Novotel Saint-Avold 4 stars

Customer review rating (ALL Rating) 3.9/5 516 reviews

Best price
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Novotel Saint-Avold - Image 1
Novotel Saint-Avold - Image 2
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Avenue de Fayetteville, RN 33, 57500 SAINT AVOLD, France

Description

Hotel extras

  • Enjoy Strasbourg's Christmas markets only an hour's drive away

  • Restaurant with poolside terrace and cozy bar

  • 2476 sq. ft. (230 m²) of modular meeting rooms for your events

  • 4 electric vehicle charging stations

  • Our hotel has been awarded the Green Key certificate

Our accommodation(s)

Hotel location

Novotel Saint-Avold

Avenue de Fayetteville, RN 33
57500 SAINT AVOLD
France

GPS:49.127972, 6.711644

Telephone
Fax +33 3 87 92 02 47

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Swimming pool
  • Car park
  • Restaurant
  • Wheelchair accessible
  • Wi-Fi
  • Air conditioning
  • Breakfast
  • Bar
  • Meeting rooms
  • 100% Non Smoking Property
  • Room service

La Maison - Brasserie Maison

Authentic brasserie-style service with quality gourmet cuisine in a warm and friendly setting. You'll feel right at home! Enjoy our dishes on the terrace on sunny days in a peaceful and leafy setting.

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

Find out more

ALL Rating  3.9/5  516 reviews

TripAdvisor Rating  4.0/5  629 reviews

Well located

Customer review rating 3.5/5

Akno Families - Confirmed reviews ALL

Well located Good swimming pool

Dear ANNELIES K., We very much appreciate your comments regarding your stay at the Novotel Saint-Avold. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely,

Nice hotel

Customer review rating 3.5/5

Simon Families - Confirmed reviews ALL

Nice hotel with friendly staff. Only issue was that I had emailed ahead to ask for a cot in the room which wasn't there but a quick request at reception and this was resolved immediately.

Hello, Thank you for your kind feedback! We're glad to hear that you found our hotel nice and our staff friendly. I apologize for the initial oversight with the cot, but I'm pleased that our team was able to resolve the issue quickly for you. We strive to accommodate all special requests and ensure a pleasant stay for our guests. We look forward to welcoming you back in the future! Best regards,

Good stay

Customer review rating 3.5/5

Anonymous Families - Confirmed reviews ALL

We stayed here overnight for a quick stop. We always like Novotel. The comments I could say are that the toilet was not cleaned thoroughly - hairs were found when we first entered the toilet and one of the towel had stains (not sure if it is cleaned or not). The rest is ok.

Hello, Thank you for taking the time to share your feedback with us. We're glad to hear that you generally enjoyed your stay and appreciate your loyalty to Novotel. We sincerely apologize for the issues you encountered with the cleanliness of the toilet and the stained towel. This is certainly not the standard we strive for, and we will address these concerns with our housekeeping team to ensure they are resolved immediately. Thank you for bringing this to our attention. We hope to have the opportunity to welcome you back and provide you with a more seamless experience. Best regards,

Good stay

Customer review rating 4.0/5

L. R. Couples - Confirmed reviews ALL

Very polite and very good

Dear R. L., We very much appreciate your comments regarding your stay at the Novotel Saint-Avold. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely,

Very well located

Customer review rating 4.0/5

Anonymous Couples - Confirmed reviews ALL

All good except the pillows so uncomfortable

Dear FRANCO T., We very much appreciate your comments regarding your stay at the Novotel Saint-Avold. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely,

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Other web-users rate our hotel

  • 125 reviews 9.5/10 Location
  • 332 reviews 5/10 Room
  • 273 reviews 7.3/10 Service
  • 7 reviews 6.7/10 WiFi
  • 178 reviews 4.4/10 Food
  • 143 reviews 3.7/10 Cleanliness
  • 129 reviews 5.1/10 Breakfast
  • 121 reviews 4.8/10 Vibe

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Price from: 1 night for 1 person in the room category identified within the same price range, excluding additional services and breakfast. This refers to the lowest public price, including all taxes (Some taxes may be payable on arrival at the hotel (for example, tourist tax), depending on current local regulations.) for the accommodation concerned, found on https://all.accor.com/ site today, for a one-night stay in the next 20 days. Varies according to period and availability. The price is only guaranteed at the time of booking. All bookings (foreign) are payable in the local currency where the hotel is situated. Only the amount confirmed during the booking in the hotels local currency is guaranteed. An estimated conversion in your local currency may be given for reference but is not part of the contract. Your bank may charge you bank fees and/or exchange fees at the time of payment.