Mercure Paris Gare de Lyon TGV hotel 4 stars

Customer review rating (ALL Rating) 4.5/5 3,932 reviews

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Mercure Paris Gare de Lyon TGV hotel - Image 1
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2 place Louis Armand, 75012 Paris, France

Description

Hotel extras

  • In the heart of Paris, direct link to Orly airport - metro 14

  • Smart TV with Chromecast in the bedroom.

  • Co-working space with a gourmet break.

  • Drinks & delicacies from our Corner Station: on the terrace or take away.

  • Secure luggage storage 24 hours a day (for a fee).

Our accommodation(s)

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Hotel location

Mercure Paris Gare de Lyon TGV hotel

2 place Louis Armand
75012 Paris
France

GPS:48.844779, 2.372532

Telephone
Fax +33 1 43 47 41 94

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Pets welcome
  • Wheelchair accessible
  • Fitness center
  • Wi-Fi
  • Air conditioning
  • Breakfast
  • Bar
  • Meeting rooms
  • 100% Non Smoking Property
  • Room service

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

Find out more

ALL Rating  4.5/5  3,932 reviews

TripAdvisor Rating  3.5/5  2,980 reviews

Very convenient location, comfortable room, good breakfast

Customer review rating 5.0/5

Anonymous Business - Confirmed reviews ALL

Very convenient location, comfortable room, good breakfast - perfect for travelers who wish to stay close to the train station

Helpful staff

Customer review rating 5.0/5

Russell H. Couples - Confirmed reviews ALL

Forced stay due to stolen passports, the staff could not have been more helpful In a time of great stress

Excellent location

Customer review rating 4.0/5

Adelie Families - Confirmed reviews ALL

Very convenient and very good stay

Ideally located

Customer review rating 4.0/5

Anonymous Solo - Confirmed reviews ALL

Quiet night near the gare de Lyon. Practical yet smallish room though.

OK

Customer review rating 3.0/5

Jacqueline D. Couples - Confirmed reviews ALL

Great location right next to Gare de Lyon. Entrance to hotel all modern and very clean but no clear signage to indicate reception. Room was ok very small, clean but black and dirty areas on shower screen and bath. Long drop from bath to floor so if you are small or frail not ideal as it’s a shower over the bath. Room was too warm the AC did not function and we had to leave window open and turn off fridge as it was too hot. Clean bedding but it was two single beds zipped together which was not very comfortable maybe putting a mattress topper on to hide the discomfort of the zip. Coffee making facilities very basic and if you are just wanting a room to sleep in for one night then it was adequate but the price is high end for what you get. Staff friendly and helpful.

Dear Mrs JACQUELINE D. We thank you very much for taking some of your time to share your feedback with us. We do hope that overall you appreciated your stay with us. Our cleaning team has been sent to your room to treat the shower problem you mentionned. We sincerely apologize for this matter. We are sorry you felt too warm in your room. Did you turn off the heating ? We will have a look at your room regarding the temperature. In this season, the A/C is indeed turned off as we entered the winter temperatures. Have a lovely day. Léa - Community & Quality Manager Mercure Paris Gare de Lyon

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Other web-users rate our hotel

  • 1,586 reviews 9.5/10 Location
  • 1,965 reviews 6.4/10 Room
  • 2,001 reviews 8.8/10 Service
  • 19 reviews 7.2/10 WiFi
  • 1,134 reviews 4.6/10 Comfort
  • 806 reviews 8.5/10 Breakfast
  • 581 reviews 8.1/10 Cleanliness
  • 212 reviews 5.7/10 Food

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Price from: 1 night for 1 person in the room category identified within the same price range, excluding additional services and breakfast. This refers to the lowest public price, including all taxes (Some taxes may be payable on arrival at the hotel (for example, tourist tax), depending on current local regulations.) for the accommodation concerned, found on https://all.accor.com/ site today, for a one-night stay in the next 20 days. Varies according to period and availability. The price is only guaranteed at the time of booking. All bookings (foreign) are payable in the local currency where the hotel is situated. Only the amount confirmed during the booking in the hotels local currency is guaranteed. An estimated conversion in your local currency may be given for reference but is not part of the contract. Your bank may charge you bank fees and/or exchange fees at the time of payment.