Nemzeti Hotel Budapest - MGallery Collection 4 stars

Customer review rating (ALL Rating) 4.7/5 1,087 reviews

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Jozsef Krt. 4, NTAK: SZ19000217, szálloda, 1088 Budapest, Hungary

Description

Hotel extras

  • Excellent location on the grand boulevard with great public services (metro / tram / buses)

  • Gourmet breakfast

  • Gallery Café offering unique mixture of snack menu and Hungarian specialties

  • Library Meeting room for meetings up to 45 pax

  • High-speed 5G wifi access in the entire area of the hotel

Our accommodation(s)

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Hotel location

Nemzeti Hotel Budapest - MGallery Collection

Jozsef Krt. 4, NTAK: SZ19000217, szálloda
1088 Budapest
Hungary

GPS:47.4966, 19.07081

Telephone
Fax +36 1 477 4501

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Pets welcome
  • Shuttle
  • Restaurant
  • Wheelchair accessible
  • Wi-Fi
  • Air conditioning
  • Breakfast
  • Bar
  • Meeting rooms
  • 100% Non Smoking Property
  • Room service
Near the property
  • Car park

GALLERY CAFÉ

Unique mixture of snack menu and Hungarian specialties called 'Hungarikum'. Try some traditional Goulash Soup, or a Signature burger is you prefer, accompanied with top quality Hungarian wine of French champagne

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

Find out more

ALL Rating  4.7/5  1,087 reviews

TripAdvisor Rating  4.6/5  2,497 reviews

Certificate of excellence 2025

Avoid

TripAdvisor rating 1.0/5

Vacation57520803123 TripAdvisor review

My husband is a diamond member of allaccor and they probably gave us the worst possible hotel room. Flooding problems. Tiny and dark. We went down to reception and asked for upgrade. Well, they did not even try saying other rooms occupied. their website showed plenty of other rooms available . Only one night but not good given service and utilities. Apparently big management problem. Avoid!!

Dear Mrs Sandberg, Thank you for sharing your feedback with us. We are truly sorry to hear about your disappointment and that your experience did not meet your expectations, especially as a valued ALL Diamond member. We regret the issues you encountered with the room allocation and the technical problems you mentioned. This is certainly not the level of service we aim to provide. Please note that we have already reached out to your husband directly, as we would genuinely like to better understand the situation and address your concerns properly. Thank you for giving us the opportunity to improve, and we hope to continue the conversation with you directly. Kind regards, Gábor Ülkei General Manager

Customer review rating 5.0/5

Frank B. Couples - Confirmed reviews ALL

STAFF EXTREMELY HELPFUL AND ACCOMODATING

Dear Frank B., Thank you so much for your kind words! We’re truly delighted to hear that you found our staff extremely helpful and accommodating. Providing warm, attentive service is very important to us, and your feedback means a great deal to the entire team. We hope to have the pleasure of welcoming you again in the future. :) Sincerely, Gergő Gasparik Front Office Manager

Customer review rating 5.0/5

Handy I. Couples - Confirmed reviews ALL

The hotel staff were amazing and very professional in their day-to-day work, from reception to housekeeping and the breakfast staff. The room was really spacious and quiet, even though the hotel is on a main road. The hotel is located right in front of tram and subway stations, making it easy to get anywhere, and there is a great selection of food options nearby. I wish i stay longer in this hotel rather than the other all hotel nearby

Dear Handy I., Thank you so much for taking the time to share such a wonderful review. We are truly delighted to hear that you enjoyed your stay and that our team—from reception to housekeeping and breakfast staff—made a positive impression on you. It’s great to know that you found your room spacious and quiet, and that our central location with excellent transport links and nearby dining options added to your experience. Your kind words mean a great deal to us and are a real motivation for our entire team. We sincerely hope to have the pleasure of welcoming you back in the future—perhaps for a longer stay next time. Until then, thank you once again for choosing our hotel. Sincerely, Gergő Gasparik Front Office Manager

Customer review rating 4.5/5

Anna P. Families - Confirmed reviews ALL

We had a wonderful stay at Hotel Nemzeti. I came to celebrate my little brother’s birthday, and the experience truly exceeded our expectations. The housekeeping staff were absolutely outstanding , attentive, kind, and always taking great care of us. We sincerely thank them for the impeccable daily cleaning, which greatly contributed to our comfort throughout the stay. The hotel’s location is ideal, and the prices are very attractive considering the high quality of the services provided. We highly recommend this hotel and would be delighted to return in the future.

Dear Anna P., Thank you very much for your wonderful review here as well. We are delighted to hear that you and your family had such a memorable stay with us, and that our housekeeping team contributed so positively to your experience. We will be sure to share your kind words with them — they will be thrilled to know their efforts were appreciated. It is also great to know that you enjoyed our central location and found the value of our services satisfactory. Your recommendation means a lot to us. We look forward to welcoming you back in the future for another enjoyable stay. :) Sincerely, Gergő Gasparik Front Office Manager

Customer review rating 2.0/5

Nevid G. Couples - Confirmed reviews ALL

My wife and I stayed here for New Year’s and my birthday. We chose Nemzeti MGallery for its central location and high ratings, but unfortunately, the experience did not live up to the MGallery brand standards. Room Issues & Communication: Upon check-in, we were told the hotel was overbooked and were placed in an accessible room instead of the standard room we had reserved. The room was disappointing: the bathroom was impractical, there were stains on the carpet and linens, and a musty smell lingered. The biggest issue was the lack of internal communication. One staff member promised a room change, while the next denied it. We felt ignored and that the staff hoped we would simply stop complaining. For a 4-star hotel, the lack of "hospitality mindset" was surprising. Dining: We were offered dinner as compensation, which we appreciated. However, the food quality was subpar. The carpaccio was semi-frozen, the Zander was overcooked, and the beef cheek lacked flavor. The vegetables felt like leftovers from the breakfast buffet. Housekeeping & Service: I want to highlight Gabor at the front desk. He was professional and helpful, eventually moving us to a proper room on New Year’s morning. He seemed genuinely surprised by the previous lack of service. Unfortunately, the housekeeping was non-existent; our room was not cleaned once during our stay, and towels were never replaced despite being left on the floor as per the hotel’s instructions. Verdict: While the building's exterior and interior (especially the grand staircase) are beautiful, the rooms feel a bit clinical with cold lighting and high-gloss furniture that doesn't match the historic charm. Due to the poor service and lack of cleanliness, I cannot recommend this hotel. A huge thanks to Gabor for being the only one who truly tried to help us

Dear Guest Nevid G., Thank you very much for taking the time to share such detailed feedback about your stay. We are truly sorry to hear that your experience did not meet the high standards you expected from MGallery. Please accept our sincere apologies for the issues you encountered with your room, the communication during check-in, and the housekeeping service. Your description makes it clear that we fell short in providing the level of comfort and attentiveness that our guests deserve. We are grateful for your recognition of Gabor at the front desk, and we will be sure to commend him for his professionalism and dedication. It is very encouraging to know that he was able to assist you and make your New Year’s stay more comfortable, even though the rest of the experience was disappointing. Regarding the dining experience and the issues with your room and housekeeping, your feedback will be shared with the relevant teams to ensure improvements are made. Guest comfort, cleanliness, and hospitality are top priorities for us, and it is clear we did not fully deliver during your stay. We sincerely regret that we fell short on several points, and we hope you might consider giving us another opportunity in the future to provide a stay that truly reflects the quality and service MGallery is known for. With kind regards, Gergő Gasparik Front Office Manager

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Other web-users rate our hotel

  • 622 reviews 9.7/10 Location
  • 678 reviews 7.9/10 Room
  • 825 reviews 8.9/10 Service
  • 23 reviews 4.4/10 WiFi
  • 477 reviews 9.1/10 Breakfast
  • 270 reviews 7.4/10 Cleanliness
  • 226 reviews 9.3/10 Vibe
  • 212 reviews 9/10 Amenities

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Price from: 1 night for 1 person in the room category identified within the same price range, excluding additional services and breakfast. This refers to the lowest public price, including all taxes (Some taxes may be payable on arrival at the hotel (for example, tourist tax), depending on current local regulations.) for the accommodation concerned, found on https://all.accor.com/ site today, for a one-night stay in the next 20 days. Varies according to period and availability. The price is only guaranteed at the time of booking. All bookings (foreign) are payable in the local currency where the hotel is situated. Only the amount confirmed during the booking in the hotels local currency is guaranteed. An estimated conversion in your local currency may be given for reference but is not part of the contract. Your bank may charge you bank fees and/or exchange fees at the time of payment.