Mercure Johannesburg Midrand Hotel 3 stars

Customer review rating 4.2/5 1,849 reviews

ALLSAFE approved hotel

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Mercure Johannesburg Midrand Hotel
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+ 11 Services

Hotel extras

  • Ideal for Business travellers.

  • Easy access to major highways connecting you to Sandton and Pretoria

  • Practical access to Local and International Business Offices

  • Free unlimited Wi-Fi

  • A team that is always ready to Welcome you and help when in need.

This hotel participates to Planet 21 and is acting in favour of Positive Hospitality.

Services in the hotel and nearby

Check-in from 14h00

Check out up to 11h00

Paying

Services and practical information
  • Online check-in
  • WIFI/Internet Access
  • Parking
  • Accessibility for people with reduced mobility
  • Air conditioned
  • Languages spoken at the hotel
  • Reception open 24 hours a day
  • Dry cleaning / Ironing Paying
  • Boutiques/shopping
Catering
  • Breakfast Paying
  • 1 Restaurant(s)
  • 1 Bar(s)
Leisure and activities
  • Tanning salon (nearby)
Business services
  • 1 Meeting room(s)
  • Copy/print service available

Hotel location

Mercure Johannesburg Midrand Hotel

Old Pretoria Main Road
PO Box 7853
Halfway House
1685 midrand
south africa

Tel: +27113122020

Fax: (+27)11/3122055

Check-in from 14h00

Check out up to 11h00

  • By plane

    GRAND CENTRAL JOHANNESBURG At 5km / 3.11 miles

  • By plane

    O. R TAMBO INT At 30km / 18.64 miles

  • By car

    ALLANDALE At 5km / 3.11 miles

GPS :-26.001089, 28.125536

Our accommodation(s)

The Mercure Hotel Midrand has 92 air-conditioned rooms, you can choose between a Standard Double or Standard Twin room with en-suite bathroom containing a shower. All are comfortable and equipped with telephones, Satellite TV, Wi-Fi, electronic safes and coffee making facilities.

Our restaurants and bars

Mercure Restaurant

Type of cuisine: Regional

Mercure Hotel Midrand invites you to experience our sumptuous South African Breakfast, Dinner from the A-la-Carte menu with some local specialities. Our Restaurant team is passionate and will ensure you have an all round local experience.

  • Monday Closed
  • Tuesday Closed
  • Wednesday Closed
  • Thursday Closed
  • Friday Closed
  • Saturday Closed
  • Sunday Closed

BREAKFAST ROOM

Full English & Continental Breakfasts served daily

Non contractual photo

Bar Facilities Available

Bar Facilities Available

Non contractual photo

  • Monday Closed
  • Tuesday Closed
  • Wednesday Closed
  • Thursday Closed
  • Friday Closed
  • Saturday Closed
  • Sunday Closed

Your meetings and events

Our meeting rooms

  • Number of meeting rooms: 1

Find out more

Our guest reviews for
Mercure Johannesburg Midrand Hotel

100% genuine reviews from our guests

Find out more

ALL Rating 4.2/5

1,849 reviews

tripadvisor

TripAdvisor Rating 3.5/5

135 reviews

Great stay

Customer review rating 5.0/5

Bjorn Couples - 11/07/2021 Confirmed reviews ALL

The hotel is clean. The room was sanitized and the staff very helpful. Location is so central as well.

Dear Nompumelelo M., We very much appreciate your comments regarding your stay at the Mercure Johannesburg Midrand Hotel. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Faith Mulaudzi Hotel Manager

Great Stay

Customer review rating 4.5/5

Anonymous Solo - 09/07/2021 Confirmed reviews ALL

Friendly stuff; very welcoming and helpful. The rooms were nice and clean, the place was great. Would definitely recommend.

Dear Saidi Abraham P., We very much appreciate your comments regarding your stay at the Mercure Johannesburg Midrand Hotel. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Faith Mulaudzi Hotel Manager

Great staff and service.

Customer review rating 4.0/5

-- Business - 02/07/2021 Confirmed reviews ALL

The hotel is conveniently located and the staff is great, friendly and extremely helpful.

Dear T I M., Thank you very much for your feedback regarding your stay with us. We are pleased to read your positive review and are glad you had a great experience. It is our mission to delight our guests every day. I will certainly share your feedback with the staff and they will be delighted to see their hard work has been noticed. We look forward to welcome you back again very soon.. Kind Regards, Elma Labuschagne General Manager
Customer review rating 2.0/5

Ntokozo M. Business - 28/06/2021 Confirmed reviews ALL

good day i was expecting better from the hotel but was not satisfied.I wont mention much but part from not having a bath a night and aircon not warm enough,hopefully it will b rectified for me to come back. thank you

Dear Ntokozo M., Thank you for taking the time to tell us about your experience at the Mercure Johannesburg Midrand Hotel. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Mercure, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Faith Mulaudzi Hotel Manager

well located

Customer review rating 5.0/5

Moipone K. Couples - 21/06/2021 Confirmed reviews ALL

I used to stay in this hotel back in the days 19…. I see the standard of hygiene is still high and am grateful. Only had issue with tea stir equipment not provided but the receptionist assisted and i must say the lady is so friendly and customer orientated as well overall will still come back

Dear Moipone k., We very much appreciate your comments regarding your stay at the Mercure Johannesburg Midrand Hotel. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Faith Mulaudzi Hotel Manager

Well located

Customer review rating 2.5/5

Fatima D. M. Business - 11/06/2021 Confirmed reviews ALL

I was having the problem of cleaning the room • i was not feeling safe ( i lost many things and my collages they had cases of losing their many Finally i would like to thank the Reception staff they were helpful

Dear Fatima A., Thank you for taking the time to tell us about your experience at the Mercure Johannesburg Midrand Hotel. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Mercure, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Faith Mulaudzi Hotel Manager

comfortable

Customer review rating 4.5/5

Joao D. C. Business - 07/06/2021 Confirmed reviews ALL

Hotel is located close to place where I had to do my business. I had a great stay

Dear Joao Da C., Thank you very much for your feedback regarding your stay with us. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Kind Regards, Elma Labuschagne General Manager

Good

Customer review rating 4.5/5

Mpho Business - 04/06/2021 Confirmed reviews ALL

I did enjoy my stay at the hotel

Dear Mpho, Thank you very much for your feedback regarding your stay with us. Your feedback is important to us, to continuously improve our services and product. We look forward to welcome you back very soon.. Kind Regards, Elma Labuschagne General Manager

close to where i was doing my business

Customer review rating 4.5/5

Taurai C. Business - 02/06/2021 Confirmed reviews ALL

nice place but need improvement on the quality of food that is served at the hotel especially at 6.30pm

Dear Taurai, Thank you very much for your feedback regarding your stay with us. Your feedback is important to us, to continuously improve our services and product. We look forward to welcome you back very soon.. Kind Regards, Elma Labuschagne General Manager
Customer review rating 4.5/5

Anonymous Couples - 26/05/2021 Confirmed reviews ALL

Satisfied

Dear Sibongile, Thank you very much for your feedback regarding your stay with us. Your feedback is important to us, to continuously improve our services and product. We look forward to welcome you back very soon.. Kind Regards, Elma Labuschagne General Manager

The most disappointing hotel stay

Customer review rating 0.5/5

Eric M. Couples - 19/05/2021 Confirmed reviews ALL

The most horrible check in process I’ve ever experienced. And finding out that I’ve been checked into a room with no shower gel was just a cherry on top of a bad experience.

Dear Eric, Thank you very much for your feedback regarding your stay with us. I sincerely apologise for the inconvenience caused. Your feedback is very important to us, please rest assured that I am taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Kind Regards, Elma Labuschagne General Manager

Very professional and welcoming

Customer review rating 5.0/5

Joseph S. Business - 19/05/2021 Confirmed reviews ALL

Very warm people and treating with respect

Dear Joseph, Thank you very much for your feedback regarding your stay with us. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Kind Regards, Elma Labuschagne General Manager

Extremely satisfied

Customer review rating 5.0/5

Anonymous Business - 18/05/2021 Confirmed reviews ALL

Well, nice place to visit again and humble stuff too.

Good day, Thank you very much for your feedback regarding your stay with us. We are very pleased to hear that we have been able to turn you into one of our loyal Guests Thank you for your kind recommendations of our services and facilities I will definitely share this with the team. We look forward to welcome you back again in the near future. Kind Regards, Elma Labuschagne General Manager

Good

Customer review rating 3.0/5

Nare K. Business - 13/05/2021 Confirmed reviews ALL

I forgot my shoes in my room and I noticed after 4days. The hotel never bothered to call me when they found them

Dear Nare, Thank you very much for your feedback regarding your stay with us. Please allow me to express my sincerest apologies for the inconvenience caused. At Mercure, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that I am taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Kind Regards, Elma Labuschagne General Manager

Good stay

Customer review rating 4.5/5

Boitumelo L. Couples - 12/05/2021 Confirmed reviews ALL

Comfortable, professional

Dear Boitumelo Thank you very much for your feedback regarding your stay with us. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Kind Regards, Elma Labuschagne General Manager

well located

Customer review rating 4.5/5

Gaolebale M. Solo - 21/04/2021 Confirmed reviews ALL

good experince more so its next to the mall

Dear Gaolebale M., Thank you very much for your feedback regarding your stay with us. It is always a pleasure to receive positive feedback. I will share your comments with our team as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Kind Regards, Elma Labuschagne General Manager

Attentive staff but rooms needs an update

TripAdvisor rating 4.0/5

adamneet_b Business - 14/07/2019 TripAdvisor review

Typical of a Mercure Hotel so you know what you are getting. The staff in this place are really what made it a pleasurable stay. All were very polite, helpful, attentive and had a great positive attitude no matter what their role was. The hotel is in a great location for the Gallagher Exhibition Centre although there isn't much else close by. Rooms are average size for a 3 star property however, the bathroom was a bit 'used'. The shower tiles and skin were stained from the constant use and the bathroom was looking a bit tired. The room, although simple, was clean and the bed was comfortable.

Dear Adamnnet, Thank you very much for your feedback and rating of our services and product. At Mercure, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. It’s our hope that you will give us the opportunity to host you again in the near future. Kind Regards, Elma Labuschagne General Manager

Clean and comfortable

TripAdvisor rating 4.0/5

shawnmS8446WV Couples - 18/01/2018 TripAdvisor review

Came to midrand for a wedding, hotel was perfectly positioned 3km away. Room was clean, checking in was effortless. Pleasant stay. It's a little gem hidden in in a not so pleasant neighbourhood. Good hotel, maybe better if in a nicer part of midrand

Dear Shawn, Thank you very much for your feedback regarding your stay with us. It's always a pleasure to receive positive feedback as it serves as encouragement to all staff to continously improve in our services and product. We look forward to welcome you back again in the near future. Kind Regards, Elma Labuschagne General Manager

Mercure Midrand

TripAdvisor rating 5.0/5

acmkhatshwa Business - 16/06/2017 TripAdvisor review

The hotel is excellent in every way if one has to consider the rate. Rooms have minimum noise, high speed Wi-Fi and caring staff. Security at the gate amazing when attending to foreigners. Please consider fixing the online rate if I extend my stay on a visit.

Dear Mr Khatshwa, Thank you very much for your feedback regarding your stay with us. I are very pleased to hear that we have been able to turn you into one of our loyal Guests Thank you for your kind recommendations of our services and facilities and for sharing this with the TripAdvisor community... We look forward to Welcome you back in the near future. Kind Regards, Elma Labuschagne General Manager

Great services!

TripAdvisor rating 4.0/5

933renatek Business - 29/05/2017 TripAdvisor review

Room- Clean, welcoming and secure People (employees)- very friendly and helpful The food (breakfast)- Delicious and sufficient also very healthy I loved the gift (candy) that I found in my room after a long day. It made my stay pleasant. The hotel is tidy, welcoming and offers impeccable services.

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