Mercure Johannesburg Midrand Hotel 3 stars

Customer review rating (ALL Rating) 4.1/5 293 reviews

Mercure Johannesburg Midrand Hotel - Image 1
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Description

ALLSAFE approved hotel

Hotel extras

  • Ideal for Business travellers.

  • Easy access to major highways connecting you to Sandton and Pretoria

  • Practical access to Local and International Business Offices

  • Free unlimited Wi-Fi

  • A team that is always ready to Welcome you and help when in need.

This hotel participates to Planet 21 and is acting in favour of Positive Hospitality.

Our accommodation(s)

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Hotel location

Mercure Johannesburg Midrand Hotel

Old Pretoria Main Road, PO Box 7853, Halfway House
1685 MIDRAND
South Africa

GPS:-26.001089, 28.125536

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Car park
  • Restaurant
  • Wheelchair accessible
  • Wi-Fi
  • Air conditioning
  • Breakfast
  • Bar
  • Meeting rooms

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

Find out more

ALL Rating  4.1/5  293 reviews

TripAdvisor Rating  3.5/5  139 reviews

Worst stay

Customer review rating 0.5/5

Davie K. Business - Confirmed reviews ALL

The room was too hot with mosquitoes. Requested for Water, water never came through until I reminded hours later

Dear Stephen K., Thank you for taking the time to tell us about your experience at the Mercure Johannesburg Midrand Hotel. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Mercure, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Rexy Mgwili Front Office Manager

Well located

Customer review rating 0.5/5

Anonymous Business - Confirmed reviews ALL

The food was very horrible, but hospitality was not bad.

Dear Boipelo M., Thank you for taking the time to tell us about your experience at the Mercure Johannesburg Midrand Hotel. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Mercure, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Rexy Mgwili Front Office Manager

Customer review rating 2.0/5

Mahlodi Business - Confirmed reviews ALL

The furniture is still old style. my chair was dirty. the aircon is old style and it couldn't warm the room, only cold air was coming out and it was cold. the dining hall, you struggle to get cuttlery, they dont clean after guests. If you come later maybe for breakfast you find the table with bread crumbs and some of the cutlery short.

Dear Mahlodi Evams M., Thank you for taking the time to tell us about your experience at the Mercure Johannesburg Midrand Hotel. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Mercure, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Rexy Mgwili Front Office Manager

Good stay

Customer review rating 4.0/5

Esther Business - Confirmed reviews ALL

Value for money.

Dear Esther N., We very much appreciate your comments regarding your stay at the Mercure Johannesburg Midrand Hotel. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Rexy Mgwili Front Office Manager

Well located

Customer review rating 4.0/5

Taurai C. Business - Confirmed reviews ALL

Good stay

Dear T C., Thank you for taking the time to share your feedback. We hope to welcome you back to our hotel very soon! Sincerely, Rexy Mgwili Front Office Manager

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Other web-users rate our hotel

  • 56 reviews 9.2/10 Location
  • 212 reviews 4.8/10 Room
  • 240 reviews 8.8/10 Service
  • 19 reviews 5/10 WiFi
  • 119 reviews 5.6/10 Cleanliness
  • 103 reviews 7/10 Breakfast
  • 88 reviews 3.8/10 Comfort
  • 69 reviews 4.8/10 Food

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