Novotel Swan Valley Vines Resort 4 stars

Customer review rating (ALL Rating) 4.3/5 605 reviews

Novotel Swan Valley Vines Resort - Image 1
Novotel Swan Valley Vines Resort - Image 2
Novotel Swan Valley Vines Resort - Image 3
Novotel Swan Valley Vines Resort - Image 4

Description

ALLSAFE approved hotel

Hotel extras

  • Airy contemporary rooms & WIFI available (Not applicable in all Room types)

  • Two 18-hole championship golf courses

  • Squash courts, fitness centre, yoga and pilate sessions

  • Lavish breakfast buffet, à la carte dining in Muscat's Restaurant

  • Ideal wedding venues with natural light including outdoor pavilion.

Our accommodation(s)

Take advantage of our Flight + Hotel offers

Discover

Hotel location

Novotel Swan Valley Vines Resort

Verdelho Drive, Not applicable, Not applicable
6069 THE VINES
Australia

GPS:-31.766073, 116.00593

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Swimming pool
  • Car park
  • Restaurant
  • Wheelchair accessible hotel
  • Well-being
  • Air conditioning
  • Wi-Fi
  • Breakfast
  • Bar
  • Meeting rooms

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

Find out more

ALL Rating  4.3/5  605 reviews

TripAdvisor Rating  3.5/5  1,173 reviews

Excellent stay.

Customer review rating 4.0/5

Mark A. Solo - Confirmed reviews ALL

I stayed overnight and enjoyed a lovely room. The facilities in the resort are excellent. The meals were terrific. I recommend the Vines to anyone looking for a break from city life.

Dear Mark, We very much appreciate your comments regarding your stay at the Novotel Swan Valley Vines Resort. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Kind regards, Edith Smyth Assistant Manager Novotel Swan Valley Vines Resort

good stay

Customer review rating 5.0/5

Peter H. Business - Confirmed reviews ALL

I loved the room situated at the rear of the resort looking at the golf course.

Dear Peter, We very much appreciate your comments regarding your stay at the Novotel Swan Valley Vines Resort. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Kind regards, Edith Smyth Assistant Manager Novotel Swan Valley Vines Resort

Nice stay - shocking breakfast

Customer review rating 4.0/5

Anonymous Friends - Confirmed reviews ALL

The room was nice and large - with a comfortable bed. The bathroom was generous and clean - as well as smart dispensers for shower gel etc. . . no silly miniature wasteful ones. The only disappointment was the buffet breakfast. Over priced and very poor quality.

Dear Justin, We very much appreciate your comments regarding your stay at the Novotel Swan Valley Vines Resort. We appreciate all your comments regarding the hotel room and I will pass on your feedback regarding breakfast to the food and beverage team. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Kind regards, Edith Smyth Assistant Manager Novotel Swan Valley Vines Resort

Inconsiderate and inflexible

TripAdvisor rating 2.0/5

Richard B TripAdvisor review

Stressful time with my wife requiring major surgery in nearby Ellenbrook. We both inadvertently booked accomodation for the night before surgery in the midst of making other arrangements. On arrival we asked Reception to check that the resort only had one booking in our names and were assured that there was only a single reservation. Later in the evening I was called by the resort to say that we hadn’t arrived! After explaining that we were checked in and had asked Reception to check that we hadn’t made a duplicate reservation, I was told no refund would be possible! The resort was not heavily booked and we did arrive as booked by my wife. Very disappointed with the attitude given that this was clearly a genuine mistake and feel that we have been unsympathetically treated.

Good stay

Customer review rating 4.5/5

Kelly Families - Confirmed reviews ALL

We enjoyed our 3rd stay in the pet friendly villa. The food was good and the staff friendly.

Dear Kelly, We very much appreciate your comments regarding your stay at the Novotel Swan Valley Vines Resort. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Kind Regards Edith Smyth Assistant Manager Novotel Swan Valley Vines Resort

In partnership with TripAdvisor

Other web-users rate our hotel

  • 191 reviews 7.7/10 Location
  • 626 reviews 7.2/10 Room
  • 415 reviews 6.8/10 Service
  • 26 reviews 4/10 WiFi
  • 254 reviews 5.9/10 Cleanliness
  • 129 reviews 7.5/10 Pool
  • 127 reviews 6.7/10 Breakfast
  • 104 reviews 4.7/10 Value

Powered by Trustyou

Our other establishments nearby

All our hotels in The Vines