One could get breakfast even in Covid times. Luckly the hotel in city center and we could it in bakery close to it. Restaurant and all evening "activities" were closed, too. Rooms in other Ibis hotels (e.g. Warszawa) are larger and nicer. Internet was extremely slow and unstable

Yes, it's Ibis, so the rooms are a bit older and not as fancy as Pullman. The breakfast isn't as large as theirs. The service is better though and did I mention that the price is very good? They offer an unbeatable price/quality ratio!! Like everywhere (covid-reasons) breakfast needs to be booked, which diminishes the holiday feeling a bit - not a fault of the hotel. The location is excellent, parking is abundantly available nearby, the staff is friendly (got the impression a bit understaffed though) and helpful. The rooms are a bit cheaply refurbished but everything works as it should. Request a room with a view of the back of the hotel as at 7-8AM a cleaning crew of the city starts vacuuming the sqaure in front of the hotel and the noise travels to the bedroom.

I experienced a bad customer service at checking. For parking you need to deposit 10€ for a key to remove a barrier on a parking place. Did not had cash money and the reception refused to give the key and directed me to a ATM. The ATM was probably only for own bankcards so no money given, not even on creditcard. returned back to reception and explained. Again a discussion about the 10€ deposits. Problem would be to credit the amount when taken on credit card, seemed to be difficult. told them I do not care about €10 just want to park the car and have my room key. She finally accepted this. At check out the next day the reception credit the €10 easy to my credit card. What is the problem? The hotel is outdated and so the rooms. The breakfast room is to small for all people. I will book another hotel next time. Not expected this from Accor.

My room was terrible. The bed had been moved from the Wall so I could not turn off the light without standing up. It was hard to handle my suitcase in the room. At breakfast I missed lactosefree youghurt without sugar. It was the first Ibis Hotel where you had to bring your key to the breakfast toilet.

Hadn't stayed here for 3 or 4 years or so but I was disappointed with the drop in service and facilities. Friendliness of staff was not up to usual standard; no restaurant and bar closes at 10pm; breakfast not up to usual expectations; disappointed with fruit offering and bircher muesli; paid €57/night but would have been prepared to pay €80+ for better service