Mercure Forbach Hotel

Value for money hotel with Air conditioned rooms. Pleasant stay with a good restaurant and friendly staff.

The receptionist handed over the key card without any further information. We had to ask our self when and where we could have breakfast. We were a party of 4, in the room the 2 additional beds were not ready, we had to install them our self. We only had 3 towels instead of 4. There was no handsoap present in the bathroom. In the room we had a coffee machine and paths but no coffee mugs. At 11PM we heard a knock on our door, there was a hotel employee to hand over 1 extra towel. This is terrible service, we were already a sleep and were spooked by the knock on our door. Breakfast was well presented, but limited in choice. The lady running the breakfast was really chaotic. In the evening we had diner at the hotel, this was our best part of our stay. The diner and service was top. In short, the Mercure Forbach should not be rated 4 stars when they don't fullfill the standard of a 4start rating. We will not return to the hotel.

Due to delays in our travels through Europe we needed a last minute place to stay overnight. This was reasonably priced. It was a shame there were no family rooms and so i had to book two rooms. The rooms were perhaps a but tired looking. The Lobby area and eating areas were very nice and freshly decorated. Maybe the rooms will be done soon. Breakfast was ok.

The room was nice and clean, the atmosphere was good

The room and bathroom was extremely small for 2 persons. Wonder how they got the 4 stars. Breakfast was ok for the price