Novotel Perth Langley 4 stars

Customer review rating (ALL Rating) 4.0/5 3,006 reviews

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Description

Hotel extras

  • Complimentary Wi-Fi, work desk, Smart TV with Foxtel iQ

  • Panoramic city or Swan River views

  • Two on-site restaurants, bars and 24-hour room service

  • Gymnasium and a relaxation center on the hotel's top floor

  • Perth city Free Transit Zone

Our accommodation(s)

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Hotel location

Novotel Perth Langley

221 Adelaide Terrace
6000 PERTH
Australia

GPS:-31.958731, 115.867767

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Car park
  • Pets not allowed
  • Restaurant
  • Wheelchair accessible
  • Fitness center
  • Wi-Fi
  • Air conditioning
  • Breakfast
  • Bar
  • Meeting rooms
  • 100% Non Smoking Property
  • Room service

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

Find out more

ALL Rating  4.0/5  3,006 reviews

TripAdvisor Rating  4.0/5  3,011 reviews

Great views

Customer review rating 5.0/5

Alan P. Couples - Confirmed reviews ALL

Wonderful views from the Junior suite.

Dear Alan P., We very much appreciate your review regarding your stay at the Novotel Perth Langley. It is always a pleasure to receive positive feedback from our wonderful guests. Thank you again for sharing your experience, and we hope to see you again very soon. Sincerely Mark Hardy Novotel Perth Langley https://www.novotelperthlangley.com.au/ https://feniansirishpub.com.au/

Accor is ghosting me

Customer review rating 0.5/5

Narelle M. Couples - Confirmed reviews ALL

I made a booking which I thought was direct with Novotel. It was however with Accor and my stay was going to cost around $260. It was all processed however my receipt came back at $407.95 as I was charged in USD. I phoned immediately and was told I would get a full refund. I followed up many times. Was told once more I would get a refund and all my follow up emails are completely ignored. No one will respond. No one has refunded me. Accor is a scam and their customer service is atrocious. I want a response and refund. Itinerary number is H97…

Dear Narelle M., Thank you for taking the time to tell us about your experience at the Novotel Perth Langley. I am sorry to hear about your experience with using the ALL.com website; please allow me to express my sincerest apologies. At Novotel, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Can you please send us your feedback to Chloe at the hotel on the email address below and we can follow up. We appreciate your sharing your concerns, and we look forward to hearing from you. Sincerely Mark Hardy Novotel Perth Langley

well located and good stay

Customer review rating 4.0/5

Anonymous Couples - Confirmed reviews ALL

good customer service

Dear Patricia C., We very much appreciate your comments regarding your stay at the Novotel Perth Langley. It is always a pleasure to receive positive feedback from our wonderful guests. Thank you again for sharing your experience. Have a great week! Sincerely Mark Hardy Novotel Perth Langley https://www.novotelperthlangley.com.au/ https://feniansirishpub.com.au/

Very comfortable stay

Customer review rating 5.0/5

Chris Solo - Confirmed reviews ALL

Couldn't fault my week at Novotel Perth Langley. The room and bathroom were spotless, comfortable and well-equipped. Reception staff and housekeeping staff were all very friendly, helpful and accommodating. The facilities were great and having Fenians downstairs was a bonus. I had room service dinner one evening and was very happy with the food and the service. Perfectly positioned for the CBD, Langley Park or East Perth.

Dear Chris L., We very much appreciate your review regarding your stay at the Novotel Perth Langley. It is always a pleasure to receive positive feedback. I will share your comments with our team who always love hearing great feedback from our wonderful guests. We hope to be of service again soon. Have a great week! Sincerely Mark Hardy Novotel Perth Langley https://www.novotelperthlangley.com.au/ https://feniansirishpub.com.au/

Great location

Customer review rating 5.0/5

Lance B. Couples - Confirmed reviews ALL

We always enjoy staying here when in Perth lovely staff

Dear Lance B., We very much appreciate your review regarding your stay at the Novotel Perth Langley. It is always a pleasure to receive positive feedback from our Gold ALL members. Thank you again for sharing your experience, and we hope to be of service again in the future. Sincerely Mark Hardy Novotel Perth Langley https://www.novotelperthlangley.com.au/ https://feniansirishpub.com.au/

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Other web-users rate our hotel

  • 1,029 reviews 8.3/10 Location
  • 1,918 reviews 5.5/10 Room
  • 1,619 reviews 7.7/10 Service
  • 47 reviews 6.1/10 WiFi
  • 714 reviews 5.1/10 Comfort
  • 627 reviews 6.3/10 Cleanliness
  • 533 reviews 7/10 Breakfast
  • 477 reviews 5.8/10 Value

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