Novotel Sydney Brighton Beach 4.5 stars

Customer review rating (ALL Rating) 4.3/5 585 reviews

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Description

Hotel extras

  • All of our spacious rooms include balconies

  • Outdoor pool now open to all ages

  • Newly opened restaurant for buffet breakfast and bar open

  • Large number of suites with bathtubs and sweeping bay views

  • Central location only 14km to Sydney CBD and 10 minute drive to the airport

Our accommodation(s)

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Hotel location

Novotel Sydney Brighton Beach

Cnr Grand Pde and Princess St
2216 SYDNEY
Australia

GPS:-33.960121, 151.156433

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Swimming pool
  • Car park
  • Pets not allowed
  • Wheelchair accessible
  • Fitness center
  • Wi-Fi
  • Air conditioning
  • Breakfast
  • Bar
  • Meeting rooms
  • 100% Non Smoking Property
  • Room service

Sands Bar

Unwind at Sands Bar where every hour is golden hour. Settle in with a bite to eat and a refreshing beverage in our newly refurbished space.

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

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ALL Rating  4.3/5  585 reviews

TripAdvisor Rating  3.5/5  2,393 reviews

Simply perfect

TripAdvisor rating 5.0/5

montrosie Families - TripAdvisor review

This was such an amazing overnight stay. The staff were simply a standout. Every single person was welcoming and friendly, all said hello when passing. Food was lovely. The rooms have been refurbished and are 10/10. The pool and restaurant area was such an oasis in the middle of Sydney. We travel frequently to the SCG for sport and will be using this hotel everytime. The Accor plus membership also makes it very worthwhile.

Dear Montrosie, Thank you so much for your wonderful review of the Novotel Sydney Brighton Beach! We are delighted to hear that you had such a positive experience with us. I am truly pleased our staff made a lasting impression and that you enjoyed the refurbished rooms, food, and the relaxing atmosphere of our pool and restaurant area. We are especially grateful for your loyalty as a frequent guest traveling to the SCG, and we look forward to welcoming you back every time you visit Sydney. We're also pleased that the Accor Plus membership added value to your stay! At the Novotel Sydney Brighton beach, it’s truly our mission to be a heartist at every opportunity during the guest's journey. Been a heartist is about leading with your heart. It's using your creativity, innovation and empowerment to heart-warm, spotlight and genuinely connect with all our guests. We look forward to welcoming you again for another magnificent stay. Kind Regards, Sophie Fontana Guest Experience Manager Novotel Sydney Brighton Beach

Late checkout was great

TripAdvisor rating 4.0/5

Graham G TripAdvisor review

We stayed for one night with a 5PM checkout before a 10PM flight. For $A70, the late checkout was very much worth it. This hotel is quite close to the Sydney airport and is low hastle even in heavy Sydney traffic. The bed was comfortable. The room and facilities that we used were clean and tidy. Breakfast was great. Bar staff on the 1st floor were caring. We received a free cup of coffee when they found out we were waiting for our room to be ready. The only potential improvement opportunity is for the front desk staff to meet any commitment they may make related to texting a customer when their room is ready earlier than expected.

Dear Grahamg, Thank you for taking the time to share your feedback regarding your recent stay at the Novotel Sydney Brighton Beach! We are delighted to hear that you had a comfortable stay and enjoyed the convenience of our late checkout option. It’s great to know that the location worked well for your travel plans and that you found the room clean, the bed comfortable, and the breakfast to your liking. We also appreciate your kind words about our bar staff and their thoughtful gesture with the coffee. We’re sorry to hear about the communication issue with the front desk regarding the room readiness, and we’ll certainly address this with our team to ensure we meet all commitments in the future. We look forward to welcoming you again for another magnificent stay. Kind Regards, Sophie Fontana Guest Experience Manager Novotel Sydney Brighton Beach

As expected

Customer review rating 4.5/5

Mark Business - Confirmed reviews ALL

I stay at this motel as often as possible when visiting Sydney. Great location and friendly staff. The renovations are coming along very well and definitely look good.

Customer review rating 4.5/5

Anonymous Couples - Confirmed reviews ALL

Great

Dear Veronica, Thank you for the great review of the Novotel Sydney Brighton Beach! We are so very glad that you enjoyed your stay, and it was as you envisaged it. I look forward to welcoming you in the near future for another magnificent stay. Sincerely, Best Regards, Sophie Fontana Guest Experience Manager Novotel Sydney Brighton Beach

Fantastic place, great experience

Customer review rating 4.5/5

Alison Couples - Confirmed reviews ALL

Outstanding from the begining, when the receptionist took the time to go outside to show my husband how to get to the carpark. I am truly sorry that I cannot remember this young lady's name, but she was from Essex (so lovely accent), then we started talking about travel, she had just come back from an unexpectedly hot Melbourne. We talked also about the difference between England and Aus at Christmas. We had an upgrade to a beautiful room. A shout out also to Rosa in the restaurant, who looked after us on the two nights that we ate there. Beautiful food and a beautiful person. Can't wait to come back.

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Other web-users rate our hotel

  • 471 reviews 9/10 Location
  • 914 reviews 7.7/10 Room
  • 652 reviews 7.8/10 Service
  • 19 reviews 4.5/10 WiFi
  • 352 reviews 5.3/10 Amenities
  • 273 reviews 6.2/10 Cleanliness
  • 209 reviews 5/10 Pool
  • 175 reviews 7.8/10 Breakfast

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