ibis budget Dresden Kesselsdorf

Customer review rating (ALL Rating) 4.1/5 378 reviews

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Description

Hotel extras

  • Located on the outskirts of Dresden

  • Excellent transport connections

  • Spacious hotel parking

  • Free WIFE throughout hotel

  • Ideal for stopovers.

Our accommodation(s)

Room

Standard room

  • 3 pers. max
  • 14 / 150 sq ft
  • Bedding 1 x Bunk bed(s) and 1 x Double bed(s)

Hotel location

ibis budget Dresden Kesselsdorf

Kaufbacher Ring 7, Gewerbegebiet Kesselsdorf
01723 KESSELSDORF -WILSDRUFF
Germany

GPS:51.03693, 13.582303

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Car park
  • Pets welcome
  • Wheelchair accessible
  • Breakfast

Breakfast

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

Find out more

ALL Rating  4.1/5  378 reviews

TripAdvisor Rating  3.5/5  315 reviews

Customer review rating 1.5/5

Anders Families - Confirmed reviews ALL

Room smell of smoke

Dear Anders, Thank you for taking the time to tell us about your experience at the ibis budget Dresden Kesselsdorf. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Ibis budget Kesselsdorf

Not great

TripAdvisor rating 1.0/5

Healsby Couples - TripAdvisor review

Waited 20 minutes to check in owing to others waiting and only one employee manning reception. No air conditioning at this hotel and no fans available meant for an incredibly uncomfortable night. Room felt like a prison cell; shower/toilet one plastic unit that had an odour of urine and supplied with a squeegee to remove water from the toilet floor as no way to avoid soaking the toilet and floor with water when taking a shower. Lots of noise into the early hours with patrons arriving. Stairs only so if on the higher floors you need to be able to carry your luggage.

Local German Admin Cancels Booking at Will

TripAdvisor rating 1.0/5

888albert999 TripAdvisor review

Although the Accor App confirmed that my booking was "confirmed & Secured" and that I had to pay at the hotel, the hotel admin cancelled the booking because they thought my credit card would not work (which is ridiculous, since I am a very active traveller....). Against the Accor global rules, they tried to use my card (without my ahuthorisation) and then claimed that it wouldn't work. The Accor rules say that you can secure the booking by providing you CC details, but they can only claim the fee if you did't show up until noon next day. We shoed up at 11pm same day and were told our room has been cancelled......Itiots, really?

Booking confirmed & secured but canceled

Customer review rating 0.5/5

Stéphane Couples - Confirmed reviews ALL

The application produced two relevant pieces of information regarding the booking: 1. It said “confirmed & secured” 2. Pay at the hotel What happened: Hotel admin cancelled the room I arrived after 900 km trip at 23:00 The only nice people were the security person which saved the situation

Dear Stephane, Thank you for taking the time to tell us about your experience at the ibis budget Dresden Kesselsdorf. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Ibis Budget, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Ibis Budget Kesselsdorf

Good stay unfriendly receptionist

Customer review rating 2.0/5

Anonymous Business - Confirmed reviews ALL

The stay was nice. However, the front desk lady was upset with me that I booked a reservation through the ibis website and did not pay with a credit card, I opted to chose on the spot. I didn't understand why she got frustrated with me since I even used the ibis website, but it was particularly unfriendly. I offered to stay at another hotel if it was such a huge hassle to charge my card 50$

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Other web-users rate our hotel

  • 189 reviews 8.9/10 Location
  • 364 reviews 4.1/10 Room
  • 306 reviews 8.9/10 Service
  • 16 reviews 6.2/10 WiFi
  • 206 reviews 4.1/10 Comfort
  • 162 reviews 4.8/10 Cleanliness
  • 129 reviews 7.4/10 Breakfast
  • 55 reviews 3.1/10 Vibe

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