The Brighton Hotel Sydney - MGallery Collection 5 stars

Customer review rating (ALL Rating) 4.4/5 1,577 reviews

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The Brighton Hotel Sydney - MGallery Collection - Image 1
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Cnr Grand Pde and Princess St, 2216 SYDNEY, Australia

Description

Hotel extras

  • Only full-service international hotel directly on Botany Bay

  • Minutes to Sydney Airport with easy access to the CBD

  • Ballrooms and on-site parking for weddings and conferences

  • Mediterranean fine dining, plus casual restaurants and bars

  • Pools, state-of-the-art gym, sauna and steam room

Our accommodation(s)

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Hotel location

The Brighton Hotel Sydney - MGallery Collection

Cnr Grand Pde and Princess St
2216 SYDNEY
Australia

GPS:-33.960121, 151.156433

Telephone
Fax +61 2 9556 5119

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Swimming pool
  • Car park
  • Pets not allowed
  • Restaurant
  • Wheelchair accessible
  • Fitness center
  • Wi-Fi
  • Air conditioning
  • Breakfast
  • Bar
  • Meeting rooms
  • 100% Non Smoking Property
  • Room service

Ammos Brighton

Non contractual photo

Ammos Brighton reimagines Greek tradition with modern flair. Led by Chefs James Roberts and Peter Conistis, expect refined dishes, fine wines, and a curated drinks list in a European-inspired dining room with sweeping bay views.

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

Find out more

ALL Rating  4.4/5  1,577 reviews

TripAdvisor Rating  3.6/5  2,409 reviews

Customer review rating 3.0/5

Adrienne L. D. L. C. Couples - Confirmed reviews ALL

I booked a junior suite and, honestly, it was underwhelming and was not like the photos in the ALL app. Our welcome gift looked rushed (cheese and olives thrown on the plate) and arrived while we were in the bathroom and in our towels (staff was knocking continuously on our door so we had to open despite saying we needed a few kore minutes). The amenities were great and we made good use of both pools, gym, sauna, and steam room. Hotel location was well situated in Brighton. Hotel also had busy events during our stay so they notified of the noise at night. Reception tried their best to give us a late checkout and let us use the amenities after checking out which we appreciate. Overall, it was a fair stay but would not book again unless I want to make use of the facilities and be close to the airport.

Dear Adrienne, Thank you for sharing your detailed feedback. I’m very sorry your junior suite and welcome gift did not meet expectations, and that the timing of the knock on your door caused discomfort — this is not the standard we aim for. I’m glad you were able to enjoy our amenities and appreciated the efforts of our reception team with late checkout and continued access to the facilities. Your feedback will be shared with our teams to help us improve. We hope to have the opportunity to welcome you back in the future. Warm regards, Sophie Fontana Guest Experience Manager

Customer review rating 4.5/5

Kathrina L. Solo - Confirmed reviews ALL

I arrived early from. SYD intl airport and booked here. Asked if I can check in earlier as I just need to get some sleep. Was asked to wait till 12pm although check in was 3pm.Was upgraded as a member to a better and nicer room. Although I didn't get a welcome gift, I was already very happy with the upgrade and the kindness of allowing me. To check in at 12pm as I would prefer a comfy room to crash in asap than anything else. Slept well as soon as I checked in and woke up at night full of energy and happy. There's so much life, music and happening at the restaurants downstairs and it looks good up from the view in my room. Also, I can't hear anything from my room but as soon as I enter the balcony and open the door, I see and hear everything which made it comfy to even just stay at the balcony and chill. 😍

Dear Katherina, Thank you so much for taking the time to share your experience, and for your valued loyalty — we truly appreciate it. I’m delighted to hear that our team was able to welcome you early and provide an upgrade that helped you get the rest you needed after your long journey. It’s wonderful to know you felt comfortable, well taken care of, and able to fully relax. While I’m glad the upgrade enhanced your stay, I’m sorry to hear you didn’t receive your welcome gift on this occasion. Please know this should have been provided, and I will follow up with the team to ensure it is not overlooked in the future. It’s lovely to hear how much you enjoyed the energy and atmosphere from the restaurants below, along with the peaceful quiet of your room — and that perfect balance of comfort and vibrant views from your balcony. We look forward to welcoming you back to The Brighton Hotel Sydney MGallery Collection for another wonderful stay. Warm regards, Sophie Fontana Guest Experience Manager

Customer review rating 1.5/5

Vanessa H. Business - Confirmed reviews ALL

Room was not clean. Was moved rooms. Then in the morning I was repeatedly phoned asking why I hadn't checked out. I had 2 sidebyside bookings.

Dear Vanessa, Thank you for sharing your feedback. I am very sorry to hear about the issues you experienced with your room cleanliness and the repeated calls regarding checkout. This is not the level of service we aim to provide, and I sincerely apologise for the frustration it caused, especially given your two side-by-side bookings. Your comments are important, and I will be reviewing this with our team to ensure such situations are handled more smoothly in the future. I would also welcome the opportunity to discuss your experience further — please feel free to contact me directly so I can assist. Warm regards, Sophie Fontana Guest Experience Manager

Customer review rating 5.0/5

Jane D. Couples - Confirmed reviews ALL

Very welcoming staff and comfortable room.

Dear Jane, Thank you so much for your wonderful review and for your continued loyalty — it truly means a great deal to us. I’m delighted to hear that you enjoyed your room and felt warmly welcomed by our team. Ensuring our guests feel both comfortable and valued is at the heart of what we do, and it’s lovely to know this was reflected in your stay. We look forward to welcoming you back to The Brighton Hotel Sydney MGallery Collection again soon. Warm regards, Sophie Fontana Guest Experience Manager

Customer review rating 3.0/5

Amanda C. Families - Confirmed reviews ALL

Hotel is great . If you can sleep it will be amazing. verything is nice, food, room etc . The only thing is that the outdoor noise wasn’t as bad as the noise from the actual hotel. Being located near the lift I was woken late in the e evening and also in the early morning. My hubby and I didn’t sleep much

Dear Amanda, Thank you for sharing your experience with us. I’m so glad you enjoyed the pool, food, and room décor, but I’m truly sorry that noise near the lift affected your sleep. A restful stay is so important, and I apologise that we fell short in this area. Your feedback is appreciated, and we’ll review ways to minimise internal noise for future guests. If you choose to stay with us again, please feel free to contact me directly so I can assist with a quieter room. Warm regards, Sophie Fontana Guest Experience Manager

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Other web-users rate our hotel

  • 617 reviews 8.9/10 Location
  • 1,187 reviews 8/10 Room
  • 979 reviews 7.8/10 Service
  • 8 reviews 3.6/10 WiFi
  • 477 reviews 7/10 Amenities
  • 337 reviews 6.4/10 Cleanliness
  • 288 reviews 8.3/10 Vibe
  • 285 reviews 7.6/10 Pool

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Price from: 1 night for 1 person in the room category identified within the same price range, excluding additional services and breakfast. This refers to the lowest public price, including all taxes (Some taxes may be payable on arrival at the hotel (for example, tourist tax), depending on current local regulations.) for the accommodation concerned, found on https://all.accor.com/ site today, for a one-night stay in the next 20 days. Varies according to period and availability. The price is only guaranteed at the time of booking. All bookings (foreign) are payable in the local currency where the hotel is situated. Only the amount confirmed during the booking in the hotels local currency is guaranteed. An estimated conversion in your local currency may be given for reference but is not part of the contract. Your bank may charge you bank fees and/or exchange fees at the time of payment.