Mercure Johannesburg Midrand Hotel

Mercure Johannesburg Midrand Hotel 3 stars

Customer review rating (ALL Rating) 4.3/5 150 reviews

ALLSAFE approved hotel

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Description

Hotel extras

  • Ideal for Business travellers.

  • Easy access to major highways connecting you to Sandton and Pretoria

  • Practical access to Local and International Business Offices

  • Free unlimited Wi-Fi

  • A team that is always ready to Welcome you and help when in need.

This hotel participates to Planet 21 and is acting in favour of Positive Hospitality.

Hotel location

Mercure Johannesburg Midrand Hotel

Old Pretoria Main Road, PO Box 7853, Halfway House
1685 MIDRAND
South Africa

  • By plane

    GRAND CENTRAL JOHANNESBURG At 5km / 3.11 miles

  • By plane

    O. R TAMBO INT At 30km / 18.64 miles

  • By car

    ALLANDALE At 5km / 3.11 miles

GPS:-26.001089, 28.125536

Hotel services

Check-in from - Check out up to

In summary
On site
  • Car park
  • Restaurant
  • Wheelchair accessible hotel
  • Air conditioning
  • Wi-Fi
  • Breakfast
  • Bar
  • Meeting rooms

Our accommodation(s)

The Mercure Hotel Midrand has 92 air-conditioned rooms, you can choose between a Standard Double or Standard Twin room with en-suite bathroom containing a shower. All are comfortable and equipped with telephones, Satellite TV, Wi-Fi, electronic safes and coffee making facilities.

Our guest reviews

Our guest reviews for
Mercure Johannesburg Midrand Hotel

100% genuine reviews from our guests

Find out more

ALL Rating  4.3/5  150 reviews

TripAdvisor Rating  3.5/5  135 reviews

Good stay.

Customer review rating 4.5/5

Anonymous Couples - Confirmed reviews ALL

Having made use of your other Mercure Hotels, it was an obvious choice when I had to attend a workshop at Kyalami. Good value for money.

Dear Martha V., We very much appreciate your comments regarding your stay at the Mercure Johannesburg Midrand Hotel. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Bianca Riley

I really enjoyed my stay. Will reconment to anyone.

Customer review rating 5.0/5

Gideon Business - Confirmed reviews ALL

I love the food. Really good food and service. Helpdesk is also very helpfull. Rooms are always clean. I dont have anything negative to say, but thankyou.

Dear Gideon L., We very much appreciate your comments regarding your stay at the Mercure Johannesburg Midrand Hotel. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Bianca Riley

Good stay

Customer review rating 5.0/5

Tlou Solo - Confirmed reviews ALL

Wow.. I really enjoyed to be your guest' you treat people at the same level.. I like to come again I felt like I am at home. Thanks I really appreciate

Dear Tlou Jeffrey M., We very much appreciate your comments regarding your stay at the Mercure Johannesburg Midrand Hotel. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Management.

The staff members are welcoming and treat was extremely Awesome

Customer review rating 5.0/5

The R. W. W. A. A. C. Couples - Confirmed reviews ALL

The reception was overwhelming from security at the gate to the reception... Everything went well

Dear Manku S., We very much appreciate your comments regarding your stay at the Mercure Johannesburg Midrand Hotel. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Management

Well located

Customer review rating 4.5/5

Jan V. Business - Confirmed reviews ALL

Good, clean and friendly. Well located. I can recommend the hotel to any one.

Dear Jan V., We very much appreciate your comments regarding your stay at the Mercure Johannesburg Midrand Hotel. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Prisca Hlatshwayo Hotel Manager

Good service all round and breakfast was amazing

Customer review rating 4.5/5

M. S. Families - Confirmed reviews ALL

Peaceful and the breakfast was amazing, the room was cleaned and the sheets where clean

Dear S. M., We very much appreciate your comments regarding your stay at the Mercure Johannesburg Midrand Hotel. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Prisca Hlatshwayo Hotel Manager

Good stay

Customer review rating 4.5/5

Marrietta Business - Confirmed reviews ALL

The place is clean and well kept. The customer service was out of this world with friendly faces both at the reception and restaurant. It was the first time at that area but the staff was so welcoming and were able to show me important nearby places. I will definitely visit again

Dear Marrietta M., We very much appreciate your comments regarding your stay at the Mercure Johannesburg Midrand Hotel. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Management

Well located

Customer review rating 3.5/5

Kudzaishe Business - Confirmed reviews ALL

It was okay, though I faced challenges on blankets .The interaction with the stuff was great as well

Dear Kudzaishe M., Thank you for taking the time to tell us about your experience at the Mercure Johannesburg Midrand Hotel. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Mercure, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Management

Safe and friendly hotel

Customer review rating 5.0/5

Daniel C. Families - Confirmed reviews ALL

I was impressed with the friendly team.

Dear Daniel C., Thank you for taking the time to tell us about your experience at the Mercure Johannesburg Midrand Hotel. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Mercure, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Management

Staff went out of their way to satisfy all of my requirements and requests- exceeded and welldone

Customer review rating 5.0/5

Nayan D. Families - Confirmed reviews ALL

Thank you for the kind gestures and meeting all of my requirements and all of my needs. You are ROCKSTARS!! MY HOME AWAY FROM HOME AS ALWAYS FOR 8 YEARS NOW IN APRIL 2022 !!

Dear Nayan D., We very much appreciate your comments regarding your stay at the Mercure Johannesburg Midrand Hotel. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Prisca HLATSHWAYO Hotel Manager

good

Customer review rating 2.5/5

Masoma Couples - Confirmed reviews ALL

n/a

Dear D M L., Thank you for taking the time to tell us about your experience at the Mercure Johannesburg Midrand Hotel. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Mercure, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Prisca Hlatshwayo Hotel Manager

Great stay, satisfied with everything

Customer review rating 5.0/5

Ntando M. Couples - Confirmed reviews ALL

Friendly staff, manager is always reaching out to customers, very helpful and meet all customers needs at an expected level. Wouldn't mind visiting the place over and over again, delicious breakfast and very clean and neat facilities

Dear Ntando M., We very much appreciate your comments regarding your stay at the Mercure Johannesburg Midrand Hotel. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Prisca HLATSHWAYO Hotel Manager

Hotel - Room a little tired, otherwise good

Customer review rating 4.0/5

Steveb Business - Confirmed reviews ALL

One night stay. Everything was fine but the cleanliness or the tilles around the shower area left a little to be desired. A deep clean or re-grout needed. The staff were very good and helpful getting a taxi during an Uber strike. Breakfast was fine also.

Conveniently located & well prices

Customer review rating 3.5/5

Mr M. Couples - Confirmed reviews ALL

Stayed 3 nights while visiting family

Dear Trevor R., We very much appreciate your comments regarding your stay at the Mercure Johannesburg Midrand Hotel. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Prisca Hlatshwayo

Room for improvement

Customer review rating 2.0/5

R. Business - Confirmed reviews ALL

The first room I was allocated had mould on the bathroom ceiling. The safe was broken. I reported this and I was moved to another room. In the second room, the toilet had drops of urine. The cleaner had missed this and made me wonder what else was missed. I did not report the dirty toilet since the cleaner had been in the room when I arrived and I did not need to use the bathroom until about 23:00 that night. The rooms need to feel fresh. The restaurant service was quick and efficient. The meals were satisfactory. The hotel reception staff were friendly and polite.

Dear Nomfundo R., Thank you for taking the time to tell us about your experience at the Mercure Johannesburg Midrand Hotel. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Mercure, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Prisca Hlatshwayo Hotel Manager

Awesome

Customer review rating 5.0/5

Frank Business - Confirmed reviews ALL

The chef is well mannered, smiles I really enjoyed the breakfast. The guys at the reception were amazing and very respectful. Great staff. Thanks guys

Dear Frank M., We very much appreciate your comments regarding your stay at the Mercure Johannesburg Midrand Hotel. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Prisca Hlatshwayo Hotel Manager

Attentive staff but rooms needs an update

TripAdvisor rating 4.0/5

a_bhui Business - TripAdvisor review

Typical of a Mercure Hotel so you know what you are getting. The staff in this place are really what made it a pleasurable stay. All were very polite, helpful, attentive and had a great positive attitude no matter what their role was. The hotel is in a great location for the Gallagher Exhibition Centre although there isn't much else close by. Rooms are average size for a 3 star property however, the bathroom was a bit 'used'. The shower tiles and skin were stained from the constant use and the bathroom was looking a bit tired. The room, although simple, was clean and the bed was comfortable.

Dear Adamnnet, Thank you very much for your feedback and rating of our services and product. At Mercure, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. It’s our hope that you will give us the opportunity to host you again in the near future. Kind Regards, Elma Labuschagne General Manager

Clean and comfortable

TripAdvisor rating 4.0/5

Shawn M Couples - TripAdvisor review

Came to midrand for a wedding, hotel was perfectly positioned 3km away. Room was clean, checking in was effortless. Pleasant stay. It's a little gem hidden in in a not so pleasant neighbourhood. Good hotel, maybe better if in a nicer part of midrand

Dear Shawn, Thank you very much for your feedback regarding your stay with us. It's always a pleasure to receive positive feedback as it serves as encouragement to all staff to continously improve in our services and product. We look forward to welcome you back again in the near future. Kind Regards, Elma Labuschagne General Manager

Mercure Midrand

TripAdvisor rating 5.0/5

acmkhatshwa Business - TripAdvisor review

The hotel is excellent in every way if one has to consider the rate. Rooms have minimum noise, high speed Wi-Fi and caring staff. Security at the gate amazing when attending to foreigners. Please consider fixing the online rate if I extend my stay on a visit.

Dear Mr Khatshwa, Thank you very much for your feedback regarding your stay with us. I are very pleased to hear that we have been able to turn you into one of our loyal Guests Thank you for your kind recommendations of our services and facilities and for sharing this with the TripAdvisor community... We look forward to Welcome you back in the near future. Kind Regards, Elma Labuschagne General Manager

Great services!

TripAdvisor rating 4.0/5

933renatek Business - TripAdvisor review

Room- Clean, welcoming and secure People (employees)- very friendly and helpful The food (breakfast)- Delicious and sufficient also very healthy I loved the gift (candy) that I found in my room after a long day. It made my stay pleasant. The hotel is tidy, welcoming and offers impeccable services.

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