ibis London Thurrock M25 Hotel 2 stars

Name: ibis London Thurrock M25
Address: GRAYS, RM20 3JQ, UNITED KINGDOM
Telephone: (+44)1708686000
Rating: 4.2

Customer review rating 4.2/5 4,084 reviews

ALLSAFE approved hotel

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+ 10 Services

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ibis London Thurrock M25 Hotel

Vibrant economy hotel, open to everyone

We have introduced intensified hygiene & prevention measures to ensure your safety. The ALLSAFE label represents our new elevated cleanliness protocols, and provides assurance that these standards are being met in this hotel.

Harpreet Sian, Hotel Manager

With our economy room rates, our modern, affordable hotel offers so much more than just the basics. From free fibre Wi-Fi to on-site parking, a hearty hot and cold breakfast spread to 24/7 refreshments, we've kept our prices low while making sure all boxe s are ticked. As an added bonus, our laid-back, stylish bar and restaurant offers relaxing spots for enjoying long, lazy dinners and a well-earned nightcap (or two).

Only half an hour by train from central London, our hotel puts you close to the River Thames with the Queen Elizabeth II Bridge (Dartford Crossing) less than three miles away and Tilbury Docks about nine.

Hotel extras

An ALLSAFE Clifton Environmental certified hotel
Located just by the A282, with easy-access to central London
Ebbsfleet International Station is a 15 minute drive away
Free on-site parking for all hotel guests
Hotel Restaurant Fogg's serves a delicious choice of global cuisine

This hotel participates to Planet 21 and is acting in favour of Positive Hospitality.

Services in the hotel and nearby

Check-in from 14h00

Check out up to 12h00

Paying

Online check-in
- Online check-in: Your arrival will be carefully prepared by our team
- Fast check-out: Simply return your key
WIFI/Internet Access
- WIFI at the hotel
- WIFI in the communal areasYes
Parking
- Private outdoor parking
- Private enclosed outdoor parking
- Public outdoor parking(Nearby)
- Bus/coach parking area
Accessibility for people with reduced mobility
- Reduced mobility rooms
- Wheelchair access
- Reduced mobility facilities
Pets allowedPaying
100% non-smoking hotel

BreakfastPaying
1 restaurant(s)
1 bar(s)
Room service
- Hot meals
- Cold snacks

Hotel location

ibis London Thurrock M25

Weston Avenue
West Thurrock
Essex
RM20 3JQ
grays
united kingdom

Tel: +441708686000

Fax: (+44)1708680525

Contact email :

Check-in from 14h00

Check out up to 12h00

By plane
GATWICK AIRPORT At 64.37km / 40 miles
By plane
HEATHROW AIRPORT At 101.38km / 63 miles
By plane
LONDON CITY APT At 48km / 30 miles
By car
M25 JUNCTION 30-31 At 1.61km / 1 miles
By train
CHAFFORD HUNDRED TRAIN STATION At 3.22km / 2 miles
By train
PURFLEET TRAIN STATION At 3.22km / 2 miles

GPS :51.477455, 0.268539

Our accommodation(s)

Inviting, modern and cosy, with a comfortable bed and a functional bathroom. The ibis room has got everything you need for a pleasant stay. Hotel 100% non smoking

Double room with 1 double bed

Accessible room

Max. number of persons: 2

Coffee/tea making facilities
Direct dial telephone

Twin room with 2 beds

Accessible room

Max. number of persons: 2

Coffee/tea making facilities
Direct dial telephone

Accessible Room with 2 single beds

Accessible room

Max. number of persons: 2
Area: From 12 m² / 129 sq ft

Family room with 1 double bed + 1 extra bed

Max. number of persons: 3

Coffee/tea making facilities
Direct dial telephone

Accessible Room with 1 double bed

Accessible room

Max. number of persons: 2
Area: From 12 m² / 129 sq ft

Rooms

Our restaurants and bars

FOGG'S

Type of cuisine: International

Feeling peckish? You don't have to leave the hotel: inspired by the spirit of global adventure, the menu at Fogg's is loaded with everyone's favourites from tasty pizzas and salads to fragrant soups and diner-style comfort food.

Dinner

18:00 - 22:00

Mon
Tue
Wed
Thurs
Fri
Sat
Sun

BAR

Unwind with a coffee, sip a chilled sauvignon or bond over a beer or two. Our stylish on-site bar is the perfect place to kick back and relax or spend quality time with your travel companions.

Lunch

Mon
Tue
Wed
Thurs
Fri
Sat
Sun

Dinner

Mon
Tue
Wed
Thurs
Fri
Sat
Sun

Good value for a hotel near London

Steve H. Business - 18/10/2020 Confirmed reviews ALL

I've stayed here regularly for many years and I was pleased to see that standards had been kept high and Covid precautions were very well managed. Breakfast and dinner was good value and levels of staff service were very high. My only complaint was strong smells of weed in the lift but I guess that's really out of the management's control. Comfortable bed, spacious bedroom that's pretty basic but has all the essentials.

Dear Mr. H., We very much appreciate your comments regarding your stay at the ibis London Thurrock M25. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Harpreet Sian General Manager

Had a really good time!

Clare Friends - 16/10/2020 Confirmed reviews ALL

Staff were great, friendly and upbeat despite the ruddy virus conditions they have to deal with. Room was ace. X

Dear Miss B., We very much appreciate your comments regarding your stay at the ibis London Thurrock M25. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Harpreet Sian General Manager

Comfortable stay

Anonymous Business - 15/10/2020 Confirmed reviews ALL

Staying here regularly for work at present. Rooms are compact but very comfortable and clean. Newer block lovely bathrooms. Great WiFi throughout. Only slight niggle is with nights getting colder i have been finding the rooms quite cold, particularly in older block as Airton doesn't seem to blow out warmer air.

Dear Miss D., We very much appreciate your comments regarding your stay at the ibis London Thurrock M25. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. I have made note in regards to aircon issue and I will personally address this matter to my maintenance manager. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Harpreet Sian General Manager

Good stay

Matt Couples - 14/10/2020 Confirmed reviews ALL

Staff very polite , very welcoming

Dear Miss Kershaw, We very much appreciate your comments regarding your stay at the ibis London Thurrock M25. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Hapreet Sian General Manager

No bad

Philip A. Business - 14/10/2020 Confirmed reviews ALL

Room was the usual good standard my only gripe was the breakfast, not up to the usual standard, bland to say the least, no eggs, they were in short supply, and no marmalade. I still like this hotel, the staff are always very welcoming, and will revisit it again shortly.

Dear Mr A., We very much appreciate your comments regarding your stay at the ibis London Thurrock M25. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. I have made note in regards to the quality of breakfast and I will address the matter personally to kitchen team. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Harpreet Sian General Manager

Good location for work at Purfleet

Mark J. Business - 13/10/2020 Confirmed reviews ALL

Stay got of to a bd start ordered breakfast for three day first morning waited 35 minutes when I asked were it was they had forgotten it They did apologise and said there’d bring ASAP told them not to bother s I wouldn’t have time to eat it I needed to get to work. So I payed for a breakfast that I never go rest of week was fine.If I had Ben the manager I would of offered a discounted evening meal but hey ho it’s only money.

Dear Mr. j., Thank you for taking the time to tell us about your experience at the ibis London Thurrock M25. I am sorry that your experience did not meet your expectations; allow me to express my sincerest apologies. Please note that this problem was a true exception to our normal practices. Rest assured that we are taking the appropriate measures to address the problem. All our efforts are concentrated in preventing future occurrences. I would like to reiterate our commitment to high quality standards, and I personally would like to make sure you will experience it during your next stay with us. We are looking forward to welcoming you again at Ibis. Please do not hesitate to contact me during your next visit. Sincerely, Harpreet Sian General Manager

Great stay

Paul H. Business - 04/10/2020 Confirmed reviews ALL

Have stayed before always good service polite staff easy access for work

Average stay

Ajay P. Couples - 03/10/2020 Confirmed reviews ALL

Place was ok apart from mosquitoes un the room and dogs barking through the night

Dear Mr. P., Thank you for taking the time to tell us about your experience at the ibis London Thurrock M25. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Ibis, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Harpreet Sian General Manager

Great stay

Anonymous Couples - 02/10/2020 Confirmed reviews ALL

Used as complimentary stay.. Really enjoyed everything.. Staff are very friendly.. And helps with everything you need.

Dear Miss L., We very much appreciate your comments regarding your stay at the ibis London Thurrock M25. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Harpreet Sian General Manager

Good location

Pat J. Business - 29/09/2020 Confirmed reviews ALL

Have stayed previously and as on previous occasions have been allocated my room preference. A cheerful welcome on arrival. Well organised Covid protocols. Very pleased that able to have evening meal at hotel after a long day. Made this particular booking direct and did not choose breakfast option and neither was I reminded at check in that needed to book and pay for this - will remember on next visit. Overall a pleasant stay particularly as this time I had a bed which was comfortable!!:)

Dear Miss P., We very much appreciate your comments regarding your stay at the ibis London Thurrock M25. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Harpreet Sian General Manager

Friendly welcome, comfortable room

Adam Solo - 27/09/2020 Confirmed reviews ALL

The hotel is just off the M25, with plenty of well-lit parking. The food offer was fine and not overpriced. The room was clean and comfortable, but noisy because of the ventilation. It offers good value for money

Dear I., We very much appreciate your comments regarding your stay at the ibis London Thurrock M25. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Harpreet Sian General Manager

Good Covid awareness

Anonymous Couples - 25/09/2020 Confirmed reviews ALL

Very clean and staff on the ball.

Dear Mr. M., We very much appreciate your comments regarding your stay at the ibis London Thurrock M25. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Harpreet Sian General Manager

Good stay pleasant and good staff

Graham A. Business - 23/09/2020 Confirmed reviews ALL

Well run hotel with good safe gaurding measures . I am happy to stay at the ibis and have now stayed for 3nights for 4 weeks.

Dear Mr a., We very much appreciate your comments regarding your stay at the ibis London Thurrock M25. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Harpreet Sian General Manager

Excellent staff and good experience

Gary K. Business - 22/09/2020 Confirmed reviews ALL

Really good atmosphere, staff are very friendly

Dear Mr. k., We very much appreciate your comments regarding your stay at the ibis London Thurrock M25. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Harpreet Sian General Manager

Always no. 1

Vera R. Couples - 19/09/2020 Confirmed reviews ALL

Always love to stay in Ibis... Anywhere we go i always check as first if there is Ibis around. Best and most comfortable beds ever! Room and bathroom with all you need and check out till midday! Loving it!

Dear Miss R., We very much appreciate your comments regarding your stay at the ibis London Thurrock M25. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Harpreet Sian General Manager

Great stay

Stephen S. Business - 19/09/2020 Confirmed reviews ALL

Very well looked after great staff very professional

Dear Mr S., We very much appreciate your comments regarding your stay at the ibis London Thurrock M25. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Harpreet Sian General Manager

Good stay

Lorraine N. Families - 19/09/2020 Confirmed reviews ALL

Nice comfortable nights sleep, great shower. Only down side is the towels are far too small.

Dear Lorrainr N., We very much appreciate your comments regarding your stay at the ibis London Thurrock M25. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Harpreet Sian General Manager

Welcome pets

Anonymous Couples - 17/09/2020 Confirmed reviews ALL

Very friendly and helpful staff,clean and pet friendly

Dear Miss F., We very much appreciate your comments regarding your stay at the ibis London Thurrock M25. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Harpreet Sian General Manager

Anonymous Couples - 15/09/2020 Confirmed reviews ALL

The first room was depressing and felt like a prison cell plus it smelt of cigarette smoke. We spoke to someone on reception who was very helpful and moved us to another room. This one felt much cleaner but was still not the standard I would expect for this price. It was hot and noisy and we couldn’t sleep so we cancelled the rest of our stay. We received a refund without a fuss, can not fault the staff just not our choice for hotel in the future.

Dear Miss M., Thank you for taking the time to tell us about your experience at the ibis London Thurrock M25. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Ibis, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Harpreet Sian General Manager

Anon Couples - 12/09/2020 Confirmed reviews ALL

Disappointing. Used for many many years but let down this time. Bathroom door, my wife got locked in. Door wouldn't open it was jammed. Eventually got out but then wouldn't lock. Changed rooms, but bath light very dim and sink blocked. Needs maintenence work.

Dear SABIR A., Thank you for taking the time to tell us about your experience at the ibis London Thurrock M25. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Ibis, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that I have personally addressed the issues you had highlighted below to my maintenance manager to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Harpreet Sian General Manager

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