Customer review rating 4.4/5 1,868 reviews
Good transport connections
Direct metro links to the exhibition center and stadium
Westenhellweg shopping area, Thier-Galerie mall and Christmas market within walking distance
This hotel participates to Planet 21 and is acting in favour of Positive Hospitality.
LOBBY BAR Non contractual photo
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Sleep well at the heart of the Westphalian metropolis: 3-star Mercure Hotel Dortmund City offers Standard rooms with single / double beds, spacious Superior rooms with two single beds and Privilege rooms with a double bed. All 82 rooms have free Wi-Fi and a DSL connection. A child up to the age of 12 stays overnight in your room free of charge. Your pet is welcome for a fee of 15 EUR per night.
Standard Room with 1 double bed
Standard Room with 1 single bed
Superior Room with 2 single beds
Privilege room with double bed
100% genuine reviews from our guestsFind out more
Centrally located but hard to fine due to construction works in the city
Rev Business - 27/09/2021 Confirmed reviews ALL
Very clean room and very polite staff.
Good location, very friendly staff
David H. Families - 10/09/2021 Confirmed reviews ALL
Directly in the city very close to the Hbf. Comfortable rooms, friendly staff
Good stay, well located for my needs
A. Business - 06/09/2021 Confirmed reviews ALL
1. The hotel is well located with respect to the city center. However, it's a funny area for somebody who expects to be a tourist in Dortmund. One would even doubt to find himself in Germany. 2. The room was comfortable, although somehow oldish. A refreshing touch would greatly benefit to the hotel. 3. Colleagues have told me that the breakfast was not "very inviting" so we all went eating cheaper and better in bakeries from the town.
Bad view and unpleasant smell in the room
Roman B. Business - 11/08/2021 Confirmed reviews ALL
Bad view and unpleasant smell in the room. Quick check in and professional personal
Mercure used to be better..., it's such a pity!
Arman Business - 22/06/2021 Confirmed reviews ALL
Now that everyone uses COVID-19 as an excuse for just about every letdown, Mercure seems to be no exception. Here are some of our impressions and experience with our most recent stay at Mercure Hotel Dortmund City. (1) Upon arrival I notice a cigarette pack wrapping on the floor (2) Two out of three wall sockets in the room were loose. (3) The carpet floor was not vacuumed. (4) The heated towel rack in the bathroom was full of dark dust. (5) There was an electric kettle with no glasses or tea. (6) Curtains have not been washed in a long time. (7) Although there were barely any rooms occupied, we had a street side room, which was noisy throughout the night and received sunlight the whole long day in July. and the list goes on. A very disappointing experience. What makes the whole thing even worse is that I am a long-time Accor customer.
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