Ibis Styles Dresden Neustadt

Customer review rating (ALL Rating) 4.1/5 629 reviews

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Description

Hotel extras

  • Good access to public transportation

  • Spacious rooms perfect for families

  • non smoking hotel

  • Free Wi-Fi

  • Hotspot and historic old town within walking distance

Our accommodation(s)

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Room 1

Hotel location

Ibis Styles Dresden Neustadt

Fritz Reuter Strasse 21
01097 DRESDEN
Germany

GPS:51.073189, 13.741772

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Pets welcome
  • Wi-Fi
  • Breakfast
  • 100% Non Smoking Property
Near the property
  • Car park

Breakfast

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

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ALL Rating  4.1/5  629 reviews

Customer review rating 4.0/5

Mihiri A. Families - Confirmed reviews ALL

Dear Mihiri, We thank you for taking the time to provide us with your feedback. We are delighted that you found both check-in and check-out so straightforward. Our team is always happy when guests notice the effort we put into making the arrival and departure process smooth. It is wonderful to hear your family enjoyed the comfort of our rooms and appreciated the variety at our breakfast buffet. However, we are sorry that a couple of aspects did not meet your expectations. Parking can sometimes be a challenge due to our central location, though many guests use the free street parking nearby. On top of this, we regret the welcome drink did not quite match your hopes. Our reception team is always at hand to assist if something is not to your liking during your stay. Nonetheless, we are so glad the overall visit left you with a positive impression, and we truly value your loyalty as a Gold member of ALL Accor. We look forward to welcoming you back again in the future. Kind regards, Ihr Team vom ibis Styles Dresden Neustadt

Customer review rating 2.5/5

Paul B. Couples - Confirmed reviews ALL

Dear Paul, Thank you for sharing your thoughts on your recent visit. We are pleased you appreciated the spaciousness of your room and found booking through our online platform straightforward. It is also good to hear that your welcome drink met your expectations. However, we are truly sorry to hear that some aspects of your stay did not meet your expectations. Your feedback highlights that the indoor climate in your room was not comfortable for you, especially in the absence of air conditioning, and we understand this made it difficult to relax. Additionally, we acknowledge your disappointment with both the variety at breakfast and the perception of value during your stay. We always want our guests to enjoy a restful environment and feel satisfied with all elements of their experience. Nonetheless, your recognition of the simple and efficient app process is greatly appreciated. It helps us to know which parts of the journey are working well for our loyal guests like yourself. We hope to see you again for a more enjoyable experience. Best wishes, Ihr Team vom ibis Styles Dresden Neustadt

Customer review rating 1.5/5

Martin D. Business - Confirmed reviews ALL

Dear Martin, Your feedback matters to us. We sincerely apologize that your experience fell short of expectations during your business stay. Our team strives to provide clear communication at all touchpoints, and we regret any inconvenience caused during the check-in process. We’ve noted your observations about internet performance and value perception, which help us identify areas for improvement. While we’re disappointed our loyalty program didn’t resonate with you this time, we appreciate your Silver status membership and will use your insights to enhance our offerings. We hope that we may have the occasion to welcome you back for a better experience. Best regards, Ihr Team vom ibis Styles Dresden Neustadt

Customer review rating 2.0/5

Ronald D. Friends - Confirmed reviews ALL

Dear Ronald D., Your feedback matters to us. We’re pleased you found our cooling solutions helpful and appreciated the convenience of booking through the ALL App. That said, we sincerely regret the challenges you faced with room comfort during warmer conditions. While our historic building features modern ventilation systems, we understand these may not always meet every guest’s needs. Finally, your strong endorsement of our loyalty program means much to us. Classic status members like yourself remain valued partners in our hospitality journey. Kind regards, Ihr Team vom ibis Styles Dresden Neustadt

Customer review rating 5.0/5

Monika S. Families - Confirmed reviews ALL

Dear Monika, Thank you for your positive feedback. We are thrilled to hear you had such a wonderful stay with us at ibis Styles Dresden Neustadt. It’S. great to know our location made your family trip convenient, with easy parking and access to public transport. We’re delighted you found your room spacious and comfortable, and that the beds provided a restful night’S. sleep. Our team takes pride in maintaining a clean environment and offering a breakfast selection to suit various tastes. Your kind words about our friendly service are truly appreciated. We hope you will return for another memorable stay. Best wishes, Ihr Team vom ibis Styles Dresden Neustadt

Other web-users rate our hotel

  • 310 reviews 7.7/10 Location
  • 565 reviews 5.8/10 Room
  • 383 reviews 9.2/10 Service
  • 7 reviews 6.6/10 WiFi
  • 316 reviews 8.4/10 Breakfast
  • 310 reviews 5.1/10 Comfort
  • 250 reviews 5.7/10 Cleanliness
  • 145 reviews 2.5/10 Amenities

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