Novotel Perth Langley 4 stars

Customer review rating (ALL Rating) 3.9/5 2,846 reviews

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221 Adelaide Terrace, 6000 PERTH, Australia

Description

Hotel extras

  • Complimentary Wi-Fi, work desk, Smart TV with Foxtel iQ

  • Panoramic city or Swan River views

  • Two on-site restaurants, bars and 24-hour room service

  • Gymnasium and a relaxation center on the hotel's top floor

  • Perth city Free Transit Zone

Our accommodation(s)

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Hotel location

Novotel Perth Langley

221 Adelaide Terrace
6000 PERTH
Australia

GPS:-31.958731, 115.867767

Telephone
Fax +61 8 9221 1669

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Car park
  • Pets not allowed
  • Restaurant
  • Wheelchair accessible
  • Fitness center
  • Wi-Fi
  • Air conditioning
  • Breakfast
  • Bar
  • Meeting rooms
  • 100% Non Smoking Property
  • Room service

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

Find out more

ALL Rating  3.9/5  2,846 reviews

TripAdvisor Rating  4.0/5  3,029 reviews

Customer review rating 5.0/5

Sharon Y. Families - Confirmed reviews ALL

Had a great stay here after a Xmas function. A great buffet breakfast was included, making the stay good value for money.

Dear Sharon, Thank you for sharing your positive experience at Novotel Perth Langley. We are delighted to hear that you enjoyed your stay following your Christmas function and that our buffet breakfast met your expectations for value. Your satisfaction is our priority, and we appreciate your feedback as it encourages our team to continue delivering excellent service. Warm regards, Mark Hardy Novotel Perth Langley Email: H1… www.novotelperthlangley.com.au

Customer review rating 3.0/5

Andrew M. Business - Confirmed reviews ALL

Staff were good and the room clean. Only one lift out of three when I arrived which meant customers had to wait a long time with many contemplating using the stairs.

Dear Andrew, Thank you for your feedback regarding your recent stay with us. We are pleased to hear that you found our staff to be accommodating and your room clean. However, we regret the inconvenience you experienced due to the operational lift situation. Please be assured that we are continuously working to enhance our facilities and guest experience. We appreciate your understanding and hope to welcome you back in the future. Warm regards, Mark Hardy Novotel Perth Langley Email: H1… www.novotelperthlangley.com.au

Customer review rating 3.5/5

Connolly W. Business - Confirmed reviews ALL

As above but not enough sleep due to sleeping in a different bed

Dear W., Thank you for sharing your feedback regarding your recent stay with us. We are pleased to hear that you found your visit convenient. However, we understand that adjusting to a different bed can impact sleep quality. We appreciate your comments and will take them into consideration as we strive to enhance our guests' comfort during their stay. Warm regards, Mark Hardy Novotel Perth Langley Email: H1… www.novotelperthlangley.com.au

Customer review rating 3.0/5

Larry R. S. Couples - Confirmed reviews ALL

Allocated room 1103 which I would hardly describe as an upgrade. Only one bedside lamp and no overhead lightly in the room. Last stay in November we were in 1104 which was quite adequate. Then the problem of discounts not being credited to our account and then on leaving we discovered we had been overcharged on the car parking. Not impressed and a shame as we are long term Accor members.

Dear Larry R., Thank you for taking the time to share your feedback regarding your recent stay at Novotel Perth Langley. We appreciate hearing from our long-term Accor members, and I regret to learn that your experience did not meet your expectations. I sincerely apologize for the inconvenience you encountered with your allocated room. We strive to ensure that all our accommodations are comfortable and well-equipped. Your comments regarding the lighting and room assignment will be reviewed by our team to enhance our guests' experiences. Furthermore, I am sorry to hear about the discrepancies with your account and parking charges. We do our utmost to uphold transparency in billing, and I understand how frustrating it can be to face such issues. I encourage you to reach out to our guest services team for assistance with your account-related concerns, as they are best positioned to help resolve these matters. Your feedback is invaluable to us as we continuously seek to improve our services. Thank you once more for your comments, and we hope to have the opportunity to welcome you back for a better experience in the future. Warm regards, Mark Hardy Novotel Perth Langley Email: H1… www.novotelperthlangley.com.au

Customer review rating 4.5/5

Carol F. Families - Confirmed reviews ALL

The staff were really helpful, location is perfect and our rooms were very very clean. We had a junior suite with river views, really enjoyed the stay, and as someone who normally stays at Sofitels that's high praise! For me the staff were the difference.

Dear Carol, Thank you for your kind words regarding your recent stay with us at Novotel Perth Langley. We are delighted to hear that you enjoyed the cleanliness and amenities of your junior suite, as well as the beautiful river views. It is wonderful to know that our staff made a positive impact on your experience. We appreciate your high praise and hope to welcome you back in the future. Warm regards, Mark Hardy Novotel Perth Langley Email: H1… www.novotelperthlangley.com.au

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Other web-users rate our hotel

  • 1,049 reviews 8.5/10 Location
  • 1,959 reviews 5.5/10 Room
  • 1,578 reviews 7.4/10 Service
  • 31 reviews 5.8/10 WiFi
  • 762 reviews 5.2/10 Comfort
  • 662 reviews 6.4/10 Cleanliness
  • 506 reviews 3.1/10 Vibe
  • 482 reviews 6.3/10 Breakfast

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Price from: 1 night for 1 person in the room category identified within the same price range, excluding additional services and breakfast. This refers to the lowest public price, including all taxes (Some taxes may be payable on arrival at the hotel (for example, tourist tax), depending on current local regulations.) for the accommodation concerned, found on https://all.accor.com/ site today, for a one-night stay in the next 20 days. Varies according to period and availability. The price is only guaranteed at the time of booking. All bookings (foreign) are payable in the local currency where the hotel is situated. Only the amount confirmed during the booking in the hotels local currency is guaranteed. An estimated conversion in your local currency may be given for reference but is not part of the contract. Your bank may charge you bank fees and/or exchange fees at the time of payment.