Novotel Melbourne Glen Waverley 4 stars

Customer review rating (ALL Rating) 4.4/5 1,657 reviews

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Novotel Melbourne Glen Waverley - Image 1
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285 Springvale Road, 3150 GLEN WAVERLEY, Australia

Description

Hotel extras

  • Room service available

  • WiFi, work space, 42-inch TV with foxtel

  • 8 versatile spaces for events

  • 2 minutes to Glen Waverley station, 35-minute ride to city

  • Onsite secure car parking, Meze restaurant and bar, with shopping, cinema nearby

Our accommodation(s)

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Hotel location

Novotel Melbourne Glen Waverley

285 Springvale Road
3150 GLEN WAVERLEY
Australia

GPS:-37.881154313213116, 145.16462392521382

Telephone
Fax +61 3 8561 2345

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Car park
  • Pets not allowed
  • Shuttle
  • Wi-Fi
  • Air conditioning
  • Breakfast
  • Bar
  • Meeting rooms
  • 100% Non Smoking Property
  • Room service

Meze Bar

Open 7 days for light meals, Meze Bar is perfect for enjoying your favourite drink, while catching up on work or winding down for the weekend. From 12pm - late, Meze Bar has an extensive beverage list featuring local wines, beers and delicious cocktails.

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

Find out more

ALL Rating  4.4/5  1,657 reviews

TripAdvisor Rating  4.3/5  1,325 reviews

Customer review rating 4.0/5

Robert W. Business - Confirmed reviews ALL

Stay was comfortable and the staff friendly and helpful. I think I had a wheelchair accessible room as the basin was way too low. Minor inconvenience.

Dear Robert, Thank you for sharing your feedback following your recent stay at Novotel Melbourne Glen Waverley. I’m pleased to hear that you found your stay comfortable and that our team were friendly and helpful throughout your visit. Your positive comments are greatly appreciated. I also want to thank you for noting the bathroom basin height. It appears you were allocated one of our accessible rooms, and I’m sorry for the inconvenience this caused. We understand that accessibility features, while essential for some guests, may not always suit others. Please don’t hesitate to let us know your room preferences during future stays—we will be more than happy to ensure you receive a room that best matches your needs. We’re glad to hear that your experience across arrival, accommodation, breakfast, cleanliness, and check-out was consistently positive. Your recommendation means a lot to us. Thank you again for staying with us. We look forward to welcoming you back and ensuring an even more comfortable stay next time. Warm regards, James David General Manager

Customer review rating 5.0/5

Frank G. Couples - Confirmed reviews ALL

We are always welcomed and looked after. We love staying here.

Dear Frank, Thank you so much for your wonderful feedback and for continuing to choose Novotel Melbourne Glen Waverley. It is always a pleasure to welcome you back, and we are delighted to hear that your stays with us consistently feel welcoming and homely. We truly appreciate your loyalty as a Platinum ALL Member, and it is fantastic to see your perfect scores across every aspect of your experience—from arrival and accommodation to breakfast, cleanliness, and our team. Feedback like yours inspires us to keep delivering the highest level of service. I am especially pleased to hear that Phyou Phyou continues to make your stays memorable. She embodies the spirit of hospitality we strive for, and your recognition will mean a great deal to her. Thank you once again for your kind comments and for recommending us so highly. We look forward to welcoming you back for many more enjoyable stays. Warm regards, James David General Manager

Customer review rating 4.5/5

Neil T. Business - Confirmed reviews ALL

Room: I think I ended up on a Deluxe Room. Bed was great and the good size business desk was a plus. On the other hand, I found the chaise longue was so close to the bed that it didn't create a separate sitting area very effectively so the 28m2 room didn't feel as spacious as some other similarly sized rooms I've stayed in. Everything was clean. Facilities: The comfortable lobby bar and food and drink options are excellent and a real highlight of the stay here. The extensive menu is 1/3 middle eastern, 1/3 Indian and 1/3 "classics"(burger, steak frites, barramundi, pasta etc) with tons of complementary options, and everything I had, all from the Middle Eastern section, was five stars. The full menu appeared to be available for in room dining which must make this one of the best room service offerings in Melbourne. There were a good range of drink options at the bar. The breakfast buffet had some rotating Asian options (noodles, laksa - which were great) in addition to the usuals. Staff were all great. Check in and out were smooth. No issues arose. Overall I was very happy to stay and I'd look forward to returning.

Thank you very much for taking the time to share your detailed feedback and for choosing to stay with us at Novotel Melbourne Glen Waverley. We are delighted to hear that you had such a positive experience and that so many aspects of your stay—from our welcoming lobby bar to the diverse dining options—stood out to you. It’s wonderful to know that you enjoyed the quality of our Middle Eastern dishes, the variety at breakfast, and the comfort of your room, including the bed and business desk. We’re equally pleased that our team made a great impression throughout your stay, especially during check-in and check-out. We appreciate your comments regarding the layout of the Deluxe Room. Feedback like yours is incredibly valuable, and we will certainly review the room configuration to ensure we are maximising comfort and a true sense of space for our guests. Thank you as well for your loyalty as an ALL Platinum member and for recommending both our hotel and the Accor loyalty programme. We are grateful for your trust and look forward to welcoming you back for another enjoyable stay. Warm regards,

Customer review rating 5.0/5

Iman D. J. A. Couples - Confirmed reviews ALL

Had a wonderful stay. Everyone was very friendly. Room was very clean and big and beds were comfortable.

Dear Iman, Thank you very much for taking the time to share your wonderful feedback following your recent stay at Novotel Melbourne Glen Waverley. We are delighted to read that you had such an enjoyable experience, and it is fantastic to hear that you were pleased with your spacious and clean room, the comfort of the beds, and the friendliness of our team. Your comments mean a great deal to us, especially knowing that you are a Platinum ALL Member—we truly appreciate your loyalty. I am especially pleased to hear that Manoj made such a positive impression during your stay. We will be sure to share your kind words with him, as recognition like this is incredibly motivating for our team. Thank you again for your generous ratings across all areas and for recommending both Accor and our hotel. We look forward to welcoming you back on your next visit for another memorable stay. Warm regards, James David General Manager

Customer review rating 4.5/5

Jody D. Families - Confirmed reviews ALL

Very accomodating

Dear Jody, Thank you very much for taking the time to share your experience with us. I’m delighted to hear that you and your family had such an enjoyable stay and that our team made you feel so well looked after. Your kind comment about us being “very accommodating” truly means a lot, and I’m thrilled to see the perfect scores for our team, cleanliness, and your check-out experience. I also appreciate your constructive feedback regarding the WiFi speed and the pool temperature. Please rest assured we are reviewing both areas to ensure greater comfort and convenience for our guests, especially families. Your insights help us continually improve. It’s wonderful to know that you would highly recommend our hotel and that your arrival, accommodation, and loyalty experience were all positive. Thank you for your continued support as a member of ALL and the Accor Vacation Club. We look forward to welcoming you and your family back to Novotel Melbourne Glen Waverley again soon. Warm regards, James David General Manager

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Other web-users rate our hotel

  • 480 reviews 9.1/10 Location
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  • 15 reviews 5.9/10 WiFi
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  • 286 reviews 8/10 Cleanliness
  • 212 reviews 7.1/10 Breakfast
  • 137 reviews 5.8/10 Value

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Price from: 1 night for 1 person in the room category identified within the same price range, excluding additional services and breakfast. This refers to the lowest public price, including all taxes (Some taxes may be payable on arrival at the hotel (for example, tourist tax), depending on current local regulations.) for the accommodation concerned, found on https://all.accor.com/ site today, for a one-night stay in the next 20 days. Varies according to period and availability. The price is only guaranteed at the time of booking. All bookings (foreign) are payable in the local currency where the hotel is situated. Only the amount confirmed during the booking in the hotels local currency is guaranteed. An estimated conversion in your local currency may be given for reference but is not part of the contract. Your bank may charge you bank fees and/or exchange fees at the time of payment.