Mercure Hotel Saarbruecken City 4 stars

Customer review rating (ALL Rating) 4.6/5 852 reviews

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Mercure Hotel Saarbruecken City - Image 1
Mercure Hotel Saarbruecken City - Image 2
Mercure Hotel Saarbruecken City - Image 3
Mercure Hotel Saarbruecken City - Image 4
Hafenstr. 8, 66111 SAARBRUECKEN, Germany

Description

Hotel extras

  • Central location

  • Air conditioning available throughout the hotel

  • Participation in the customer loyalty program ALL - Accor Live Limitless

  • Renovated in 2018

  • Regional and seasonal cuisine

Our accommodation(s)

Hotel location

Mercure Hotel Saarbruecken City

Hafenstr. 8
66111 SAARBRUECKEN
Germany

GPS:49.237552, 6.989343

Telephone
Fax +49 681 3890989

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Car park
  • Pets welcome
  • Restaurant
  • Wi-Fi
  • Air conditioning
  • Breakfast
  • Bar
  • Meeting rooms
  • 100% Non Smoking Property
  • Room service
Near the property
  • Car park

SCHLEMMERIE

Our modern restaurant "Schlemmerie" is open for lunch and dinner during the week, serving international specialities and regional dishes. On weekends and public holidays it is currently temporarily closed.

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

Find out more

ALL Rating  4.6/5  852 reviews

TripAdvisor Rating  4.0/5  800 reviews

Great shower, Satisfying breakfast

TripAdvisor rating 4.0/5

shuolunr TripAdvisor review

My reviews are intended to focus on some details I most frequently search for in TA reviews and are sometimes hard to come by: Breakfast details - Hot options: eggs, meat choices in very small quantities (ham, sausages, meatballs), and omelets made to order (not advertised so now you know 😊), baked beans - Cold options: fresh cut fruit mix, yogurts, cereals, plenty of breads with appropriate condiments, cold cut meats/cheeses; - Coffee drinks: variety of made-to-order espresso based drinks; non-dairy milk option available Shower - overhead rain and handheld shower head; awesome water pressure (so good the overhead rain shower could actually rinse out my thick hair)

a welcome place!

Customer review rating 5.0/5

Josh Couples - Confirmed reviews ALL

very welcome by the young man at teh reception desk. feel at home in the bar with the welcome drinks. great service at breakfast in the veranda

Dear Jos H., We very much appreciate your comments regarding your stay at the Mercure Hotel Saarbruecken City. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Mercure Hotel Saarbrücken City Sandra Wolff

Excellent location

TripAdvisor rating 5.0/5

goofy_chick98 Business - TripAdvisor review

This hotel is very centrally located to the train station, buses, and the trams. The hotel is nicely updated with modern furnishings. The rooms are comfortable. My window did open, but it wasn’t necessary. Breakfast is a large spread of everything you could want.

Stay somewhere else.

TripAdvisor rating 1.0/5

Mardanian_M TripAdvisor review

The customer service of this hotel is non-existent. I arrived early and asked if it was possible to check in. The answer was 'No' 'No, I am sorry we were fully booked last night' 'No, I am sorry the rooms are not ready yet' 'Yes but you will need to pay extra' Those were the answers I expected instead of one word 'No' without a smile or an apology, even a fake one. This was evident from other interactions as well as there was never a smile or hello when passing by the reception. At check-out, I was asked to pay for breakfast when I didn't have any. The property itself is very dated even though the rooms are good size and clean. Location is perfect as its a few minutes walk from the train station and the main shopping street of the city - but the same is true for plenty of other hotels, like the Premier Inn next door which is cheaper. I wouldn't stay here again and I do not recommend it.

good stay, breakfast not much for the vegetarians

Customer review rating 4.5/5

Satish Solo - Confirmed reviews ALL

Hi, I love the stay and i come back very soon, as I am a vegetarian I see less options, can you pls look into it.

Dear Satish K., We very much appreciate your comments regarding your stay at the Mercure Hotel Saarbruecken City. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Mercure Hotel Saarbrücken City

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Other web-users rate our hotel

  • 406 reviews 8.2/10 Location
  • 511 reviews 7.4/10 Room
  • 529 reviews 8.8/10 Service
  • 16 reviews 7.5/10 WiFi
  • 347 reviews 9/10 Breakfast
  • 199 reviews 7/10 Cleanliness
  • 58 reviews 5.7/10 Amenities
  • 6 reviews 1.1/10 Wellness Area

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Price from: 1 night for 1 person in the room category identified within the same price range, excluding additional services and breakfast. This refers to the lowest public price, including all taxes (Some taxes may be payable on arrival at the hotel (for example, tourist tax), depending on current local regulations.) for the accommodation concerned, found on https://all.accor.com/ site today, for a one-night stay in the next 20 days. Varies according to period and availability. The price is only guaranteed at the time of booking. All bookings (foreign) are payable in the local currency where the hotel is situated. Only the amount confirmed during the booking in the hotels local currency is guaranteed. An estimated conversion in your local currency may be given for reference but is not part of the contract. Your bank may charge you bank fees and/or exchange fees at the time of payment.