Mercure Hotel Saarbruecken City

Mercure Hotel Saarbruecken City 4 stars

Customer review rating (ALL Rating) 4.5/5 424 reviews

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Hotel extras

  • Central location

  • Air conditioning available throughout the hotel

  • Participation in the customer loyalty program ALL - Accor Live Limitless

  • Renovated in 2018

  • Regional and seasonal cuisine

This hotel participates to Planet 21 and is acting in favour of Positive Hospitality.

ALLSAFE approved hotel

Hotel location

Mercure Hotel Saarbruecken City

Hafenstr. 8
66111 SAARBRUECKEN
Germany

GPS:49.237552, 6.989343

Access and transport

Hotel services

Check-in from - Check out up to

In summary
On site
  • Car park
  • Restaurant
  • Air conditioning
  • Wi-Fi
  • Breakfast
  • Bar
  • Meeting rooms
Near the property
  • Car park

SCHLEMMERIE

Our modern restaurant "Schlemmerie" is open during the week from 11.30 am to 10.30 pm and on weekends and holidays from 4:00 pm to 10:30 pm, serving international specialties and regional dishes

Our accommodation(s)

The 4-star Mercure Hotel Saarbrücken City offers a choice of Standard Rooms with double bed, Superior Rooms with double bed or twin beds and comfortable Privilege Rooms with double bed and sofa. All 150 rooms are equipped with WIFI and are air-conditioned. One child aged up to 16 can stay in their parents' room free of charge on request. Pets are also welcome to stay for a charge of EUR 8.50 per night.

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

Find out more

ALL Rating  4.5/5  424 reviews

TripAdvisor Rating  4.0/5  780 reviews

Nice accommodations and good location

Customer review rating 4.0/5

Mike D. Business - Confirmed reviews ALL

Arrived on International Travel from the US and was extremely pleased at the availability and comfort of the room. The atmosphere was clean, quiet and comfortable. Well located within walking distance to so many great, local attractions. Two thumbs up!

Dear Michael D., We very much appreciate your comments regarding your stay at the Mercure Hotel Saarbruecken City. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Alexander Hoffmann Hoteldirektor

Good location and clean hotel

Customer review rating 4.0/5

Mike Business - Confirmed reviews ALL

Allways a pleasant experience, nice staff and well-kept Hotel

Dear Mike C., We very much appreciate your comments regarding your stay at the Mercure Hotel Saarbruecken City. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Alexander Hoffmann Hoteldirektor

Customer review rating 4.5/5

Anonymous Business - Confirmed reviews ALL

Very friendly personnel, excellent amenities. 2 mild snags: • I dislike it when the TV comes on every time I enter the room • the control light from the switched-off TV is much too bright in the night. One has to cover it or pull the plug.

Dear Michael B., We very much appreciate your comments regarding your stay at the Mercure Hotel Saarbruecken City. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Alexander Hoffmann Hoteldirektor

It was near the station.

Customer review rating 5.0/5

Yvonne D. Families - Confirmed reviews ALL

Lovely staff, Extremely lovely room and lovely surroundings. The only bad thing was we had to go home.

Dear Yvonne D., We very much appreciate your comments regarding your stay at the Mercure Hotel Saarbruecken City. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Alexander Hoffmann Hoteldirektor

Mediocre

Customer review rating 2.5/5

Anonymous Business - Confirmed reviews ALL

Hotel front staff unfriendly and not accommodating. Problem with checking in. No internet. No body soap gel or shampoo in room. Hotel key only activated for one night when a two night stay was booked. Breakfast mediocre for the price. No workout facility and off site gym I was told it was open only from 9-5.

Dear Benedetto G., Thank you for taking the time to tell us about your experience at the Mercure Hotel Saarbruecken City. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Mercure, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Alexander Hoffmann Hoteldirektor

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Other web-users rate our hotel

  • 219 reviews 8.6/10 Location
  • 282 reviews 7/10 Room
  • 311 reviews 9.2/10 Service
  • 181 reviews 9.2/10 Breakfast
  • 137 reviews 5.6/10 Comfort
  • 122 reviews 7.3/10 Cleanliness
  • 12 reviews 4.4/10 Bar
  • 5 reviews 3.8/10 Wellness Area

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