Mercure Hotel Saarbruecken City 4 stars

Customer review rating (ALL Rating) 4.5/5 621 reviews

Hotel extras

  • Central location

  • Air conditioning available throughout the hotel

  • Participation in the customer loyalty program ALL - Accor Live Limitless

  • Renovated in 2018

  • Regional and seasonal cuisine

This hotel participates to Planet 21 and is acting in favour of Positive Hospitality.

ALLSAFE approved hotel

Our accommodation(s)

The 4-star Mercure Hotel Saarbrücken City offers a choice of Standard Rooms with double bed, Superior Rooms with double bed or twin beds and comfortable Privilege Rooms with double bed and sofa. All 150 rooms are equipped with WIFI and are air-conditioned. One child aged up to 16 can stay in their parents' room free of charge on request. Pets are also welcome to stay for a charge of EUR 8.50 per night.

Hotel location

Mercure Hotel Saarbruecken City

Hafenstr. 8
66111 SAARBRUECKEN
Germany

GPS:49.237552, 6.989343

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Car park
  • Restaurant
  • Air conditioning
  • Wi-Fi
  • Breakfast
  • Bar
  • Meeting rooms
Near the property
  • Car park

SCHLEMMERIE

Our modern restaurant "Schlemmerie" is open for lunch and dinner during the week, serving international specialities and regional dishes. On weekends and public holidays it is currently temporarily closed.

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

Find out more

ALL Rating  4.5/5  621 reviews

TripAdvisor Rating  4.0/5  787 reviews

Very Welcoming

Customer review rating 4.0/5

David F. Solo - Confirmed reviews ALL

The hotel is conveniently located, comfortable and the staff are helpful and welcoming from arrival to departure.

Dear David F., We very much appreciate your comments regarding your stay at the Mercure Hotel Saarbruecken City. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Alexander Hoffmann Hoteldirektor

Great stay

Customer review rating 4.5/5

Nf Business - Confirmed reviews ALL

Very happy again another great stay and excellent service from all the staff.

Dear Neil F., We very much appreciate your comments regarding your stay at the Mercure Hotel Saarbruecken City. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Alexander Hoffmann Hoteldirektor

Still a nice place in Saarbrücken

Customer review rating 3.0/5

Marcopolo Solo - Confirmed reviews ALL

One of my favorite hotels in the region for years, but it must be said that the quality of the services has gradually deteriorated (reception, restaurant, breakfast, preparation and cleaning of the rooms) over the last years.

Dear Marc S., Thank you for taking the time to tell us about your experience at the Mercure Hotel Saarbruecken City. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Mercure, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Alexander Hoffmann Hoteldirektor

Excellent located with good stay.

Customer review rating 4.5/5

Ousama M. Families - Confirmed reviews ALL

I advise you to put 2.bottles of water 500 ml as completely in the room this will bring to the hotel more acceptance for the gusts

Dear Ousama M., We very much appreciate your comments regarding your stay at the Mercure Hotel Saarbruecken City. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Alexander Hoffmann Hoteldirektor

Excellent service

Customer review rating 5.0/5

Alex Couples - Confirmed reviews ALL

We always feel welcomed at this hotel, excellent staff, great breakfast, renovated rooms with a great location.

Dear Jose S., We very much appreciate your comments regarding your stay at the Mercure Hotel Saarbruecken City. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Alexander Hoffmann Hoteldirektor

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Other web-users rate our hotel

  • 291 reviews 8.6/10 Location
  • 391 reviews 7.1/10 Room
  • 405 reviews 9.2/10 Service
  • 8 reviews 6.9/10 WiFi
  • 260 reviews 8.9/10 Breakfast
  • 188 reviews 5.8/10 Comfort
  • 170 reviews 7.6/10 Cleanliness
  • 24 reviews 3/10 Bar

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