Sofitel Legend The Grand Amsterdam 5 stars

Customer review rating (ALL Rating) 4.8/5 2,519 reviews

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Description

Hotel extras

  • Relaxing Sofitel Spa and Sofitel Fitness

  • Peaceful Garden Terrace, our hidden gem!

  • 44 suites, including Butler Service

  • 19 meeting rooms, including 5 listed as historical monuments

  • Located in the city center, enjoy our legendary historical tour

Our accommodation(s)

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Hotel location

Sofitel Legend The Grand Amsterdam

Oudezijds Voorburgwal 197
1012 EX AMSTERDAM
Netherlands

GPS:52.371132, 4.89531

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Swimming pool
  • Car park
  • Pets welcome
  • Restaurant
  • Wheelchair accessible
  • Fitness center
  • Wi-Fi
  • Air conditioning
  • Breakfast
  • Bar
  • Meeting rooms
  • 100% Non Smoking Property
  • Room service

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

Find out more

ALL Rating  4.8/5  2,519 reviews

TripAdvisor Rating  4.7/5  3,945 reviews

Certificate of excellence 2025

Customer review rating 5.0/5

Andrew C. Couples - Confirmed reviews ALL

Its always a pleasure to stay at The Grand in Amsterdam. Every member of staff is so helpful and friendly. The hotel is an oasis of pleasure and relaxation in a very busy city.

Dear Mr. C., First and foremost thank you very much for taking the time to share your kind feedback following your recent stay at Sofitel Legend The Grand Amsterdam. I am truly delighted to read that it is always a pleasure to welcome you and that you continue to experience our hotel as an oasis of relaxation in the heart of the city. Your warm words about the friendliness and helpfulness of our team mean a great deal to us, as creating a welcoming and comfortable atmosphere is at the heart of what we do. A special thank you for mentioning Mark at reception your recognition will certainly be shared with him and the rest of the team, who will be thrilled to know they contributed to making your stay memorable. I sincerely appreciate your loyalty and your recommendation, and I look forward to welcoming you back for yet another excellent stay in the near future. Warm regards, Robin de Laat Guest Relations Officer

Customer review rating 5.0/5

Airesin H. Business - Confirmed reviews ALL

Tldr Divine and amazing In one word inshallah

Customer review rating 3.5/5

Ibrahim H. Couples - Confirmed reviews ALL

Generally ok Breakfast is excellent, cheese variety expected to be more, but generally tasty. Bed is not comfortable, but room is well equipped with all needed water temperature and flow was great Night shift Reception and concierge were great , welcoming and very helpful Dinner during new year eve was good and tasty but more variety was expected

Dear Mr. H., First and foremost thank you for taking the time to share your detailed feedback following your stay at Sofitel Legend The Grand Amsterdam. I appreciate your balanced review and am pleased to read that you enjoyed our central location, the quality of the breakfast, the water pressure and temperature, as well as the warm and helpful service provided by our night reception and concierge teams. Your kind words about several of our colleagues are truly valued and will certainly be shared with them. At the same time, I sincerely regret that certain aspects of your stay did not fully meet your expectations. This is certainly not the level of clarity and follow-up we strive to provide. Please rest assured that your comments have been shared with the relevant departments, as they are essential in helping us improve both our service consistency and guest communication. I truly hope to have the opportunity to welcome you back in the future and provide you with a more seamless and comfortable experience from start to finish. Warm regards, Robin de Laat Guest Relations Officer

Customer review rating 5.0/5

Amanda B. Couples - Confirmed reviews ALL

My husband and I stayed for a 2 night city break. The hotel staff were very welcoming and polite. Breakfast was served both mornings to a good standard. Room was extremely large and spotlessly clean.

Dear Ms. B., First and foremost thank you very much for sharing your wonderful feedback following your recent city break at Sofitel Legend The Grand Amsterdam. I am delighted to read that you and your husband enjoyed your stay with us and that you appreciated our convenient location, the warm and polite service from our team, as well as the spacious and spotlessly clean room. It is also a pleasure to know that breakfast met your expectations on both mornings. Thank you as well for your comment regarding the busy check-out experience. Your feedback is valuable to us. I truly appreciate your recommendation and hope to have the pleasure of welcoming you back again for another memorable stay in Amsterdam. Kind regards, Robin de Laat Guest Relations Officer

Customer review rating 0.5/5

Michael T. Families - Confirmed reviews ALL

The rooms are not well maintained and not cleaned well.

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Other web-users rate our hotel

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  • 406 reviews 8.2/10 Comfort
  • 363 reviews 7.8/10 Food
  • 355 reviews 8.7/10 Breakfast
  • 342 reviews 8.4/10 Amenities

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