Novotel Bangkok Bangna 4 stars

Customer review rating (ALL Rating) 4.3/5 452 reviews

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Description

Hotel extras

  • Pool, Massage and Fitness Centre

  • Restaurants with various types of cuisine

  • Newly renovation meeting room as you need

  • 25-minute drive from Suvarnabhumi Airport

Our accommodation(s)

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Hotel location

Novotel Bangkok Bangna

333 Srinakarin Road, Nongbon, PRAVET
10250 BANGKOK
Thailand

GPS:13.673125, 100.646713

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Swimming pool
  • Car park
  • Pets not allowed
  • Restaurant
  • Fitness center
  • Wi-Fi
  • Air conditioning
  • Breakfast
  • Bar
  • Meeting rooms
  • 100% Non Smoking Property
  • Room service

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

Find out more

ALL Rating  4.3/5  452 reviews

TripAdvisor Rating  4.0/5  1,023 reviews

Roon Clean

Customer review rating 5.0/5

Sze K. Y. Business - Confirmed reviews ALL

I forgot how many times stayed in this hotel, the location is nice, have MRT station nearly, clean and tidy.

Dear Mr. Sze Ki Y., We very much appreciate your comments regarding your stay at the Novotel Bangkok Bangna. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Narueporn Lunbudda Ms. Front Office Manager

Decent stay

Customer review rating 3.0/5

Daniel T. Business - Confirmed reviews ALL

1. Humming sound from the air conditioner's compressor in the room irregularly. Technican didnt fix the problem and left the room quietly w/o feedback the problem. 2. Bathroom floor could be slippery after bath. Shall provide the anti-slipper mat or handle especially the bath tub is in raise height.

Dear Kok Foong T., Thank you for taking the time to tell us about your experience at the Novotel Bangkok Bangna. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. As you comment about 1.Humming sound from the air conditioner's compressor in the room irregularly. Technican didnt fix the problem and left the room quietly w/o feedback the problem. 2. Bathroom floor could be slippery after bath. Shall provide the anti-slipper mat or handle especially the bath tub is in raise height. At Novotel, we strive to provide a superior service experience for every customer; therefore, your feedback is very important to us. we already share your comment with our Engineer and Housekeeping Team. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Your Sincerely, Amy Asst. Guest Experience & Loyalty Manager

Great staff

Customer review rating 4.5/5

Andrew Business - Confirmed reviews ALL

The location was a bit out of the central area but the staff were excellent and really appreciated the help from Tik organising golf for me.

Great hotel conveniently located in Bangna

Customer review rating 5.0/5

Anonymous Business - Confirmed reviews ALL

I had a great time at Novotel Bangna. The rooms were spotless, and the staff was very friendly. Its proximity to the Yellow Line station was a definite plus.

Dear Tuvia S., Thank you for sharing your experiences with us. We are delighted to hear that you enjoyed our Great hotel conveniently located in Bangna and found the service to be friendly. At Novotel Bangkok Bangna, we strive to provide a safe and comfortable stay for all of our guests. We always take feedback from our customers seriously and will continue to do our best to improve our services in the future. Thank you again for your feedback and we look forward to your next visit with us! Sincerely, Amy Asst. Guest Experience and Loyalty Manager Sincerely,

Perfect Stay

Customer review rating 4.5/5

John W. Business - Confirmed reviews ALL

Strategetly located with welcome drink and very fast check in plus upgraded room set a high standard for my stay

Dear John W., We very much appreciate your comments regarding your stay at the Novotel Bangkok Bangna. Thank you for sharing your comments and experience with us. Your comments are very important to us. It is always a pleasure to receive positive feedback. I am sure that this feedback will serve as an encouragement to all of our staff We will be looking into all comments and recommendations to make our guest more enjoyable and we looking forward to seeing you on your next visit. Your Sincerely, Amy Asst. Guest Experience & Loyalty Manager

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Other web-users rate our hotel

  • 327 reviews 7.2/10 Location
  • 474 reviews 6.5/10 Room
  • 431 reviews 8.1/10 Service
  • 9 reviews 5.6/10 WiFi
  • 234 reviews 8.6/10 Breakfast
  • 227 reviews 8/10 Cleanliness
  • 166 reviews 5.6/10 Comfort
  • 146 reviews 5/10 Amenities

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