Mercure Hotel Dortmund City

Customer review rating (ALL Rating) 4.2/5 1,062 reviews

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Mercure Hotel Dortmund City - Image 1
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Mercure Hotel Dortmund City - Image 4
Kampstraße 35-37, 44137 DORTMUND, Germany

Description

Hotel extras

  • Good transport connections

  • Direct subway connection to the convention center and the stadium (U45)

  • Westenhellweg shopping area, Thier-Galerie mall and Christmas market within walking distance

  • Walking distance to the main train station

Our accommodation(s)

Hotel location

Mercure Hotel Dortmund City

Kampstraße 35-37
44137 DORTMUND
Germany

GPS:51.515096, 7.463358

Telephone
Fax +49 231 5897222

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Wheelchair accessible
  • Wi-Fi
  • Air conditioning
  • Breakfast
  • Bar
Near the property
  • Car park

LOBBY BAR

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

Find out more

ALL Rating  4.2/5  1,062 reviews

TripAdvisor Rating  3.8/5  533 reviews

Customer review rating 5.0/5

Christian L. Business - Confirmed reviews ALL

Always chosing this hotel when coming to Dortmund. Very central and convenient with friendly and welcoming staff. Clean and well-maintained rooms.

Dear Christian, Thank you for positively reviewing your visit. We’re delighted you found our central location convenient for your needs. It’s rewarding to know our team’s welcoming approach and the maintained room standards contributed to your positive experience. We particularly appreciate your continued loyalty as a Platinum ALL member. We look forward to welcoming you back. Best wishes, Ihr Team vom Mercure Hotel Dortmund City

Customer review rating 5.0/5

Kevin B. Families - Confirmed reviews ALL

It was an amazing experience. The room was clean and comfortable. Excellent location with every member of staff friendly and helpful.

Dear Kevin, Thank you for this high rating. We’re delighted you enjoyed your stay at Mercure Hotel Dortmund City. It’s wonderful you appreciated our central location and found our team welcoming. Our staff takes pride in providing helpful service to all guests. We hope to welcome you back for another enjoyable visit. Best wishes, Ihr Team vom Mercure Hotel Dortmund City

Customer review rating 4.5/5

Moses B. Friends - Confirmed reviews ALL

Wonderful

Dear Moses, Thank you for this review of your recent stay. We’re delighted you enjoyed your stay at Mercure Hotel Dortmund City. It’s wonderful to hear our cleanliness standards and room comfort met your expectations. We also appreciate your loyalty as a Gold ALL member and your recommendation to others. That said, we regret any inconvenience you encountered during your visit. Our team is always available to assist guests with local parking options near the hotel. Finally, we hope you enjoyed exploring Dortmund’s central location with its shopping areas and cultural landmarks just steps from our doors. It would be a pleasure to welcome you again. Kind regards, Ihr Team vom Mercure Hotel Dortmund City

Customer review rating 4.0/5

Martin D. Couples - Confirmed reviews ALL

The shower temperature fluctuate badly.

Dear Martin, Thank you for taking the time to share your feedback. We’re delighted you appreciated our central location and found our facilities to your liking. That said, we sincerely regret the technical issue you encountered with bathroom facilities during your stay. Our maintenance team conducts regular checks to prevent such occurrences. Finally, we’re particularly pleased you highlighted the spotless condition of our rooms, which reflects our housekeeping team’s dedication to quality. We hope to see you again in the future. Kind regards, Ihr Team vom Mercure Hotel Dortmund City

Customer review rating 3.5/5

Tobias A. Solo - Confirmed reviews ALL

Room was ok, slight shortage of power outlets. Unfortunately the room had a door to another (occupied) room, which was very poorly soundproofed. So I heard the TV and conversation in the other room at a volume that made it difficult to sleep. Breakfast had a really pitiful selection of fresh fruit.

Dear Tobias, Thanks for taking the time to review your visit to our hotel. We are delighted that you found our team welcoming during your stay. That said, we sincerely regret that some aspects of your visit fell short of your expectations. Regarding the soundproofing, our accommodations feature double-glazed windows and are designed for comfort, though we’ll certainly take your input into consideration. We also acknowledge your comments about power outlets and have shared them for future planning. Sleep disturbances are unusual for our guests, and we hope you will give us another opportunity to demonstrate our usual high standards. Nonetheless, we are pleased you appreciated our central location near Dortmund’s key attractions and shopping areas. We hope to have the opportunity to welcome you back again on a future occasion. Best regards, Ihr Team vom Mercure Hotel Dortmund City

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Other web-users rate our hotel

  • 518 reviews 8.7/10 Location
  • 585 reviews 6.3/10 Room
  • 448 reviews 8.8/10 Service
  • 6 reviews 8.8/10 WiFi
  • 331 reviews 5.2/10 Breakfast
  • 233 reviews 6.7/10 Cleanliness
  • 137 reviews 2.1/10 Vibe
  • 102 reviews 3.6/10 Amenities

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Price from: 1 night for 1 person in the room category identified within the same price range, excluding additional services and breakfast. This refers to the lowest public price, including all taxes (Some taxes may be payable on arrival at the hotel (for example, tourist tax), depending on current local regulations.) for the accommodation concerned, found on https://all.accor.com/ site today, for a one-night stay in the next 20 days. Varies according to period and availability. The price is only guaranteed at the time of booking. All bookings (foreign) are payable in the local currency where the hotel is situated. Only the amount confirmed during the booking in the hotels local currency is guaranteed. An estimated conversion in your local currency may be given for reference but is not part of the contract. Your bank may charge you bank fees and/or exchange fees at the time of payment.