ibis budget Dresden Kesselsdorf 1 star

Customer review rating (ALL Rating) 4.2/5 415 reviews

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Description

Hotel extras

  • Located on the outskirts of Dresden

  • Excellent transport connections

  • Spacious hotel parking

  • Free WIFE throughout hotel

  • Ideal for stopovers.

Our accommodation(s)

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Room 1

Room

Standard room

  • 3 pers. max
  • 14 m² / 150 sq ft
  • Bedding 1 x Bunk bed(s) and 1 x Double bed(s)

Hotel location

ibis budget Dresden Kesselsdorf

Kaufbacher Ring 7, Gewerbegebiet Kesselsdorf
01723 KESSELSDORF -WILSDRUFF
Germany

GPS:51.03693, 13.582303

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Car park
  • Pets welcome
  • Wheelchair accessible
  • Breakfast

Breakfast

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

Find out more

ALL Rating  4.2/5  415 reviews

Customer review rating 1.5/5

Tomasz K. Couples - Confirmed reviews ALL

Dear Tomasz K., Thank you for taking the time to share your feedback regarding your recent stay at ibis budget Dresden Kesselsdorf. I am truly sorry to learn about the issues you encountered in your room, particularly with the bathroom maintenance and the blocked drain. This does not reflect our usual standards, and I understand how disruptive this situation must have been during your visit. Additionally, I regret that the proximity of the designated smoking area impacted your experience, and that the reading lights did not function as expected. Your concerns will be noted for our ongoing review of facilities and services. We are committed to providing a pleasant environment for all our guests, and your insights are invaluable in helping us improve. Thank you once again for your feedback, and I hope you will consider staying with us in the future, allowing us the opportunity to provide you with a better experience. Best regards, ibis budget Dresden Kesselsdorf

Customer review rating 2.0/5

Daria H. Families - Confirmed reviews ALL

Dear Daria H., Thank you for sharing your feedback regarding your recent stay with us. I am pleased to hear that our breakfast staff made a positive impression during your visit. However, I regret to learn about your experience at the reception and the condition of your room. Please note that our policy requires payment upon check-in, and I apologize for any miscommunication regarding this matter. I appreciate your comments regarding the room's condition, as they are valuable for our ongoing improvement efforts. We take cleanliness and comfort seriously and will address your concerns with our housekeeping team. Thank you once again for your feedback. We hope to have the opportunity to provide you with a more satisfying experience in the future. Best regards, ibis budget Dresden Kesselsdorf

Customer review rating 1.5/5

Nick D. Business - Confirmed reviews ALL

Dear Nick D., Thank you for sharing your experience with us. I regret that your stay did not meet your expectations. I apologize for the discomfort you faced with the room temperature and pillows; we appreciate your feedback as it helps us improve our offerings. Regarding parking, I understand the frustration caused by the misunderstanding. Our policies are in place to ensure safety and accessibility for all guests, and I regret any inconvenience this may have caused during your visit. Thank you for your understanding, and we hope to provide you with a better experience in the future. Best regards, ibis budget Dresden Kesselsdorf

Customer review rating 2.5/5

Kamil W. Couples - Confirmed reviews ALL

Dear Kamil W., Thank you for sharing your feedback regarding your recent experience with us. I understand that you encountered difficulties with our reservation system and the check-in process after hours. Our policy does state that online bookings must be made before 6 PM, and I apologize for any confusion this may have caused. We strive to provide clear information about our services, including our 24/7 check-in options. I appreciate your comments regarding the payment method, as we do aim to accommodate our guests' needs. Your insights are valuable, and we will take them into consideration as we continue to enhance our guest experience. Goodbye, ibis budget Dresden Kesselsdorf

Customer review rating 4.5/5

Janett S. Families - Confirmed reviews ALL

Other web-users rate our hotel

  • 223 reviews 9.1/10 Location
  • 361 reviews 5.2/10 Room
  • 301 reviews 8.6/10 Service
  • 11 reviews 6.9/10 WiFi
  • 206 reviews 5/10 Comfort
  • 167 reviews 6/10 Cleanliness
  • 130 reviews 7.4/10 Breakfast
  • 58 reviews 1.9/10 Amenities

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