Novotel Bangkok Bangna 4 stars

Customer review rating (ALL Rating) 4.4/5 742 reviews

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Description

Hotel extras

  • Pool, Massage and Fitness Centre

  • Restaurants with various types of cuisine

  • Newly renovation meeting room as you need

  • 25-minute drive from Suvarnabhumi Airport

Our accommodation(s)

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Room 1

Hotel location

Novotel Bangkok Bangna

333 Srinakarin Road, Nongbon, PRAVET
10250 BANGKOK
Thailand

GPS:13.673125, 100.646713

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Swimming pool
  • Car park
  • Pets not allowed
  • Restaurant
  • Fitness center
  • Wi-Fi
  • Air conditioning
  • Breakfast
  • Bar
  • Meeting rooms
  • 100% Non Smoking Property
  • Room service

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

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ALL Rating  4.4/5  742 reviews

Customer review rating 5.0/5

Ronald J. B. Solo - Confirmed reviews ALL

Dear Mr. Ronald, Thank you very much for sharing such a detailed and wonderful review of your recent stay at Novotel Bangkok Bangna. We are truly delighted to hear that your experience, from arrival to departure, was exceptional in every aspect. It is especially rewarding to know that our team delivered a first-class welcome and that you felt well recognized as an Accor member. Your kind words regarding our friendly and helpful staff, as well as the hotel’s convenient location with easy access to transportation and major shopping areas, are greatly appreciated. We are particularly pleased to hear your special recognition of our Front Office team member. Your compliments regarding her warm attitude and welcoming smile will be shared with her and the entire team as a great source of encouragement. Thank you once again for your thoughtful feedback and for choosing to stay with us. We are delighted to know you would return, and we look forward to welcoming you back for another memorable stay at Novotel Bangkok Bangna. Sincerely yours, Pheeraphat Phatraprasit Guest Service Manager

Customer review rating 2.5/5

Eunjoo M. Friends - Confirmed reviews ALL

Dear Ms. M., Thank you for taking the time to share your feedback regarding your recent stay at Novotel Bangkok Bangna. We are sincerely sorry to learn that your experience did not meet your expectations. Please accept our apologies for the shortcomings you encountered concerning the condition of the room, cleanliness, preparation of amenities, and the service you received from our team. We are particularly concerned by your comments regarding the attitude and responsiveness of our staff. Providing attentive, professional, and caring service is one of our highest priorities, and it is disappointing to learn that we failed to demonstrate these standards during your stay. We understand how frustrating it must have been to experience these issues and to feel that your concerns were not handled with the attention and understanding they deserved. Your feedback has been shared with the relevant department heads for immediate review and corrective action. We are committed to continuously improving our facilities, housekeeping standards, and staff training to ensure a more comfortable and seamless experience for all our guests. We appreciate your honest comments, as they help us identify areas where we need to improve. We hope you will consider giving us another opportunity in the future to provide the quality of service and hospitality that we strive to deliver. Sincerely yours, Pheeraphat Phatraprasit Guest Service Manager

Customer review rating 4.5/5

Kalbhairav A. Business - Confirmed reviews ALL

Dear Mr. A., Thank you for sharing your feedback regarding your stay at Novotel Bangkok Bangna. We are pleased to hear that you had a comfortable stay with us. Your kind words are greatly appreciated and will be shared with our team as encouragement to continue providing a pleasant and relaxing experience for all our guests. We look forward to welcoming you back again in the near future. Sincerely yours, Pheeraphat Phatraprasit Guest Service Manager

Customer review rating 4.5/5

Mohan R. Business - Confirmed reviews ALL

Dear Mr. R., Thank you for sharing your kind feedback regarding your stay at Novotel Bangkok Bangna. We are delighted to hear that everything was good during your visit. Your positive comments are truly appreciated and will be shared with our team as encouragement to continue delivering excellent service and comfortable stays for all our guests. We look forward to welcoming you back again in the near future. Sincerely yours, Pheeraphat Phatraprasit Guest Service Manager

Customer review rating 4.0/5

Sih K. W. Business - Confirmed reviews ALL

Dear Value Guest, Thank you for taking the time to share your feedback regarding your stay at Novotel Bangkok Bangna. We are pleased to know that you found our hotel well located. At the same time, we sincerely appreciate your comments regarding the smoking area access. We understand your concern about the glass door being locked at certain times and the inconvenience this may cause, particularly during rainy weather. Please accept our apologies for any difficulty experienced. Your feedback has been shared with our management team for review, and we will look into a more consistent and practical solution to ensure guest convenience while maintaining operational and safety considerations. Thank you once again for your valuable suggestion. We hope to have the pleasure of welcoming you back and providing an improved experience on your next visit. Sincerely yours, Pheeraphat Phatraprasit Guest Service Manager

Other web-users rate our hotel

  • 445 reviews 7.6/10 Location
  • 660 reviews 6.4/10 Room
  • 637 reviews 8.5/10 Service
  • 23 reviews 7.1/10 WiFi
  • 320 reviews 6.6/10 Cleanliness
  • 274 reviews 4.3/10 Vibe
  • 245 reviews 8.2/10 Breakfast
  • 201 reviews 4.3/10 Amenities

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