Sofitel Legend The Grand Amsterdam 5 stars

Customer review rating (ALL Rating) 4.8/5 2,740 reviews

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Description

Hotel extras

  • Relaxing Sofitel Spa and Sofitel Fitness

  • Peaceful Garden Terrace, our hidden gem!

  • 44 suites, including Butler Service

  • 19 meeting rooms, including 5 listed as historical monuments

  • Located in the city center, enjoy our legendary historical tour

Our accommodation(s)

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Hotel location

Sofitel Legend The Grand Amsterdam

Oudezijds Voorburgwal 197
1012 EX AMSTERDAM
Netherlands

GPS:52.371132, 4.89531

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Swimming pool
  • Car park
  • Pets welcome
  • Restaurant
  • Wheelchair accessible
  • Fitness center
  • Wi-Fi
  • Air conditioning
  • Breakfast
  • Bar
  • Meeting rooms
  • 100% Non Smoking Property
  • Room service

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

Find out more

ALL Rating  4.8/5  2,740 reviews

TripAdvisor Rating  4.5/5  3,847 reviews

Certificate of excellence 2024

Wonderful experience

TripAdvisor rating 5.0/5

Blancdesmits TripAdvisor review

Beyond expectations again and again. 3rd time in the hotel, and cannot wait to be back. Staff is incredible and going above and beyond in every possible way. Better than home. Best front office, guest services and concierge team. Highly recommend this hotel to everyone.

We are truly grateful for your outstanding review and for rating us a perfect 5/5! It brings us immense joy to know that your experience at Sofitel Legend The Grand Amsterdam was nothing short of exceptional. Guest satisfaction is our top priority, and our ambassadors are committed to upholding the high standard of five-star service that we are known for, ensuring every guest receives nothing short of excellence. We look forward to welcoming you back to The Grand on your next visit to Amsterdam!

Amazing 5-Star Stay!

TripAdvisor rating 5.0/5

mizzelle Couples - TripAdvisor review

Our stay at The Grand completely exceeded our expectations! From the moment we arrived until the day we (sadly) departed a week later, The Grand felt like home. Every staff member went above and beyond to make us feel welcome. The Concierge group was particularly engaging and helpful. The breakfast “buffet” was delicious and the staff friendly. In our room overlooking a canal, we could hear the bells with our windows open. Staying at The Grand was truly a 5-star experience. Highly recommend!!

We are thrilled to learn that you had a positive experience during your recent stay at Sofitel Legend The Grand Amsterdam. Thank you for sharing your feedback with us; it is truly rewarding for our team to know that we succeeded in making your stay enjoyable. Thank you for taking the time to share your experience with us, and for recognizing the efforts of our team in delivering exceptional service. Ensuring guest satisfaction is at the forefront of everything we do, and our team of ambassadors is dedicated to providing the exceptional five-star service we are renowned for. We look forward hosting you again at The Grand during your next trip to Amsterdam.

Outstanding in Every Way!

Customer review rating 5.0/5

Melissa L. Couples - Confirmed reviews ALL

We were greeted warmly upon arrival and the friendly personal service continued throughout our visit. The concierge gentlemen were exceptional! They helped us get tickets to museums and gave suggestions to make our Amsterdam experience one to remember. Your location is ideal. We enjoyed the cozy vibe and lovely meal at the Oriole Bistro at the end of a full day. The Sofitel "cloud" beds are number one! Thanks to the team for making our stay luxurious and comfortable. We would love to return to The Grand Sofitel Amsterdam one day. It's truly a gem of a hotel!

Dear Mr L., Thank you so much for your wonderful review! We are thrilled to hear that your stay with us was "outstanding in every way" and that our team helped make your visit to Amsterdam truly memorable. It’s great to know that our concierge was able to assist with museum tickets and recommendations – they’ll be so pleased to hear your kind words. We’re also happy that you enjoyed the atmosphere at Oriole Bistro and, of course, our signature Sofitel "cloud" beds! It's fantastic to know that we could provide the luxury and comfort you were looking for during your stay. We would be delighted to welcome you back to The Grand Sofitel Amsterdam in the future. Thank you again for sharing such lovely feedback! Sincerely, Stefan Melcherts Hotel Manager

Amazing Hotel

Customer review rating 5.0/5

Joe D. Couples - Confirmed reviews ALL

My wife and I stayed at the Sofitel Legend The Grand Amsterdam as part of our 25 year anniversary trip and everything about it was amazing. Everyone at the hotel was so nice and helpful. They even gave us a nice welcoming/anniversary gift. Our room was excellent with a lot of space and everything needed to enjoy our stay. The hotel location is perfect as well - we walked to everything. I would absolutely recommend this hotel to anyone looking for an elegant, upgraded and pleasant stay in Amsterdam!

Dear Mr D., Thank you so much for your lovely review and for choosing Sofitel Legend The Grand Amsterdam to celebrate such a special occasion! We are delighted to hear that you and your wife had an amazing stay with us for your 25th anniversary. It's wonderful to know that our team was able to make you feel welcomed and that you enjoyed the special anniversary gift. We’re thrilled that your room provided the comfort and space you needed, and that our central location made it easy for you to explore the beautiful city of Amsterdam. Your recommendation means the world to us, and we are truly grateful for your kind words. We hope to welcome you back in the future for more memorable moments! Sincerely, Stefan Melcherts Hotel Manager

Customer review rating 5.0/5

Margaret P. Families - Confirmed reviews ALL

We enjoyed our 5 nights in your hotel. A big shout out to the staff all were extremely friendly and helpful. Beds were very comfortable. Loved the doormen. Only item I could say that could have been better was the drink I had in the Flying Dutchman bar , a margarita, it was disappointing . No presentation at all. No salted rim, no ice , no lime . A very sad attempt for the price of 18€.

Dear Mr P., We very much appreciate your comments regarding your stay at the Sofitel Legend The Grand Amsterdam. Thank you so much for choosing to stay with us for five nights and for sharing your experience! We’re delighted to hear that you enjoyed the comfort of our beds and that our team, including the doormen, made a positive impression on you. I’ll be sure to pass on your kind words to them. I’m truly sorry to hear about your experience with the margarita at the Flying Dutchman bar. This certainly doesn’t reflect the standard we aim for, and I appreciate you bringing it to our attention. Your feedback is valuable, and I will make sure our bar team is aware so we can improve both the presentation and quality moving forward. We hope to welcome you back soon and ensure everything is perfect for your next visit. Sincerely, Nicky Smit Guest Relations Manager

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Other web-users rate our hotel

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  • 398 reviews 9/10 Breakfast
  • 365 reviews 8.1/10 Food
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  • 309 reviews 8.6/10 Amenities

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