Not satisfied, could not check ut before time

Rapid & pleasant check-in. Centrally-located. Dimly-lit room. The over-bath Shower was almost unusable owing to its positioning. Breakfast was pretty good.

We stayed here as it is close to the bus for the airport and we had a morning flight. We stayed on a Friday night and the noise was so bad. There was music blasting from the street from 21:00 till 03:00. We were not able to sleep until the music stopped at 03:00 as it was extremely loud. I would never stay here again because the noise.

Close to the Dortmund HBF and subway lines. Lots of shopping and food. Friendly welcoming and helpful staff at the front desk. My room my spacious, clean and beautiful. Great price too!

ight sleep quality ok, but not snack machine, limited breakfast in case of choice, no notification about lack of warm water one day

Very clean room and very polite staff.

Directly in the city very close to the Hbf. Comfortable rooms, friendly staff

1. The hotel is well located with respect to the city center. However, it's a funny area for somebody who expects to be a tourist in Dortmund. One would even doubt to find himself in Germany. 2. The room was comfortable, although somehow oldish. A refreshing touch would greatly benefit to the hotel. 3. Colleagues have told me that the breakfast was not "very inviting" so we all went eating cheaper and better in bakeries from the town.

Bad view and unpleasant smell in the room. Quick check in and professional personal

Now that everyone uses COVID-19 as an excuse for just about every letdown, Mercure seems to be no exception. Here are some of our impressions and experience with our most recent stay at Mercure Hotel Dortmund City. (1) Upon arrival I notice a cigarette pack wrapping on the floor (2) Two out of three wall sockets in the room were loose. (3) The carpet floor was not vacuumed. (4) The heated towel rack in the bathroom was full of dark dust. (5) There was an electric kettle with no glasses or tea. (6) Curtains have not been washed in a long time. (7) Although there were barely any rooms occupied, we had a street side room, which was noisy throughout the night and received sunlight the whole long day in July. and the list goes on. A very disappointing experience. What makes the whole thing even worse is that I am a long-time Accor customer.

The room was very suitable for a business stay, better than average, hotel located very well in the center, external parking close (direct shortcut under the building, 50 m) but due to a not communicated constructions it was >300 m outside the building

My wife has reduced mobility, so it was brilliant to have a room with both a 'normal' and a disabled shower room, otherwise she would have found it very difficult to climb over the side to use the shower over the bath. We were here from England for a family occasion, but shopping was also on the list. For this the location is excellent. Slightly odd having an hotel that starts on floor 3, but the staff were most helpful in seeing to our special needs. Happy to recommend.

Unfortunately the front of the hotel is being renovated, which impacted our visit slightly. The hotel is very convenient for the city centre. Parking (and finding the car park) was a little challenge first time due to the road works in the vicinity. Service and room was fine.

This Hotel is optimal for business trips. The personal is fantastic. The Hotel is very clean. The only negativ thing is, --> the work in the 2nd floor and outside, but this will be only temporär. But the general overview is very good to excellent.

Nice hotel in a great location for the city centre and train station, however try not to get a room facing the back as there is a rather noisy bar and if you are there for work like i was getting up at 6am when the bar is going until 2am is not fun. Also why are there no power sockets near the bed?