Novotel Saint-Avold 4 stars

Customer review rating (ALL Rating) 4.0/5 676 reviews

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Description

ALLSAFE approved hotel

Hotel extras

  • Enjoy Strasbourg's Christmas markets only an hour's drive away

  • Restaurant with poolside terrace and cozy bar

  • 2476 sq. ft. (230 m²) of modular meeting rooms for your events

  • Hotel certified ALLSAFE

  • Just 547 yards (500 m) from the American Cemetery

Our accommodation(s)

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Hotel location

Novotel Saint-Avold

Avenue de Fayetteville, RN 33
57500 SAINT AVOLD
France

GPS:49.127972, 6.711644

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Swimming pool
  • Car park
  • Restaurant
  • Wheelchair accessible
  • Wi-Fi
  • Air conditioning
  • Breakfast
  • Bar
  • Meeting rooms
  • Room service

La Maison - Brasserie Maison

Authentic brasserie-style service with quality gourmet cuisine in a warm and friendly setting. You'll feel right at home! Enjoy our dishes on the terrace on sunny days in a peaceful and leafy setting.

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

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ALL Rating  4.0/5  676 reviews

TripAdvisor Rating  4.0/5  625 reviews

Good service, but restaurant are so bad

Customer review rating 3.0/5

Anonymous Business - Confirmed reviews ALL

good stuff, and clean room. but restaurant are bad (break fast and dinner)

No Lunch

Customer review rating 2.0/5

Anonymous Business - Confirmed reviews ALL

The shower in the Disabled room is unsafe. It has a round bottom bathtub that is very slippery. We conducted a conference on Saturday and the restaurant was closed for the lunch meal. Over 40 people had no place to eat prior to our meeting.

Thank you for taking the time to tell us about your experience at the Novotel Saint-Avold. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely,

staf very good

Customer review rating 4.5/5

Rodney W. Solo - Confirmed reviews ALL

THE OUTSTANDING THING ABOUT THE HOTEL IS THE STAFF. BUILDING ITSELF IS TIRED AND IS SHOWING ITS AGE.

Dear Mr W., We very much appreciate your comments regarding your stay at the Novotel Saint-Avold. It is always a pleasure to receive positive feedback about our team Our hotel will be renovated by the end of the year. Sincerely, C.Houttemane Hotel Manager

Big deception

Customer review rating 1.0/5

Jan D. Business - Confirmed reviews ALL

Stayed in you hotel for one night. Location and bed were good. The rest was a big deception. Bed (for a couple) was placed on one side against the wall. How to get out in a normal way on that side? The leather of the armrest of the sofa next to the bed was torn. The entrance of the corridor to the room had a terrible smell of cleaning vinegar. The 'velouté' was a mix of water and flour. The main course (swordfish) was a disaster. We had a few bites and returned it to the kitchen. The ratatouille swam in oil, incredible. The breakfast the next morning can only be described as very, very poor. The total decoration of the hotel is completely outdated and needs a huge overhaul.

Well located but a few aspects to improve on

Customer review rating 3.0/5

Anonymous Families - Confirmed reviews ALL

The hotel is very well located near the motorway, though still extremely quiet. Perfect for long distance if you wish a restful overnight stay. The staff is friendly and the restaurant totally adequate. Improvement is needed around cleanliness of the room (we found dead and not quite dead wasps on the floor and windowsill inside the bedroom). We also felt the room smelt of damp, or not quite pleasant smell, so we had to air as soon as we were in. Having stayed a few times before, I was this time a bit disappointed by the breakfast. There was less choice, and the cooked food didn't really look appetizing. Still, a very decent place at a decent price.

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Other web-users rate our hotel

  • 194 reviews 9.6/10 Location
  • 414 reviews 5.6/10 Room
  • 379 reviews 7.8/10 Service
  • 9 reviews 8.1/10 WiFi
  • 246 reviews 3.9/10 Food
  • 204 reviews 6/10 Breakfast
  • 165 reviews 3.9/10 Cleanliness
  • 138 reviews 3.5/10 Vibe

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