Novotel Saint-Avold 4 stars

Customer review rating (ALL Rating) 3.9/5 470 reviews

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Description

Hotel extras

  • Enjoy Strasbourg's Christmas markets only an hour's drive away

  • Restaurant with poolside terrace and cozy bar

  • 2476 sq. ft. (230 m²) of modular meeting rooms for your events

  • 4 electric vehicle charging stations

  • Our hotel has been awarded the Green Key certificate

Our accommodation(s)

Hotel location

Novotel Saint-Avold

Avenue de Fayetteville, RN 33
57500 SAINT AVOLD
France

GPS:49.127972, 6.711644

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Swimming pool
  • Car park
  • Restaurant
  • Wheelchair accessible
  • Wi-Fi
  • Air conditioning
  • Breakfast
  • Bar
  • Meeting rooms
  • 100% Non Smoking Property
  • Room service

La Maison - Brasserie Maison

Authentic brasserie-style service with quality gourmet cuisine in a warm and friendly setting. You'll feel right at home! Enjoy our dishes on the terrace on sunny days in a peaceful and leafy setting.

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

Find out more

ALL Rating  3.9/5  470 reviews

TripAdvisor Rating  4.0/5  628 reviews

Well located hotel serving Saint Avold and its neighborhood

Customer review rating 4.0/5

Frédéric Business - Confirmed reviews ALL

Quiet hotel with large rooms and a nice breakfast buffet.

Convenient one night stop close to motorway

Customer review rating 3.5/5

Rebecca Families - Confirmed reviews ALL

We wanted a quick overnight stop on our journey from Austria to UK. The Novotel was conveniently located, although not close to anywhere, so we could not explore the town. We ate at the restaurant - food was ok with a limited menu due to it being post Christmas. Rooms were clean. All fine. Staff were friendly. There was a bit of confusion at checkout and they wanted to charge me more - some confusion with my Accor points. Lucky I speak French as I was able to explain that I had already paid for the rooms and was not going to pay anymore! Strange that their system did not match mine. All in all - a good overnight stop.

Thank you very much for your detailed review! We are glad that our hotel was well located for your stop-over on your way and that you found our clean rooms and friendly staff. We apologize for the confusion at departure regarding your Accor points. It seems there was a misunderstanding with our system, but we are glad you were able to clarify the situation. We hope to welcome you again on your next visit. Have a good trip! Novotel Saint-Avold

Well located

Customer review rating 3.5/5

Akno Families - Confirmed reviews ALL

Well located Good swimming pool

Dear ANNELIES K., We very much appreciate your comments regarding your stay at the Novotel Saint-Avold. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely,

Nice hotel

Customer review rating 3.5/5

Simon Families - Confirmed reviews ALL

Nice hotel with friendly staff. Only issue was that I had emailed ahead to ask for a cot in the room which wasn't there but a quick request at reception and this was resolved immediately.

Hello, Thank you for your kind feedback! We're glad to hear that you found our hotel nice and our staff friendly. I apologize for the initial oversight with the cot, but I'm pleased that our team was able to resolve the issue quickly for you. We strive to accommodate all special requests and ensure a pleasant stay for our guests. We look forward to welcoming you back in the future! Best regards,

Good stay

Customer review rating 3.5/5

Anonymous Families - Confirmed reviews ALL

We stayed here overnight for a quick stop. We always like Novotel. The comments I could say are that the toilet was not cleaned thoroughly - hairs were found when we first entered the toilet and one of the towel had stains (not sure if it is cleaned or not). The rest is ok.

Hello, Thank you for taking the time to share your feedback with us. We're glad to hear that you generally enjoyed your stay and appreciate your loyalty to Novotel. We sincerely apologize for the issues you encountered with the cleanliness of the toilet and the stained towel. This is certainly not the standard we strive for, and we will address these concerns with our housekeeping team to ensure they are resolved immediately. Thank you for bringing this to our attention. We hope to have the opportunity to welcome you back and provide you with a more seamless experience. Best regards,

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Other web-users rate our hotel

  • 136 reviews 9.7/10 Location
  • 332 reviews 5.5/10 Room
  • 271 reviews 8/10 Service
  • 8 reviews 6.6/10 WiFi
  • 176 reviews 4.3/10 Food
  • 147 reviews 4.1/10 Cleanliness
  • 130 reviews 6/10 Breakfast
  • 115 reviews 4.6/10 Vibe

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