Mercure Johannesburg Midrand Hotel 3 stars

Customer review rating (ALL Rating) 3.8/5 131 reviews

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Mercure Johannesburg Midrand Hotel - Image 1
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Mercure Johannesburg Midrand Hotel - Image 4
Old Pretoria Main Road, PO Box 7853, Halfway House, 1685 MIDRAND, South Africa

Description

Hotel extras

  • Ideal for Business travellers.

  • Easy access to major highways connecting you to Sandton and Pretoria

  • Practical access to Local and International Business Offices

  • Free unlimited Wi-Fi

  • A team that is always ready to Welcome you and help when in need.

Our accommodation(s)

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Hotel location

Mercure Johannesburg Midrand Hotel

Old Pretoria Main Road, PO Box 7853, Halfway House
1685 MIDRAND
South Africa

GPS:-26.001089, 28.125536

Telephone
Fax +27 11 312 2055

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Car park
  • Restaurant
  • Wheelchair accessible
  • Wi-Fi
  • Air conditioning
  • Breakfast
  • Bar
  • Meeting rooms

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

Find out more

ALL Rating  3.8/5  131 reviews

TripAdvisor Rating  3.5/5  144 reviews

Exception, wonderful experience

TripAdvisor rating 5.0/5

Happiness53150314930 TripAdvisor review

I had a wonderful stay at Mercure hotel Midrand, staff are friendly, rooms are clean and they have a set menu for dinner and buffet for breakfast, I will come back again.

Customer review rating 3.5/5

Michael B. Business - Confirmed reviews ALL

Very helpful staff, however meals should improve in terms of variety.

Customer review rating 4.0/5

R F. M. Business - Confirmed reviews ALL

Wonderful

Dear R F. M., Thank you for sharing your feedback and for choosing Mercure Johannesburg Midrand Hotel for your business trip. We are delighted to hear that you had a wonderful experience and enjoyed every aspect of your stay, from check-in to check-out. Your perfect ratings for our accommodation, Wi-Fi, breakfast, cleanliness, and team truly mean a lot to us. It’s great to know that our efforts to provide exceptional service and sustainable practices made a positive impression. We look forward to welcoming you back soon and making your next stay just as enjoyable. If there’s anything we can do to make your future visits even better, please don’t hesitate to let us know. Sincerely, Evah Khumalo Hotel Manager

Customer review rating 3.0/5

Nkosinathimfan S. Solo - Confirmed reviews ALL

Review your Manu on food, it's expensive and the food is not nice at all. And the space for dining is small.

Dear Mr. S., Thank you for taking the time to share your feedback with us. We truly appreciate your honesty, as it helps us identify areas where we need to improve. We are very sorry to hear that your dining experience did not meet expectations. Your comments regarding the menu pricing, food quality, and the limited dining space have been noted and shared with our Food & Beverage team for immediate review. Additionally, we take the issue of cleanliness very seriously, and we are investigating the matter you raised to ensure this does not happen again. We also regret the inconvenience caused by the lack of Wi-Fi coverage in the dining area and the limited staffing during service. These are areas we are actively working on to enhance guest comfort and experience. Your loyalty as an ALL Accor member is important to us, and we would love the opportunity to restore your confidence in our hotel. Please feel free to reach out to us directly at 01… so we can discuss how we can make your next stay more enjoyable. Thank you again for your valuable feedback, and we hope to welcome you back for a much-improved experience. Sincerely, Evah Khumalo Hotel Manager

Customer review rating 0.5/5

Samer D. Business - Confirmed reviews ALL

Horrible experience, ended up staying at another hotel nearby. Paid a whole extra night for no reason to check in a little earlier. Staff didn’t know what a Diamond is, totally dismissed me.

Dear Samer, Thank you so much for sharing your experience at the hotel, we sincerely apologise for the experience you had at check-in, the staff member that checked you in is a new employee and we've taken corrective action to make it a point that it does not happen again, We are truly sorry about this, Kindly give us another opportunity in your next stay to wow your expertise as well as experience, Kind Regards, Stanley Qayi

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Other web-users rate our hotel

  • 41 reviews 9/10 Location
  • 129 reviews 5.5/10 Room
  • 125 reviews 8.3/10 Service
  • 75 reviews 7.1/10 Cleanliness
  • 51 reviews 2.7/10 Comfort
  • 48 reviews 6.5/10 Breakfast
  • 46 reviews 1.3/10 Amenities
  • 22 reviews 4.5/10 Value

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Price from: 1 night for 1 person in the room category identified within the same price range, excluding additional services and breakfast. This refers to the lowest public price, including all taxes (Some taxes may be payable on arrival at the hotel (for example, tourist tax), depending on current local regulations.) for the accommodation concerned, found on https://all.accor.com/ site today, for a one-night stay in the next 20 days. Varies according to period and availability. The price is only guaranteed at the time of booking. All bookings (foreign) are payable in the local currency where the hotel is situated. Only the amount confirmed during the booking in the hotels local currency is guaranteed. An estimated conversion in your local currency may be given for reference but is not part of the contract. Your bank may charge you bank fees and/or exchange fees at the time of payment.