Ibis Styles Dresden Neustadt

Customer review rating (ALL Rating) 4.1/5 583 reviews

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Description

Hotel extras

  • Good access to public transportation

  • Spacious rooms perfect for families

  • non smoking hotel

  • Free Wi-Fi

  • Hotspot and historic old town within walking distance

Our accommodation(s)

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Hotel location

Ibis Styles Dresden Neustadt

Fritz Reuter Strasse 21
01097 DRESDEN
Germany

GPS:51.073189, 13.741772

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Pets welcome
  • Wi-Fi
  • Breakfast
  • 100% Non Smoking Property
Near the property
  • Car park

Breakfast

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

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ALL Rating  4.1/5  583 reviews

Customer review rating 4.5/5

Scott T. Families - Confirmed reviews ALL

Nice room décor. Good location, with easy access to trams

Dear Scott, Thank you for your feedback. We are delighted to hear that your time with us was enjoyable overall. It’s wonderful that our room design added to your comfort and that the proximity to tram connections made exploring Dresden convenient for your family. We regret any inconvenience you encountered during your arrival. Our team is always on hand to assist guests with any needs that arise. Finally, we’re glad our location in Neustadt’s lively district allowed you to experience the city’s charm with ease. We look forward to seeing you again on a future trip. Kind regards, Ihr Team vom ibis Styles Dresden Neustadt

Customer review rating 1.0/5

Silke W. Families - Confirmed reviews ALL

Worse checkin ever at Accor hotels, not reflecting Priority checkin, I have Gold level!!! Wrong romm type - despite explicit booking of 2 seperate beds... Only positive breakfast...

Dear Silke, Thank you for taking the time to share your feedback. We’re glad you enjoyed our breakfast offerings. However, we’re truly sorry to hear that some aspects of your stay didn’t meet your expectations. We regret the difficulties encountered during your arrival and with your room setup. Our team is always available to address concerns during your visit. We hope to see you again in the future. Kind regards, Ihr Team vom ibis Styles Dresden Neustadt

Customer review rating 4.5/5

Heinrich F. Families - Confirmed reviews ALL

Nice hotel, friendly staff

Dear Heinrich, We really appreciate this positive review about your stay. It’s wonderful that you had such a positive experience at ibis Styles Dresden Neustadt. We’re delighted our hotel’s atmosphere resonated with your family trip needs. Our team takes pride in maintaining spaces that balance practicality with our unique Art-Nouveau charm. That said, we regret any inconvenience caused by connectivity interruptions during your stay. Please know our front desk is always available to assist with technical matters in real-time. Finally, we’re especially pleased our staff’s warm service made a lasting impression. Their dedication to guest comfort remains our priority. We look forward to seeing you again on a future trip. Kind regards, Ihr Team vom ibis Styles Dresden Neustadt

Customer review rating 5.0/5

Klaus B. Friends - Confirmed reviews ALL

Despite late attival, very welcoming staff, big tooms with comfortable bed and spacious bathroom. Very good and wide breakfast-buffet. Great stay!

Dear Klaus, Thanks for this great rating. We are thrilled to hear about your enjoyable stay at ibis Styles Dresden Neustadt. Our team is delighted you appreciated our convenient location in the vibrant Neustadt district, with direct public transport connections that make exploring Dresden’s historic center effortless. It’s wonderful you found your room spacious and the bed comfortable, as we aim to provide relaxing accommodations for all guests. We’re equally pleased you enjoyed our varied breakfast buffet with fresh options to start your day right. Thank you for highlighting our Gold status benefits and the ease of using our ALL Accor app – we strive to make every aspect of your stay seamless. We look forward to welcoming you back. Best wishes, Ihr Team vom ibis Styles Dresden Neustadt

Customer review rating 1.0/5

Vanessa G. M. Solo - Confirmed reviews ALL

I requested a fridge for my insulin, fridge was put in my room but doesn’t work and neither my friends in the opposite room. You will find 3-4 steps to enter hotel with luggage! Carpet all stained, door knobs missing, 3 doors and 3 steps to get to rooms, again with luggage. No a/c even though there is an ancient a/c on the wall.

Dear Vanessa, Thank you for taking the time to review your recent stay at our hotel. We appreciate you taking the time to book through our Accor ALL app and recognize the convenience this digital service provides our loyal members. We sincerely apologize that multiple aspects of your stay fell short of expectations. While our historic building’s layout presents some access challenges, we acknowledge your feedback about room maintenance and cooling solutions. Our team remains committed to addressing housekeeping standards and investigating the fridge performance you mentioned. Though we cannot alter the building’s architecture, we’re exploring ways to improve luggage assistance procedures. We hope to see you again in the future. Kind regards, Ihr Team vom ibis Styles Dresden Neustadt

Other web-users rate our hotel

  • 319 reviews 7.8/10 Location
  • 603 reviews 6.2/10 Room
  • 425 reviews 9.2/10 Service
  • 6 reviews 7/10 WiFi
  • 360 reviews 9/10 Breakfast
  • 266 reviews 6.2/10 Cleanliness
  • 143 reviews 2.4/10 Amenities
  • 6 reviews 1.7/10 Bar

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