Novotel Saint-Avold Hotel 4 stars

Customer review rating 4.3/5 2,568 reviews
Novotel Saint-Avold
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Room 1

Number of guests
Children's age

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Hotel extras

  • Restaurant with poolside terrace and cozy bar

  • 2,476 sq. ft. (230 m²) of modular meeting rooms for your events

  • 30 minutes from Saarbrücken Airport and from Metz

  • Nearby golf course offering lessons

  • Just 547 yards (500 m) from the American Cemetery

Services in the hotel and nearby

Check-in from 12h00

Check out up to 12h00

Paying

Services and practical information
  • Online check-in
  • WIFI/Internet Access
  • Parking
  • Accessibility for people with reduced mobility
  • Pets allowedPaying
  • Outdoor playground for children
  • Air conditioned
  • Languages spoken at the hotel
  • Reception open 24 hours a day
  • LATE CHECK-OUT UP TO 5PMPaying
  • Laundry
Leisure and activities
  • Swimming pool
  • Outdoor playground for children
  • Other sports activities
Catering
  • Breakfast
  • 1 restaurant(s)
  • 1 bar(s)
  • Room service
Business services
  • 8 meeting room(s)
  • Web Corner on a Mac
  • Copy/print service available

Hotel location

Novotel Saint-Avold

Avenue de Fayetteville
RN 33
57500
saint avold
france

Tel: +33387922593

Fax: (+33)3/87920247

Contact email

Check-in from 12h00

Check out up to 12h00

  • By plane

    ETZ At 30km / 18.75 miles

  • By plane

    METZ NANCY LORRAINE At 61km / 37.9 miles

  • By plane

    SARREBRUECKEN ENSHEIM At 40km / 25 miles

  • By car

    A4 N° 39 At 1km / 0.63 miles

  • By train

    GARE TGV FORBACH At 21km / 13.05 miles

  • By train

    ST AVOLD At 8km / 5 miles

GPS :49.127972, 6.711644

Our accommodations

Spacious, contemporary design and adaptable, the Novotel room is truly a place for living. Perfect for all your needs. Enjoy comfortable rooms and VIP treatment at Novotel with cozy bedding and duvets, a selection of hot drinks (teas, coffees and herbal teas), free WIFI, bathroom and separate WC.

Executive Room with double bed and single sofabed

  • Max. number of persons: 2
  • Area: From 25
  • Views: Garden side, Pool side, Forest view *

* Subject to availability

  • Wireless internet in your room
  • Free in Room Mineral Water
  • Coffee/tea making facilities
  • Satellite/cable colour TV
  • Business Desk(...)

Classic Room - 1 double bed and 1 single sofa bed

  • Max. number of persons: 3
  • Area: From 25
  • Views: Garden side, Forest view, Pool side *

* Subject to availability

  • Wireless internet in your room
  • Free in Room Mineral Water
  • Coffee/tea making facilities
  • Satellite/cable colour TV
  • Business Desk(...)

Classic Room with 1 double bed and 1 double sofa bed

  • Max. number of persons: 4
  • Area: From 25
  • Views: Garden side, Forest view, Pool side *

* Subject to availability

  • Wireless internet in your room
  • Free in Room Mineral Water
  • Coffee/tea making facilities
  • Satellite/cable colour TV
  • Business Desk(...)
Accessible room

Classic Room with 1 double bed

  • Max. number of persons: 2
  • Area: From 25
  • Views: Forest view, Garden side *

* Subject to availability

  • Wireless internet in your room
  • Free in Room Mineral Water
  • Coffee/tea making facilities
  • Satellite/cable colour TV
  • Business Desk(...)

Our restaurants and bars

N'CAFE

Type of cuisine: French

Dine however you want, whenever you want. Enjoy simple, tasty, healthy and balanced cuisine at any time and satisfy all your cravings. Take a moment to relax in the restaurant, bar or terrace, or even in your room.

Lunch

12:00 - 14:30

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

Dinner

19:00 - 22:30

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

BAR

Photo non contractuelle / Strictly non binding

An open-plan space that is ideal for relaxing in a warm and friendly environment. For a business meeting or a drink with friends, everything comes together in a perfect moment. Enjoy your break...

Lunch

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

Dinner

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

Your meetings and events

Our meeting rooms

  • Number of meeting rooms: 8

  • Maximum size: 180

  • Maximum capacity: 156 people

  • Maximum banquet capacity: 120 people

Find out more

Our guest reviews for
Novotel Saint-Avold

100% genuine reviews from our guests

Find out more

ALL Rating 4.3/5

2,568 reviews

tripadvisor

TripAdvisor Rating 4.0/5

572 reviews

good location; close to autoroute

Customer review rating 4.3/5

Macksie Families - 19/02/2020 Confirmed reviews ALL

Welcomed by caring staff even though late in the evening. we were expected and check in took moments only. Usual comfortable rooms. At St Avold, very quiet , very comfortable with good choice of breakfast. Cannot fault the hotel.

close to motorway for good overnight stay

Customer review rating 4.3/5

Martin Couples - 27/01/2020 Confirmed reviews ALL

buildings were a bit run down staff were very good but too few of them in the morning.

Dear Guest, Thank you for taking the time to share your feedback. We hope to welcome you back to our hotel very soon! Sincerely, Claire Houttemane Deputy manager

Comfortable overnight stay.

Customer review rating 4.3/5

Anonymous Families - 21/12/2019 Confirmed reviews ALL

Excellent service and friendly staff.

Dear guests, Thank your for your review about our hotel. We wish a happy new year to all your family and we look forward to welcome you again in 2020 ! Claire Houttemane Deputy Manager

Very pleasant and welcoming stop on a long drive.

Customer review rating 4.3/5

Martine D. R. Solo - 30/11/2019 Confirmed reviews ALL

Warm welcome, room clean and pleasant, supper very nice and very good service although I arrived less than half an hour before the kitchen closed. Breakfast satisfactory although I arrived just after the 7.30 rush hour and quite a few things had gone but the nice guy in charge tried to remedy to the situation as fast as he could.

Dear Mrs DU R., We very much appreciate your comments regarding your stay at the Novotel Saint-Avold. It is always a pleasure to receive positive feedback. I will share your comments with our team. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, B.DAOUT Hotel Manager

St Avold

Customer review rating 4.3/5

Jca Couples - 18/11/2019 Confirmed reviews ALL

Lovely to see refurbishment has been undertaken so it does matches the great customer service of the staff

Dear Guest, Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon. Sincerely, B.Daout Hotel Manager

A quite nice stay.

Customer review rating 4.3/5

Lene B. Couples - 12/11/2019 Confirmed reviews ALL

Slept well, but acces to the bed was impossible from the one side - better make it a room for only 2 persons, with a small round table and 2 comfortable chairs in front of the TV.

Dear Mrs B., Thank you for taking the time to share your feedback. We hope to welcome you back to our hotel very soon! Sincerely, B.DAOUT Hotel Manager

Good as expected

Customer review rating 4.3/5

Chris M. Couples - 17/10/2019 Confirmed reviews ALL

Overnight stay. Room fine as always. Less breakfast options than usual especially gluten free options

Dear Guest, Thank you for taking the time to share your feedback. We hope to welcome you back to our hotel very soon! Sincerely, B.DAOUT Hotel Manager

Standard of room was disappointing compared to previous stays.

Customer review rating 4.3/5

Dennis C. Couples - 29/09/2019 Confirmed reviews ALL

We booked through the Accor website a few days before our required date. On arrival we were allocated a room for the disabled (not sure why) which lacked certain features we would normally expect. In addition the room seemed "tired"; for example, the only chair had joints coming apart, the shower could not be mounted on the wall both low and high and any disabled person using the handles would have been at risk due to their poor fixing. We discussed these issues with the manager on departure and she admitted that the hotel was due for some attention and was grateful that we brought our concerns to her attention. She allowed a discount by way of some compensation which was appreciated. Otherwise the restaurant and staff were completely satisfactory.

Dear Mr DENNIS C., Thank you for taking the time to tell us about your experience at the Novotel Saint-Avold. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Novotel, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Bernadette DAOUT Hotel Manager

Comfortable

Customer review rating 4.3/5

John Couples - 24/09/2019 Confirmed reviews ALL

A welcome en route rest

Dear Guest, Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon. Sincerely, B.Daout Hotel Manager

As usual convenient

Customer review rating 4.3/5

Benoit S. Business - 18/09/2019 Confirmed reviews ALL

Please check fast check out invoicing which does not work as last time Only get bar expenses on the bill Please resend correct one

Customer review rating 4.3/5

Carine Couples - 17/09/2019 Confirmed reviews ALL

Nice hotel but that needs to be renovated.

Customer review rating 4.3/5

David Couples - 13/09/2019 Confirmed reviews ALL

Excellent and nothing was too much trouble

Good except for the menu

Customer review rating 4.3/5

Anonymous Couples - 05/09/2019 Confirmed reviews ALL

Good . Could you go back to the previous one. Thank You

Overnight stay en route to Germany

Customer review rating 4.3/5

David W. Couples - 30/08/2019 Confirmed reviews ALL

Staff were friendly. The room was clean but all rather tired. Restaurant, particularly drink, is rather expensive.

Dear David W., Thank you for taking the time to tell us about your experience at the Novotel Saint-Avold. We very much appreciate your positive comment about our staff. We are pleased to let you know that our hotel should be renovated in 2020 Sincerely, Bernadette Daout Hotel manager

Disappointing breakfast

Customer review rating 4.3/5

Cgcarec Couples - 30/07/2019 Confirmed reviews ALL

Very nice welcome, a comfy air conditioned room and lovely dinner with musical entertainment - all staff were very friendly and attentive. Breakfast in the morning was far below this hotel's usual standard! Insufficient staff to cope with busy demand. One lady only who did her best but unfortunately failed.

Dear guest, Thank you for taking the time to tell us about your experience at the Novotel Saint-Avold. I am sorry that your experience in our restaurant for the breakfast, did not meet your expectations; please allow me to express my sincerest apologies. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, B.DAOUT Hotel Manager

Another comfortable stay

TripAdvisor rating 4.0/5

TheCares Couples - 30/07/2019 TripAdvisor review

Another comfortable overnight stay in air conditioned room with very friendly welcome. Evening meal was great but breakfast very disappointing - it seemed only one pressurised Member of staff trying her best to meet the demands of a busy breakfast room but not succeeding.

Dear guest, Thank you for taking the time to share your opinion about your stay at Novotel Saint Avold. We are sorry to read that you were disappointed with our breakfast. Please accept our sincerest appologies. We hope to welcome you again in Saint Avold Regards B.Daout Hotel Manager
Customer review rating 4.3/5

A. T. Solo - 28/07/2019 Confirmed reviews ALL

CORRECT DANS L ENSEMBLE

Monsieur A., Nous vous remercions d'avoir pris le temps de partager votre avis. Nous espérons vous revoir très bientôt à Saint Avold! B.DAOUT Directrice

Perfect

Customer review rating 4.3/5

M. L. Business - 13/07/2019 Confirmed reviews ALL

AS expected and as usual

Dear guest, We very much appreciate your comments regarding your stay at the Novotel Saint-Avold. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, B.DAOUT Hotel Manager
Customer review rating 4.3/5

Markus Business - 10/07/2019 Confirmed reviews ALL

The stay was absolutely horrible. The hotel is by far not meeting the standards of a 4 star hotel. To mention some examples: The first room I got the light in the minibar was flickering so I had to move to another room. Additionally the smell of the fridge was horrible and disgusting. Next morning after taking a shower I just discovered that the hairdryer didn't work. Requesting a new one led to a discussion with the reception staff whether I have to pick the hair dryer up or somebody can bring it to me (hotel refused to do so). Other problems of the hotel: Breakfast is on a 2 star hotel level and there is absolutely no service. Conclusion: I am really disappointed about this experience and I am really re-thinking my loyalty to Accor Brand

Dear guest, Thank you for taking the time to tell us about your experience at the Novotel Saint-Avold. I am sorry that your experience did not meet your expectations; allow me to express my sincerest apologies. Please note that this problem was a true exception to our normal practices. Rest assured that we are taking the appropriate measures to address the problem. All our efforts are concentrated in preventing future occurrences. We made a credit of 2000 points on your Leclub Accor Hotels loyalty card. I would like to reiterate our commitment to high quality standards, and I personally would like to make sure you will experience it during your next stay with us. We are looking forward to welcoming you again at Novotel. Please do not hesitate to contact me during your next visit. Sincerely, B.DAOUT Hotel Manager

Comfotable and Convenient Location for Travellers

Customer review rating 4.3/5

Jmb Business - 01/07/2019 Confirmed reviews ALL

In all, this is what I have come to expect from a Novotel: clean rooms, friendly service and a reliable restaurant within the hotel. I was invited to use the swimming pool, but that was rather small. So I did have a drink and a meal outside. My only criticism was the thin plastic, use-once-and-throw-away tooth mug in the bath-room. I see this in budget hotels, but fail to understand why these are used in a 4-star Novotel. If one needs to use plastic, then please provide good solid versions that can be washed and re-used. Otherwise, glass is the standard to follow.

Dear Guest, Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon. Sincerely, B.DAOUT Hotel Manager
Our most recent 20 reviews

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