We stayed here as a rest stop on our way back to the UK. It was quite expensive for what it is, 120 EUR (including the 11 EUR for parking) for a very average hotel. No toiletries, just generic big bottle of hair and body shampoo stuck on the shower wall. The shower head didn't fully work as you can tell it had a build up of limescale. The towels were super thin and did very little dry you. Breakfast was very limited. I only needed a place to sleep for the night so I don't drive tired but feel as though I was massively ripped off. Oh and I am an Accor silver member, so the price was including my 10% discount.

I've been staying with Mercure Saarbrucken for multiple years now for business travel. Never had any issues. Staff is always friendly (also during this visit). Now there were a few negative points that accumulated to a less than ideal stay. -upon arrival in my room, no towels were present. (was in a hurry.. had to get dressed again, go downstairs, ask towels, etc) -Breakfast in the morning had to be reserved the evening before, super efficient and handy. But at the time of breakfast, my order was somehow switched with a completely different room, adding up the waiting time T.

Difficulty checking in perhaps because the young man seemed inexperienced and didn't speak good english. Bottled water in the room was empty. When this was pointed out they could not give an answer. So we paid €6.50 when directed to the bar to buy water, when later we saw a vending machine that the receptionist could have offered as a choice. One of the towels had marks on it. Not as good as I'm used to for a Mercure

My stay was pleasant. Pretty much the usual service, which makes me come back again and again. However, because of the current Coronavirus situation, some restrictions and limitations were in place, but we all have to adjust. Talking Coronavirus, the measures taken by the hotel feel adequate and I felt safe.

The A/C in my room is not cool but The receptionist is Awesome. Great people.

My hotel room was located behind the elevator and I was very nervous if I would hear the elevator operating all night long.... but there was no noise! All calm! I can only recommend this hotel and even the rooms close to the elevator!

Was not a pleasant stay. Was sick ( not hotels fault), hotel did renovations on 4th floor just under us (most likely bathroom demolitions) during the day when I had to stay in and rest. Noise was horrendous. We also had to change rooms, which we had agreed to, however decided not to return to privilege room, moving being too cumbersome in my weakened state. In my opinion 2 things should have happened: We should have been advised of the renovations, and there definitely there should have been made a price adjustment for 2 days in a regular room, we appreciated the dinner offer but that did not make up for the miserable time I had in the room for 3 days.

This year our stay was extremely uncomfortable. I had to stay in room most of the time due to illness. Unfortunately the hotel chose to renovate the entire floor under the one we were staying, meaning absolutely no rest possible. Also had to change room midway, which I knew in advance, but then decided not to change again because of my illness. Have asked for adjustment but did not receive yet. I like the location, like a lot of the people working there, will most likely return but was extremely disappointed not having been ore-informed about the renovation going on just under me.

I am staying in this hotel quite regularly and enjoy it every time. The remodelled restaurant is nice. The food is great. A lot of home made stuff and nice service. Reception staff could smile a bit more:-).

Very nice hotel in the city area, very clean and the staff was exceptionally accommodating. The rooms were well prepared and comfortable. I look forward to staying here again and would recommend this hotel to anyone of my colleagues

nice hotel, very good location, parking available, close to city center and a shops and restaurant. staff very professional. dinner at the restaurant very good for choice of meal. i will select in the future again this location while traveling in the area.

Top Team all around

Only complaint was that the room facilities listed air-conditioning which was not available. We had to have someone come with special key so that we could open the window. It would have been better if the coffee came from a Nespresso machine (or similar). The coffee in the supplied jugs at breakfast was not very good.

I stayed here quite often over the years. The renovations made in this hotel lately have been very good. First the rooms have been updated and are very comfortable. Now also the restaurant and bar have been done, and which are done nicely. More modern with a warmer atmosphere. Service in the hotel friendly as always.

The hotel is for me the best in the Saar region,top management,very helpful staff at all levels,garage space easy,bar,restaurant very good,a nice selection of food and drinks. One of the best hotel as far the team is concerned,from the management,check-in,resto,bar,room service to the cleaning staff extremely well managed.