. The room was sanitized and the staff very helpful. Location is so central as well.

Dear Nompumelelo M., We very much appreciate your comments regarding your stay at the Mercure Johannesburg Midrand Hotel. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Faith Mulaudzi Hotel Manager

Great Stay

Customer review rating 4.5/5

Anonymous Solo - 09/07/2021 Confirmed reviews ALL

Friendly stuff; very welcoming and helpful. The rooms were nice and clean, the place was great. Would definitely recommend.

Dear Saidi Abraham P., We very much appreciate your comments regarding your stay at the Mercure Johannesburg Midrand Hotel. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Faith Mulaudzi Hotel Manager

Great staff and service.

Customer review rating 4.0/5

-- Business - 02/07/2021 Confirmed reviews ALL

The hotel is conveniently located and the staff is great, friendly and extremely helpful.

Dear T I M., Thank you very much for your feedback regarding your stay with us. We are pleased to read your positive review and are glad you had a great experience. It is our mission to delight our guests every day. I will certainly share your feedback with the staff and they will be delighted to see their hard work has been noticed. We look forward to welcome you back again very soon.. Kind Regards, Elma Labuschagne General Manager
Customer review rating 2.0/5

Ntokozo M. Business - 28/06/2021 Confirmed reviews ALL

good day i was expecting better from the hotel but was not satisfied.I wont mention much but part from not having a bath a night and aircon not warm enough,hopefully it will b rectified for me to come back. thank you

Dear Ntokozo M., Thank you for taking the time to tell us about your experience at the Mercure Johannesburg Midrand Hotel. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Mercure, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Faith Mulaudzi Hotel Manager

well located

Customer review rating 5.0/5

Moipone K. Couples - 21/06/2021 Confirmed reviews ALL

I used to stay in this hotel back in the days 19…. I see the standard of hygiene is still high and am grateful. Only had issue with tea stir equipment not provided but the receptionist assisted and i must say the lady is so friendly and customer orientated as well overall will still come back

Dear Moipone k., We very much appreciate your comments regarding your stay at the Mercure Johannesburg Midrand Hotel. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Faith Mulaudzi Hotel Manager

Attentive staff but rooms needs an update

TripAdvisor rating 4.0/5

adamneet_b Business - 14/07/2019 TripAdvisor review

Typical of a Mercure Hotel so you know what you are getting. The staff in this place are really what made it a pleasurable stay. All were very polite, helpful, attentive and had a great positive attitude no matter what their role was. The hotel is in a great location for the Gallagher Exhibition Centre although there isn't much else close by. Rooms are average size for a 3 star property however, the bathroom was a bit 'used'. The shower tiles and skin were stained from the constant use and the bathroom was looking a bit tired. The room, although simple, was clean and the bed was comfortable.

Dear Adamnnet, Thank you very much for your feedback and rating of our services and product. At Mercure, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. It’s our hope that you will give us the opportunity to host you again in the near future. Kind Regards, Elma Labuschagne General Manager

Clean and comfortable

TripAdvisor rating 4.0/5

shawnmS8446WV Couples - 18/01/2018 TripAdvisor review

Came to midrand for a wedding, hotel was perfectly positioned 3km away. Room was clean, checking in was effortless. Pleasant stay. It's a little gem hidden in in a not so pleasant neighbourhood. Good hotel, maybe better if in a nicer part of midrand

Dear Shawn, Thank you very much for your feedback regarding your stay with us. It's always a pleasure to receive positive feedback as it serves as encouragement to all staff to continously improve in our services and product. We look forward to welcome you back again in the near future. Kind Regards, Elma Labuschagne General Manager

Mercure Midrand

TripAdvisor rating 5.0/5

acmkhatshwa Business - 16/06/2017 TripAdvisor review

The hotel is excellent in every way if one has to consider the rate. Rooms have minimum noise, high speed Wi-Fi and caring staff. Security at the gate amazing when attending to foreigners. Please consider fixing the online rate if I extend my stay on a visit.

Dear Mr Khatshwa, Thank you very much for your feedback regarding your stay with us. I are very pleased to hear that we have been able to turn you into one of our loyal Guests Thank you for your kind recommendations of our services and facilities and for sharing this with the TripAdvisor community... We look forward to Welcome you back in the near future. Kind Regards, Elma Labuschagne General Manager

Great services!

TripAdvisor rating 4.0/5

933renatek Business - 29/05/2017 TripAdvisor review

Room- Clean, welcoming and secure People (employees)- very friendly and helpful The food (breakfast)- Delicious and sufficient also very healthy I loved the gift (candy) that I found in my room after a long day. It made my stay pleasant. The hotel is tidy, welcoming and offers impeccable services.

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