Mercure Hotel Koblenz 4 stars

Customer review rating (ALL Rating) 4.2/5 1,563 reviews

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Description

Hotel extras

  • High-speed internet

  • Ideal location near the Rhine and the castle

  • Near the cable car and old town

  • Room with a view

  • Conveniently located

Our accommodation(s)

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Hotel location

Mercure Hotel Koblenz

Julius-Wegeler-Str. 6
56068 KOBLENZ
Germany

GPS:50.353722, 7.600685

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Car park
  • Pets welcome
  • Restaurant
  • Wheelchair accessible
  • Fitness center
  • Wi-Fi
  • Air conditioning
  • Breakfast
  • Bar
  • Meeting rooms
  • 100% Non Smoking Property
  • Room service

FINESSE

In the stylishly furnished "Finesse" restaurant, you can enjoy international and regional specialties. In the summer months, you can enjoy your meal on our terrace overlooking the Rhine.

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

Find out more

ALL Rating  4.2/5  1,563 reviews

Customer review rating 4.0/5

Jared B. Families - Confirmed reviews ALL

Really enjoyed our stay. The walk along the Rhein is beautiful and the hotel is pretty well situated. Would be nice is parking came included but there was a discount. Thank you.

Dear Guest, Thank you for your kind words regarding your recent stay. We are pleased to hear that you enjoyed the beautiful location along the Rhein. While parking is not included, we strive to offer competitive rates and discounts for our guests. Best wishes, Mercure Hotel Koblenz

Customer review rating 5.0/5

Scott B. Friends - Confirmed reviews ALL

I have stayed here several times over the past 10 years and can not fault it. The location is amazing with great views, easy parking and routes in to town. I really enjoyed the facelift the reception area has had, but more importantly, it is the people that make the experience, so thank you all that took care of our group over the past 4 days :-)

Dear Guest, Thank you for your kind words and for choosing Mercure Hotel Koblenz for your stays over the past decade. We are thrilled to hear that you appreciate our location, the recent updates to our reception area, and the dedicated service provided by our team. Your continued support and feedback are invaluable to us, and we look forward to welcoming you back for another exceptional experience in the future. Goodbye and best regards, Mercure Hotel Koblenz

Customer review rating 4.5/5

Alan W. Couples - Confirmed reviews ALL

Pity the cranes are still there on a riverside view

Dear Guest, Thank you for your continued patronage over the past three years. We appreciate your feedback regarding the cranes affecting the riverside view. Your comments are valuable as we strive to improve our guests' experiences. Best regards, Mercure Hotel Koblenz

Location good, room comfortable but breakfast was primitive.

Customer review rating 2.5/5

Anonymous Couples - Confirmed reviews ALL

The breakfast is much overpriced. For 26 Euro, what’s offered was just similar to Holiday Inn express. The scrambled eggs were too salty to eat. Very bad breakfast experience.

Dear Guest, Thank you for sharing your feedback regarding your recent stay. We appreciate your comments about the location and room comfort. I regret that our breakfast offerings did not meet your expectations and that the quality was not satisfactory. Your feedback is valuable as we continually strive to improve. Best regards, Mercure Hotel Koblenz

Watch out with the parking

Customer review rating 2.0/5

A.j Families - Confirmed reviews ALL

Room and services was not wow, it was as expected for a 4 star hotel. Our main complaint is due to the over payment we did on the garage due to the special arrangements you have on parking. There was a mistake done by hotel personnel and later after paying (to leave the parking) there was no compensation attempt o a satisfactory answer to our complaint. We will probably won't come back

Dear Guest, Thank you for your feedback regarding your recent stay at our hotel. We sincerely apologize for the inconveniences you experienced with the parking facilities and the subsequent communication regarding your concerns. We strive to provide all our guests with a seamless experience, and it is regrettable that we were not successful in this instance. Your comments will be reviewed with our team to improve our services in the future. We appreciate your feedback and hope that you will consider visiting us again in the future. Best regards, Mercure Hotel Koblenz

Other web-users rate our hotel

  • 727 reviews 8.8/10 Location
  • 1,049 reviews 7.3/10 Room
  • 810 reviews 7.6/10 Service
  • 13 reviews 8.5/10 WiFi
  • 677 reviews 7.9/10 Breakfast
  • 422 reviews 6.3/10 Comfort
  • 388 reviews 6.7/10 Cleanliness
  • 283 reviews 4/10 Value

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