Novotel Swan Valley Vines Resort 4 stars

Customer review rating (ALL Rating) 4.3/5 767 reviews

Hotel extras

  • Airy contemporary rooms & WIFI available (Not applicable in all Room types)

  • Two 18-hole championship golf courses

  • Squash courts, fitness centre, yoga and pilate sessions

  • Lavish breakfast buffet, à la carte dining in Muscat's Restaurant

  • Ideal wedding venues with natural light including outdoor pavilion.

ALLSAFE approved hotel

Our accommodation(s)

Spacious, contemporary design and adaptable, the Novotel room is truly a place for living. Perfect for all your needs.

Hotel location

Novotel Swan Valley Vines Resort

Verdelho Drive, Not applicable, Not applicable
6069 THE VINES
Australia

GPS:-31.766073, 116.00593

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Swimming pool
  • Car park
  • Restaurant
  • Wheelchair accessible hotel
  • Well-being
  • Air conditioning
  • Wi-Fi
  • Breakfast
  • Bar
  • Meeting rooms

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Our guest reviews

Our guest reviews

100% genuine reviews from our guests

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ALL Rating  4.3/5  767 reviews

TripAdvisor Rating  3.5/5  1,171 reviews

Perfect!

Customer review rating 4.5/5

Nikki B. Couples - Confirmed reviews ALL

We had a great stay at the vines. Everything was clean,up to standards and staff were great

Dear Shae, Thank you ever so much for your amazing feedback after your recent wedding with us. I am delighted to read that you selected Novotel Swan Valley Vines Resort as your venue, and that our staff, in particular Jodie, Jenny and James took great care of you! Many congratulations, wishing you a life full of happiness, Edith Smyth Assistant Manager Novotel Swan Valley Vines Resort

Good stay

Customer review rating 4.0/5

Susan R. Couples - Confirmed reviews ALL

Enjoyed our stay , the room was very clean. Staff were very friendly and helpful. As guests over many years there are a few things that have changed and we do appreciate that times are difficult for many businesses so I will mention just a couple. The squezzy shampoo and conditioner etc are something I associate with cheap motels, the house wine is bland and the TV /movies are difficult to navigate and expensive. However we still really like the free and safe parking and your very helpful staff .

Dear Susan, We very much appreciate your comments regarding your stay at the Novotel Swan Valley Vines Resort and always look forward to welcoming back our valued guests. Thank you for your feedback regarding your stay, the hotel has made some changes such as the shampoo and conditioner to reduce our single use plastic wastage. We look forward to welcoming you back in the near future. Kind regards, Edith Smyth Assistant Manager Novotel Swan Valley Vines Resort

Nice family getaway.

Customer review rating 3.5/5

Pauline J. Families - Confirmed reviews ALL

Had a nice time with my grandchildren and daughter. The room was lovely and comfortable. The kids loved the spa and mini put-put.

Dear Pauline, We very much appreciate your comments regarding your stay at the Novotel Swan Valley Vines Resort. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Kind regards, Edith Smyth Assistant Manager Novotel Swan Valley Vines Resort

Beautiful place!

TripAdvisor rating 5.0/5

Mauritiandiplomat TripAdvisor review

We had a really good time at the Vines. Our rooms overlooked the vines courtyard which was gorgeous! Kangaroos are the highlights, making their appearance everywhere you go especially early in the morning coming to say “good morning” 🥰. Yes it does need a little bit of work in its maintenance. We did have a few hiccups with housekeeping and relaying your concerns to front desk was not pleasant but it got dealt with in the end. I would not penalise this beautiful place just for these little mishaps which can be solved with better training. The location and the setting is truly breathtaking and my son thoroughly enjoyed himself. My sister flew out from Melbourne for a week to come there. Being in the medical field, it was very serene -the perfect place to charge your batteries! and we all can’t wait to be back.

Wedding Review

Customer review rating 5.0/5

Ebonie G. Couples - Confirmed reviews ALL

When searching for venues for a wedding, we knew that we wanted an all-in-one place since most of our family and friends would be traveling. After getting a tour of the property and getting to spend time with Jodie, we both instantly knew that the Vines Hotel was the perfect location for our wedding day! Throughout the entire process, we worked with Jodie and Jen to plan what was, in our opinion, the most perfect wedding day. They were always prompt with responding to our inquiries, gave us guidance and suggestions throughout the whole experience, gave excellent recommendations for vendors, and did an amazing job of setting up the ceremony and reception spaces with our decorations. The professionalism and combined experience of the entire team made our ceremony, reception and wedding experience as enjoyable & stress-free as possible. Our family and friends still rave about the beautiful location and the delicious food every time we see them! We couldn’t have been more happy with our special day, and we owe a lot of that to the staff at The Vines Hotel. Thank you! Regards, Ebonie and Blake G.

Dear Blake & Ebonie, We very much appreciate your comments regarding your stay at the Novotel Swan Valley Vines Resort. I have passed on your wonderful review to the team especially Jodie & Jenny, they love to hear that their bride and groom had the most special day. We hope to welcome you back in the near future to celebrate your anniversary with us. Edith Smyth Assistant Manager Novotel Swan Valley Vines Resort

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Other web-users rate our hotel

  • 194 reviews 8.4/10 Location
  • 680 reviews 7.2/10 Room
  • 464 reviews 7/10 Service
  • 271 reviews 5/10 Food
  • 264 reviews 5.7/10 Cleanliness
  • 146 reviews 6.8/10 Breakfast
  • 126 reviews 7.5/10 Pool
  • 120 reviews 4.7/10 Value

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