Mercure Budapest Castle Hill 4 stars

Customer review rating (ALL Rating) 4.4/5 701 reviews

Mercure Budapest Castle Hill - Image 1
Mercure Budapest Castle Hill - Image 2
Mercure Budapest Castle Hill - Image 3
Mercure Budapest Castle Hill - Image 4

Description

Hotel extras

  • Recently renovated full service hotel on a perfect location

  • Let's taste our selection at our The Station Restaurant after a busy day exploring the city

  • Brand new design inspired by the colorful and lively streets of Budapest

  • Professional meeting and event organizers

  • Park your bicycle, motorbike, car or bus comfortably at our hotel's outdoor parking or garage

Our accommodation(s)

Hotel location

Mercure Budapest Castle Hill

Krisztina Korut 41-43, NTAK:SZ19000364, szálloda, Non
1013 BUDAPEST
Hungary

GPS:47.498822, 19.027326

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Car park
  • Pets welcome
  • Restaurant
  • Wheelchair accessible
  • Wi-Fi
  • Air conditioning
  • Breakfast
  • Bar
  • Meeting rooms
  • 100% Non Smoking Property
  • Room service
Near the property
  • Car park

THE STATION

Eating with us is the origin of the Hungarian street food culture. Our restaurant offers Bistro & Grill, Fit and Hungarian selection.

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

Find out more

ALL Rating  4.4/5  701 reviews

TripAdvisor Rating  3.9/5  179 reviews

Customer review rating 5.0/5

Renata T. Solo - Confirmed reviews ALL

The hotel is well located! Clean, quiet, nicely decorated rooms, very friendly staff. As seen on website. I’m very satisfied! Will be back again for sure! Thank you!

Dear Renata T., Thank you for your kind words regarding your recent stay at Mercure Budapest Castle Hill. We are delighted to hear that you found our location, cleanliness, and staff to your satisfaction. We look forward to welcoming you back on your next visit. Henriette Viglasi-Vincze Deputy General Manager

Customer review rating 5.0/5

George M. Couples - Confirmed reviews ALL

Lovely huge rooms, great views over Budapest too. 100m from the Metro station to the centre of town. Otherwise it’s a huge vertical climb to get to the hotel from the town centre! Funky design in the hotel too😇.

Dear George M., Thank you for your positive feedback. We are delighted that you enjoyed the spacious rooms and views, as well as the hotel's unique design. We appreciate your comments regarding the location and hope to welcome you back soon for another enjoyable stay. Henriette Viglasi-Vincze Deputy General Manager

Customer review rating 3.5/5

Drazen T. Business - Confirmed reviews ALL

all time during stay I had a feeling like something missing.........

Dear Drazen T., Thank you for sharing your feelings regarding your recent stay. I regret to hear that your experience did not meet your expectations. We continuously strive to enhance our guests' satisfaction and appreciate your feedback as it is vital for our improvement. Henriette Viglasi-Vincze Deputy General Manager

Customer review rating 4.5/5

Shabnam N. Couples - Confirmed reviews ALL

The Hotel is located nearby the metro station which makes it comfortable. The room was clean and comfortable. We mainly did not request for room cleaning, just once - and it was fine, even though glasses were not cleaned. The breakfast was great, with diverse food options and with high quality. Overall impression was very good. I

Dear Shabnam N., Thank you for your positive feedback regarding your recent stay at Mercure Budapest Castle Hill. We are pleased to hear that you found your room comfortable and appreciate your comments on our breakfast offerings. We aim to provide a high standard of cleanliness, and we apologize for the oversight with the glasses. Your insights are valuable to us, and we hope to welcome you back for another enjoyable stay in the future. Best regards, Henriette Viglasi-Vincze Deputy General Manager

Customer review rating 2.5/5

Nando F. Friends - Confirmed reviews ALL

Hotel was advertised as a 4 star hotel but did not feel like it - small menu and interior design was a bit of everything which made it a bit chaotic - the showers leaked on to the floor and there was no curtain / shower door. The hotelroom wasn't fully cleaned and the room door wasn't soundabsorbing. Additionally, there weren't many glutenfree alternatives and the hotel staff didn't know about our gluten-intolerance although we mentioned it while booking.

Dear Nando F., Thank you for sharing your feedback regarding your recent stay. I regret to learn that certain aspects did not meet your expectations, particularly concerning the dining options and the condition of your room. The issues with cleanliness and the shower facilities are noted, and I assure you that we continuously strive to uphold our standards. I apologize for the oversight regarding your gluten-intolerance; our team is trained to accommodate dietary needs, and I appreciate your bringing this to our attention. Your comments are invaluable in helping us improve the guest experience. Sincerely, Henriette Viglasi-Vincze Deputy General Manager

In partnership with TripAdvisor

Other web-users rate our hotel

  • 424 reviews 9.3/10 Location
  • 503 reviews 6.4/10 Room
  • 376 reviews 7.2/10 Service
  • 10 reviews 7.1/10 WiFi
  • 292 reviews 4.3/10 Comfort
  • 250 reviews 7.5/10 Breakfast
  • 191 reviews 5.8/10 Cleanliness
  • 104 reviews 8.9/10 Vibe

Powered by Trustyou

Our other establishments nearby

All our hotels in Budapest