Mercure Sydney Parramatta 4 stars

Customer review rating (ALL Rating) 4.1/5 1,376 reviews

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Description

Hotel extras

  • Flexible conference and event spaces-outdoor terrace area and breakout spaces.

  • Modern Australian dining at M Restaurant and Bar.

  • WiIFi, LCD TV with Work Space

  • Outdoor pool, Tennis Court

  • Close to Paramatta CBD and Sydney Olympic Park, and 40 minutes to Sydney CBD.

Our accommodation(s)

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Hotel location

Mercure Sydney Parramatta

106 Hassall Street
2142 SYDNEY
Australia

GPS:-33.81897, 151.021591

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Swimming pool
  • Car park
  • Pets not allowed
  • Restaurant
  • Wheelchair accessible
  • Fitness center
  • Wi-Fi
  • Air conditioning
  • Breakfast
  • Bar
  • Meeting rooms
  • 100% Non Smoking Property
  • Room service

M RESTAURANT

M restaurant serves a buffet breakfast and an a la carte dinner menu monday to friday only. The chef presents a modern Australian menu specializing in seafood and steak. Enjoy dining in our outdoor terrace area during the summer months.

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

Find out more

ALL Rating  4.1/5  1,376 reviews

TripAdvisor Rating  4.0/5  1,103 reviews

Great Location

TripAdvisor rating 3.0/5

83MarkP83 Couples - TripAdvisor review

Very pleasant stay. Great staff. Very good size room. Lovely pool and tenis court is a bonus. Really good location especially if you are going to Olympic Park or Rose Hill Race course. Hotel needs a refurb carpets are looking very sad and walls a new paint job. Our room did not have a chair for the desk top.

Great location , comfy beds & great price.

Customer review rating 5.0/5

Sam H. Friends - Confirmed reviews ALL

The room & bed was perfectly comfortable , and with the location not that far from the event attended , it made the cheaper room cost even better . In addition , there are various food options of great quality available & open late after an event , which surprisingly , Olympic Park doesn't have or do.

Dear Samantha H., We very much appreciate your comments regarding your stay at the Mercure Sydney Parramatta. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Sovana Bhattarai Front Office Manager

Customer review rating 3.5/5

Ben Business - Confirmed reviews ALL

Room carpet was Filthy and dirt ..

Clean, friendly staff, could do with a bit of an update

Customer review rating 3.5/5

Anonymous Couples - Confirmed reviews ALL

Staff were friendly and helpful Room was clean Breakfast was OK a few things had run out and not been replaced Amenities could have done with update/upgrade

Well located

Customer review rating 3.0/5

Terry Business - Confirmed reviews ALL

My check in was great Asina went out of her way to find me a quite room as I am a light sleeper . When checked into room found that unfortunately room had no power so then got transferred to another room and the same old story very loud noise cimes from ceiling now starting to believe its the air con unit so not much can do about that

Dear Terry M., Thank you for taking the time to tell us about your experience at the Mercure Sydney Parramatta. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Mercure, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Sovana Bhattarai Front Office Manager

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Other web-users rate our hotel

  • 471 reviews 8.7/10 Location
  • 1,030 reviews 6.1/10 Room
  • 820 reviews 7.9/10 Service
  • 17 reviews 2.2/10 WiFi
  • 460 reviews 5.2/10 Cleanliness
  • 252 reviews 4.1/10 Amenities
  • 242 reviews 4.3/10 Food
  • 217 reviews 4.8/10 Breakfast

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