Novotel Sydney Olympic Park 4 stars

Customer review rating (ALL Rating) 4.2/5 2,018 reviews

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Novotel Sydney Olympic Park - Image 1
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11a Olympic Boulevard, 2127 SYDNEY OLYMPIC PARK, Australia

Description

Hotel extras

  • 24 hours concierge, reception & room service

  • 12 meeting and event spaces with underground parking

  • Dining options ranging from upscale restaurant to contemporary pub dining

  • Complimentary wireless internet

  • 2 minute walk to station, 26 minute drive to CBD and Sydney Airport

Our accommodation(s)

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Hotel location

Novotel Sydney Olympic Park

11a Olympic Boulevard
2127 SYDNEY OLYMPIC PARK
Australia

GPS:-33.848556, 151.067505

Telephone
Fax +61 2 8762 1263

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Car park
  • Pets not allowed
  • Restaurant
  • Wheelchair accessible
  • Wi-Fi
  • Air conditioning
  • Breakfast
  • Bar
  • Meeting rooms
  • 100% Non Smoking Property
  • Room service

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

Find out more

ALL Rating  4.2/5  2,018 reviews

TripAdvisor Rating  4.0/5  1,544 reviews

Customer review rating 3.5/5

Rebecca R. Families - Confirmed reviews ALL

Rooms were very old and run down- paint chipped, carpets not vacuumed. Staff were all fantastic, couldn’t fault them.

Dear Rebecca, Thank you for taking the time to share your feedback with us. While I am pleased to hear that our team provided fantastic service throughout your stay, I am truly sorry that the condition of your room did not meet your expectations. You deserve a comfortable and well-presented environment, and I sincerely apologise for the chipped paint and the carpets not being properly vacuumed. This is certainly not the standard we aim to deliver. Please know that your comments have been shared with our housekeeping and maintenance teams for immediate review and improvement. Your experience is important to us, and we genuinely appreciate you bringing these concerns to our attention so we can address them promptly. Despite the shortcomings, we are grateful for your kind words about our staff, and we hope we have the opportunity to welcome you back for a much better and more seamless stay. Warm regards, Grace I Assistant Night Manager

Customer review rating 2.0/5

Andrew M. Families - Confirmed reviews ALL

Good and service in restaurant was fantastic. The bed is the worst I’ve ever slept in. Genuinely had to visit my chiropractor on Monday to get an adjustment

Customer review rating 4.0/5

Jennifer P. Families - Confirmed reviews ALL

Excellent location for proximity to concert. Noisy bar downstairs being ear plugs

Dear Jennifer, Thank you for taking the time to share your feedback with us. We are pleased to hear that our location was convenient for your concert visit, and we’re glad it added value to your stay. However, I sincerely apologise for the disturbance caused by noise from the bar downstairs. I understand how important a restful night’s sleep is, especially during an event stay, and I am sorry that this affected your overall experience. Your comfort is very important to us, and your comments have been shared with our team as we continue to look at ways to minimise noise disruptions for our guests. We truly appreciate your understanding and thank you for highlighting both the positives and the areas where we can improve. We hope to have the opportunity to welcome you back for a more peaceful and seamless stay. Warm regards, Grace I Assistant Night Manager

Customer review rating 5.0/5

Steve I. Couples - Confirmed reviews ALL

From check in to check out, the whole experience was fantastic, comfortable and relaxing.

Dear Steve, Thank you so much for your exceptional feedback and perfect rating. We are thrilled to hear that you had such a fantastic experience from the moment you checked in until the moment you departed. It is wonderful to know that our location, facilities, and room comfort all contributed to a relaxing and enjoyable stay. Your kind words mean a great deal to our team, and they serve as a great encouragement for us to continue delivering memorable and seamless experiences for our guests. We truly appreciate your support and look forward to welcoming you back for another outstanding stay in the future. Warm regards, Grace I Assistant Night Manager

Customer review rating 5.0/5

Rebecca S. Families - Confirmed reviews ALL

Room and service wonderful thank you.

Dear Rebecca, Thank you so much for your lovely feedback and perfect rating. We are absolutely delighted to hear that you received fabulous service and that both your room and overall experience were wonderful. Your kind words truly mean a lot to our team. It is always our goal to create a comfortable and memorable stay for our guests, and we are so glad we could achieve that for you. Thank you once again for sharing your experience. We look forward to welcoming you back soon. Warm regards, Grace I Assistant Night Manager

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Other web-users rate our hotel

  • 978 reviews 8.6/10 Location
  • 1,544 reviews 5.8/10 Room
  • 1,235 reviews 8.6/10 Service
  • 16 reviews 4.2/10 WiFi
  • 714 reviews 5.6/10 Comfort
  • 608 reviews 5.1/10 Cleanliness
  • 388 reviews 4.3/10 Amenities
  • 314 reviews 3.9/10 Value

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Price from: 1 night for 1 person in the room category identified within the same price range, excluding additional services and breakfast. This refers to the lowest public price, including all taxes (Some taxes may be payable on arrival at the hotel (for example, tourist tax), depending on current local regulations.) for the accommodation concerned, found on https://all.accor.com/ site today, for a one-night stay in the next 20 days. Varies according to period and availability. The price is only guaranteed at the time of booking. All bookings (foreign) are payable in the local currency where the hotel is situated. Only the amount confirmed during the booking in the hotels local currency is guaranteed. An estimated conversion in your local currency may be given for reference but is not part of the contract. Your bank may charge you bank fees and/or exchange fees at the time of payment.