The Brighton Hotel Sydney - MGallery Collection 5 stars

Customer review rating (ALL Rating) 4.3/5 2,035 reviews

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Description

Hotel extras

  • Only full-service international hotel directly on Botany Bay

  • Minutes to Sydney Airport with easy access to the CBD

  • Ballrooms and on-site parking for weddings and conferences

  • Mediterranean fine dining, plus casual restaurants and bars

  • Pools, state-of-the-art gym, sauna and steam room

Our accommodation(s)

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Hotel location

The Brighton Hotel Sydney - MGallery Collection

Cnr Grand Pde and Princess St
2216 SYDNEY
Australia

GPS:-33.960121, 151.156433

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Swimming pool
  • Car park
  • Pets not allowed
  • Restaurant
  • Wheelchair accessible
  • Fitness center
  • Wi-Fi
  • Air conditioning
  • Breakfast
  • Bar
  • Meeting rooms
  • 100% Non Smoking Property
  • Room service

Ammos Brighton

Ammos Brighton reimagines Greek tradition with modern flair. Led by Chefs James Roberts and Peter Conistis, expect refined dishes, fine wines, and a curated drinks list in a European-inspired dining room with sweeping bay views.

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

Find out more

ALL Rating  4.3/5  2,035 reviews

Customer review rating 4.5/5

Kirkwood H. Families - Confirmed reviews ALL

A very comfortable stay. Staff at front desk were very helpful and polite and we were upgraded to a bay and pool view room which was lovely. Beds were divine. Lots of restaurants to choose from and parking easy.

Dear Kirkwood, Thank you for your wonderful review. I'm delighted to hear you had such a comfortable stay and enjoyed your upgraded bay and pool view room. It's especially pleasing to know our front desk team made you feel so welcome and that you loved the beds, dining options, and convenient parking. We truly appreciate your kind feedback and look forward to welcoming you back to The Brighton Hotel Sydney MGallery Collection again soon. Warm regards, Sophie Fontana Guest Experience Manager

Customer review rating 4.0/5

Zuraidah R. Couples - Confirmed reviews ALL

Strategic location. Suitable for couples and families. Amenities just few minutes walk.

Dear Zuraidah, Thank you for your lovely review. I'm delighted to hear you enjoyed our convenient location and found the hotel well suited for both couples and families. It's great to know you appreciated having so many amenities just a short walk away. We look forward to welcoming you back to The Brighton Hotel Sydney MGallery Collection again soon. Warm regards, Sophie Fontana Guest Experience Manager

Customer review rating 5.0/5

Michael M. Business - Confirmed reviews ALL

stayed 4 nights, hosted dinner each night with different customers at both italian and greek restaurants.

Customer review rating 3.5/5

Sarah E. K. Couples - Confirmed reviews ALL

The only disappointment was the cleanliness of the room, it did not meet expectations. The toilet seat cover had visible faecal stains, the carpets had not been vacuumed properly, the balcony floor was dirty, and the outdoor table still had drink stains on it.Overall, the room did not appear to have been properly cleaned before our arrival. That said, I'm a regular guest and this isn't the standard I've experienced in the past. I'll definitely be back and hope this was simply an off day, as I've always enjoyed staying here it's one of my absolute favourite hotels.

Dear Sarah, Thank you for your continued loyalty and for taking the time to share your feedback. I’m delighted to hear you continue to enjoy the hotel's renovations, new dining options, and comfortable rooms. However, I am sincerely sorry that the cleanliness of your room did not meet the high standards you have come to expect from us. Please accept my apologies for this disappointing experience. As one of our valued returning guests, your feedback is especially important, and I will be sharing your comments directly with our Housekeeping team to ensure this was an isolated oversight. Thank you for your understanding and for your continued support. We look forward to welcoming you back and providing the exceptional stay you know us for. Warm regards, Sophie Fontana Guest Experience Manager

Customer review rating 2.0/5

Hussam E. Couples - Confirmed reviews ALL

Great location and comfortable rooms, but the service was disappointing. Staff seemed focused on charging extra for basic requests, including water, early check-in, and late check-out. Communication was also poor—I was told I’d be called when my room was ready, but had to follow up myself. Better customer service would make a significant difference. Also please get more comfortable pillows.

Dear Hussam, Thank you for taking the time to share your feedback. I'm pleased to hear you enjoyed our location and found the rooms comfortable. However, I'm sorry that the service you received did not meet your expectations. While we do need to clearly communicate any applicable charges for services such as early check-in, late check-out, and certain amenities, I appreciate your comments regarding how this was communicated. I also apologise that you were not contacted when your room became available as promised. Thank you as well for your feedback regarding our pillows. I will be sharing all of your comments with the team as we continue to improve the guest experience. We hope to have the opportunity to welcome you back for a much smoother stay. Warm regards, Sophie Fontana Guest Experience Manager

Other web-users rate our hotel

  • 639 reviews 9/10 Location
  • 1,283 reviews 7.8/10 Room
  • 1,123 reviews 7.8/10 Service
  • 7 reviews 2.6/10 WiFi
  • 542 reviews 7.7/10 Amenities
  • 401 reviews 7.2/10 Food
  • 370 reviews 5.5/10 Cleanliness
  • 300 reviews 7.5/10 Pool

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