Ibis Styles Dresden Neustadt

Customer review rating (ALL Rating) 4.1/5 608 reviews

Ibis Styles Dresden Neustadt - Image 1
Ibis Styles Dresden Neustadt - Image 2
Ibis Styles Dresden Neustadt - Image 3
Ibis Styles Dresden Neustadt - Image 4

Description

Hotel extras

  • Good access to public transportation

  • Spacious rooms perfect for families

  • non smoking hotel

  • Free Wi-Fi

  • Hotspot and historic old town within walking distance

Our accommodation(s)

Take advantage of our Flight + Hotel offers

Discover

Hotel location

Ibis Styles Dresden Neustadt

Fritz Reuter Strasse 21
01097 DRESDEN
Germany

GPS:51.073189, 13.741772

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Pets welcome
  • Wi-Fi
  • Breakfast
  • 100% Non Smoking Property
Near the property
  • Car park

Breakfast

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

Find out more

ALL Rating  4.1/5  608 reviews

Customer review rating 2.0/5

Simon M. Business - Confirmed reviews ALL

Not enough light in the room, broken facility (temperatur of heater cannot be changed), room cleaning on explicit request only. Breakfast was good.

Dear Simon, Thank you for sharing your point of view. We are pleased to know you found our breakfast offerings enjoyable, with its variety and quality meeting your preferences. That said, we sincerely apologize that your experience fell short in some areas. The comfort of our guests is our priority, and we regret any inconvenience caused by the room’s lighting and climate control. Our team is available around the clock to address such matters during your stay. Regarding housekeeping, we aim to maintain consistent standards and will review our procedures to better align with guest needs. We hope that you will allow us the opportunity of providing you with an improved stay in future. Best regards, Ihr Team vom ibis Styles Dresden Neustadt

Customer review rating 2.5/5

Dmitry S. Families - Confirmed reviews ALL

No air conditioning Too loud room - noisy street and no air conditioning Hotel long not renovated Not perfect location Strange door locks

Dear Dmitry, Thank you for taking the time to share your feedback. We sincerely apologize that your experience fell short in several areas. Our team takes pride in offering modern accommodations in Dresden’s vibrant Neustadt district, and we regret we didn’t meet our usual standards during your family stay. While our historic building’s character provides unique charm, we understand contemporary comfort expectations and will review your observations about room features and facilities. Regarding location, we’re pleased to be steps from cultural landmarks like the Frauenkirche while recognizing urban environments present occasional challenges. We hope that we may have the occasion to welcome you back for an improved experience. Best regards, Ihr Team vom ibis Styles Dresden Neustadt

Customer review rating 2.5/5

Daniel L. Solo - Confirmed reviews ALL

Property Review: Ibis Styles Dresden Neustadt Location & Accessibility: The hotel's physical location is poor and highly inconvenient for travelers looking to easily experience Dresden's core historic and cultural sights. Facilities & Infrastructure: The property suffers from aging infrastructure and outdated facilities. The rooms and public areas are showing significant wear and tear, and the building requires a modern refresh to meet competitive hospitality standards. Food & Beverage (Positive Standout): The breakfast offering was excellent and easily the highlight of the stay. The selection, quality, and presentation of the breakfast buffet were outstanding and executed to a very high standard. Final Takeaway While the food and beverage team is doing a wonderful job with the breakfast service, the hotel's outdated facilities and compromised location make it difficult to recommend until a major property renovation is undertaken.

Dear Daniel, Thank you for taking the time to share details of your recent visit to our hotel. We are delighted to know you enjoyed the breakfast service and appreciated the efforts of our food and beverage team. Their dedication to starting your day right is something we take great pride in. That said, we sincerely apologize that your experience fell short in some areas. While our hotel is situated in the vibrant Neustadt district, known for its proximity to cultural landmarks and dining options, we regret any inconvenience you encountered. Our team continuously works to maintain our facilities, and your feedback helps us identify areas for attention. We also note your comments on value and will take them into consideration as we strive to enhance our offerings. The whole team hope to have the pleasure of seeing you again. Best wishes, Ihr Team vom ibis Styles Dresden Neustadt

Customer review rating 1.5/5

Grzegorz P. Families - Confirmed reviews ALL

There is no air conditioning in the hotel, no ice machine available, and no refrigerator in the rooms. The overall condition of the hotel is extremely poor. The decor is in a disastrous state, with peeling paint throughout the rooms, visible stains, and missing parts on the balcony doors. The property appears to be only days away from requiring a complete closure and full renovation. The elevator is also concerning and does not feel safe to use. If this is the standard being offered, I will not be staying with the group for an extended period.

Dear Grzegorz, Your feedback matters to us, and we’re committed to using it to make meaningful improvements. We sincerely apologize that your family stay did not meet expectations. While our rooms include tea/coffee makers and hairdryers, we understand the absence of certain amenities affected your comfort. Our team takes pride in maintaining standards, and we regret any shortfalls in cleanliness or service you encountered. As loyal ALL Accor members deserve exceptional experiences, we’re reviewing your feedback to better align our offerings with guest needs. The central Neustadt location remains ideal for exploring cultural landmarks like Frauenkirche, which we hope offered some enjoyable moments during your visit. We hope you will consider staying with us again in the future. Best regards, Ihr Team vom ibis Styles Dresden Neustadt

Customer review rating 0.5/5

Josef M. Solo - Confirmed reviews ALL

Hotel is completely run down, very difficult to find (miniature sign, not a standard ibis Styles banner), both rooms and common areas show wear & tear, no status recognition and - on top of everything - tap water not suitable for drinking! If you want drinking water, you need to buy it!

Dear Josef, It is disheartening to learn that we fell short of your expectations. We appreciate your note about the bathroom meeting your standards during your stay. However, we sincerely apologize that your experience fell short in several areas. Our team takes pride in maintaining our facilities and regrets any inconvenience caused by signage visibility challenges. While our tap water undergoes regular quality checks, we understand your preference for bottled options. Please know we value our ALL Platinum members and will review our recognition protocols to better reflect your loyalty status. We hope you will consider staying with us again in the future. Best regards, Ihr Team vom ibis Styles Dresden Neustadt

Other web-users rate our hotel

  • 311 reviews 7.3/10 Location
  • 571 reviews 5.9/10 Room
  • 408 reviews 9.2/10 Service
  • 6 reviews 8.1/10 WiFi
  • 346 reviews 8.7/10 Breakfast
  • 245 reviews 5.8/10 Cleanliness
  • 143 reviews 2.3/10 Amenities
  • 6 reviews 0/10 Bar

Powered by Trustyou

Our other establishments nearby

All our hotels in Dresde Hotels