ibis budget Dresden Kesselsdorf 1 star

Customer review rating (ALL Rating) 4.2/5 415 reviews

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Description

Hotel extras

  • Located on the outskirts of Dresden

  • Excellent transport connections

  • Spacious hotel parking

  • Free WIFE throughout hotel

  • Ideal for stopovers.

Our accommodation(s)

Room

Standard room

  • 3 pers. max
  • 14 / 150 sq ft
  • Bedding 1 x Bunk bed(s) and 1 x Double bed(s)

Hotel location

ibis budget Dresden Kesselsdorf

Kaufbacher Ring 7, Gewerbegebiet Kesselsdorf
01723 KESSELSDORF -WILSDRUFF
Germany

GPS:51.03693, 13.582303

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Car park
  • Pets welcome
  • Wheelchair accessible
  • Breakfast

Breakfast

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

Find out more

ALL Rating  4.2/5  415 reviews

Customer review rating 0.5/5

Salsabil K. Families - Confirmed reviews ALL

I am extremely disappointed with my stay at ibis budget Dresden Kesselsdorf. We traveled on a grueling 10-hour night train from Karlsruhe to Dresden and did not sleep all night. Despite checking in online beforehand and explicitly stating that we would arrive before 12:00, our room was not ready when we got there, leaving us stranded without a place to rest. To make matters worse, the hotel changed our room without even asking us. We were placed in a room facing the parking lot with no elevator access. Because of this location, it was incredibly loud; we could hear the constant noise of cars and people, as well as every single movement from our neighbors next door and above us. We could not sleep at all during the night or the morning. Furthermore, there was absolutely no housekeeping during our entire 3-day stay. We had to take our own trash outside, and the hotel didn't even provide trash bags—we had to buy them ourselves. When we tried to get some fresh air and opened the window, massive insects came inside, which terrified both me and my cat. This hotel is completely disorganized, lacks basic customer service, and ruined our trip. I am incredibly disappointed and definitely do not recommend staying here.

Customer review rating 4.5/5

Gerald H. Families - Confirmed reviews ALL

I had only a 4 1/2 h stay, so I basically fell into the bed and got up and left on my way from Denmark to Austria. Checkin work smoothly. The room was comfortable. And a very short detour from/to the motorway.

Customer review rating 2.0/5

Eliane H. Friends - Confirmed reviews ALL

In 2 days I was switched 3 times. First room the door code wasn’t working they had to let me in with a master key, no other room available. 2nd room next morning, heating unit broken on full heat, 3rd room in the evening door handle lose, shampoo holder broken and bed lights not working. Breakfast is amazing and personnel very friendly

Dear Eliane H., Thank you for sharing your experience with us. I appreciate your kind words regarding our friendly staff and the breakfast offerings. However, I regret to learn about the issues you encountered with the room changes and maintenance. We strive to ensure our guests have a comfortable stay, and your feedback is valuable in identifying areas for improvement. I will certainly relay your comments to our team for further consideration. Thank you once again for your feedback. Best regards, ibis budget Dresden Kesselsdorf

Customer review rating 3.0/5

Piotr W. Solo - Confirmed reviews ALL

When only I came with my car with trailer to the huge (big plus for the hotel), almoast empty parking in front of the hotel immediately older blond lady from the staff chased me and demanded to unhook the trailer from my car. She was not speaking a word in English. When I told her: parkplatz is leer she said "nein!", I said again "look ist leer!" she agian said "nein, nein, das ist zu lang!". I had to obey her yelling, I am 58 years old and I have bad memories from shouting in German from war movies, that, we Poles, had to watch on regular basis when I was a kid :). Do you, good, nice people there in Germany, still wonder why rest of the world makes comedys about you beeing to proper? Beside this wifi mycloud was not working at all. Breakfast level is lower than in youthostels.

Dear Piotr W., Thank you for sharing your experience regarding your recent stay with us. We appreciate your feedback and are glad to hear that you found our parking facilities accommodating for your needs. However, I regret to learn about the interaction you had with our staff member regarding your trailer. Our policy emphasizes the importance of maintaining clear access for all guests, which may have influenced her request. We strive to ensure our team members communicate effectively, and I apologize for the language barrier you encountered. Regarding the Wi-Fi and breakfast, we take all guest feedback seriously as it helps us identify areas for improvement. Your comments will be shared with our team as we continually seek to enhance our services and offerings. Thank you once again for your insights. We hope to have the opportunity to welcome you back in the future and provide you with a more satisfying experience. Best regards, ibis budget Dresden Kesselsdorf

Customer review rating 5.0/5

Lukas B. Friends - Confirmed reviews ALL

The lady at the reception was very nice and helpful.When checking out you don't need to think about the room keys as they use codes on the room doors. I recommend 10/10

Dear Lukas B., Thank you for your wonderful feedback regarding your recent stay with us. We are delighted to hear that you found our accommodations to be both affordable and satisfactory. It is gratifying to know that you appreciated the cleanliness of your room, the quality of the mattress, and the helpfulness of our reception staff. Our keyless entry system is designed for your convenience, and we are pleased that it added to your positive experience. Your recommendation means a lot to us, and we hope to welcome you back in the future. Best regards, ibis budget Dresden Kesselsdorf

Other web-users rate our hotel

  • 226 reviews 8.9/10 Location
  • 371 reviews 4.7/10 Room
  • 313 reviews 8.8/10 Service
  • 11 reviews 6.1/10 WiFi
  • 206 reviews 4.7/10 Comfort
  • 168 reviews 5.5/10 Cleanliness
  • 134 reviews 7.1/10 Breakfast
  • 62 reviews 2/10 Amenities

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