ibis Coventry Centre 3 stars

Customer review rating (ALL Rating) 4.2/5 582 reviews

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Description

ALLSAFE approved hotel

Hotel extras

  • On Site Parking

  • Fogg's Restaurant serves a choice of international cuisine

  • Multinational team speaking a multitude of languages

  • Within walking distance to Coventry's main shopping areas, Coventry University, and The Wave.

  • Central location, with plenty of nearby transport links

Our accommodation(s)

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Hotel location

ibis Coventry Centre

Mile lane
CV1 2LN COVENTRY
United Kingdom

GPS:52.402527, -1.506432

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Car park
  • Restaurant
  • Wheelchair accessible
  • Wi-Fi
  • Breakfast
  • Bar
  • 100% Non Smoking Property

FOGG'S

Feeling peckish? You don't have to leave the hotel: inspired by the spirit of global adventure, the menu at Fogg's is loaded with everyone's favourites from tasty pizzas and salads to fragrant soups and diner-style comfort food.

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

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ALL Rating  4.2/5  582 reviews

TripAdvisor Rating  4.0/5  826 reviews

It was okay

Customer review rating 2.0/5

Olive Couples - Confirmed reviews ALL

The stay was okay and shows you get what you pay for. The mirror in the bathroom was mouldy and the bathroom wasn’t overly clean, there was also an awful smell coming from the sink so we had to keep the door closed and limit the amount of times we were in the bathroom. The room was very warm as well, even with the window open it was occasionally unbearable. Though apart from this, the stay was okay. Easy check in and out.

Dear Olivia B., Thank you for taking the time to tell us about your experience at the ibis Coventry Centre. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Ibis, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Diana Reception Manager Ibis Hotel Coventry Centre

Customer review rating 5.0/5

Anonymous Solo - Confirmed reviews ALL

Good location. Lovely helpful staff. Clean spacious room.

Dear Debra K., We very much appreciate your comments regarding your stay at the ibis Coventry Centre. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Diana Reception Manager Ibis Hotel Coventry Centre

Good brand with good customer service and care

Customer review rating 4.5/5

R. H. Business - Confirmed reviews ALL

Convenient location between the mainline station and the city centre with both being within walking distance. Brand consistency in style, service etc.

Dear Rob H., We very much appreciate your comments regarding your stay at the ibis Coventry Centre. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Diana Reception Manager Ibis Hotel Coventry Centre

Well-run

Customer review rating 5.0/5

Clare Solo - Confirmed reviews ALL

Simple, done really well. Breakfast served till noon at weekends. Checkout by the unusually civil time of noon. Good free WiFi throughout. Hairdryer, kettle, extra pillows, shower gel and shampoo, decent blackout curtains in room, powerful shower. Ironing board, extra tea/coffee/milk available very quickly on request. Proactive and friendly staff. Short, direct walk to train station. Will definitely choose Ibis again. This is my second stay in an Ibis hotel (first was in Dusseldorf) and this stay proves to me that Ibis is just reliably good.

Dear Clare Y., We very much appreciate your comments regarding your stay at the ibis Coventry Centre. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Diana Reception Manager Ibis Hotel Coventry Centre

Excelent overall

Customer review rating 5.0/5

Lauryna Friends - Confirmed reviews ALL

The most welcome and friendly staff! At first, we got bigger rooms as requested prior to our trip. Thank you Nikola Leck! then our car was broken, and we had to extend our stay every day till four nights in the end. One night was overbooked, and we could stay in 2 out of the 3 booked rooms. The girl in the reception did all the best to help us and made impossible possible that we could stay at the hotel all together counting our dogs. This was our second stay at this Hotel, but definitely not the last.

Dear Augusta M., We very much appreciate your comments regarding your stay at the ibis Coventry Centre. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Diana Reception Manager Ibis Hotel Coventry Centre

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Other web-users rate our hotel

  • 526 reviews 9.2/10 Location
  • 789 reviews 6.4/10 Room
  • 619 reviews 9/10 Service
  • 22 reviews 9/10 WiFi
  • 399 reviews 5.9/10 Cleanliness
  • 296 reviews 6.9/10 Breakfast
  • 185 reviews 5.9/10 Value

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