Novotel Melbourne Glen Waverley 4 stars

Customer review rating (ALL Rating) 4.4/5 1,668 reviews

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285 Springvale Road, 3150 GLEN WAVERLEY, Australia

Description

Hotel extras

  • Room service available

  • WiFi, work space, 42-inch TV with foxtel

  • 8 versatile spaces for events

  • 2 minutes to Glen Waverley station, 35-minute ride to city

  • Onsite secure car parking, Meze restaurant and bar, with shopping, cinema nearby

Our accommodation(s)

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Hotel location

Novotel Melbourne Glen Waverley

285 Springvale Road
3150 GLEN WAVERLEY
Australia

GPS:-37.881154313213116, 145.16462392521382

Telephone
Fax +61 3 8561 2345

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Car park
  • Pets not allowed
  • Shuttle
  • Wi-Fi
  • Air conditioning
  • Breakfast
  • Bar
  • Meeting rooms
  • 100% Non Smoking Property
  • Room service

Meze Bar

Open 7 days for light meals, Meze Bar is perfect for enjoying your favourite drink, while catching up on work or winding down for the weekend. From 12pm - late, Meze Bar has an extensive beverage list featuring local wines, beers and delicious cocktails.

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

Find out more

ALL Rating  4.4/5  1,668 reviews

TripAdvisor Rating  4.3/5  1,327 reviews

Customer review rating 5.0/5

Rodrigo M. R. Couples - Confirmed reviews ALL

Great location, easy check in, easy check out, kind staff, fast service, privacy.

Dear Rodrigo, Thank you very much for sharing your fantastic feedback following your recent stay at Novotel Melbourne Glen Waverley. We are delighted to hear that you enjoyed a comfortable and convenient experience, and that our location, seamless check-in and check-out, fast service, privacy, and the kindness of our team all contributed positively to your stay. Your perfect ratings across all areas are truly rewarding for our team. It is also wonderful to know that you found booking through the Accor ALL App simple and easy, and that, as an ALL Accor Classic member, you would confidently recommend our hotel and the loyalty programme to others. Thank you once again for choosing to stay with us. We look forward to welcoming you back for another enjoyable stay in the near future. Warm regards, James David General Manager

Customer review rating 4.5/5

Mohammed G. Families - Confirmed reviews ALL

Our special thanks to Mr. Sanjay who had provided outstanding support and excellent service to my family during our 4 days stay. Rooms were really good and kids enjoyed the food during breakfast. Will definitely recommend everyone especially families travelling from interstate.

Dear Mohammed, Thank you very much for taking the time to share such a wonderful review following your family stay with us. We are delighted to hear that you had an enjoyable 4-day experience and that the rooms, breakfast, and overall facilities met your expectations especially that your children enjoyed their breakfast each morning. A special thank you for recognizing Sanjay for his outstanding support and excellent service. We will be sure to pass on your kind words to him, as feedback like yours is incredibly motivating for our team. We truly appreciate your recommendation, particularly to families travelling from interstate, and we’re thrilled to know you would happily recommend us to others. We look forward to welcoming you and your family back to Novotel Melbourne Glen Waverley in the near future. Kind Regards, James David General Manager

Customer review rating 5.0/5

Wai Y. C. Families - Confirmed reviews ALL

Good location, large room, great facilities and friendly staff.

Dear Wai Y., Thank you very much for sharing your detailed feedback following your recent family stay at Novotel Melbourne Glen Waverley. We are pleased to hear that you enjoyed our convenient location, spacious room, excellent facilities, and the friendly service provided by our team. It is also wonderful to know that you found the booking process through the Accor ALL App easy and seamless. We truly appreciate your balanced feedback regarding arrival, cleanliness, team service, and our sustainability efforts. Your comments are valuable to us and help ensure we continue to improve and deliver an even better experience for our guests. As a valued ALL Accor Gold member and Accor Vacation Club member, your recommendation means a great deal to us, and we thank you for choosing to stay with us. We look forward to welcoming you and your family back again soon. Warm regards, James David General Manager

Customer review rating 2.5/5

Olivia H. Business - Confirmed reviews ALL

Couldn't get the chromecast to work and the wifi connection was slow!

Dear Olivia, Thank you for taking the time to share your feedback following your recent business stay at Novotel Melbourne Glen Waverley. I sincerely regret that your experience did not meet your expectations. Please accept my apologies for the inconvenience caused by the Chromecast not functioning as expected and the slow WiFi connection. At Novotel Melbourne Glen Waverley, our team is committed to promptly attending to any issues raised by our guests. Should there ever be an instance where a concern is not addressed in a timely manner, we encourage guests to follow up with our reception team so we can ensure the matter is attended to as quickly as possible. Pertaining to delay you experienced during check-in. At times when a high number of guests arrive simultaneously, some delays may occur, and we appreciate our guests’ understanding and cooperation during these peak periods. Regarding breakfast, thank you for your feedback on the selection; we continually review our offering and service flow to improve the overall experience for our guests. Your comments have been shared with the relevant teams as part of our ongoing efforts to enhance service delivery, in-room technology support, and connectivity performance—particularly for our valued ALL Accor Gold members. We truly appreciate your feedback and hope to have the opportunity to welcome you back in the future to provide you with a more seamless and enjoyable stay. Kind regards, James David General Manager

Customer review rating 3.5/5

Katrina G. Families - Confirmed reviews ALL

It is a great location for a family and we enjoyed the close facilities in walking distance

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Other web-users rate our hotel

  • 493 reviews 9/10 Location
  • 701 reviews 7.9/10 Room
  • 830 reviews 8.7/10 Service
  • 16 reviews 5.7/10 WiFi
  • 324 reviews 7.4/10 Food
  • 286 reviews 8.2/10 Cleanliness
  • 212 reviews 7.3/10 Breakfast
  • 185 reviews 7.1/10 Amenities

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Price from: 1 night for 1 person in the room category identified within the same price range, excluding additional services and breakfast. This refers to the lowest public price, including all taxes (Some taxes may be payable on arrival at the hotel (for example, tourist tax), depending on current local regulations.) for the accommodation concerned, found on https://all.accor.com/ site today, for a one-night stay in the next 20 days. Varies according to period and availability. The price is only guaranteed at the time of booking. All bookings (foreign) are payable in the local currency where the hotel is situated. Only the amount confirmed during the booking in the hotels local currency is guaranteed. An estimated conversion in your local currency may be given for reference but is not part of the contract. Your bank may charge you bank fees and/or exchange fees at the time of payment.