Information message

Novotel Saint-Avold Hotel 4 stars

Customer review rating 4.3/5 2,897 reviews

ALLSAFE approved hotel

Book this hotel
Room 1

Best price guarantee

How it works?
Novotel Saint-Avold
See on a map
+ 19 Services

Hotel extras

  • Fitness center, outdoor swimming pool and children's activities

  • Restaurant with poolside terrace and cozy bar

  • 2476 sq. ft. (230 m²) of modular meeting rooms for your events

  • Hotel certified ALLSAFE

  • Just 547 yards (500 m) from the American Cemetery

Services in the hotel and nearby

Check-in from 12h00

Check out up to 12h00

Paying

Services and practical information
  • Online check-in
  • WIFI/Internet Access
  • Parking
  • Accessibility for people with reduced mobility
  • Outdoor playground for children
  • Air conditioned
  • Languages spoken at the hotel
  • Reception open 24 hours a day
  • LATE CHECK-OUT UP TO 5PM Paying
  • Laundry
Leisure and activities
  • Swimming pool
  • Outdoor playground for children
  • Outdoor sports
Catering
  • Breakfast Paying
  • 1 Restaurant(s)
  • 1 Bar(s)
  • Room service
Business services
  • 8 Meeting room(s)
  • Web Corner on a Mac
  • Copy/print service available

Hotel location

Novotel Saint-Avold

Avenue de Fayetteville
RN 33
57500 saint avold
france

Tel: +33387922593

Fax: (+33)3/87920247

Check-in from 12h00

Check out up to 12h00

  • By plane

    ETZ At 30km / 18.75 miles

  • By plane

    METZ NANCY LORRAINE At 61km / 37.9 miles

  • By plane

    SARREBRUECKEN ENSHEIM At 40km / 25 miles

  • By car

    A4 N° 39 At 1km / 0.63 miles

  • By train

    GARE TGV FORBACH At 21km / 13.05 miles

  • By train

    ST AVOLD At 8km / 5 miles

GPS :49.127972, 6.711644

Our accommodation(s)

Discover our 61 rooms-true cocoons of comfort- where you'll certainly find the perfect place to stay, whether for work or as a family. Spacious and cozy, they can be adapted to fit your needs and wishes. Our different room types can accommodate up to 2 adults and 2 children, while providing all the comfort you need for your stay: free WiFi, separate bathroom and toilet, facilities to prepare hot drinks.

Our restaurants and bars

La Maison - Brasserie Maison

Type of cuisine: French

Authentic brasserie-style service with quality gourmet cuisine in a warm and friendly setting. You'll feel right at home! Enjoy our dishes on the terrace on sunny days in a peaceful and leafy setting.

BAR

Our bar welcomes you throughout the day in a cozy and lively setting. The ideal place for a business meeting or to get together and unwind over a drink with colleagues, friends or family.

Non contractual photo

  • Monday
  • Tuesday
  • Wednesday
  • Thursday
  • Friday
  • Saturday
  • Sunday

Your meetings and events

Our meeting rooms

  • Number of meeting rooms: 8

  • Maximum size: 180

  • Maximum capacity: 156 people

  • Maximum banquet capacity: 120 people

Find out more

Our guest reviews for
Novotel Saint-Avold

100% genuine reviews from our guests

Find out more

ALL Rating 4.3/5

2,897 reviews

TripAdvisor Rating 4.0/5

599 reviews

very helpful staff

Customer review rating 4.5/5

Anonymous Families - 28/08/2021 Confirmed reviews ALL

during our whole stay the staff was always very helpful and friendly. As always the rooms are clean, simple and "expectable".

Dear JEAN C. G., We very much appreciate your comments regarding your stay at the Novotel Saint-Avold. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely,

Just ok

Customer review rating 3.5/5

Dan Families - 17/08/2021 Confirmed reviews ALL

Last minute booking, acceptable price compared to other options, but more of a budget Novotel. The only hotel were the welcome drink voucher for Accor membership was for one person, the others probably are not so welcomed.

Lovely team

Customer review rating 4.0/5

Eva Families - 11/08/2021 Confirmed reviews ALL

We had a very pleasant stay, great place with kids, The food in the restaurant was not very special, however the waiter and the waitress made it very special.

Bad stay

Customer review rating 1.5/5

Paul Families - 04/08/2021 Confirmed reviews ALL

The hotel does meet the standards of Novotel hotels. The hotel room smelled bad.

Dear JUHA T., Thank you for taking the time to tell us about your experience at the Novotel Saint-Avold. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Novotel, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely,

Excellent stay

Customer review rating 4.0/5

Mrs L. D. N. Solo - 31/07/2021 Confirmed reviews ALL

I like it because it is quiet and convenient.

Customer review rating 3.5/5

Tristan M. D. M. Families - 08/07/2021 Confirmed reviews ALL

just one night during a road trip

Dear TRISTAN M., We very much appreciate your comments regarding your stay at the Novotel Saint-Avold. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely,

Fun, welcoming central area

Customer review rating 3.5/5

Stephanie G. Families - 10/06/2021 Confirmed reviews ALL

The main parts of the hotel (entry, checkin, bar, restaurant, outside, pool) are all fantastic, edgy, and welcoming. The rooms need updating though. Very well used. They are clean.

Dear STEPHANIE G., We very much appreciate your comments regarding your stay at the Novotel Saint-Avold. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely,

in view of the corona-situation, not to bad

Customer review rating 4.0/5

Dorte Couples - 01/02/2021 Confirmed reviews ALL

Nice buildings, not to far from the high way, employies are friendly, but ordered 2 persons for breakfast means that one set of towels are not enough and 1 chair to sit down for dinner means knowbody thinks of the present situation - no access to the restaurant due to the Covid.

Dear Guest, Thank you for taking the time to share your feedback. We hope to welcome you back to our hotel very soon! Sincerely, Claire Houttemane

A comfortable stay, as usual.

Customer review rating 4.5/5

Anonymous Couples - 02/11/2020 Confirmed reviews ALL

Clean room, efficient and friendly staff observing social distancing, on the reception desk and especially in the restaurant. Thank you

Friendly and efficient staff.

Customer review rating 4.0/5

M. Business - 30/09/2020 Confirmed reviews ALL

Friendly and efficient staff. Clean and welcoming hotel.

Dear Mr M., We very much appreciate your comments regarding your stay at the Novotel Saint-Avold. It is always a pleasure to receive positive feedback. I will share your comments with our team. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Claire Houttemane Hotel manager

Good Stay

Customer review rating 5.0/5

Robert V. Couples - 01/08/2020 Confirmed reviews ALL

Everything at the hotel was enjoyable. The Hotel room was clean and the bed was very comfortable. The location was very close to town and it made it easy to travel into town.

Dear Mr V., We very much appreciate your comments regarding your stay at the Novotel Saint-Avold. It is always a pleasure to receive positive feedback. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Claire Houttemane Hotel Manager

Great service

Customer review rating 4.5/5

Chris T. Families - 01/08/2020 Confirmed reviews ALL

Despite all restrictions in place, hotel was helpful and accommodating. Safety arrangements were good and it was a great stopover.

Dear Chris T., We very much appreciate your comments regarding your stay at the Novotel Saint-Avold. We are delighted to read that you had an excellent stay and enjoyed your visit at our hotel. Thank you for your kind feedback, and we hope to see you again soon for another magnifique journey with us. Sincerely, C. Houttemane Hotel Manager

Great Hotel in Saint Avold

TripAdvisor rating 5.0/5

rvenezia2015 30/07/2020 TripAdvisor review

The hotel was in a great location and was within driving distance of the town of Saint Avold. The American Military Cemetery was only a two minute drive from the hotel. The hotel had a great shower and a very comfortable bed. If I was in the area, I would visit again.

Dear guest, Thank your very much for your great review ! It would be a pleasure to welcome you again at Novotel Saint Avold Kind regards Claire Houttemane Hotel Manager

Clean rooms, poor service

Customer review rating 2.0/5

Anonymous Families - 24/07/2020 Confirmed reviews ALL

Novotels are always reliable in terms of rooms - clean and comfortable. But the service in the restaurant was pretty bad. Asked for wine list: it never came. Bread came as we were finishing our main courses. Asked for hot drinks menu, waited ages, had to ask again. No apologies for any of this. The food itself wasn’t great. Really disappointing experience.

Dear guest, Thank you for taking the time to tell us about your experience at the Novotel Saint-Avold. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. Rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. A credit in the amount of 2000 points has been issued to your ALL account. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Claire Houttemane Hotel Manager

Good stay

Customer review rating 3.5/5

Ivan Families - 20/07/2020 Confirmed reviews ALL

Hotel is good, but warn out a lot, definitely needs some rennovation. Hotel’s stuff is very friendly.

Dear Guest, Thank you for taking the time to share your opinion about our hotel ! hope to see you again very soon. Sincerely, C.Houttemane Hotel Manager

Another comfortable stay

TripAdvisor rating 4.0/5

TheCares Couples - 30/07/2019 TripAdvisor review

Another comfortable overnight stay in air conditioned room with very friendly welcome. Evening meal was great but breakfast very disappointing - it seemed only one pressurised Member of staff trying her best to meet the demands of a busy breakfast room but not succeeding.

Dear guest, Thank you for taking the time to share your opinion about your stay at Novotel Saint Avold. We are sorry to read that you were disappointed with our breakfast. Please accept our sincerest appologies. We hope to welcome you again in Saint Avold Regards B.Daout Hotel Manager

Good hotel despite exterior

TripAdvisor rating 4.0/5

Mark B Business - 17/04/2019 TripAdvisor review

We were pleasantly surprised by the hotel, once inside. Nice, quiet experience with good service. A good choice in you need to be in the area. The restaurant and bar provided all we needed for a short stay.

Dear guest, Thank you for taking the time to share your opinion about your stay Novotel Saint Avold. We hope to welcome you back very soon. B.Daout Hotel Manager

overnight

TripAdvisor rating 4.0/5

Meander30635 Couples - 13/01/2019 TripAdvisor review

hotel clean and staff very helpful as usual. decor beginning to look a little tired for the money. was in a rush, but thought i had pre booked special price dinner after initial booking which was not reflected in the invoice or dinner offer. location very convenient for our trip to austria from uk.

Dear guest, Thank you for taking the time to share your opinion about Novotel Saint Avold. I’m pleased to let you that there is a new hotel manager since 1st of March 2020. We made some changes in the restaurant which has a new name : La Maison It will be our pleasare to welcome you again in the hotel, and to make you discover all those novelties ! Kind regards Claire Houttemane Hotel Manager

On our way to UK

TripAdvisor rating 3.0/5

Tourist25076027910 Family - 07/01/2019 TripAdvisor review

We stayed at Novotel for one night on our way to UK. Room was comfortable enough for one night, but no one knew how to use the points in this hotel. We ended up leaving the hotel without having breakfast.

Dear guest, Thank you for taking the time to share your opinion about Novotel Saint Avold. I’m pleased to let you that there is a new hotel manager since 1st of March 2020. We made some changes in the restaurant which has a new name : La Maison It will be our pleasare to welcome you again in the hotel, and to make you discover all those novelties ! Kind regards Claire Houttemane Hotel Manager

Good Overnight Stay

TripAdvisor rating 4.0/5

Passenger259145 Family - 31/08/2018 TripAdvisor review

This is our 2nd visit to Novotel Saint Avold as an overnight stop and it is perfect for all our needs. There is a nice pool and a good restaurant and the rooms are clean and comfortable. The staff are always helpful and I would recommend it, if you are visiting the region.

Dear guest, Thank you for taking the time to share your opinion about Novotel Saint Avold. I’m pleased to let you that there is a new hotel manager since 1st of March 2020. We made some changes in the restaurant which has a new name : La Maison It will be our pleasare to welcome you again in the hotel, and to make you discover all those novelties ! Kind regards Claire Houttemane Hotel Manager

Our most recent 20 reviews

In partnership with TripAdvisor

Our other hotels nearby

All our hotels in saint avold