Mercure Perth 4 stars

Customer review rating (ALL Rating) 3.7/5 2,299 reviews

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Description

Hotel extras

Offering 24hr reception and room service, a tourist information desk and a car hire service desk, Mercure Perth is dedicated to providing the utmost in convenience and warm, friendly service. Other features include WIFI access and dry cleaning services.

Our accommodation(s)

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Hotel location

Mercure Perth

10 Irwin Street
6000 PERTH
Australia

GPS:-31.95676, 115.863106

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Swimming pool
  • Car park
  • Shuttle
  • Restaurant
  • Wheelchair accessible
  • Fitness center
  • Wi-Fi
  • Air conditioning
  • Breakfast
  • Bar
  • Meeting rooms
  • 100% Non Smoking Property
  • Room service

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

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ALL Rating  3.7/5  2,299 reviews

TripAdvisor Rating  3.8/5  2,355 reviews

Customer review rating 3.5/5

Sinem G. Families - Confirmed reviews ALL

Good customer service but room needs a lot of attention - curtains broken and wouldn't completely reach, therefore light was entering. TV not working.

Customer review rating 2.0/5

Paul W. Solo - Confirmed reviews ALL

Not good

Customer review rating 1.0/5

Kevin M. Families - Confirmed reviews ALL

- room not ready at check-in - lifts not working properly and eventually broke down. Kids stuck in stairwell - booked through booking with valet parking included. Not stated that there was a 1.9m height restriction. - reception undermanned, particularly well a line of 5 people all with separate complaints. - room very tired with obvious stains and rust - breakfast selection overpriced and poor, very limited healthy options. Staff in restaurant were however very nice.

Customer review rating 1.0/5

Francois-xavier B. Families - Confirmed reviews ALL

No swimming pool while it was one of our criteria when we picked this hotel No lifts 2 days out of 3 with all lifts out of order on new year eve and 12th floor to climb by stairs with three very young kids 😰 Some malfunctions in the room with piece of broken glass on the floor that injured one of us.

Customer review rating 4.0/5

Lisa D. Families - Confirmed reviews ALL

Our room was clean and comfortable and very handy to the city and the river.

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Other web-users rate our hotel

  • 1,242 reviews 8.8/10 Location
  • 2,105 reviews 5.1/10 Room
  • 1,463 reviews 7.7/10 Service
  • 61 reviews 5.7/10 WiFi
  • 933 reviews 5.6/10 Comfort
  • 804 reviews 4.8/10 Cleanliness
  • 641 reviews 2.7/10 Amenities
  • 552 reviews 2.7/10 Vibe

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