Novotel Swan Valley Vines Resort Hotel 4 stars

What started out as a Golf afternoon turned into an overnighter with friends. A lovely afternoon and then dining after coupled with breakie and min golf made it a really nice staycation.

The room was well appointed and very clean

Great room, nice surroundings, kangaroos a bonus.

It was our first night away after becoming parents for the first time, the resort is lovely and clean and the staff made you feel instantly welcome! Room was nice however felt a bit empty furniture wise.

Staff, breakfast buffet and cafe meals are all excellent.

I called the hotel direct as we were traveling , I would normally use the app. Price on my phone at time was $180 per night. Staff member said that was fine. When we arrives at the hotel later that day I was told the price was $200. When I question the price the staff member was abrupt and said that was the price on the net. As a gold member I would have thought the price I had seen on the phone would have been honoured. When we got to our room the key was not activated so my husband had to go back to reception to have the key activated, and as would know this resort is a sprawling hotel.The room was a renovated beautiful room , everything you could want, so we could say that we were given a upgrade with our gold status, expresso coffee machine as well, but no complementary water, this is the first Accor hotel that has not provided this . Charge on mini bar was Appr. $4.00

Fresh room, great view and friendly welcoming staff. Breakfast was also good.

We waited 2.5 hours to get the last meal for our table of 30 which was for a child. Our table was attending a family wedding and that was fabulous. If our waitperson, Tristan, hadn’t been so pleasant and adept at keeping us calm three professional cooks were ready to storm the kitchen. An absolute disgraceful performance by the kitchen staff.

We stayed one night this time & the only complaint was the shower in 102. My wife had difficulty standing there without a handrail and the shower rose sprayed excess water over to where the toilet is located. Apart from that we were very happy with the room, the free movie selection was a pleasant surprise.

The staff were lovely all weekend, and very accommodating. My boss had paid for a weekend away for my husband and I, and it was our first experience staying at The Vines Resort. We will be back again soon hopefully :)

We stayed 2 nights and was a very clean comfortable unit

We had our wedding and stayed for 3 nights. The bridal suite with the added room was so beautiful.

Room clean and comfortable. I miss the fact that newspapers were unavailable. The breakfast was improved from our last visit (before Covid !)

The apartment had everything we needed. It was clean and a great space to move around. The staff were very professional and helpful. The meal at the Muscat restaurant was outstanding.

Great helpful staff, quiet location, the room was a good size and nice and clean and tidy. It was very comfortable. The food at the 'casual bar' was really quite good and the prices there were very reasonable.