Description
Hotel extras
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Good transport connections
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Direct subway connection to the convention center and the stadium (U45)
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Westenhellweg shopping area, Thier-Galerie mall and Christmas market within walking distance
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Walking distance to the main train station
Our accommodation(s)
Page 1 out of 2, Room 1 : Standard Room with 1 double bed , Room 2 : Standard Room with 1 single bed
Hotel location
Mercure Hotel Dortmund City
Kampstraße 35-37
44137 DORTMUND
Germany
GPS:51.515096, 7.463358
Access and transport
Page out of
BOWLING AS
Entertainment centre
Access: 100 m / 0.06 mi
KUNST- & KULTURGESCHICHTE
Museums
Access: 500 m / 0.31 mi 3 min walk
KONZERTHAUS DORTMUND
Opera/symphony/concert hall
Access: 500 m / 0.31 mi 3 min walk
MUSEUM OSTWALL
Museums
Access: 1 km / 0.62 mi 10 min walk
CINESTAR
Cinema district
Access: 1.2 km / 0.75 mi 12 min walk
OPERNHAUS/THEATER
Opera/symphony/concert hall
Access: 1.5 km / 0.93 mi 12 min walk / 3 min drive
BORUSSEUM DORTMUND
Museums
Access: 3.5 km / 2.17 mi 8 min drive
MONDO MIO KINDERMUSEUM
Museums
Access: 4 km / 2.49 mi 10 min drive
WESTFALEN PARK
Tourist attraction
Access: 5 km / 3.11 mi 10 min drive
TIERPARK
Zoo
Access: 6 km / 3.75 mi 15 min drive
DORTMUND-WAMBEL
Racetrack
Access: 8 km / 5 mi 15 min drive
ZECHE ZOLLERN
Other attractions
Access: 11 km / 6.84 mi 25 min drive
SPIELCASINO HOHENSYBURG
Casino
Access: 15 km / 9.32 mi 20 min drive
ALPIN CENTER BOTTROP
Ski area
Access: 38 km / 23.61 mi 35 min drive
Page out of
WESTENHELLWEG
Shopping district
Access: 100 m / 0.06 mi
ALTER MARKT
Restaurant and cafe district
Access: 100 m / 0.06 mi
CENTRO OBERHAUSEN
Shopping centre/mall
Access: 38 km / 23.61 mi 35 min drive
Hotel services
Check-in from - Check out up to
- Wheelchair accessible
- Wi-Fi
- Air conditioning
- Breakfast
- Bar
- Car park
LOBBY BAR
Breakfast
Start your most important meal of the day with fresh products and coffee specialties from our healthy breakfast buffet. Our team is looking forward to seeing you, daily from 6:30 a.m. to 10:30 a.m. and on weekends even until 11:00 a.m.
Our guest reviews
Great value for money
Customer review rating 4.5/5
Anonymous Solo - Confirmed reviews ALL
Dear Guest, Thank you for taking the time to share your review. We\'re overjoyed to hear that your stay at Mercure Hotel Dortmund City was a memorable one. We are pleased that you found our room accommodations spacious and peaceful, and that our check-in process met your expectations. It\'s heartwarming to know that our housekeeping staff\'s friendliness contributed positively to your experience. However, we apologize for the inconvenience you experienced due to the placement of the electricity socket in your room. We understand that easy access to charging facilities is important and we regret any difficulty this may have caused you. Finally, it\'s fantastic that you recognized the value for money our hotel offers. We strive to provide excellent service and amenities at a competitive price, and it\'s rewarding to know that this aspect stood out to you. We hope we will have the opportunity to see you again in the future. Best regards, Ihr Team vom Mercure Hotel Dortmund City
Some improvements needed
Customer review rating 2.0/5
Majsan Business - Confirmed reviews ALL
Dear Majsan, Thank you for your feedback, We are concerned to read about the issues you encountered during your visit. We understand the importance of a secure environment, and we will promptly address the situation with the entrance door to ensure safety for all our guests. Our goal is to provide a seamless check-in experience, and it seems we fell short this time; we are exploring ways to make the online process more efficient to prevent any further inconvenience. Regarding the breakfast, we truly apologize for not meeting your expectations with our bread selection. Providing quality and freshness is a priority for us, and we will review our breakfast offerings to better match the standards of a 4-star hotel. We hope to welcome you again in the future. Best wishes, Ihr Team vom Mercure Hotel Dortmund City
Customer review rating 3.0/5
Anonymous Business - Confirmed reviews ALL
Dear Guest, Thank you for taking the time to share your review. We are pleased that you found our rooms to be clean, as we have introduced elevated hygiene and prevention measures to ensure the safety and comfort of our guests. However, we regret to hear that certain aspects of your stay did not meet your expectations. We understand that the modern traveler\'s needs are evolving, and we acknowledge that the absence of conveniently located charging ports may have caused some inconvenience. Moreover, your insights regarding the room conditions and the variety of our breakfast options have been noted. We also perceive your comments on our staff\'s demeanor with the utmost seriousness and will address this internally to ensure that our hospitality reflects the warmth and professionalism that Mercure Hotel Dortmund City is known for. We hope you were able to appreciate our central location, which is just a few meters away from shopping malls, local attractions, and convenient public transport that connects you to the Dortmund area swiftly and efficiently. We hope we will have the opportunity to see you again in the future. Best regards, Ihr Team vom Mercure Hotel Dortmund City
Customer review rating 4.5/5
Guest Solo - Confirmed reviews ALL
Dear Guest, Thank you for taking the time to share your review. We are thrilled to hear that your stay with us was enjoyable. We are pleased that you found the comfort of your bed and the effectiveness of our shower to your liking, and that the tranquility of our rooms contributed to a restful experience. We also appreciate your positive remarks about the natural light control provided by our curtains. However, we regret any inconvenience you faced with the booking process on the Accor website. We understand how important a smooth reservation experience is and empathize with any frustration this may have caused. Nonetheless, we are delighted to know you appreciated the strategic location of our hotel, with its proximity to the main station and easy access to local transportation. The absence of railway noise and the ability to enjoy the fresh air by opening the windows are aspects we are proud of and are happy you enjoyed. We hope we will have the opportunity to see you again in the future. Best regards, Ihr Team vom Mercure Hotel Dortmund City
Difficult to find the entrance
Customer review rating 3.0/5
Anonymous Business - Confirmed reviews ALL
Dear Guest, Thank you for taking the time to share your review. We regret to hear that you encountered difficulties in locating the entrance to our hotel. We understand that a clear and visible entrance contributes significantly to the ease of our guests' arrival experience, and we apologize for any inconvenience this may have caused you. Additionally, we apologize that the breakfast did not meet your expectations. At Mercure Hotel Dortmund City, we strive to provide a high-quality breakfast experience, and we are saddened to learn that we fell short of this during your visit. We also note your comments regarding the rooms and bathroom. While we are glad that the rooms were satisfactory, we acknowledge your concerns about the bathroom's condition. Rest assured, we are continually working to update and improve our facilities to enhance our guests' comfort and satisfaction. We hope we will have the opportunity to see you again in the future. Best regards, Ihr Team vom Mercure Hotel Dortmund City
In partnership with TripAdvisor
Web-users rating
Other web-users rate our hotel
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501 reviews
8.5/10
Location
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584 reviews
6.2/10
Room
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461 reviews
8.6/10
Service
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5 reviews
8.6/10
WiFi
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322 reviews
5.8/10
Breakfast
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254 reviews
7.3/10
Cleanliness
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134 reviews
1.9/10
Vibe
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100 reviews
2.4/10
Amenities
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65 reviews
7.7/10
Location
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106 reviews
4.8/10
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78 reviews
8.3/10
Service
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63 reviews
4.7/10
Breakfast
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51 reviews
6.3/10
Cleanliness
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26 reviews
1.1/10
Vibe
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22 reviews
1.9/10
Amenities
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17 reviews
2.9/10
Food
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64 reviews
8.5/10
Location
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72 reviews
6.2/10
Room
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67 reviews
8.6/10
Service
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44 reviews
7.3/10
Cleanliness
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43 reviews
5.9/10
Breakfast
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21 reviews
1.6/10
Vibe
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14 reviews
3.3/10
Food
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12 reviews
2.7/10
Amenities
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43 reviews
8.9/10
Location
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57 reviews
7.2/10
Room
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60 reviews
8.7/10
Service
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26 reviews
6/10
Breakfast
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24 reviews
7.6/10
Cleanliness
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14 reviews
5.5/10
Value
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10 reviews
1.7/10
Vibe
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8 reviews
2.5/10
Amenities
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42 reviews
8.6/10
Location
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49 reviews
6.3/10
Room
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41 reviews
8.7/10
Service
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28 reviews
5.8/10
Breakfast
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18 reviews
7.7/10
Cleanliness
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9 reviews
2/10
Vibe
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7 reviews
5/10
Value
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7 reviews
2.6/10
Amenities
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