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Novotel Saint-Avold Hotel 4 stars

Customer review rating 4.3/5 2,779 reviews

ALLSAFE approved hotel

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Novotel Saint-Avold
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+ 20 Services

Hotel extras

  • Fitness center, outdoor swimming pool and children's activities

  • Restaurant with poolside terrace and cozy bar

  • 2476 sq. ft. (230 m²) of modular meeting rooms for your events

  • Hotel certified ALLSAFE

  • Just 547 yards (500 m) from the American Cemetery

Services in the hotel and nearby

Check-in from 12h00

Check out up to 12h00

Paying

Services and practical information
  • Online check-in
  • WIFI/Internet Access
  • Parking
  • Accessibility for people with reduced mobility
  • Pets allowedPaying
  • Outdoor playground for children
  • Air conditioned
  • Languages spoken at the hotel
  • Reception open 24 hours a day
  • LATE CHECK-OUT UP TO 5PMPaying
  • Laundry
Leisure and activities
  • Swimming pool
  • Outdoor playground for children
  • Outdoor sports
Catering
  • BreakfastPaying
  • 1 Restaurant(s)
  • 1 Bar(s)
  • Room service
Business services
  • 8 Meeting room(s)
  • Web Corner on a Mac
  • Copy/print service available

Hotel location

Novotel Saint-Avold

Avenue de Fayetteville
RN 33
57500 saint avold
france

Tel: +33387922593

Fax: (+33)3/87920247

Check-in from 12h00

Check out up to 12h00

  • By plane

    ETZ At 30km / 18.75 miles

  • By plane

    METZ NANCY LORRAINE At 61km / 37.9 miles

  • By plane

    SARREBRUECKEN ENSHEIM At 40km / 25 miles

  • By car

    A4 N° 39 At 1km / 0.63 miles

  • By train

    GARE TGV FORBACH At 21km / 13.05 miles

  • By train

    ST AVOLD At 8km / 5 miles

GPS :49.127972, 6.711644

Our accommodation(s)

Discover our 61 rooms-true cocoons of comfort- where you'll certainly find the perfect place to stay, whether for work or as a family. Spacious and cozy, they can be adapted to fit your needs and wishes. Our different room types can accommodate up to 2 adults and 2 children, while providing all the comfort you need for your stay: free WiFi, separate bathroom and toilet, facilities to prepare hot drinks.

Executive Room with double bed and single sofabed

  • Max. number of persons: 2
  • Area: From 25 / 269 sq ft
  • Views: Garden View, Pool side, Forest view *

Subject to availability

  • Wireless internet in your room
  • Free in Room Mineral Water
  • Coffee/tea making facilities
  • Satellite/cable colour TV
  • Business Desk(...)

Classic Room - 1 double bed and 1 single sofa bed

  • Max. number of persons: 3
  • Area: From 25 / 269 sq ft
  • Views: Garden View, Forest view, Pool side *

Subject to availability

  • Wireless internet in your room
  • Free in Room Mineral Water
  • Coffee/tea making facilities
  • Satellite/cable colour TV
  • Business Desk(...)

Classic Room with 1 double bed and 1 double sofa bed

  • Max. number of persons: 4
  • Area: From 25 / 269 sq ft
  • Views: Garden View, Forest view, Pool side *

Subject to availability

  • Wireless internet in your room
  • Free in Room Mineral Water
  • Coffee/tea making facilities
  • Satellite/cable colour TV
  • Business Desk(...)

Classic Room with 1 double bed

Accessible room
  • Max. number of persons: 2
  • Area: From 25 / 269 sq ft
  • Views: Forest view, Garden View *

Subject to availability

  • Wireless internet in your room
  • Free in Room Mineral Water
  • Coffee/tea making facilities
  • Satellite/cable colour TV
  • Business Desk(...)

TRIBE offer: 2 adjacent rooms

  • Max. number of persons: 4
Rooms

Our restaurants and bars

La Maison - Brasserie Maison

Type of cuisine: French

Authentic brasserie-style service with quality gourmet cuisine in a warm and friendly setting. You'll feel right at home! Enjoy our dishes on the terrace on sunny days in a peaceful and leafy setting.

Lunch

12:00 - 14:30

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

Dinner

19:00 - 22:30

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

BAR

Non contractual photo

Our bar welcomes you throughout the day in a cozy and lively setting. The ideal place for a business meeting or to get together and unwind over a drink with colleagues, friends or family.

Lunch

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

Dinner

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

Your meetings and events

Our meeting rooms

  • Number of meeting rooms: 8

  • Maximum size: 180

  • Maximum capacity: 156 people

  • Maximum banquet capacity: 120 people

Find out more

Our guest reviews for
Novotel Saint-Avold

100% genuine reviews from our guests

Find out more

ALL Rating 4.3/5

2,779 reviews

tripadvisor

TripAdvisor Rating 4.0/5

590 reviews

in view of the corona-situation, not to bad

Customer review rating 4.0/5

Dorte Couples - 01/02/2021 Confirmed reviews ALL

Nice buildings, not to far from the high way, employies are friendly, but ordered 2 persons for breakfast means that one set of towels are not enough and 1 chair to sit down for dinner means knowbody thinks of the present situation - no access to the restaurant due to the Covid.

Dear Guest, Thank you for taking the time to share your feedback. We hope to welcome you back to our hotel very soon! Sincerely, Claire Houttemane

A comfortable stay, as usual.

Customer review rating 4.5/5

Anonymous Couples - 02/11/2020 Confirmed reviews ALL

Clean room, efficient and friendly staff observing social distancing, on the reception desk and especially in the restaurant. Thank you

Friendly and efficient staff.

Customer review rating 4.0/5

M. Business - 30/09/2020 Confirmed reviews ALL

Friendly and efficient staff. Clean and welcoming hotel.

Dear Mr M., We very much appreciate your comments regarding your stay at the Novotel Saint-Avold. It is always a pleasure to receive positive feedback. I will share your comments with our team. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Claire Houttemane Hotel manager

Good Stay

Customer review rating 5.0/5

Robert V. Couples - 01/08/2020 Confirmed reviews ALL

Everything at the hotel was enjoyable. The Hotel room was clean and the bed was very comfortable. The location was very close to town and it made it easy to travel into town.

Dear Mr V., We very much appreciate your comments regarding your stay at the Novotel Saint-Avold. It is always a pleasure to receive positive feedback. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Claire Houttemane Hotel Manager

Great service

Customer review rating 4.5/5

Chris T. Families - 01/08/2020 Confirmed reviews ALL

Despite all restrictions in place, hotel was helpful and accommodating. Safety arrangements were good and it was a great stopover.

Dear Chris T., We very much appreciate your comments regarding your stay at the Novotel Saint-Avold. We are delighted to read that you had an excellent stay and enjoyed your visit at our hotel. Thank you for your kind feedback, and we hope to see you again soon for another magnifique journey with us. Sincerely, C. Houttemane Hotel Manager

Great Hotel in Saint Avold

TripAdvisor rating 5.0/5

rvenezia2015 30/07/2020 TripAdvisor review

The hotel was in a great location and was within driving distance of the town of Saint Avold. The American Military Cemetery was only a two minute drive from the hotel. The hotel had a great shower and a very comfortable bed. If I was in the area, I would visit again.

Dear guest, Thank your very much for your great review ! It would be a pleasure to welcome you again at Novotel Saint Avold Kind regards Claire Houttemane Hotel Manager

Clean rooms, poor service

Customer review rating 2.0/5

Anonymous Families - 24/07/2020 Confirmed reviews ALL

Novotels are always reliable in terms of rooms - clean and comfortable. But the service in the restaurant was pretty bad. Asked for wine list: it never came. Bread came as we were finishing our main courses. Asked for hot drinks menu, waited ages, had to ask again. No apologies for any of this. The food itself wasn’t great. Really disappointing experience.

Dear guest, Thank you for taking the time to tell us about your experience at the Novotel Saint-Avold. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. Rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. A credit in the amount of 2000 points has been issued to your ALL account. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Claire Houttemane Hotel Manager

Good stay

Customer review rating 3.5/5

Ivan Families - 20/07/2020 Confirmed reviews ALL

Hotel is good, but warn out a lot, definitely needs some rennovation. Hotel’s stuff is very friendly.

Dear Guest, Thank you for taking the time to share your opinion about our hotel ! hope to see you again very soon. Sincerely, C.Houttemane Hotel Manager

Good Stay

Customer review rating 4.5/5

Michael L. Families - 20/07/2020 Confirmed reviews ALL

Hotel is well located for local visits. It has a very friendly and helpful staff. Hotel is very clean in both bedrooms and public area. Good play areas for children.

Dear guest We very much appreciate your comments regarding your stay at the Novotel Saint-Avold. It is always a pleasure to receive positive feedback. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Claire Houttemane Hotel Manager

Delightful friendly staff.

Customer review rating 4.5/5

Liz Families - 11/07/2020 Confirmed reviews ALL

I have stayed here before driving between the UK and Italy. A very convenient hotel just off the motorway and fantastic for dogs as surrounded by grass and woods. Friendly staff and so welcoming.

Dear guest, We very much appreciate your comments regarding your stay at the Novotel Saint-Avold. We are delighted to read that you had an excellent stay and enjoyed your visit at our hotel. It is always encouraging to learn that guests are satisfied with our service as it is what we strive for every day. Thank you for your kind feedback, and we hope to see you again soon for another journey with us. Sincerely, Claire Houttemane Hotel Manager

Well located, helpful, professional staff.

Customer review rating 5.0/5

Michael D. Business - 08/07/2020 Confirmed reviews ALL

I had asked for some additional time in the room to complete a video conference and they offered me the empty conference room and even gave me a key to it. VERY helpful and thoughtful.

Dear guest, We very much appreciate your comments regarding your stay at the Novotel Saint-Avold. It is always a pleasure to receive positive feedback about our team. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Claire Houttemane Hotel Manager

Useful overnight stop

Customer review rating 4.0/5

Ca Couples - 09/03/2020 Confirmed reviews ALL

The staff are friendly. The rooms are large and airy. The restaurant is fine. This all works well for an overnight stop on the way home from Austria. There is just a feeling that the whole place could do with a little freshening up.

Dear Guest, Thank you for taking the time to share your feedback. We hope to welcome you back to our hotel very soon! Sincerely, Claire Houttemane Hotel manager

Perfect location

Customer review rating 4.5/5

Linda G. Couples - 09/03/2020 Confirmed reviews ALL

We always stay here on our way back to Zeebrugger from Switzerland. It is always a pleasure to arrive here after a long drive. I am particularly happy to see that, at least in the room we had this time, that the issues I had during our last stay had been addressed. We always sleep really well here as it's so peaceful and wake up refreshed to start another long drive. There are always quite a few English guests staying here so I'm really surprised that you don't provide us with BBC1 and 2. You have RAI 1 and I have never come across any Italians whilst staying here! We had the pleasure of another stay at the Novotel in Brugge last week and they have BBC1 and 2 so why not St Avold? BBC News and BBC World are not the same.

Dear Guest, Thank you for taking the time to share your feedback. We hope to welcome you back to our hotel very soon! Sincerely, Claire Houttemane Hotel Manager

Very well located

Customer review rating 4.0/5

Bocqueraz Families - 29/02/2020 Confirmed reviews ALL

Very welcomed

Dear Guest, Thank you for taking the time to share your feedback. We hope to welcome you back to our hotel very soon! Sincerely, Claire Houttemane Hotel Manager
Customer review rating 4.5/5

Jb Couples - 26/02/2020 Confirmed reviews ALL

This was an overnight stay en route between the UK and Austria. As there were few guests, the hotel proposed to close the kitchen but asked us by email if we intended to dine there, which we did. On arrival we were the only guests for dinner but were well looked after, and the chef had left dinner prepared for us. It was all personal and very satisfactory.

Dear guest, We very much appreciate your comments regarding your stay at the Novotel Saint-Avold. It is always a pleasure to receive positive feedback. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Claire Houttemane General Manager

Great

Customer review rating 5.0/5

Wayne S. Business - 24/02/2020 Confirmed reviews ALL

As per usual the staff are very friendly and helpful

Dear Mr S., Thank you very much for your comments regarding your stay. It's a pleasure to welcome you year after year at the Novotel Saint-Avold. We hope to welcome you again very soon ! Sincerely, Claire Houttemane General Manager

Outdated

Customer review rating 2.0/5

Philippe Families - 24/02/2020 Confirmed reviews ALL

Not the level of conform one might expect from a novotel

Dear guest, Thank you for taking the time to tell us about your experience at the Novotel Saint-Avold. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Claire Houttemane General Manager

Another comfortable stay

TripAdvisor rating 4.0/5

TheCares Couples - 30/07/2019 TripAdvisor review

Another comfortable overnight stay in air conditioned room with very friendly welcome. Evening meal was great but breakfast very disappointing - it seemed only one pressurised Member of staff trying her best to meet the demands of a busy breakfast room but not succeeding.

Dear guest, Thank you for taking the time to share your opinion about your stay at Novotel Saint Avold. We are sorry to read that you were disappointed with our breakfast. Please accept our sincerest appologies. We hope to welcome you again in Saint Avold Regards B.Daout Hotel Manager

Good hotel despite exterior

TripAdvisor rating 4.0/5

Mark B Business - 17/04/2019 TripAdvisor review

We were pleasantly surprised by the hotel, once inside. Nice, quiet experience with good service. A good choice in you need to be in the area. The restaurant and bar provided all we needed for a short stay.

Dear guest, Thank you for taking the time to share your opinion about your stay Novotel Saint Avold. We hope to welcome you back very soon. B.Daout Hotel Manager

overnight

TripAdvisor rating 4.0/5

Meander30635 Couples - 13/01/2019 TripAdvisor review

hotel clean and staff very helpful as usual. decor beginning to look a little tired for the money. was in a rush, but thought i had pre booked special price dinner after initial booking which was not reflected in the invoice or dinner offer. location very convenient for our trip to austria from uk.

Dear guest, Thank you for taking the time to share your opinion about Novotel Saint Avold. I’m pleased to let you that there is a new hotel manager since 1st of March 2020. We made some changes in the restaurant which has a new name : La Maison It will be our pleasare to welcome you again in the hotel, and to make you discover all those novelties ! Kind regards Claire Houttemane Hotel Manager

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