Sofitel Legend The Grand Amsterdam 5 stars

Customer review rating (ALL Rating) 4.8/5 2,489 reviews

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Description

Hotel extras

  • Relaxing Sofitel Spa and Sofitel Fitness

  • Peaceful Garden Terrace, our hidden gem!

  • 44 suites, including Butler Service

  • 19 meeting rooms, including 5 listed as historical monuments

  • Located in the city center, enjoy our legendary historical tour

Our accommodation(s)

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Hotel location

Sofitel Legend The Grand Amsterdam

Oudezijds Voorburgwal 197
1012 EX AMSTERDAM
Netherlands

GPS:52.371132, 4.89531

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Swimming pool
  • Car park
  • Pets welcome
  • Restaurant
  • Wheelchair accessible
  • Fitness center
  • Wi-Fi
  • Air conditioning
  • Breakfast
  • Bar
  • Meeting rooms
  • 100% Non Smoking Property
  • Room service

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

Find out more

ALL Rating  4.8/5  2,489 reviews

TripAdvisor Rating  4.7/5  3,941 reviews

Certificate of excellence 2025

Exceptional hospitality and a perfect location

TripAdvisor rating 5.0/5

Sahan W TripAdvisor review

My wife and I had a fantastic stay at the Sofitel Legend The Grand. The location is absolutely perfect—central to everything we wanted to see—but it was the service that truly stood out. The team was attentive, helpful, and offered incredibly warm hospitality throughout our visit. ​I’d like to give special commendations to several team members who made our stay memorable: ​- Mar at reception was excellent. ​- Kai and David at the concierge provided star-quality service. ​- Cecilia made our Afternoon Tea brilliant. ​ Finally, a huge thank you to the massage therapists who treated us on Sunday, November 7th at 1 pm (apologies, we didn't catch their names, but they were excellent).

One of the very best hotels in the world, with the best ambassadors

TripAdvisor rating 5.0/5

David G TripAdvisor review

The hotel is in a fine historic building which would be well worth visiting even if it were not a hotel. The central location, between two historic canals, is excellent. The best thing about it, however, is the staff, who combine efficiency with thoughtfulness and kindness. We will keep coming back for as long as we are able to!

Customer review rating 5.0/5

Ken M. Couples - Confirmed reviews ALL

Beautiful location and room, great breakfast too

Dear Mr M., We very much appreciate your comments regarding your stay at the Sofitel Legend The Grand Amsterdam. It is always a pleasure to receive positive feedback. We are delighted to hear that you enjoyed our location, the quality of your room, and our breakfast offerings. We truly appreciate your kind mention of our General Manager and Concierge team. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Alissa Lotz Guest Relations Officer

Customer review rating 4.5/5

Emily G. Couples - Confirmed reviews ALL

We enjoyed our stay

Dear Ms G., We very much appreciate your comments regarding your stay at the Sofitel Legend The Grand Amsterdam. It is always a pleasure to receive positive feedback.We are truly pleased to hear that you enjoyed your stay and our establishment. However, it is with regret to learn that your visit to the bar did not meet your expectations. Your feedback is appreciated, as it helps us continually enhance our guest experience. Should you wish to share any additional details, please feel free to contact our Guest Relations team directly at gu… I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be even more pleasant than the previous one. Sincerely, Alissa Lotz Guest Relations Officer

Customer review rating 5.0/5

Joseph T. Families - Confirmed reviews ALL

Staff and accommodations are excellent. Charming hotel!

Dear Mr T., We very much appreciate your comments regarding your stay at the Sofitel Legend The Grand Amsterdam. It is always a pleasure to receive positive feedback.We are delighted to know you had a positive experience and that both our team and accommodation contributed to an enjoyable stay. Your special mention of Nicky is especially appreciated and will be shared with him. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Alissa Lotz Guest Relations Officer

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Other web-users rate our hotel

  • 801 reviews 9.7/10 Location
  • 975 reviews 8.2/10 Room
  • 1,549 reviews 9.1/10 Service
  • 12 reviews 5.3/10 WiFi
  • 409 reviews 8/10 Comfort
  • 362 reviews 7.6/10 Food
  • 354 reviews 8.6/10 Breakfast
  • 341 reviews 8.3/10 Amenities

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