Mercure Hotel Dortmund City

Customer review rating (ALL Rating) 4.1/5 968 reviews

Mercure Hotel Dortmund City - Image 1
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Hotel extras

  • Good transport connections

  • Direct metro links to the exhibition center and stadium

  • Westenhellweg shopping area, Thier-Galerie mall and Christmas market within walking distance

  • Walking distance to the main train station

Our accommodation(s)

Hotel location

Mercure Hotel Dortmund City

Kampstraße 35-37

GPS:51.515096, 7.463358

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Wheelchair accessible
  • Wi-Fi
  • Air conditioning
  • Breakfast
  • Bar
Near the property
  • Car park


Our guest reviews

Our guest reviews

100% genuine reviews from our guests

Find out more

ALL Rating  4.1/5  968 reviews

TripAdvisor Rating  4.0/5  524 reviews

Not recommended for summer

Customer review rating 2.5/5

Leander Couples - Confirmed reviews ALL

The staff is friendly and the room clean enough, let's start with that. The room fidnt have airco however, as it was broken, and we sweat a lot during the night. The elevator also has the sun directly on it and also is a sauna. Hotel needs a renovation and it looks and smells old. No power sockets near the bed and only one at the desk with was needed for a ventilator. Phone charging done in the barhroom. It is central, but that's all.

Good stay

Customer review rating 5.0/5

Rob Couples - Confirmed reviews ALL

Very good

Dear Rob, Thank you for such a great review. We are absolutely thrilled that you had a delightful stay at our hotel. We are pleased that our commitment to cleanliness met your expectations and that our efforts in sustainability were recognized. Additionally, as a valued ALL - Accor Live Limitless Classic member, we are delighted that you felt acknowledged and appreciated during your time with us. We look forward to a return visit from you in the future. Best wishes, Ihr Team vom Mercure Hotel Dortmund City

Fire alarm

Customer review rating 3.0/5

Anonymous Friends - Confirmed reviews ALL

Well located, but a fire alarm made the stay a bit dramatic

Well located hotel

Customer review rating 3.5/5

Frank I. Families - Confirmed reviews ALL

We only had a very short stay as we came in just for one of the soccer games. I felt the rooms were just extremely dated. They were large, but didn’t even have a bar fridge for refreshments. I think in dire need of a renovation.

Dear Frank, Thank you for taking the time to review your stay. We are delighted that you appreciated our hotel's prime location, conveniently situated in the heart of Dortmund and close to various transportation links and attractions. We apologize for certain aspects of your stay falling short of your expectations. Our rooms are designed to offer comfort and functionality, and we understand that they may not have met your modern standards. We acknowledge your perception of the value during the soccer season and want to assure you that we aim to provide a fair pricing structure year-round. We are dedicated to maintaining a high level of cleanliness and we are pleased to note your satisfaction in this area. Nonetheless, we are proud of our hotel's commitment to sustainability, with efforts such as energy-efficient lighting and eco-friendly toiletries, which reflect our dedication to a greener future. We are looking forward to welcoming you again. All the best! Ihr Team vom Mercure Hotel Dortmund City


Customer review rating 4.5/5

Charles Friends - Confirmed reviews ALL

Just went for a few nights for the football

Dear Charles, Thank you for taking the time to review your stay. It is wonderful that you had such a great experience at Mercure Hotel Dortmund City. We are delighted that you enjoyed your stay during the football events. Being located just 10 minutes by underground from the football stadium, home to the local club BVB, makes our hotel a prime spot for fans like yourself. We are looking forward to welcoming you again. All the best! Ihr Team vom Mercure Hotel Dortmund City

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Other web-users rate our hotel

  • 434 reviews 8.5/10 Location
  • 494 reviews 6.2/10 Room
  • 402 reviews 8.7/10 Service
  • 7 reviews 8.3/10 WiFi
  • 264 reviews 5.2/10 Breakfast
  • 234 reviews 6.9/10 Cleanliness
  • 106 reviews 2/10 Vibe
  • 82 reviews 2.7/10 Amenities

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