Novotel Bali Benoa 5 stars

Customer review rating (ALL Rating) 4.5/5 290 reviews

Novotel Bali Benoa - Image 1
Novotel Bali Benoa - Image 2
Novotel Bali Benoa - Image 3
Novotel Bali Benoa - Image 4


ALLSAFE approved hotel

Hotel extras

  • indulgent spa treatments

  • Cocos Beach restaurant with ocean view

  • Water skiing, scuba diving, glass-bottom boat

This hotel participates to Planet 21 and is acting in favour of Positive Hospitality.

Our accommodation(s)

Take advantage of our Flight + Hotel offers


Hotel location

Novotel Bali Benoa

70 Jalan Pratama, Tanjung Benoa
80361 BENOA

GPS:-8.764232, 115.222399

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Swimming pool
  • Car park
  • Shuttle
  • Restaurant
  • Wheelchair accessible
  • Fitness center
  • Wi-Fi
  • Air conditioning
  • Breakfast
  • Bar
  • Meeting rooms
  • Room service

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

Find out more

ALL Rating  4.5/5  290 reviews

TripAdvisor Rating  4.0/5  3,646 reviews

Great holiday and Resort

TripAdvisor rating 5.0/5

Paul T TripAdvisor review

We had the pleasure of staying at the Novotel Benoa Bali for 15 wonderful nights in a Tropical, 1 King Bed, Beach Wing. The room was spacious clean, well serviced, good air con, with a very comfortable King Bed. The staff were very friendly, welcoming, and went out of their way to make our stay very enjoyable, and a memorable holiday. There was always a great variety of food, well presented, to cater for all diets and tastes. Pools were always well maintained, with fresh towels available. Overall a great resort, that we would thoroughly recommend, and look forward to returning too in the near future. Graeme & Joan.

Dear paultS423RS, Greetings from Novotel Bali Benoa! We are truly delighted to hear that you had a great stay experience with us, enjoying our facilities has to offer and wonderful staff service. Your kind words will surely encourage the team to continue providing the best service we have to offer. Thank you for sharing your experience with us, and we sincerely hope to welcome you back in the near future! Sincerely, Bilal Chamsine - General Manager

Good stay

Customer review rating 4.0/5

Alex H. Families - Confirmed reviews ALL

The manager Davey absolutely went above and beyond to make our stay more comfortable.

Newly renovated hotel and has direct access to the beach

Customer review rating 5.0/5

Richard Solo - Confirmed reviews ALL

The experience of staying at Accor hotels is always enjoyable, especially at Novotel Bali Benoa which is a newly renovated hotel with upgraded facilities offered to guests. All the staff at this hotel were very friendly, they upgrade my room as a benefit of Accor Plus membership. Direct access to the beach is one of the plus points of this hotel. Overall, I really enjoyed staying at this hotel, and I highly recommend Novotel Bali Benoa.

Wonderful resort

Customer review rating 4.5/5

Debra J. Families - Confirmed reviews ALL

If your wanting to get away from the hustle and bustle of areas like Kuta Semiyak head to Nusa Dua Staff were amazing very friendly and attentive We had 1 night of madness with noisy neighbours but generally rooms are very quiet. I was slightly apprehensive about returning to Bali but it was perfect. The Novotel as 7/11 type stores and great restaurants close by. Just go you'll have the best time

Nice hotel but overpriced

TripAdvisor rating 3.0/5

geoffmY7334AS Solo travel - TripAdvisor review

As a Platinum Accor member I stayed 7 nights. I was initially disappointed with the room, advertised at 42m2, but my room was 28m2. However the room was nice and comfy and everything worked. Unfortunately for the first 3 days I had a family with 4 screaming kids next door, they screamed all day and throughout the night. I specifically asked not to be near kids at check in. Front desk apologised each day but not much they could do. You can also hear people in the next room talking normally so it can be very noisy. Internet, including so called high speed was very slow with constant dropouts. Speeds were usually 1 to 3 Mbps with many lengthy dropouts. Breakfast was average most days. Dinner was buffet style and very expensive as were drinks. Like most of Bali, the staff are excellent. I have stayed in nicer areas at hotels just as nice without the problems for much less so I wouldn’t stay here again.

Dear geoffmY7334AS, Greetings from Novotel Bali Benoa! Thank you for taking the time in sharing your valuable feedback with us, which we sincerely appreciate and need to hear. Your feedback is valuable to us and has been greatly reviewed in order to improve our services and experiences to our guests. I am deeply sorry to learn that your overall experience fell below your expectations, please allow me to express my deepest apologies for those conveniences. in regards of the room size, our DLX room size is 42m2 including the terrace . Once again, I truly appreciate your time that you shared constructive and valuable feedback and looking forward to having the opportunity to welcome you back in the future. Sincerely, Bilal Chamsine - General Manager

In partnership with TripAdvisor

Other web-users rate our hotel

  • 159 reviews 8.6/10 Location
  • 334 reviews 8/10 Room
  • 503 reviews 9/10 Service
  • 9 reviews 2.9/10 WiFi
  • 182 reviews 8.9/10 Breakfast
  • 132 reviews 8/10 Cleanliness
  • 128 reviews 9.5/10 Wellness Area
  • 114 reviews 9/10 Vibe

Powered by Trustyou

Our other establishments nearby

All our hotels in Benoa