Sofitel Legend The Grand Amsterdam 5 stars

Customer review rating (ALL Rating) 4.8/5 2,563 reviews

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Description

Hotel extras

  • Relaxing Sofitel Spa and Sofitel Fitness

  • Peaceful Garden Terrace, our hidden gem!

  • 44 suites, including Butler Service

  • 19 meeting rooms, including 5 listed as historical monuments

  • Located in the city center, enjoy our legendary historical tour

Our accommodation(s)

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Room 1

Hotel location

Sofitel Legend The Grand Amsterdam

Oudezijds Voorburgwal 197
1012 EX AMSTERDAM
Netherlands

GPS:52.371132, 4.89531

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Swimming pool
  • Car park
  • Pets welcome
  • Restaurant
  • Wheelchair accessible
  • Fitness center
  • Wi-Fi
  • Air conditioning
  • Breakfast
  • Bar
  • Meeting rooms
  • 100% Non Smoking Property
  • Room service

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

Find out more

ALL Rating  4.8/5  2,563 reviews

TripAdvisor Rating  4.7/5  3,884 reviews

Certificate of excellence 2025

Outstanding

TripAdvisor rating 5.0/5

Douglas C TripAdvisor review

Amazing Staff

Customer review rating 5.0/5

Anonymous Business - Confirmed reviews ALL

Dear Mr W., We very much appreciate your comments regarding your stay at the Sofitel Legend The Grand Amsterdam. It is always a pleasure to receive positive feedback. I will share your comments with our team. It is wonderful to know that you felt at ease from arrival to departure, and that your experience reflected the care and attention we aim to provide all of our valued guest. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Alissa Lotz Guest Relations Officer

excellent service

Customer review rating 4.5/5

Theresa M. Friends - Confirmed reviews ALL

Dear Mr M., We very much appreciate your comments regarding your stay at the Sofitel Legend The Grand Amsterdam. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Alissa Lotz Guest Relations Officer

Good stay

Customer review rating 4.0/5

Aleksandar Families - Confirmed reviews ALL

Dear Mr J., Thank you for sharing your feedback regarding your recent stay at Sofitel Legend The Grand Amsterdam. We are delighted to hear that you enjoyed our prime location, as well as the friendliness and professionalism of our reception and concierge teams. It’s also wonderful to know that you were satisfied with the variety and quality of our breakfast service. We truly value your constructive feedback. Please accept our sincere apologies for the oversight regarding your pyjamas, and for the lack of a second bin in the restroom. We also regret to hear about the slow service in one of our restaurants and the billing issue you encountered. This is certainly not the standard of service we aim to provide, and we will review these concerns with the respective teams to ensure such issues are addressed moving forward. Your comments are invaluable in helping us improve the guest experience, and we hope to have the opportunity to welcome you back for a truly seamless stay. Sincerely, Stefan Melcherts General Manager

Fabulous hotel in a top location in Amsterdam

Customer review rating 5.0/5

Paul M. Couples - Confirmed reviews ALL

Dear Mr C., Thank you for your kind words and for taking the time to share your experience at Sofitel Legend The Grand Amsterdam. We are truly delighted to hear that every aspect of your stay — from our seamless check-in and refined accommodations to the attentive service and exceptional dining — exceeded your expectations. It brings us great joy to know that you so thoroughly enjoyed your time with us, and we hope to have the privilege of welcoming you back for another magnifique stay in the heart of Amsterdam. With warmest regards, Nicky Smit Guest Relations Manager

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Other web-users rate our hotel

  • 766 reviews 9.6/10 Location
  • 947 reviews 8.4/10 Room
  • 1,543 reviews 9.3/10 Service
  • 407 reviews 8.2/10 Comfort
  • 371 reviews 9/10 Breakfast
  • 359 reviews 8.5/10 Food
  • 327 reviews 8.7/10 Amenities
  • 157 reviews 8/10 Cleanliness

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