Customer review rating (ALL Rating) 4.1/5 628 reviews
Mercure Hotel Dortmund City
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Access: 300 m / 0.19 mi 3 min walk
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Sleep well at the heart of the Westphalian metropolis: 3-star Mercure Hotel Dortmund City offers Standard rooms with single / double beds, spacious Superior rooms with two single beds and Privilege rooms with a double bed. All 82 rooms have free Wi-Fi and a DSL connection. A child up to the age of 12 stays overnight in your room free of charge. Your pet is welcome for a fee of 15 EUR per night.
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Our guest reviews
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Not so bad
Customer review rating 2.5/5
Magesh Business - Confirmed reviews ALL
Rooms were good. Hotel was practical for a stay. Very inflexible staff. Lacking in many standard needs needed for global business travellers.
very nice and friendly
Customer review rating 5.0/5
Christian S. Business - Confirmed reviews ALL
Great place to stay. Good location in the city. Very friendly and professional stuff and I got a very nice and clean room. Looking forward to stay there again whenever possible.
Good without the issue of available hot pot due to electricity shortage and refrigerator' sdoor was locked.
Customer review rating 2.0/5
Kento H. Business - Confirmed reviews ALL
Not available hot pot due to electricity shortage and refrigerator' sdoor was locked. I stayed over a week, this inconvenience was tough for me.
Dear Kento H., Thank you for taking the time to tell us about your experience at the Mercure Hotel Dortmund City. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Mercure, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Sandra Maniecki Guest Relations Manager Mercure Hotel Dortmund City
Well Located but a Little Noisy
Customer review rating 4.0/5
Robert W. Couples - Confirmed reviews ALL
Excellent hotel, good facilities and very friendly and helpful staff. Breakfast was more than adequate for our needs. Only let down was the noise on the 5 floor from people outside the hotel. Perhaps a bit of sound proofing would help.
Great hotel after flight cancellation
TripAdvisor rating 5.0/5
Carlos_Gonzalez2013 Couples - TripAdvisor review
We had to stay one extra night in Dortmund due to our flight being cancelled, so we booked this hotel at a good price last minute. Great hotel, we got a nice room, and the place is perfectly located in the city centre.
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* Price from, for one night for 1 person in the room category near the price, excluding additional services, excluding breakfast. It corresponds to the lowest public price including all taxes (VAT and tourist tax) for the accommodation in question, found on the website all.accor.com today, for a one-night stay within the next 7 days. Varies according to period and availability. The price is only guaranteed at the time of booking. All reservations (abroad) are payable in the currency of the country where the hotel is located. Only the amount confirmed at the time of booking in that currency is guaranteed. We will give you an estimate of the conversion into your currency, but this is not binding. At the time of payment, your bank may charge you bank fees and/or exchange fees.Back to room price