Mensagem informativa

Mercure São Paulo JK 4 estrelas

Classificação clientes Avis 4.2/5 5.184 comentários

Hotel ALLSAFE. Aprovado

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Como funciona?
+ 18 Serviços

Extras do hotel

  • Criança até 11 anos com os pais se hospeda gratuitamente.

  • Aproveite um hotel em São Paulo com piscina, sauna e academia

  • 3 salas de eventos perfeitas para palestras, com capacidade para 40 pessoas

  • 7 minutos de carro até o acesso à Marginal Pinheiros

  • 12 minutos de carro até o Aeroporto de São Paulo - Congonhas

Este hotel participa do Planet 21 e atua em favor da Hospitalidade Positiva.

Localização do hotel

Mercure São Paulo JK

Rua Funchal 111
Vila Olimpia
04551060 sao paulo
brasil

Tel: +551130463800

Check-in a partir das 12h00

Check out até as 12h00

  • De avião

    AEROPORTO DE CONGONHAS A 6,3 km / 3,91 milhas

  • De avião

    AEROPORTO DE GUARULHOS A 36 km / 22,37 milhas

  • De carro

    MARGINAL PINHEIROS A 0,8 km / 0,5 milhas

  • De trem

    ESTAÇÃO DE TREM VILA OLIMPIA A 0,75 km / 0,47 milhas

GPS:-23.59275, -46.687889

Serviços de hotéis

Família Castro Foto não contratual

O melhor da gastronomia nacional e internacional reunidos em um único local! O restaurante Família Castro possui uma atmosfera vibrante e um design colorido e jovial. É perfeito para almoços de negócios, happy hour entre amigos e refeições em família.

Serviços no hotel e nas proximidades

Check-in a partir das - Check out até as

Em resumo

  • Piscina
  • Estacionamento
  • Restaurante
  • Bem-estar
  • Ar condicionado
  • Wi-Fi
  • Café da manhã
  • Bar
  • Salas de reunião
Serviço de buffet
  • Um Restaurante
  • Um Bar
  • Café da manhã
    • Serviço de quarto Custo adicional
    • Buffet Custo adicional
  • Serviço de quartos
    • Lanches frios
    • Pratos quentes
Reuniões/Eventos
  • 3 Salas de reunião
Serviços e equipamentos de hotel
  • Informações do hotel
    • 70 quartos
    • Sem quarto para pessoas com mobilidade reduzida
    • Sem quarto para famílias
    • Sem quarto comunicante
    • 70 quartos para não fumadores
    • 18 pisos
  • Idiomas falados no hotel
    • Português
    • Inglês
  • Wi-Fi
    • WIFI nas áreas comuns
    • WIFI no hotel
  • Ar condicionado
    • Ar condicionado
  • Propriedade 100% para não fumantes
  • Elevador para todos os andares
  • Instalações para check-in e check-out
    • Check-out expresso
    • Check-in expresso
  • Armazenamento de bagagem
    • Armazenamento de bagagem
  • Porter
    • Porter
Acesso à acomodação
  • Gama Park Custo adicional
    • No local
    • 140 vagas de estacionamento
    • Privado
    • Estacionamento aberto 24/7
    • Estacionamento com manobrista
Bem-estar
  • Piscina Mercure São Paulo JK
    • Exterior
    • No local
  • Academia Mercure São Paulo JK
    • No local
Família
  • Serviços para crianças
    • Canais de TV de desenhos infantis

Nossas acomodações

Encantador, esta é a palavra que define os apartamentos confortáveis e espaçosos do Mercure São Paulo JK. Os apartamentos são 100% não fumantes e todos são equipados de TV LCD, cofre, ar-condicionado e acesso Wi-Fi. Dispomos de room service 24 horas, serviço de lavanderia e estacionamento com manobrista.

Suas reuniões e eventos

Nossas salas de reuniões

  • Número de salas de reuniões: 3

  • Tamanho máximo: 60

  • Capacidade máxima: 40 pessoas

  • Capacidade máxima para banquete: 20 pessoas

Saiba mais

Avaliações dos nossos hóspedes para
Mercure São Paulo JK

Avaliações 100% certificadas de hóspedes que realmente se hospedaram conosco

Saiba mais

Classificação ALL 4.2/5

5.184 comentários

Classificação no TripAdvisor 3.5/5

510 comentários

great stay but my credit card deposit was charged

Classificação TripAdvisor 5.0/5

Luanajhvjkhcvkuy Couples - 02/02/2019 Avaliação certificada TripAdvisor

The stay was great. great service all clean and nice. good breakfast and pool. We payed with another card for the stay but the deposit was charged. I still struggeling to get it cancelled. i hope they cancel it soon.

We very much appreciate your comments regarding your stay at the Mercure São Paulo JK Hotel. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. The credit it is cancel, thank you for your patient. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Erik c Tover General Manager

MEDIUM

Classificação TripAdvisor 3.0/5

Cruiser54184242274 Business - 28/01/2019 Avaliação certificada TripAdvisor

The hotel is good, however has some problem with magnet card to reach your floor/room and this needs to be improved! My suggestion is to check the system used to improve it as possible as you can!Apart from that, the hotel is medium/good!

Thank you for taking the time to share your feedback, we'll check as you suggest . We hope to welcome you back to our hotel very soon! Sincerely, Erik c Tover Manager

Very good

Classificação TripAdvisor 5.0/5

SandraCWB Couples - 25/07/2018 Avaliação certificada TripAdvisor

Excellent location, very close to the Santander theater, shopping, etc. Very good breakfast, varied with fruits, juices, cakes, breads. Wi-fi very good too. Check in and check out was fast. I recommend!

Thank you for taking the time to share your feedback. We hope to welcome you back to our hotel very soon! Sincerely, Erik c Tover General Manager

Bad experience with Restaurante Familia Castroo

Classificação TripAdvisor 3.0/5

renatom832 Couples - 23/05/2018 Avaliação certificada TripAdvisor

good hotel/brand but the room was painted and the cleanness was not good. The restaurant was serving Peruvian menu but the dishes were not peruvian besides that it took too much time to be served. the experience was not good

Thank you for taking the time to share your feedback. We hope to welcome you back to our hotel very soon! Sincerely, Erik c Tover General Manager

My Staying

Classificação TripAdvisor 4.0/5

CelioUCR Business - 18/04/2016 Avaliação certificada TripAdvisor

The hotel and the service are very good. The location is amazing. My only deception was the gym, very very poor equipment, and very small space. Anyway I recommend to any person in a business or leisure travel.

Pleasant Stay

Classificação TripAdvisor 4.0/5

fabriciok136 Business - 17/03/2016 Avaliação certificada TripAdvisor

In Overall everything was very good. I really liked the location, next to places I need to go. The staff did good in advising me about near restaurant places. The room was perfectly clean, however all the building need some restoration, it looks pretty old for a Accor hotel.

I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience. Sincerely, Henrique Pena Mercure SP Funchal

Stay on Mercure Funchal

Classificação TripAdvisor 3.0/5

MonneratValle Business - 18/01/2015 Avaliação certificada TripAdvisor

Old building and hotel with maintenance fails, mainly in rooms. Very poor shower that shows big difficulty to mix hot and cool water, plus doesn't stay on a comfortable position, forcing you to move your body to get the water

Dear Guest, Thank you for taking the time to tell us about your experience at the Mercure São Paulo Funchal. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Mercure, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate you sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely,

Old and dirty

Classificação TripAdvisor 2.0/5

Rúbia R Couples - 11/12/2014 Avaliação certificada TripAdvisor

The hotel is too old and the room was really dirty. The location is good, the breakfast is good, the gym is horrible and also the restaurant is too small. There is a construction in front of the hotel so the noise is terrible. The staff is friendly.

Dear Guest, Thank you for taking the time to tell us about your experience at the Mercure São Paulo Funchal. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Mercure, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate you sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely,

Renovation

Classificação TripAdvisor 2.0/5

kristo_vatef Business - 21/07/2014 Avaliação certificada TripAdvisor

Poor furnature, very old hotel. Is necessary a renovation urgent. I did not like. I am suggest for nothing stay in this hotel. It is the poor Accor Hotel in São Paulo. I suggest the Accor with out this hotel.

Dear Mr. Kristo, Thank you for taking the time to tell us about your experience at the Mercure São Paulo Funchal. I am sorry that your experience did not meet your expectations. Please, be informed that we are under investors approval for the total room renovation. As we have some rooms already done, feel free to appreciate them if available on your next reservation. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Best Regards,

Two night business trip

Classificação TripAdvisor 3.0/5

MarkMEnviro Business - 10/02/2014 Avaliação certificada TripAdvisor

Friendly staff, however the room I was put in was not as I had booked (two single beds and not a double), the lifts were variously out of order (on one occassion only the service lift was available). Building works at the entrance, although nothing was seen to happen out of the core working hours.

Mark, Thank you for taking the time to tell us about your experience at the Mercure São Paulo Funchal. I am sorry that your experience did not meet your expectations. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely,

Disappointed with my stay

Classificação TripAdvisor 3.0/5

Vikas A Business - 30/04/2013 Avaliação certificada TripAdvisor

The lobby of the hotel and the rooms are fine. The bathrooms are very poorly maintained and are very old. The staff at the front desk are not very friendly and do not speak much english. Infact some of them do not speak at all.

With a construction zone right across the street - heavy noise

Classificação TripAdvisor 3.0/5

blueman00 Business - 09/04/2013 Avaliação certificada TripAdvisor

Althought I have stayed at this hotel many times and the quality is worth its value, now it has 3 construnction sites right across the street. One of them is a demolition site which is very noisy. One morning the trucks began to load debris at 5 AM, impossible to sleep. Although the hotel tells that it's not their fault,unfortunately it affect the quality of the stay. They could have take advantage of the event and changed all of their windows with noise proof windows. For the time being until the demolition is over, I do not recoomend this hotel.

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