Novotel Swan Valley Vines Resort 4 stars

We had a great stay at the vines. Everything was clean,up to standards and staff were great

Enjoyed our stay , the room was very clean. Staff were very friendly and helpful. As guests over many years there are a few things that have changed and we do appreciate that times are difficult for many businesses so I will mention just a couple. The squezzy shampoo and conditioner etc are something I associate with cheap motels, the house wine is bland and the TV /movies are difficult to navigate and expensive. However we still really like the free and safe parking and your very helpful staff .

Had a nice time with my grandchildren and daughter. The room was lovely and comfortable. The kids loved the spa and mini put-put.

We had a really good time at the Vines. Our rooms overlooked the vines courtyard which was gorgeous! Kangaroos are the highlights, making their appearance everywhere you go especially early in the morning coming to say “good morning” 🥰. Yes it does need a little bit of work in its maintenance. We did have a few hiccups with housekeeping and relaying your concerns to front desk was not pleasant but it got dealt with in the end. I would not penalise this beautiful place just for these little mishaps which can be solved with better training. The location and the setting is truly breathtaking and my son thoroughly enjoyed himself. My sister flew out from Melbourne for a week to come there. Being in the medical field, it was very serene -the perfect place to charge your batteries! and we all can’t wait to be back.

When searching for venues for a wedding, we knew that we wanted an all-in-one place since most of our family and friends would be traveling. After getting a tour of the property and getting to spend time with Jodie, we both instantly knew that the Vines Hotel was the perfect location for our wedding day! Throughout the entire process, we worked with Jodie and Jen to plan what was, in our opinion, the most perfect wedding day. They were always prompt with responding to our inquiries, gave us guidance and suggestions throughout the whole experience, gave excellent recommendations for vendors, and did an amazing job of setting up the ceremony and reception spaces with our decorations. The professionalism and combined experience of the entire team made our ceremony, reception and wedding experience as enjoyable & stress-free as possible. Our family and friends still rave about the beautiful location and the delicious food every time we see them! We couldn’t have been more happy with our special day, and we owe a lot of that to the staff at The Vines Hotel. Thank you! Regards, Ebonie and Blake G.