Sofitel Legend The Grand Amsterdam 5 stars

Customer review rating (ALL Rating) 4.8/5 2,498 reviews

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Description

Hotel extras

  • Relaxing Sofitel Spa and Sofitel Fitness

  • Peaceful Garden Terrace, our hidden gem!

  • 44 suites, including Butler Service

  • 19 meeting rooms, including 5 listed as historical monuments

  • Located in the city center, enjoy our legendary historical tour

Our accommodation(s)

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Hotel location

Sofitel Legend The Grand Amsterdam

Oudezijds Voorburgwal 197
1012 EX AMSTERDAM
Netherlands

GPS:52.371132, 4.89531

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Swimming pool
  • Car park
  • Pets welcome
  • Restaurant
  • Wheelchair accessible
  • Fitness center
  • Wi-Fi
  • Air conditioning
  • Breakfast
  • Bar
  • Meeting rooms
  • 100% Non Smoking Property
  • Room service

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

Find out more

ALL Rating  4.8/5  2,498 reviews

TripAdvisor Rating  4.7/5  3,940 reviews

Certificate of excellence 2025

Customer review rating 5.0/5

Peter G. Friends - Confirmed reviews ALL

Staying at the Sofitel Legend The Grand Amsterdam means you will be pampered all the way : from a swift and friendly check-in complete with a glass of complementary champagne to the (late) check-out, everything runs smoothly and efficiently. All the staff are extremely customer focused and they will do their utmost best to make your stay as pleasant as possible. I booked a superior room and, thanks to my Accor Platinum status, I got a free upgrade to a Prestige suite. The suite itself was very big, with a separate living room, a very spacious bathroom with rainshower ànd bath, a fully stocked minibar, a Nespresso coffee machine and lots of closets for your clothes. Beds were very comfy, water pressure in the shower was excellent and amenities were provided by Diptyque. This was my second time at the Sofitel Legend The Grand Amsterdam and I will definitief be going back there when I'm in Amsterdam.

Dear Mr G., Thank you very much for sharing such a generous and detailed account of your recent stay with us at Sofitel Legend The Grand Amsterdam. It is truly a pleasure to read that your experience was defined by seamless service, warm hospitality, and the feeling of being genuinely cared for from the moment you arrived to the moment you departed. We are delighted that the complimentary upgrade to a Prestige Suite added to the enjoyment of your stay. Your gracious description of the suite — its space, comfort, quality amenities, and thoughtful details — is exactly the experience we aspire to create for all our guests, and it is wonderful to know it resonated so strongly with you. Your kind words about our team, their attentiveness, and their dedication to service mean a great deal to us. As a valued Accor Platinum member, your continued loyalty is deeply appreciated, and we are honored to be your preferred hotel in Amsterdam. We look forward to welcoming you back for your next visit and ensuring your third stay is every bit as memorable as the last. Sincerely, Stefan Melcherts General Manager

Customer review rating 4.5/5

Ahmed A. B. Couples - Confirmed reviews ALL

From checking to checkout very friendly and helpful staff taking luxury hospitality to a different level

Dear Mr A. B., Thank you for sharing such wonderful feedback. It is truly gratifying to know that, from check-in to check-out, our team made you feel warmly welcomed and well cared for. Delivering luxury hospitality with genuine kindness and attention is something we continually strive for, and your words affirm that commitment. We look forward to the pleasure of welcoming you back for another exceptional stay. Sincerely, Stefan Melcherts General Manager

Always a home in Amsterdam

TripAdvisor rating 5.0/5

Blancdesmits TripAdvisor review

My yearly visit to The Grand and is magical as always. You really set foot in the history here. The staff is extremely friendly and are always willing to go the extra mile. The welcome amenities are so beautiful and are matching the season and always being welcomed with a handwritten note. Guided up to the room by their guest relations team is a treat since they are really getting to know you and preparing your preferences once you share them. Breakfast is great and make sure to try the eggs Benedict, the brioche is really worth it. Looking forward to return.

Dear BlancdeSmits, Thank you for sharing such a heartfelt reflection on your yearly return to Sofitel Legend The Grand Amsterdam, and I truly wish to thank you for your loyalty. It is truly an honor to be considered your home in Amsterdam, and we are delighted to know that each visit continues to feel magical. Your appreciation for the history of our building that dates back to 1411, and the warmth of our team means a lot. And its truly wonderful to read, that you enjoyed the seasonal amenities with handwritten note, so it is wonderful to hear that these touches resonate with you. Our guest relations team will be especially pleased by your kind words; getting to know our returning guests and preparing their stay with care is one of the most rewarding parts of what they do. We are equally delighted that you enjoyed breakfast once again in the restaurant Bridges and especially the Eggs Benedict with the brioche. Thank you for your continued trust and loyalty. We look forward to welcoming you back next year for another memorable stay. Sincerely, Stefan Melcherts General Manager

Customer review rating 4.5/5

Annette G. Couples - Confirmed reviews ALL

Third time staying at this hotel and won't be the last. Always clean, pleasant and helpful staff

Dear Ms G., Thank you for sharing your kind words. We are delighted to hear that your third stay at Sofitel Legend The Grand Amsterdam was as enjoyable as your previous visits. It is wonderful to know that our cleanliness, service, and attention to detail continue to make your stays memorable. We look forward to welcoming you back for many more visits in the future. Sincerely, Stefan Melcherts General Manager

Customer review rating 3.5/5

Hussain S. A. Solo - Confirmed reviews ALL

Nice hotel with lovely staff in the heart of Amsterdam. Just one complaint about the bar, it doesn’t feel like it belongs to the hotel, as sometimes it’s open, sometimes it’s closed, and occasionally it’s reserved for private events. Also, be aware that if you arrive by car, parking costs €100 per night.

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