Novotel Sydney Olympic Park 4 stars

Customer review rating (ALL Rating) 4.2/5 2,823 reviews

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Novotel Sydney Olympic Park - Image 1
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11a Olympic Boulevard, 2127 SYDNEY OLYMPIC PARK, Australia

Description

Hotel extras

  • 24 hours concierge, reception & room service

  • 12 meeting and event spaces with underground parking

  • Dining options ranging from upscale restaurant to contemporary pub dining

  • Complimentary wireless internet

  • 2 minute walk to station, 26 minute drive to CBD and Sydney Airport

Our accommodation(s)

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Room 1

Hotel location

Novotel Sydney Olympic Park

11a Olympic Boulevard
2127 SYDNEY OLYMPIC PARK
Australia

GPS:-33.848556, 151.067505

Telephone
Fax +61 2 8762 1263

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Car park
  • Pets not allowed
  • Restaurant
  • Wheelchair accessible
  • Wi-Fi
  • Air conditioning
  • Breakfast
  • Bar
  • Meeting rooms
  • 100% Non Smoking Property
  • Room service

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

Find out more

ALL Rating  4.2/5  2,823 reviews

Customer review rating 4.0/5

Athol N. Business - Confirmed reviews ALL

Dear Guest, Thank you for taking the time to share your feedback. We are pleased to hear that you enjoyed your stay overall and that your accommodation, cleanliness, and interactions with our team met your expectations. We sincerely apologise that you did not receive your invoice as promised following your departure. Your invoice should now have been received; however, if it has not, please don't hesitate to contact us directly and our team will be happy to assist you promptly. Thank you again for your valuable feedback. We hope to have the opportunity to welcome you back to Novotel Sydney Olympic Park. Kind regards, Chelsea Bean Assistant Manager

Customer review rating 5.0/5

Michelle H. Families - Confirmed reviews ALL

Dear Guest, Thank you for taking the time to share your wonderful feedback. We are delighted to hear that our location was the perfect choice for your Disney on Ice visit and that you enjoyed your stay with us. It is fantastic to know that you found your room spacious and beautiful, and that our team provided excellent service throughout your visit. Your kind comments are greatly appreciated and will be shared with the team. We look forward to welcoming you and your family back to Novotel Sydney Olympic Park for another memorable stay. Kind regards, Chelsea Bean Assistant Manager

Customer review rating 5.0/5

Despina N. Families - Confirmed reviews ALL

Dear Guest, Thank you for taking the time to share your wonderful feedback. We are delighted to hear that you had such an incredible experience and that our welcoming team helped make your stay so enjoyable. It is fantastic to know that you found your room comfortable and well-equipped, and that our convenient location made attending your event so easy. We are especially pleased to hear that you would consider staying with us again after future shows. We truly appreciate your kind words and look forward to welcoming you back to Novotel Sydney Olympic Park for your next visit. Kind regards, Chelsea Bean Assistant Manager

Customer review rating 4.0/5

Yue W. T. Couples - Confirmed reviews ALL

Dear Guest, Thank you for taking the time to share your feedback. We are pleased to hear that you enjoyed your comfortable stay and appreciated the quiet environment of our hotel. We appreciate your comments regarding our parking fees. We understand that parking costs are an important consideration for our guests, and we value your feedback as it helps us better understand our guests’ experiences and expectations. Thank you again for your feedback, and we hope to have the opportunity to welcome you back to Novotel Sydney Olympic Park in the future. Kind regards, Chelsea Bean Assistant Manager

Customer review rating 1.0/5

Warren P. Business - Confirmed reviews ALL

Dear Guest, Thank you for taking the time to share your detailed feedback. Please accept our sincere apologies that your recent stay did not meet the standard of experience we aim to provide. We are very sorry to hear about the concerns you experienced with the cleanliness of your room, housekeeping service, breakfast delays, and the overall service levels during your visit. We understand how disappointing this would have been, particularly when travelling during a busy event period, and we appreciate you bringing these matters to our attention. Your feedback regarding room servicing, breakfast operations, staffing levels during high-demand periods, and room features has been shared with the relevant teams for review. We are continuously working to improve our processes and ensure we are better prepared to support our guests during busy periods. We also appreciate your comments regarding the shower and bath configuration, and we understand your concerns around accessibility and comfort. We encourage guests with specific room preferences or requirements to contact our team prior to arrival so we can assist wherever possible. Thank you again for your honest feedback. We hope to have the opportunity to welcome you back in the future and provide you with the level of service and experience you should expect from us. Kind regards, Chelsea Bean Assistant Manager

Other web-users rate our hotel

  • 1,151 reviews 8.7/10 Location
  • 1,783 reviews 6.2/10 Room
  • 1,526 reviews 8.5/10 Service
  • 18 reviews 3.7/10 WiFi
  • 720 reviews 5.3/10 Cleanliness
  • 414 reviews 4.3/10 Amenities
  • 353 reviews 4/10 Value
  • 320 reviews 7.7/10 Breakfast

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