Mercure Perth 4 stars

Customer review rating (ALL Rating) 3.7/5 2,376 reviews

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Description

Hotel extras

Offering 24hr reception and room service, a tourist information desk and a car hire service desk, Mercure Perth is dedicated to providing the utmost in convenience and warm, friendly service. Other features include WIFI access and dry cleaning services.

Our accommodation(s)

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Hotel location

Mercure Perth

10 Irwin Street
6000 PERTH
Australia

GPS:-31.95676, 115.863106

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Swimming pool
  • Car park
  • Shuttle
  • Restaurant
  • Wheelchair accessible
  • Fitness center
  • Wi-Fi
  • Air conditioning
  • Breakfast
  • Bar
  • Meeting rooms
  • 100% Non Smoking Property
  • Room service

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

Find out more

ALL Rating  3.7/5  2,376 reviews

TripAdvisor Rating  4.0/5  2,341 reviews

Nice stay

Customer review rating 4.0/5

Dennis Solo - Confirmed reviews ALL

Nice stay

Great services

Customer review rating 4.5/5

Rich K. Business - Confirmed reviews ALL

Check in person delightful proactive and efficient

Good location, good breakfast

Customer review rating 3.5/5

Cat R. Couples - Confirmed reviews ALL

Comfortable bed, good breakfast, nice to have proper cups and glasses. The rooms are very tired and worn out, with cracked fittings inclusive of electrics, baggy carpet which is a trip hazard, and old tiles and bathroom fittings, and a high bath difficult to get in out of safely. It is clean but doesn't feel clean. The pool was a disappointment, one of the main reasons I booked but couldn't use it as so busy in a small area. Also 2 flights of stairs to climb which should be made clearer when booking, as not everyone can do that climb. The common areas were lovely, and the staff excellent, especially Crystal who booked us in

Customer review rating 0.5/5

Peter Solo - Confirmed reviews ALL

No water customer service was not very welcoming arrived at 12 midnight ordered the butter chicken of the night menu and it was freezing would not recommend

Customer review rating 3.5/5

Anonymous Business - Confirmed reviews ALL

Location is good, room service food was not excellent -- chips were cold and soaked in oil. Was frustrated to not be able to order drinks to my room as the hotel wouldn't accept my debit card when I checked in (I no longer own a credit card). So I had to go to the bar, buy a drink, and return to my room. On one evening there was no one at the bar to take orders - I waited with another women for someone to arrive. Valet parking was great. Breakfast buffet was excellent.

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Other web-users rate our hotel

  • 1,324 reviews 9/10 Location
  • 2,201 reviews 5/10 Room
  • 1,631 reviews 7.4/10 Service
  • 95 reviews 3.8/10 WiFi
  • 933 reviews 5.6/10 Comfort
  • 863 reviews 4.8/10 Cleanliness
  • 699 reviews 3/10 Amenities
  • 571 reviews 2.6/10 Vibe

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